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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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Maruti Suzuki India reviews & complaints page 273

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S
subin krishnan
from Delhi, Delhi
Nov 22, 2013
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Address: Kollam, Kerala

I am Dr.Subin Krishnan, I own a 2009 June model Swift diesel car ( Reg no: KL 24 B 109, Chassis No:445997, Engine No:1250020) which has just clocked 40000 KM. Recently I noticed decrease in power-as is turbo not working, I contacted the regular service center ( Indus Motors Co. Kollam-Kerala). They checked the EGR, various sensors and told turbo chargers need to be replaced. After few days they told along with turbochargers catalytic converters also to be replaced. I used to be extremely careful with the vehicle, drive myself, regular with the periodic maintenance very six months at the above mentioned service center. Don't understand why this has happened- such an expensive repair so early (40000 KM). what would have caused the turbo and catalytic converter failure? After all this engine is world renowned and award winning.Is this a normal phenomenal? I don't think... I am losing faith in this vehicle and service center. Kindly look into this matter urgently- the vehicle is with the service center already for one week. Sincerely Dr.Subin Krishnan [protected] email id:[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved 
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    Rkcian87
    from Bengaluru, Karnataka
    Nov 22, 2013
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    Address: Raipur, Chhattisgarh

    I have had the worst experience of buying the car SX4 from Sparsh Automobiles Raipur. From the time I have purchased the car I have been facing various issues with it. The workshop people are least bothered about it and my car has been into their showroom for more than 4-5 times with this issue, till they weren't able to rectify the problem. After repeated complaints and calls nothing has been rectified yet. Also, Maruti Suzuki sends a feedback form to the person who buys the new car. I have been he customer of Maruti Suzuki from the last 5-6 years. They haven't send me any feedback form this time. Every time I ask their dealership or the Customer Care, they don't have an answer about it. I have purchased the car in the month of April 2013 and still I haven't go it. Its almost he end of the year. I mean how can they have such an attitude with the customers. Also, the major concern of mine is that I was sold an old model car when the new model of the same was releasing next week. My father had gone to purchase it and they never informed him about the same. It's only when I came to know about it that I complained it to the dealer. The lady at the dealership confidently says that "Sir, Your father didn't knew about it. That's why we sold it" I mean how can they even say it. How can they fool the customers like that. The dealership people are really bad at their service and they are not true to their customers as well. I have had the worst experience with them so far. F I would sincerely request you to take up the issue very seriously. We have been purchasing your products from a long time and this is not the way you treat and value your customers. You are the biggest brands in Vehicle Industry in India. I would never want to switch to other brand. But with the problems I am going through I am being forced to do so. Kindly resolve this issue and get us the Feedback form so that we can inform the company as to the problems that the customers have to go through because of the bad dealerships. I would also want an answer as to why I was sold an old model car when the new car was being launched in a week's time or so. I have been trying to put in complaints in their customer care center, however there has been no action taken. The person from the dealership calls me instead of the company people. Look into the matter and give me a solution. The dealership name - Sparsh Auomobiles Car Model - SX4 - ZDI Regards Saurabh Agrawal Mobile Number - [protected] Email Id - [protected]@gmail.com
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      udayanambali
      from Guntur, Andhra Pradesh
      Nov 19, 2013
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      Respected Sir, I Have KL 11Y 5432 Alto Car. I Replaced my car's Clutch disc, preasure plate unit at Kerala, Calicut Indus Motor Nallalam, Calicut Service Centre. But now I feel Jurking at the time of take off. I complainted the Service Centre the above problem, they adjust clutch and gave to me. I again informed the Service Centre and produce my vehicle they again inspect and said to me the vehicle O.K. Don't bother about jurking, this is right working. Sir Iam not satisfied yet not only i but also my friends feel clutch not working properly. So kindly suggest proper service centre or service person immediately. Thanking You, Your's Faithfully Udayan.A Mob. [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        contactnitin.sharma23
        from Mysore, Karnataka
        Nov 14, 2013
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        Address: Jaipur, Rajasthan

        I have purchase a new Maruti Suzuki Swift (Vdi) from Prem Motors VKIA, Jaipur on 6 October 2013. At the time of delivery the PDI was not done properly and car was handed over to me. At the time of delivery executive told me that PDI has done and car also wash. Next day I have noticed that entire car body was full of black spots and also all the car’s glasses contains lots of spots that seems to be like air bubbles in the car. I had complained in the showroom and after that they had washed my car 2 times using chemicals. Rubbing also done but the spots remain as it is even the car body becomes dull due to the excessive use of chemicals. I have also complained in Maruti Suzuki (Complaint Number – [protected]) but they have closed my complain without any resolution. even I have called Maruti Regional Office, Jaipur, but failed to get any response from them.. Even on first service they have charged me 300/- INR by providing wrong information to me. Their executive told me that cabin air filter must be change on first service but when I talked to their manager he told me that it is not mandatory but it will be beneficial for you. They have charged me for the part which is not required and forcing me to pay for that part and it is mandatory in first service, which is not true. Also it is very difficult to give the CAR everytime for the same issues again & again. Even I have talked to Ms Jaspreet Kaur (Manager, Prem Motors VKIA) and each and every time she is lying and not giving any resolution till now. Here are the details: Registration Number – RJ 14 CR 9475 Purchase Date –[protected] Regards Nitin Sharma [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Hi Nitin,

        We apologise for the inconvenience caused to you. We will forward your complaint number to the concerned team and they shall contact you at the earliest.

        Regards,
        Maruti Suzuki
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          ashusadashivan
          from Bengaluru, Karnataka
          Nov 9, 2013
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          Engine crankcase oil drain hole internal thread wear & tear

          Address: Bangalore, Karnataka

          My Access 125 has run 28800 kms and all services done by Apple Auto Ltd, Devegowda Petrol Bunk, Bangalore at regular intervals. The engine oil has been changed as recommended by Service Advisor so far. I had given scooter for service on 26/10/13 and as usual engine oil was drained and replaced. The vehicle was delivered on the same day. I observed oil leakage when the vehicle was parked at home every day and reported back to Apple Auto on...
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          kavishgupt
          from Gurgaon, Haryana
          Nov 5, 2013
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          Address: New Delhi, Delhi

          My name is Kavish Gupta Mobile no.([protected]). On 25 Oct 2013 i have recieved a call from a person name Astha Rajput Mobile no.([protected]) who told me that she is speaking from naukri.com and my resume is selected for the job in maruti suzuki plant in manesar. Am i intersted for this job. then naturally i said yes. Then she told me that i have to come to jaipur for the interview. at the place Chomu Pulia near Bhavani Niketan, Sikar Road.And also have to give Rs 1000 as registartion after the job letter. When i reached there i called on the above person no. then she told me that i would recieve a call in few minutes from a person named D.K Walia Mobile no.([protected], +[protected]). I recieved the call after few minutes then that person told me to come at 12 no. vkt petrol pump from Bhavani niketan. When i reached there a person name Rohit Singh met me and he take me to his office for the interview of maruti suzuki.Rohit singh gave me his email id as [protected]@gmail.com and he also gave me his maruti suzuki job code as rs30548. After the interview i was asked to give Rs[protected] for registration+500 medical+500 insurance+200 for mobile bill)and also they have taken my 4 photos and copy of my documents(pan card, voter id card and high school marksheet) after that they have given me the job letter for joining date on 6 nov 2013. And they have told me to call on his no. on 5 nov 2013 between 6-7 pm. On 5 nov i recieved a call from a no.[protected] at 4:30 pm to come at iffco chowk gurgaon and call at the no.([protected]) name Vinod Sharma there when u reach. When i reached at the IFFCO Chowk Gurgaon the person Vinod Sharma met me and demaded Rs 7000 money for 2 DRESS, 1 HELMATE, 1 SEPRATE ROOM WITH FOOD, HEALTH INSURENCE etc.I told him that i dont have money right now and when i will arrange it i will call him. When i came back home i searched on google for this no and i got to know a compalint on the link "http://www.grahakseva.com/complaints/179062/not-given-me-job-in-maruti-suz... regarding the fraud happened with a person name SATISH RANJAN . When i called up his no. he told me about the whole incident that happened with him. He said that" Some days before one call is coming in his contact no-[protected], by this no-[protected], [protected].they told me i am speaking from naukri.com, are you want to get job in MARUTI SUZUKI company GURGAON, I told yes.then they given me interview address in AGRA, Address are-TDI MALL, Vishal mega mart, fathabad road, tajganj agra, last date-04.09.13.Regards -Priyanshi sharma.Then I reach there for interview, and there they taken to me 1000 rupees for registation fee.this person pick up me ([protected]), after registation they filled one form from my resume and given to me, on that written V K ASSOCIATE. after that they farward me in GURGAON on 21 october for joining to this person name-VINOD mob no-[protected], [protected], when I reach there they taken V K ASSOCIATE later to me and demand me to pay 6500 rupees for 2 DRESS, 1 HELMATE, 1 SEPRATE ROOM WITH FOOD, HEALTH INSURENCE etc.I pay 6500 rupees there, then they told 23 october your joining is ok.after that I came there then they told me to wait for E mail send by the compani. But till now there is no message is coming. " After listening to him i was damn sure that this is fraud recruitment in the name of Maruti suzuki. My some amout of money had been gone by this. Thanks to Mr. Satsh Ranjan for posting this on the web and for guiding their next step. So plz everyone beware of any call from the above nos.. The next target can be you.
          +2 photos
          Aug 14, 2020
          Complaint marked as Resolved 
          May 31, 2014
          Updated by kavishgupt
          On 25 Oct 2013 i have recieved a call from a person name Astha Rajput Mobile
          no.([protected]) who told me that she is speaking from naukri.com and
          my resume is selected for the job in maruti suzuki plant in manesar. Am i
          intersted for this job. then naturally i said yes. Then she told me
          that i have to come to jaipur for the interview. at the place Chomu
          Pulia near Bhavani Niketan, Sikar Road.And also have to give Rs 1000 as
          registartion after the job letter. When i reached there i called on the
          above person no. then she told me that i would recieve a call in few
          minutes from a person named D.K Walia Mobile no.([protected],
          +[protected]). I recieved the call after few minutes then that person
          told me to come at 12 no. vkt petrol pump from Bhavani niketan. When i
          reached there a person name Rohit Singh met me and he take me to his
          office for the interview of maruti suzuki.Rohit singh gave me his email
          id as [protected]@gmail.com and he also gave me his maruti suzuki job
          code as rs30548. After the interview i was asked to give Rs[protected]
          for registration+500 medical+500 insurance+200 for mobile bill)and also
          they have taken my 4 photos and copy of my documents(pan card, voter id
          card and high school marksheet) after that they have given me the job
          letter for joining date on 6 nov 2013. And they have told me to call on
          his no. on 5 nov 2013 between 6-7 pm. On 5 nov i recieved a call from a
          no.[protected] at 4:30 pm to come at iffco chowk gurgaon and call at
          the no.([protected]) name Vinod Sharma there when u reach. When i
          reached at the IFFCO Chowk Gurgaon the person Vinod Sharma met me and
          demaded Rs 7000 money for 2 DRESS, 1 HELMATE, 1 SEPRATE ROOM WITH FOOD,
          HEALTH INSURENCE etc.I told him that i dont have money right now and
          when i will arrange it i will call him. When i came back home i searched
          on google for this no and i got to know a compalint on the link
          "http://www.grahakseva.com/complaints/179062/not-given-me-job-in-maruti-suzuki-company"
          regarding the fraud happened with a person name SATISH RANJAN . When i
          called up his no. he told me about the whole incident that happened with
          him. He said that" Some days before one call is coming in his contact
          no-[protected], by this no-[protected], [protected].they told me i am
          speaking from naukri.com, are you want to get job in MARUTI SUZUKI
          company GURGAON, I told yes.then they given me interview address in
          AGRA, Address are-TDI MALL, Vishal mega mart, fathabad road, tajganj
          agra, last date-04.09.13.Regards -Priyanshi sharma.Then I reach there
          for interview, and there they taken to me 1000 rupees for registation
          fee.this person pick up me ([protected]), after registation they filled
          one form from my resume and given to me, on that written V K ASSOCIATE.
          after that they farward me in GURGAON on 21 october for joining to this
          person name-VINOD mob no-[protected], [protected], when I reach there they
          taken V K ASSOCIATE later to me and demand me to pay 6500 rupees for 2
          DRESS, 1 HELMATE, 1 SEPRATE ROOM WITH FOOD, HEALTH INSURENCE etc.I pay
          6500 rupees there, then they told 23 october your joining is ok.after
          that I came there then they told me to wait for E mail send by the
          compani. But till now there is no message is coming. " After listening
          to him i was damn sure that this is fraud recruitment in the name of
          Maruti suzuki. My some amout of money had been gone by this. Thanks to
          Mr. Satsh Ranjan for posting this on the web and for guiding their next
          step. So plz everyone beware of any call from the above nos.. The next
          target can be you.
          they also phoned me and asked me to come on 24th of November at the same address .If you want to catch them then reach there on 24th.
          Hi Kavish,

          We regret the inconvenience caused to you. All the job opportunities at Maruti Suzuki are listed on the website under the Careers section. Please ignore any emails from phone calls from anyone claiming to offer a job in Maruti Suzuki. These are fraudulent emails.

          Regards,
          Maruti Suzuki
          Good job but there is no correcting all words riding and thinking so good convence

          Job in Maruti Suzuki - Comment #1905198 - Image #0
          Any body who serching a job in maruti suzuki please go to there site and see the job. why going to any dalal.

          PNP
          i also got a call from a person named Avni sharma, she claimed to be of HR department of Maruti suzuki, nd they called me to Agra on 5-6 june.
          This scam is under activity from last one and half year, I read all complaints on different grahak suraksha sites, there are lots of people who has got these kind of calls from Maruti Suzuki. I also got this call just before 30 min. So I just checked on google that what is this? Fake or Real. What is police doing? or Crime dept.? Can't they do anything? Had ho gyi ye to.. Kisi k bhi naam se fraud ho sakta hai is desh me. Kya hm ise pakadva nahi sakte?? What should we do now? Anyone have idea what to do??
          i also get a call from [protected], thanks, the govt should take strict action, if need any help from my side call [protected]
          THANKS !!! I was also getting a call from same person from lko, She called me from mob. no.[protected] and asked for 2460 Rs.
          HI... i have some information regarding maruti sujuki ...
          some call came from maruti sujuki name is priyanka ...mob no [protected]...date is 10 jan 2015 ...and she said to me u will come with ur documents and 2450 rs. for the medical process after selection u will pay this...
          i hVE ALSO GOT A CALL from a n. ..she says that calling from maruti suzuki...and i have to go agra for interview...
          i have receved call(091 [protected]) NIDHI SHARMA 28/04/2015 .
          MARUTI SUZUKI INDIA LTD (MSIL)
          FAKE REQUTMENT HAA JAA BACH KAA RAVOOOOOOOOOOOOOOOOOOOOOOO


          REF: "MARUTI SUZUKI" DIRECT RECRUITMENT'S OFFER. Your Resume has been selected from Naukri .Com and Database for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company SUZUKI is the best Manufacturing Car Company in India, Your interview will be held at The Company Corporate Office You will be pleased to know that the 62 candidates selected 55 candidates will be giving appointment, meaning that your Application can progress to final stage. You have to come in our Company corporate office in New Delhi. The Company can offer you a salary with benefits for this post 14700/- to 18700/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with original photo-copies of all required documents below.
          REQUIRED DOCUMENTS BY THE COMPANY HRD.
          ======================================
          1) Photo-copies of Qualification Documents.
          2) Photo-copies of Experience Certificates (If any)
          3) Photo-copies of Address Proof
          4) Two Passport Size Photograph.
          ======================================
          This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY. Lodging, traveling and local conveyance actual will be paid by SUZUKI COMPANY as per bills.

          Wishing you the best of lucks.job
          HI...
          some call came from maruti suzuki name is priya sharma ...mob no [protected]...date is 15 oct 2015 ...and she said to me u will come with ur documents and 2650 rs. for the medical process after selection u will pay this...
          and they call me to jaipur and i go jaipur 23 oct 2015. i will pay 500 and he said Shall be deposited in my account of the remaining Rs Monday 2060 he's name is rahul...mob no [protected]
          Thanku so much i have also received message from maruti Suzuki
          i hv got the phone from maruti suzuki .they called me on 26th nov. at shekendrabad road near bodla hospital agra.Should i go dear or not?
          Thanks...i also recived a calls for interview in agra...
          I have got to know ur all stories thank u very much...
          Today I got a call from urvashi sharma saying the same as u all told . what should be done to arrest them from police
          guys they should get arrested ...I have same experience but after first 1100rs submission I decided to check about them and then I found a lot of complaint & comments ...if you want him to be bared, contact me [protected]...and help me
          Sir I have received a phone call no. [protected] and she tell her name Pooja and he offered me a job on maruti suzuki company at gurgavan and acll me for interview at the ''maruti state chauhara shahganj sikandra agra ''
          please provide me suggestion its fake or right
          Interview Date 26 may2016
          reference no. is _1862(pooja)

          alto 800 LXI Door Problem

          I PARCHASE A ALTO 800 LXI CAR VERY PROBLEM DOOR ALL
          also received a cal from khusi (Mob.- [protected]). she told i m calling from maruti suzuki, your cv is selected from nokri.com and your interview will be on 15th june in Agra at near maruti state chauraha sahganj sikandra Agra at 9am to 5pm .
          Refrence code- 1862( Khusi).


          so dear sir or mam plz find this information is ither correct or fake.


          Regards-
          Er. Amit Kumar
          [protected]@gmail.com
          We also got a call from a person named Avni sharma, she claimed to be of HR department of Maruti suzuki, nd they called me to Agra.


          Welcome to Maruti Suzuki comp. congratulations sir you are selected in interview, your complete marksheet photos copy, 4 photos, 1ID Proof, your interview timing-9AM-3pm NOTE-If you got selected than you will have to pay 2000 rs as a registration amount at Agra Office only, it will be refundable in your account after your joining. Add- Agra station to bijlighar, i here by inform your interview date is 9.june.16 ref code- 1253

          about late delivery....of new car

          sir/madam As we booked the car and we said that we need car to be deliverd today about 4pm but we dint got our car in time it was to late of about 2hours from our expeted time Thank you
          yes if you want to catch them then goto the agra location bijali house at 10/07/2016 or 11/7/2016 and call at this no.[protected] minakshi sharma... i attend a call of them she said come and call me then my driver is pick up you from there...but thanks to this forum i beware i decide i never go there ...i suggest you to go there and catch them ...plz becoz next time no any person is harmful by them ...plz take immediate action
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            bijukmb
            from Khammam, Telangana
            Nov 2, 2013
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            Address: Thrissur, Kerala

            Sir 28/10/2013 booked maruti wagon r vxi from popular dealer at irinjalakuda and 30th paid down payment and clear the bank loan by DD from HDFC.At the time dealer representative said, vehicle will be get 1/11/2013.when I called to dealer, they are not ready to delivery the vehicle to concerned date.still we are waiting and response from dealer rep..they are not show the vehicle also. Dealer wasting my valuable time . So kindly reverrt back the information about the reason of delaying delivery the vehicle to customer. I hope you take necessary action . Thank you [protected]@gmail.com
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              daljeetdon
              from Indore, Madhya Pradesh
              Oct 28, 2013
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              Address: Kanpur, Uttar Pradesh

              i repaired my car through excellent motors 123/793, fazalganj kanpur authorized mass of maruti suzuki.i claimed my car through hdfc ergo insurance co..when my car was repaired the excellent co. said i have to pay all the money inspite of cashless insurance they took rs24200 from me, the cheque of rs13365 came to me from hdfc after 10 days .in the hdfc computation sheet the invoice rate was mentioned 20794rs given by excellent co. bt they took 24200rs. from me inspite of no other parts i have repaired which was passed as a claim from hdfc co..when i asked the excellent co. to return my 3400rs .they have no answers regarding this .and saying i will only adjust 300-400 rs. when i will service my car from them, please help me out
              Aug 14, 2020
              Complaint marked as Resolved 
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                damu409
                from Mumbai, Maharashtra
                Oct 27, 2013
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                Address: Chennai, Tamil Nadu

                Two months back i gave my car(which met with accident) for body repair. Indus motor took nearly 10 days for repair and they gave me car with lot of issues. The issues are: 1.Fuel tank not opening 2.Head light was de-linked. It is not connected. 3.All glass pieces are there in the car(Both in AC & car doors) 4.Cleaning not done properly. 5. Mileage is an issues. Even though Engine not damaged they play with that & i am getting low mileage. This is the worst repair i have never saw. I didn't get any call after receiving the vehicle.
                Aug 13, 2020
                Complaint marked as Resolved 
                Maruti Suzuki customer support has been notified about the posted complaint.
                Oct 16, 2014
                Updated by damu409
                After one year also iam facing the consequences with the repair they done. Its worst than anything. Still i have problems with the car what they have done to me. Still no action taken on the service provider. They got huge money & njoying by spoiling customers cars. This is how maruti considering customer satisfaction. After all they are living on us.
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                  ichatterjee
                  from Mumbai, Maharashtra
                  Oct 27, 2013
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                  Address: Mumbai City, Maharashtra

                  There was a noise from Suspension & Streeing (as identified by FortPoint Maruti Service center located in Andheri), which was rectified by FortPoint Andheri and I paid Rs. 6170 vide bill no BC[protected] dated 24/07/2013. Further I notice some mild noice from front portion of the car and aging I sent my car to FortPoint on 22/10/2013. After through test and investigation, Rahul Bandgar, who attendedmycar earlier, pointed out that some minor parts needs to be replaced and the estimated cost for the same is Rs. 2225. He further requested to send the car on 24/10/2013 as the spare was not available that day. Subsequestly I sent my car on 24/10/2013 and in absence of Mr. Rahul another SA Mr. Navid attended the car. Inspite of haveing the history and the estimate given by Rahul, he further investigated and claimed a hefty amount (approx 15 K) to rectify the problem. I requested him to verify with Mr. Rahul and rectify my car as per the estimate given by Mr. Rahul. He refused to do so and subsequently I spoke to Work Shop manager some Mr. Patil. After lot of discussion over phone and attitude shown by Mr. Patil, I ultimately requested him to return my car as per original status (in the same status when I handed over the car on 24/10). However after lot of harrasment and phone call they returned my car in total damaged condition. Now the noise is coming from all over the car and is not in the position to drive the car at all. I am sure they have done it purposely so as they can proof their point and further damage happens so as they can claim additional money from me. I request help to solve the problem and immediate rectification of damage caused by FortPoint.
                  Maruti Suzuki customer support has been notified about the posted complaint.
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                    vachu
                    from Mumbai, Maharashtra
                    Oct 24, 2013
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                    Gud aftrn.dear sir, my vehicle no is tn40h1234 marutiswift model 2010.. nw I hav run 67500km.. today morning iam take my car to abt mettuppalayam branch to solve the front left indicater problem.it s not working since 1 week. . They take me half n hour and then the service advisor came to me.. iam said that front left indicater is not working and battery terminal wire connection is loose connection. .. service advisor called one worker and check it.. first they correct the indicator, and now works good. . They also check the battery wire and found one bolt is broken.. they replace one bolt.. And battery also ok.. service advisor ask me 250 rs.. and he said that now I cannot give u computer bill now. I will give u after sometime.. Iam replied that you have only change one new bolt then y are u asking more money for one small bolt.. iam said that once more I will give only 100 rupees for the bolt and labour charges.. service adviser fight with me that these are all very small problem y u bring the vehicle here. Iam shocked to here this words from the service advisor.. at finally the other service advisor came to me and request to take vehicle for delivery. Then I came home.And I complaint to racecourse office.they hav take no action.. iam dont know that service adviser asks me more money for that ten minutes. .. the service adviser didn't say his name to me.. but the branch people all are know about this problem. . In future were I took the vehicle to service.. plz reply. My contact no is 0 [protected] and my name is senthil Kumar. S.
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                      parthajeet
                      from Mumbai, Maharashtra
                      Oct 19, 2013
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      Ladies and Gentlemen at Vitesse and Maruti Suzuki, I seem to have understood why Maruti managers are attacked by your own staff in your factories. As human beings, a simple expectation that everyone on the planet has is that people stick to commitments. Given your Japanese lineage, is that something that you have converted to a “chalta hai” attitude? I booked a Ertiga VXI CNG (Vehicle Sr No ER-VXI-C 135) on Oct 14, 2013 at your Lokhandwala outlet. I did not make any special request for delivery on any particular day. However Swapnil and Himanshu commited the following (verbally and in writing): 1. The delivery will be done in 2-3 weeks 2. Guaranteed delivery by Diwali Today Swapnil tells me it will take 3-4 weeks from now. HERE IS SIMPLE MATHEMATICS: As per #1, the delivery was supposed to happen in between Oct 28 and Nov 3. Today I am told it will happen between Nov 9 and 15. At the bat of an eyelid, I have been “taken for granted” and delivery has been pushed back by 2 weeks. If it was Nov 9-15, you should have told me at the time of booking….I would have no problem if it was delivered at that period then. BUT NOW, I have a problem with the fact that you DO NOT LIVE UPTO commitments. This raises serious doubts about the relationship that I am trying to forge for a few years with you, especially after being a dedicated Honda & Hyundai customer for over a decade. Now I am beginning to see why you have the unique distinction of being plagued by labour problems at your factory and why people get killed! You just don’t care….do you? Now, will you still make an effort to ‘live up to your commitment’ and ensure delivery on Oct 28? If you say yes, I have no reason to think about a cancelation and probably a fan for life. Else, I become another irate customer who may want to go to a customer court and charge damages, especially since you have given things in writing. With kind regards, Parthajeet Sarma Mumbai Mobile:[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        9
                        9758
                        from Patna, Bihar
                        Oct 17, 2013
                        Resolved
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                        Resolved

                        Address: Chandigarh, Punjab

                        I have purchased Maruti wagon- R car from Anand Motors Ltd. vidhan sabha marg, Lucknow on dated 08102013. Mr Thapa and Mr. Abishek saxena entertained me about all formalities and taken all payment (INCLUDING INSURANCE AND RAGISTRATION NO FROM R.T.O., LUCKNOW) from me and loan amount from S.B.I .Mr. Thapa and Mr. Abishek ask me that they have allotted ragistration no. from r.t.o. office with in 4 to 5 days. but till today there is no ragistration alloted. Both person try to convenve me everyday that saturday(121013) and sunday(131013) is the holiday and process is under in r.t.o.. whenever no process is going on.in r.t.o. saturday and sunday is not holiday but working day. actually till today{ after purchasing 10 days] my papers not reached R.T.O. LKO. from anand motors ltd. lko. Thapa and Abishek is everytime cheating me and always telling a lie. it is very shameful for you. my ist. free service is due 1000 km. or one month. but i have not received my reg. no. after purchasing 10 days. how is possible that i can drive my car 1000 km. ANIL SHUKLA, LUCKNOW, U.P. MBL NO. [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I have purchased Maruti SWIFT ZXI car from MYCAR Indore Ltd. Bhawarkuan Indore, on dated 18092013. Mr Bhpinder, Manish chohan and Yogesh Yadav. entertained me about all formalities and taken all payment (INCLUDING INSURANCE Municipal charges, AND RAGISTRATION NO FROM R.T.O., INDORE) from me and loan amount from S.B.I . They are try to convene me everyday that your registration etc will be done today at 10AM, 12AM etc and process is under in r.t.o.. whenever no process is going on.in r.t.o. even the papers are not sent to the RTO office after 3 months of the car purchase by MYCAR Pvt Ltd. They are cheating me and always telling a lie. it is very shameful for MYCAR. My Ist service was done and car was hold by the MyCar Service centre for 2 days even the car was not run for 1000kms limit for the first service. Now the 2nd service is near and still I have not get the registration of the CAR and it is just parked and not driving the car for to make it useful for 2nd servise(atleast 4000kms). Till date i have not received my reg. no. after purchasing 3 months 10 days. how is possible that i can drive my car 4000 km. R Husain, INDORE, MP. MBL NO.[protected]
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                          M
                          madankasoju
                          from Hyderabad, Telangana
                          Oct 17, 2013
                          Aug 21, 2023
                          This thread was updated on Aug 21, 2023
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                          Resolved

                          REQUIRED DUPLICATE INVOICE OF MY VEHICLE

                          Address: Hyderabad, Andhra Pradesh

                          I HAVE PURCHASED A CAR MAKE OF MARUTI SUZUKU, MODEL ZEN, YEAR 1998, BY NAME VINAY SRIVASTAVA S/O J.P SRIVASTAVA, Eng.No.343338, Chassis No.349876 (OLD REG.NO. HR26G 9887) AT PRESENT AP 10 AQ 5495 INVOICE OF THE VEHICLE IS MISSPLASED. IT IS REQUESTED THAT THE REGISTRATION VALIDITYOF VEHICLE IS GOING EXPIRE IN OCT'13, THE REGISTRATION AUTHORITIES ARE ASKING INVOICE COPY OF THE VEHICLE FOR RENUAL OF REGISTATION VALIDITY. SO PLEASE...
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                          pranav_33patel
                          from Ahmedabad, Gujarat
                          Oct 15, 2013
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          Respected Sir,

                          I have a Maruti Suzuki Swift VDi Silky Silver (GJ1 RC 5175) which i have purchased from Kiran Motors Motera, Ahmedabad. The car was delivered to me on 9th September 2013. After few days of the delivery i have noticed color damage on the car at different places. The damage was noticeable. I take my car to the Kiran Motors at Rajpath Club S.G. Highway and explained the service manager Mayur Patel about the damage. I was expecting some positive response from him but what i heard is that the damage is not because of manufacturing fault but because of external chemical. He said it is because of "BIRD'S ", i was totally shocked that the color of the car was so delicate that it was damaged by the of bird. I don't agree with his statement as i was having a car for 3 years and i have never noticed such kind of nonsense. Still if it is because of the bird's i would blame the quality of the color and the material used.

                          I love my car and i don't want that it looks ugly because of "BIRD'S ". Please advice what should i do to have repair that damage?

                          Regards,

                          Pranav Patel
                          [protected]
                          [protected]@yahoo.co.in
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Maruti Suzuki India customer support has been notified about the posted complaint.
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                            S
                            sumeshanand
                            from Hoshiarpur, Punjab
                            Oct 15, 2013
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                            Address: Amritsar, Punjab

                            I purchased a swift dezire on 01/10/2012 from M/S Swani motors amritsar and the front tyres of the car developed some defects which were confirmed as manufacturing defects and I was directed by the Swani Motors to get the tyres replaced from M/S India Rubbers at Amritsar and this information was also imparted to M/S India Rubbers but M/S india Rubbers at Amritsar refused to comply with the instructions of the authorised dealer of Maruti Udyog Ltd thereby compelling me to park my car at home and arange hired vehicle for my use thereby compelling me to suffer fiscal losses and harassment.
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                              G
                              gunjan prajapati
                              from Kolkata, West Bengal
                              Oct 13, 2013
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat

                              i have perchesed access-125 on 9/3/2012 .after about 8000 km. suddenly smoke come out from silencer and engin wes failed your diller has repaired it . and after only 1000km it again failed engin and again your diller-shivalik suzuki center, (naroda patia AHMEDABAD) has reparid it . but i suffered a lot . and after repaireing your diller does not give garrunti and your vehical does not give good performence . i am not setisfide with your vihical give me proper feedbek my name-Mr. Gunjan Prajapati from Nava Naroda, AHMEDABAD.my vivical no. GJ-1 NQ 832.My email id is [protected]@gmail.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Y
                                yogender balyan
                                from Meerut, Uttar Pradesh
                                Oct 10, 2013
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                                Resolved

                                Address: Shamli, Uttar Pradesh

                                Sir, Mera nam yogender singh hai or me shamli me rehta hun.Maine 08/10/2013 ko maruti swift dzire vdi jiska no:UKO7AT7200 hai Mr.SUSHIL KUMAR ji se purchase ki hai.Jiska model 2012 hai or iska insurance purchase k din 14/10/2013 ko hua tha.Sir maine 9/10/2013 & 10/10/2013 ko lagatar ROHAN MOTORS DEHRADUN ko contact kiya lakin koi responce nahi mila yadi mera insurance khatm ho jata hai to sir galti kiski hogi...
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  sunil bordoloi
                                  Oct 10, 2013
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                                  Resolved

                                  Address: Jorhat, Assam

                                  I am rather flabbergasted on being seen the act of negligence and fraudulent activities at your authorised Servicing Centre named ANAMIKA MOTORS located at Jorhat, Assam.

                                  The fact is – My Car ( Maruti 800 AC ) was having problem in Clutch Plates that need to be changed and accordingly I took my car to the said Servicing Centre on 23/09/2013.Since I had to be present at the servicing centre I did other things also like changing of Gear Oil, Mobile and Draining out of coolant etc. apart from Changing of Clutch Plates. Finally, I paid Rs 7175/- towards cost of all the things done.

                                  Please note – the Car had been working fine for 12 days only. Again another problem was surfaced. The problem came to my notice when the car was taken out of garage on 5th Oct, 13 . It was horrible that the moment the car got started it was airing smoke with an ear-splitting sound that made me compelled to be away from driving the same anymore . The car was again taken to Anamika Motors on 7th Oct, 13 with a view to having the problem solved. I had to do it again at paid basis.

                                  It is interesting that the problem was arisen due to leakage of coolant, although the old coolant was drained out and filled in accordingly on 23/09/13. It is now, crystal clear that this has happened due to negligence of the mechanics who did the job.

                                  Had the problem not been come to light on that day, I would have been burnt inside the car on that day itself. Is it the way of playing game with a human being ???

                                  You are therefore, requested to take immediate action against the Servicing Centre otherwise I shall have no other option but to approach appropriate forum for getting justice.



                                  PABITRA BARUAH
                                  Mobile No.[protected]
                                  Jorhat, Assam
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    aqueed k c
                                    from Tellicherry, Kerala
                                    Oct 10, 2013
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                                    Address: Kannur, Kerala

                                    sir i have purchased diesel ritz before 5 months and im getting only 11 kms per litre i have done 2 services its now run 11000 kms i have complained about the matter to the dealer and service centeres but the problem was not cured i have bought my car from K V R MOTORS KASARGOD and i hav been serviced from PIONEER MOTORS KANNUR so please do the needful or else i woud have to go to the consumer court i belong to kerala kannur district AQUEED PH:[protected]
                                    I am going to master service okhla phase-II, New Delhi at 3 times. My swift car no. DL 3C BU 6744 .
                                    Whose bought my me since 13th Oct 2013 but my car mileage is 14.2 kmpl on highway. I complaint okhla phase-II service center he told me that this mileage is 14.2 kmpl allright and can't be more than mileage. This mileage is perfect for you . You can complaint anywhere this car is no more mileage
                                    I bought this car when says me this car mileage is 22.6 kmpl in written .. why my car is given low mileage. I have not satisfied this mileage and your companies service center (master service)
                                    my car 15000 km done in 1 year only do you want my car return in company otherwise you solve my mieage problem
                                    I hope you capt my complaint seriously otherwise I will go to next option
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