Kent RO Complaints & Reviews

Unique service center of Kent is providing local or low standard prefilters and saying to customer that they are of Kent and quality product but no hallmark of company was there and it was not transparent and when we asked about its price in Kent cust service they were telling it is within 700-900 and they were demanding 950 rs and it was totally local quality. Afterwards when we told it is of 700 then he said you have to write on bill that...

I am Mr.Narendra Kandalkar.Badlapur (w).I have Purchase KENT PRIME TC MODEL on dated 04/08/2015.from Your velocity distributor, Thane (w).challan no-2026, invoice no-4119.contact person-Mr.LALU MANDAL.Cell phone no-[protected]. I have pay the amount by HDFC BANK Chque.They install my unit next day but no budy gives us any demo or any instructions about using or handling the machine.Nobudy come for check TDS of water.Today is 17/08/2015....

Sir, We have gone into comprehensive AMC on 02.10.2014 with authorised service centre, Pratham enterprises Durga colony near head post office, garam Sadak, 6 no. Chaurah Morar, Gwalior phone no.[protected],[protected], [protected].Kent ro system stopped working for last one week, as its pump stops, service person attended and motor started working but again system stopped working .We request that our Kent ro system get repaired at the...

Dear Sir, I have given Rs.5500/ to YESS BOSS fatakgora, Chandannagar, Hooghly Contact no.[protected]/ unit serial no.KR[protected] for annual Maintenance of kent Machine in my own home. But in july & August no one person come to my home for maintenance of Kent Machine. Now my Kent machine not working & they saying for purchasing RO Of Rs.2500/Approx & Pump of Rs.2300/Approx Kent service No. is [protected]. But I have given for annualy...

This is the fourth time that the motor of Kent pearl model has to be replaced since purchase dated May 2013. Every time the service charges and new motor charges are becoming a headache. Authorised service centre in Bangalore - Supreme Technologies gives a silly reason - we cannot give any guarantee as to how long will the motor last. Machine is still filling in water after the motor has automatically stopped. Ideally the water should stop...

Product name: Kent Prime (Water purifier with RO, UV, UF, TDS removal etc.) Product KR number: KR[protected] Date of purchase: 28 May 2015 Date of Incidence (date we realized): 5 Aug 2015 Bottom-line is "Never ever purchase a KENT product", not unless you are a big fan of waiting in despair! I am demanding for an entire unit replacement, and not sure if this is going to be addressed. * Contacted customer care on 5 Aug 2015 that...

THIS COMPANY HAS TAKEN Rs 5500/- for AMC for a year.Now this company is demanding additional money Rs 500 to 800 at each time when their technician come for attending defect.This way they may be taking around Rs 2000 to 3000/- from us.They are telling that part of the m/c which was supplied to us with m/c being the integral part of the m/c, is external and will not be maintained. They are cheating the common people of india and society in...

Dear Sir, Manufacturing Defect Yesterday I book Kent Prime at Velocity Distributor Thane Mumbai and today at 1pm I received the same and I paid the full amount Of Rs.17000/- . But when the Technician came at 3pm he opened the Box and we found that the Connector damaged/Defected and and not in working condition. So I request you to replace the machine and give me the new machine otherwise just return my amount . I am very disappointed...

Machine serial no. KR[protected] Kent RO branch- Ashwadha Communication Shop no.-C-3, 1st Floor, Rajat Sankul, Ganeshpeth, Nr. S.T.Stand, Nagpur-440018 date of the incident - 29 July 2015 I Durgesh Kahar, lodged a complaint for a defect in purifier. I did not received any service till 6 days. On seventh day an engineer came and he detected that one valve is required to be changed. He confirmed that next day he will come with valve and...

I buyed kent pearl mineral ro at 27/02/2013 serial no. - KR[protected]. After few months there were ants on the water container. After that we requested for servicing but nobody came for servicing been 2 yrs. We also mailed them but no response Very Bad Servicing....

I have a kent ro mineral plus (Sr. No - kr[protected] , purchased and gifted me by my friend last year in may 2014 from army canteen, just after 11 month it started to take so much time for filing the the 8 liter tank (2 hour) , and release 80 liter waste water. I call for servicing, the technician sent by kent, after inspection he said to change its two candles and he charges rs. 1100 / - including service charges (Complaint no[protected]...

I bought your three kent water purifier from bulandshahr, unfortunately they are not working well and now your dealer is saying that that we cant do anything, contact to company when i contact to your company asm mr radhey shyam bharti he says that he also unable to do anything i just wants to know whether this company knows what is customer service or not, your company asm says that your ro takes an expense of rs[protected] every month....

I bought Kent Grand RO on 04/05/14. Serial No.KR[protected], Invoice no. 3783 from Apni Rasoi Dss 259, sec-20 Panchkula Tin no.[protected] .Unfortunately just after one month, the machine started to malfunction perpetually. On repeated calls to the customer service numbers, a technician would come for repair, but the would again stop functioning in about 2 weeks time. The Same Problem have got 5-7 times during the 1 year (Under AMC) . In...

It has been a really disgusting experience in Ahmedabad, even after paying and signing for AMC with an authorised service-provider. In June I had made a call for the free service due(last for the AMC of[protected] informed once again at the reception desk about the timing as only after 16:00hrs, since no one is at home before that. Still it took them almost a month (i.e. today 23 July, 2015) they arrive at the doorstep at 12:30 hrs to take...

Dear Sir I am defence officer and i have purchased kent water purifier from CPC Canteen From indore on 10 july 2015. i am facing problem in kent water purifier whenever i tried to contact the dealer of lakhisarai who is dealing with kent .The techinician has been installed my machine and taken 300 rupees for installation as well as gurantee card. After two days of installation thare are water leakage problem take place in my purifier. When...

I, usha singh, phone no: [protected], lodged a complain on 11th july 2015. On 13th a technician came and said that all the filters need to be replaced, will come tomorrow and replace it. Till then no one came..my three year son is suffering from typhoid as he drank that water which is not getting purified. It is to be noted that i never delayed any of the contract renewal . My complain no. is 17429. Please take a strict action against them...

KENT EXCELL+ MINERAL RO was installed on 13.03.2013 in my apartment. the serial no. is KR[protected]. And still under AMC which was renewed on 11.03.2015. i am fed up with the amount of service required. already 2 major replacements have been done, the last on 24.12.2014 at a cost of Rs 3450 fr filter replacement. minor repairs are done every couple of months due to frequent breakdowns. 2 day ago i.e. 16.07.2015 it started leaking again...

I had purchase Kent RO Pearl on 6th March'2015 & it started some leakage problem, water is overflowing and not coming into the tank during last 4-5 days. In this regard i had registered a complaint to my service provider named Yess Boss(Address- 83/1/2, Aprakash Mukherjee Road Lane, Howrah-2) in contact no[protected] on 13th July'2015. But i am really sad to say that everyday after the problem has been arrived they are fooling me by saying...

This firm's lady Nisha called me for my RO service and they sent a technician to my house representing Kent RO service provider. Deepak one of their technician checked my RO and suggested me to change Membrane and Filter and as per his advice I asked him to replace the same, he replaced the same with the old ones and also took away mine existing spareparts stating that they have to return this to their company. They are totally fraud and...

Have a very bad experience in KENT Service from Aishwarya Solar Technologies in Bangalore who are authorized KENT dealers. When my Kent Supreme was found leaking registered a call at the service center and the service technician came and fixed it on 7th of July 2015. And charged an amount of 2050 for part replacing and service. How ever started seeing the same problem within 2 days. Dont know how the same problem is happening after getting...