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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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A
Anil Daral
from Nagpur, Maharashtra
Apr 19, 2013
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Address: Nagpur, Maharashtra

March 21, 2013

To,
The General Manager (Sales)
Marketing Cell
M/s. Suzuki Motorcycle India Pvt Ltd.
2nd Floor, Plot No.1
Nelson Mandela Road
Vasant Kunj
New Delhi 110070

SUB : MANUFACTURING DEFECT IN THE NEW SUZUKI MOTORCYCLE MODEL GS-150R

Dear Sir,

I have purchased Suzuki Motor Cycle from you bearing Frame No. MB8NG49ALC8111891, Engine No. G[protected] per your Tax Invoice No. VS/01665 dated 10.11.2012. The vehicle was duly covered under Insurance vide Bharti AXA General Insurance Company Ltd under Policy No. FTW/S0747743/D1/11/M1D11M. The vehicle's Registration No. from RTO is still to be received. The way the Motorcycle was malfunctioning as per the datewise details given below, anybody can conclude that the vehicle has a major Manufacturing defect, which the engineers at your Nagpur Dealer and your area Representative are also unable to put the vehicle in order.

I wish to bring to your notice that within one month from the date of purchase of the vehicle, the Engineers at your dealer M/s. Rishikesh Motors Pvt Ltd had dismantled the engine and inspite of all their efforts miserably failed in locating the fault. The photographs of the dismantled engine are enclosed for your ready reference. The Service Representative and Workshop Manager had verbally informed that the vehicle is beyond repairs and also assured to try their level best to deliver a new vehicle in lieu of the defective motorcycle in question.

It is pertinent to note that on my level I have tried my best to know the actual defect in the vehicle sold to me, however, unfortunately none from your dealers staff as well as your area representative have disclosed the true facts. It may kindly be noted that I have even sent an application under Right to Information Act, fully knowing that your dealer is out of purview of the RTI Act, even then I could not get any details about the fault in the vehicle.

You would appreciate that I am a customer and I have every right to know the problem with the new vehicle purchased by me. I had not asked for any confidential details from your dealer’s staff but I fail to understand as why they are so frightened to inform me the nature of manufacturing defect and why they are not replacing my defective vehicle with new vehicle, inspite of my repeated requests.

SUMMARY OF BREAK DOWN

The vehicle started giving problem within 15 days of purchase, hence on 14.11.2012, the vehicle was brought to your Dealer’s workshop for removing the problem, which was temporarily removed. The vehicle was under warranty and hence it was brought to your dealer’s Work Shop for servicing as per Manual. Please note that The first servicing was one on 28.11.2012, but after gap of 8 days only, the vehicle again broke down and hence was brought to your workshop on 5.12.2012, the vehicle after repairs was delivered on 6.12.2012. However, again vehicle brokedown within 6 days and hence it was brought to your work shop for repairs on 13.12.2012 and was delivered on same date.

Thereafter, the vehicle within 4 days again broke down and hence it was again brought to your workshop on 17.12.2012 which was repaired and intimation of readiness was given on 21.12.2012. I have not taken delivery of the said vehicle since then, as I have concluded that the vehicle persists MAJOR MANUFACTURING DEFECT. I have been continuously requesting your Dealer M/s. Rishikesh Motors Pvt Ltd, Nagpur and his staff for replacing this defective vehicle with New Vehicle, but all my efforts have proved futile.

In the light of the above facts, I would request you to kindly intervene in the matter and also direct your dealer at Nagpur to deliver me a fresh new vehicle in lieu of the defective vehicle sold to me.

I have purchased the SUZUKI VEHICLE only for its high reputation and well known brand. I never expected such poor after sales service from the dealer of a reputed Company. I am passing through severe mental pain and agony for purchasing Suzuki Vehicle and also facing hardships in my day to day working. Inspite of paying the entire cost of the vehicle, I could not enjoy riding even for a fortnight.

I sincerely hope, that you would personally look into the matter and arrange to delivery of the new vehicle. However, in case, if I do not get any positive response from your end, I shall be left with no alternative but to proceed legally against you and your dealer before appropriate authority solely at your risk and cost.

Thanking you and look forward for a prompt and positive action in the matter.

The Name of Purchaser is Mr. Anil Daral, (M) [protected]
+2 photos
Aug 13, 2020
Complaint marked as Resolved 

Motorcycle — manufacture defect

my name is ankit bhatia i purchased bajaj avenger motorcycle on 4 january 2009,after 1st service there has been persistent problems like brakes failure ,heavy running&pickup related complaints regularly.Inspite of regular visit to baggalink okhla & karolbagh(bajaj probiking service station) the problems could not be rectified by them.Numerous correspondence releating to the same with bajaj company also did not yeild any solutions.(of which duplicate records are available with me).The company is not forthcoming with any solution to all my greivances becouse of which i am facing problems in my day to day work.
BIKE DETAILS
MODEL - AVENGER 200CC
REG.DATE[protected]
ENGINE NO. JMGBRH11232C
CHASIS NO. MD2DGJMZZRCH11588
REG.NO. DL6S AC 3235
MOB NO. [protected],[protected]
CORRESPONDANCE OFFICE ADRESS - A-1182,NEW FRUIT MARKET AZADPUR DELHI-110032

motor bike — sold old vehicle

yamaha people cheated me by selling 2007 manifactured vehical at 2009 july,
the invoice No.VZ-VH-303 chasis no:07K5YYH008380.Now the vihicle beat was changed also consumming huse maintance also started rust. please do currect action to replace my vehicle.

Suzuki Motorcycle — Not giving delivery after booking date

Dear sir
i have booked Suzuki Access 125 on 14 july 2010 to Buthwar Motors Rohtak, But now the dealer is post ponding delivery date after 60 days. I want to register complaint aganst dealer, because he is not giving delivery after booking. On booking slip it is mentioned that delivery will be made with in 30 days. Now i am planing that i cancel the booking and purchase another vehicle like Honda Activa or Plasear. Let Suzuki do some other business like sale of pee nuts because unable to supply according to customer requirement
Dear Sir,
I am P.Pushpanathan from Erode.On 24.1.11 I have booked for Access 125 in Peak Automobiles India(P) Ltd, Erode by paying rs.1, 000 as registration amount. So far I have not received my vehicle. Whenever I asked them I received negative reply.
Recently I came to know they are delivering the vehicle to the customer who are paying rs.2, 000 as extra premium amount. In short if I pay extra rs.2, 000 I will receive the vehicle on the spot.The person who booked later received his vehicle by paying extra rs.2, 000. I have decided to lieu in consumer court.
I feel bad on their business attitude. It will reduce our product fame. We will think that Suzuki Company is receiving extra rs.2, 000 from the customer.
I request you to take necessary steps to stop this illegal business procedure which affects our product name.

Thank you,
Pushpanathan.
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    A
    Aarish1989
    from Dirba, Punjab
    Apr 18, 2013
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    Address: Ferozepur, Punjab

    I HAVE MARUTI SUZUKI DIZRE ZDI HAVE CHASIS NO 434585 AND REGD NO PB22E7474.MY CAR STEERING NOT WORKING CORRECTLY FROM SO MANY MONTHS.I COMPLAINTED A LOT TIME AND ALL TIME THEY CHECK IT AND SAID IT WAS FINE NOW BUT LATER IT AGAIN STARTED NOT WORKING.
    I WANT NOW TO REPLACE MY CAR STEERING BECAUSE IT DISTRACTING TO DO MY WORK REGULARLY.PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE.
    CONTACT DETAILS
    ARISH KUKKAR C/O INTERNATIONAL BIOTECH
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      pkbirajdar
      from Chandigarh, Chandigarh
      Apr 13, 2013
      Resolved
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      Address: Pune, Maharashtra

      Date : 13/04/2013 Time : 06:53


      Subject : Car engine Off & Oil Leakage

      Dear sir,

      I am Mr. Prashant Kishanrao Birajdar apply for Vehicle Complaint. I was purchase Maruti Suzuki Swift Dzire VXI car on 02/06/2012 from Chowgule Industries Ltd. Satara Road, Pune. Vehicle engine was off and engine oil leaked in travelling between Pune to Indapur near Avasari Road on 03/04/2013 at 8.30 pm approx. Then I given to complaint on online No.[protected]. Then nearest Showroom Mahalaxmi Maruti Service Center, Indapur was come and take my car in to workshop and Mr. Deshmukh (Manager) was seen my car and told me next morning that car will be repaired in 25-30 days because of majour fault in Engine. I am not agree for 1 months so I towing the car and came to my Showroom Chowgule Industries Ltd. Satara Road, Pune on 06/04/2013. I was paid towing charges Rs. 5500/-.

      My vehicle was checked by 5-6 Adviser of Chowgule Service Center. They told me that it is our problem in last regular free paid servicing which done on January 2013. They say me that they will call me on Monday 08/04/2013 but as on date no buddy call me, no buddy response to me. Then I called them on 13/04/2013. They reply to me that they will be call back in 10 Minute. But to no body reply to me, no body attend to me. I was mentally disturbed. I lost of my money on Lodge, Towing Charges. I was wasted my time. I want to refund of lost my money. How many time taken to Vehicle repair ? Already I was wasted 10 days.

      Please kindly attend my complaint and repair my Vehicle on urgent basis.


      Yours,




      PRASHANT K BIRAJDAR
      Cell : [protected]
      VEHICLE NO : - MH12 HZ 0631
      MODEL:- MARUTI SUZUKI SWIFT DZIRE VXI
      Aug 13, 2020
      Complaint marked as Resolved 

      Chowgule Industries — Maruti Car service center

      I had given Chowgule Industries service center to service my car and these guys damaged my car AC after servicing. And they blame this and that needs to be replaced. Please watch out before giving for servicing to Chowgule Industries, Katraj, Pune
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        A
        ANJU WADHWA
        from Delhi, Delhi
        Apr 9, 2013
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        Address: Gurgaon, Haryana

        I have purchased suzuki access from Natraj bike and auto dt.18/01/12. Battery problem from last may 2012. I went to many times.and sent email on daily basis. But till date battery not changed. This is excide battery. My access not self start from last 6 months. When I went to service they charged the battery and give us say you access not running on daily basis. MY access cover 25-30 kms on daily basis.I see other access they are running properelly. But my access is not self start. After many kicks he start than I come to my office. I have spend Rs.50000/- but I am not satisfy from suzuki access. My access no HR26- BQ 1783.I want from suzuki motor my access running properelly.and sent instruction to suzuki dealer for
        replace this not working battery and solved other any problem in access.


        regards,

        BALDEV KRISHAN
        H.NO. 594, BHIM NAGAR, GURGAON
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        Suzuki Access — GIFT NOT RECEIVED

        DEAR SIR- MENE SUZUKI ACCESS LI THI TAB BATAYA GAYA KI AAPKO GIFT MILEGA KYOKO US SAMAY KOI COMPTISION CHAL RAHA HAI TOISME AAPKO GIFT MILNA HAI LEKIN AAJ MUJHE 8 MONTH GIFT NAHI MIL HAI ,REQ.CHECH THE MY REQ, -NEERAJ JAIN 284 SARAFA WARD DARHAI ROAD JABALPUR VEHIUCAL REG NO-MP20SD0466

        Suzuki Access — service complaint & delay work

        Sir,

        my name saifudeen i bring one access125 2010 februvary in ernkulam manikandan motores , my home town alpy . so i servicing my motor cycle alpy donez motores , ther are no efficent mecanics , two week before my battery complaint becuse the mechanics not cheking battery properly .then i bring new battery.
        One week bebore i admitted my scooter at donez motores alpy becouse the lock complaint still not redy my scooter .i am working as a medical rep so scoter argent so plz help me
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          ishikha23
          from Delhi, Delhi
          Apr 8, 2013
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          Address: East Delhi, Delhi

          I purchased Suzuki Access 125 in Nov' 2012 from ShriShakti Suzuki, Krishna Nagar, Delhi, under Regn. no. DL13SR1982, but since then it is not working properly. Initially I could not start it using self start button and the scooter used to stop anywhere while driving. Then what comes new to my surprise was its speedometer stopped working. Now I don't got to know at what speed I am driving as it is always on '0'. The next are the direction indicators. The direction indicators stopped working too.
          All this happens within 2 months of buying it. And when I went for the 1st service and complained the staff there, they said that I will have to pay for all this. I am amazed to see the products this company is using and scares that what next in this scooter is going to stop working. Even a second hand scooter would work better than this.
          I want you to help me to get out of this so called "Suzuki Access 125" problem.
          Aug 13, 2020
          Complaint marked as Resolved 

          RC not issued even after 3 months of purchasing of suzuki access

          i had purchase suzuki access on 26 march. but my rc is not issued by dealer till now. whenever i call they have new excuses. please help me
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            A
            Ambrish Dave
            from AHMEDABAD, Gujarat
            Apr 4, 2013
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            Address: Ahmedabad, Gujarat

            I HAVE A OWNER OF SUZUKI ACCESS 125 SINCE AT 12/5/2008 AND I REGULARLY SERVICE AT COMPANY AUTHORIZED WORKSHOP. WHICH IS APPOINTED BY COMPANY ( ICON SUZUKI) AT AHMEDABAD AND MY ACCESS IS RUNNING IS ONLY 41000 KM AND THEY TELL ME THAT COMPANY GIVING WARRANTY IS ONLY 24000 KM SO I CANT DO IT. I SEND MY SUZUKI BEFORE TWO MONTHS THAT TIME THEY CHANGED ENGINE OIL. AND KM IS 39000 AND NOW THEY TELL ME YOUR ENGINE OIL IS EMPTY AND KM IS 41000 SO IS IT POSSIBLE ONLY 20000 KM RUNNING AFTER ENGINE OIL IS EMPTY?
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              rajangupta23
              from Pune, Maharashtra
              Mar 29, 2013
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              Address: Udham Singh Nagar, Uttarakhand

              I bought a swift VDi(New model) in Nov 2011. The plastic part near the wiper blade on which the nozzles are fitted is discloured in just 1.5 years. This is really pathetic part quality from Maruti Suzuki.

              Rajan Gupta
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              Maruti Suzuki — about maruti swift vdi

              r/sir
              i have purchased maruti swift vdi from shakti motors sirsa (haryana) in july 2007 and got the car serviced from authorised dealer m/s pankaj motors, moga (punjab) at regular as per instructions. but i am facing following problems with the vehicle:-
              1. that the brake disks of the car is making noise and i have got them changed from the pankaj motors at moga.but the sound still not gone.now they are asking me to get change the drums too.
              2. that the horn of the car stops working at regular intervals
              3. that the tyre of the car runs only 32000ms
              some other problems also occured in the car . sir i want that my above vehicle must be inspected by some good mechanic and i got my vehicle ok. thnks
              I Harsimran Makkar purchased a new swift vdi from lovely autos(jalandhar) on 4th May, 2008 on the name of Annu Makkar.Since then, the A.C of the car is not functioning.Within two months thrice it has been been sent to the authorised dealer lovely autos and got my car serviced too.But there has been no results.Sir i am not at all happy with the service.I hope something will be done soon.
              Thank you
              you should try contacting maruti on their CRM number 18001800 180 or email them at [protected]@maruti.co.in and they should get in touch with you at the earliest. It’s worked for me in the past
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                S
                siddharth vakani
                from Surat, Gujarat
                Mar 25, 2013
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                Address: Surat, Gujarat

                Dear Sir.
                we have facing problem in our car last 10 month. we bought maruti esteem diesel at 2004 now maruti was discontinues this car at last few years.
                but right they not solve my car problem and they not have spare parts for this model. we are servicing our car in authorized maruti work shop Dhru motors bardoli till 2004 to 2013 we have all billing details for that.

                we are complaint to maruti but they have not answer us. and they have no spare parts for the car.
                Aug 13, 2020
                Complaint marked as Resolved 

                MarutiSuzuki — SPARE PARTS NOT AVAILABLE

                Dear Sir,
                I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog (Dealer of Maruti Udyog Ltd.), AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
                I think, it is happened due to non availability of spare parts.
                On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

                Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
                2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
                Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?
                Hope, considering the gravity, your action would be prompt at your earliest convenience.

                Thanking you.
                Yours Sincerely,
                (Mr. Manik Bhadra.)
                Senior Accountant
                OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
                P.O.-KUNJAVAN, AGARTALA.
                PHONE-[protected]. EMAIL: [protected]@rediffmail.com
                Dear Sir,

                I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
                I think, it is happened due to non availability of spare parts.
                On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

                Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
                2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
                Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?

                Hope, considering the gravity, your action would be prompt at your earliest convenience.

                Thanking you.
                Yours Sincerely,
                Dated, Agartala, The 6th Nov. 2008.
                (Mr. Manik Bhadra.)
                Senior Accountant
                OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
                P.O.-KUNJAVAN, AGARTALA.
                PHONE-[protected]. EMAIL: [protected]@rediffmail.com
                Dear Sir,

                I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
                I think, it is happened due to non availability of spare parts.
                On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

                Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
                2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
                Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?

                Hope, considering the gravity, your action would be prompt at your earliest convenience.

                Thanking you.
                Yours Sincerely,
                (Mr. Manik Bhadra.)
                Senior Accountant
                OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
                P.O.-KUNJAVAN, AGARTALA.
                PHONE-[protected]. EMAIL: [protected]@rediffmail.com
                Dated, Agartala, The 12th Nov. 2008.

                Maruti — bad service & parts problem

                I have maruti alto car. in my car catalic convertor is destroyed. i took 5 times my car to maruti showroom in city. but they repair silencer everytime & change a part of silencer in warranty period instead of catalic convertor. now my car warranty period is over & problem of my is still. i am very puzled.
                maruti and its dealer are really fraud i am also sufferer with JAGMOHAN MOTORS BHIWANI frauds with me and using DUPLICATE ENGINE OIL FOR SERVICES be aware from this thief of BHIWANI
                mr. deswal is right every body who have maruti brand is the same i think maruti compani and dealer are both cheating type nature with consumer because maruti does not take any action against this cheater JAGMOHAN MOTERS LTD.BHIWANI
                yes i am agree they are using duplicate engine oil from open duplicate berrells

                Esteem 2004 — Bad service

                Sir, We baught the 2004 model second hand car from Sai service (Verna) from Mr. Prashant for 2.4 lacs. till date we are promised the car registration. We have done the insurance without it anyway. what if we want to sell it again?.
                We spent a lot of money on every repeated service, since my wife have no idea of car and I am abroad.
                Now, regarding maintenance is a disaster in Goa. Every staff in-charge feels that the other person on duty is suppose to write the sheet. Mr Nausad says it is Pateel, Pateel will say it is Maruti Pateel, M Pateel will say it Yaswant, jaswant says he is on leave and so on. instead of collecting the car and chasing which is not far away than 2 kms.
                this lazy attitude should be stoped. But I feel this lazy attitude is from top to bottom. at least this is my feeling since I baught the car.
                This is the slow poison for Maruti and also the Goans are learning the migrant's habbits.
                it will kill maruti as there are new foreign players in the market.
                main problem is they not proper fuel filter and that cause my car is suddenly stop(car engine stop) on drive car and we also out from some time very dangerous condition like accident because car suddenly stop while driving.

                the fuel filter thy have provide that not properly fit on engine that way air was enter in fuel filter and engine shut down at once of second.

                they have no proper spar that way we have to facing this problem and Maruti have not given us answer properly for that situation.

                in this condition maruti authorized work shop can not take this care for repair because they have no spare parts.

                please check image that parts that maruti haven't.

                service related and spare parts - Comment #1606225 - Image #0

                Maruti Suzuki — Altok10 vxi right side door defective

                Purchased & Delevery Alto k10 vxi modal dt: 12 march 2015 having defect in right side door . PURCHASED FROM KIRN MOTOR PVT VADODARA GUJARAT NO BODY TAKE RESPONSIBILITY .
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                  A
                  alokedas
                  from Mumbai, Maharashtra
                  Mar 21, 2013
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                  Address: North 24 Parganas, West Bengal

                  on[protected] i give rs 10000 as booking for aERTIGA LDI (white).my customer ID [protected],order/inv no. sob 12000296, receipt no rec12000431, named JAYANTA GHOSH, in favour of MOHON MOTOR UDYOG PVT.LTD. THEY commited me to delevery within 20 days from the booking date.so for commercial use i have taken lauxary taxi permit offer letter from writers building which is vallid upto[protected].today they told me next 22nd march will deliver me the car, then when can i registry my car & when can i apply for permit. also i request in reliable sourch i have a news that no container from maruti suzuki will come before 18th apr13. so what can i do? iam a unemployed youngman,Rs.6 lakh loan grand from UBI gaighata branch, also my instalment started. please do something to assist me to take the car.

                  Maruti Suzuki — Commitment

                  Sir
                  I have purchased a Wagon-R Vxi from a local dealer on november 5 .2010, at that time they have made a no of commitments egarding there services , i hv given a temporary no for the vehicle and they said permanenet no is given to me after 1o-15 days , for that i have given charges to them, but still i am waiting for it, that was the first issue, second one is that i have meet with an accident om march 11 or 2011, for that i sent my vrhicle to service center. they commited to deliever the vehicle after 10 days, after 10 days they again said to pick your vehicle after 10 days , after 10 days there is same commitment for me, WHAT A COMMITMENT. that is called SALE AFTER SERVICE, is it na , Now they have given me a demo car , DEMO CAR BUDDY , where there is written a DEMO CAR, Could u believe it ,I think company paid me to drive the demo vehicle as i used to drive the car thro out the city, so there is a publicity for yours company. How u can believe, i Give u a another example after giving me a demo car and the time interval between 11/3/11 to till date i have never ever received a single call from them about my vehicle, I know that it is nthing to write at here , so do something man for my vehicle,i[censored] have another querry mail me at navneet.[protected]@yahoo.co.in, and i will tell you the name of dealer, as i know i still not given you the name of yours dealer in order to just enquire that what will you do for it.
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                    R
                    rajendra .Yadav
                    from jamnagar, Gujarat
                    Mar 19, 2013
                    Resolved
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                    Resolved

                    Address: Jamnagar, Gujarat

                    Dear Sir,

                    Please take my vehicle Back & refund my money

                    I have purchased Maruti SX4 - ZXi Registration no. GJ 25 A 9733 on 13/2/2012 yours Maruti true value Jamnagar Branch.
                    I was paid of all amount through Check ( included insurances + paper transfer Charges).& I got Delivery of the Vehicle on next day
                    but yours Maruti true value Executives. Taking too much time (asking for 20 days from 12 feb 13 ) to provide transferred papers
                    in favor of me .as well as insurance papers. Due to Delay in Papers I am Facing too much delay in Bank Loan Procedures .
                    Transferred Papers yet not I got on 19/03/2013

                    As per Previous insurance Policy IDV is Rs.500000

                    But from your side they are providing insurance from Maruti Insurance & it is Giving IDV – Rs . 370000
                    That’s why I do not want insurance from your company as others companies are giving IDV – up to Rs. 480000 .
                    For bank loan required IDV is Rs. 480000 to 500000

                    So sir I request you to kindly do the Needful For providing Transferred Paper in favor of me & for increasing IDV
                    otherwise kindly cancel the insurance policy & refund my amount.

                    Please Do the need full otherwise collect my vehicle Back & refund my whole Money

                    I kindly request to you please resolve this problem within two or three days otherwise I have no option to give a petition against true value in consumer court because I am already too much Suffered to till date and your true value executive is not picking up my phone as well as they give wrong information always.

                    Regards
                    Rajendra Yadav.

                    Email - raj.[protected]@gmail.com
                    rajendra.[protected]@essar.com
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Maruti — regarding insurance

                    Respected Sir
                    this is anurag tiwari from kanpur want to inform you that a accident was happened on 28 of january when i went to my car jareebchouki for my claim, he accept my claim and send my car to panki for repairing, but after two days a insurence surveyar Mr. Shushil Gosai called me and asking me about the accident ,i told him very clearly about my accident but he talk to me in a very wrong way and abouse me,
                    it is my reminder to you kindly take a very stronge action on him otherwise i will go to consumer foroum for my insult.
                    sir it is my request please give the instructions to panki my car plant for repairing my carurgently as earlier

                    your truly
                    Anurag TIwari
                    Assistant Professor
                    Kanpur

                    PAPER NOT TRANSFERRED - Comment #1797290 - Image #0

                    Maruti — Complaint regarding insurance transfer

                    Dear Sir



                    I would like to inform you that I have visited your maruti showroom in KARNAL name “KARNAL MOTORS” FOR transfer my insurance. The person name is MR.MANISH ,They asked me for inspection charges RS/ 150 and they said that this is commission for our surveyor, without this our surveyor will not done the inspection, and it will take 1 hour ,when I said that I can’t wait for one hour then they said that if you will come again on any other day then again you have to pay 300/-(150 for today and 150 for any other day).



                    I can’t expect this kind of service and all from a reputed company(MARUTI).



                    Please look into this matter,Waititng for your response.



                    Regards

                    Joginder Brar

                    [protected]

                    Maruti True Value — RC not received

                    Hi, I have purchased Maruti swift from True Value Cars in Jan 2011 but still i have not received my RC .
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                      R
                      rakesh agarwal 1976
                      from Devadanappatti, Tamil Nadu
                      Mar 19, 2013
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      My name is Rakesh agarwal([protected]), i have purchase suzuki access 125 during april 2010 and till now i.e. 19.03.2013 i have just used vehicle for 10582 kms.
                      Since my purchase, i have faced milleage problem and engine sound problem, which i have complaint over feedback to suzuki and till now i face the same issues.
                      I have taken my vehicle for service may times and even attended service camp on there response to my complaints conducted under direct supervision of company executive at Roonwal Motors, tondiarpet. They accepted some problem with my vehicle, and took the same for supervision two and returned stating the same has been rectified.
                      Till now i have been believing them and continued according to there directions now i have suddenly started facing engine problem at 10580 kms which is not accepetable.
                      I am been contacting company, for some rightful solution, but now they say it is not under warranty. So my contest is that even during warranty period what they did to solve my problems.
                      I been a suffer towards fuel loss, service charges, life threats due to frequent stop of vehicle.
                      I feel very much dis satisfied by the vehicle performance as i had a very strong belief that suzuki is one the best brands we have, which was now proving me wrong.
                      Is there any rightful solution to my problem
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Suzuki Access 125 — service problem

                      dear sir
                      this is regarding the service provided by your dealer in hyderabad.
                      Actually i am not satified with the service provided here the problems i am facing with from the begining are still continuing the problems are listed below
                      1 My vechicle stops when ever i give accelerator in the middle of the traffic this problem is ther from the starting it is not cleared stilll even aftter 3 services.
                      2 the milage of my vechcle is very less it is around 25only this has not been rectified in my last service.
                      3 the service provided by your dealer is very bad they dont even wash the vehcle
                      find it really very tough with you dealers here.
                      i have also the same problem about the service if the company didintcall me i will go to the consumer court...([protected])this ismy no...
                      My vehicle stops when ever i give accelerator in the middle of the traffic this problem is there from the starting it is not cleared still even after servicing and also there is a lots of engine problem...this is a worst bike i never ever forgettable.
                      Suzuki Access New (Special Edition) MH-10-CL[protected] year model
                      Today date 1.10.2019 at 2.40 PM I have contacted Bhagirath Miraj service
                      centre for speedometer wire replacement. I contact person (he denied to
                      tell his name) and came to know that speedometer wire is out stock.
                      Again I request you to please check the wire whether it should be replaced
                      or not (i.e. 10 to 15 minutes work). Person told me that no mechanic is
                      idle and all are full busy. Sir, I want 10 to 15 minutes to check up the wire.
                      At last he denied. Is your system to satisfy customer (senior citizen) for misc. work. Please instruct Bhagirath show room & service centre at MIRAJ to render misc. work. It is rather very difficult to Sr. Citizen to visit again for misc.
                      service so that customer time will save; under copy to me through this email ID.

                      Vijay G. Shinde
                      M# [protected]
                      Sr. Citizen (69 years)
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                        A
                        accountsguru
                        from Delhi, Delhi
                        Mar 18, 2013
                        Resolved
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                        Resolved

                        Address: North Delhi, Delhi

                        Complain against MARUTI SUZUKI and their authorized dealer T. R. Sawhney Motors Pvt. Ltd., Saraswati Vihar, Near Deepali Chowk, Outer ring road, Delhi – 110034

                        As your customer for a decade I am complaining you the truth with the hope to resolve as soon as possible and all thinformationns below are best of my knowledge.
                        I sold my used EECO car Registration number DL8CU5044 to the authorized Dealer of Maruti Suzuki, T. R. Sawhney Motors Pvt. Ltd., A-16 & 17, Saraswati Vihar, Near Deepali Chowk, Outer ring road, Delhi – 110034 India but I can not received any of the document yet.
                        Actually I bought this car from the same dealer for Rs. 3,47,000/- and financed with Mahindra Finance for Rs. 2,00,000/- Two Lacs which monthly installment is Rs. 7,196/- on 17th January 2012.
                        After a year I wanted to exchange my car with new ERTIGA VDI of the same company and the same Dealer. The dealer has an another concern named TRUE VALUE , whose valuer ready to take back my old EECO car for the amount of Rs. 2,95,000/- with the commitment of condition that the financed amount of Mahindra Finance will be deposited by the Valuer or The Buyer and remain balance will be transferred to my new ERTIGA car.
                        The dealer also said me to deposit the cash amount of Rs. 5,000/- as security for the N.O.C. which I shall get from Mahindra Finance after clearance of the borrowed outstanding amount, and I deposited there the same.
                        I bought the new Ertiga car Registration No. DL8CU 8013 on 26th February 2013 after selling my old EECO car to the same dealer and he transferred only Rs. 1,56,500/- to my new buying car and promised to deposit the remain balance to Mahindra Finance directly within two days.
                        When I got a reminder recovery call on 15th March 2013 at 3 pm from Mahindra Finance that my monthly installment is going BOUNCED, ECS RETURNED from my bank, I get shocked and immediately intimated to the dealer on the same day. Then the executive said that “I am not confirmed about the issue , you should contact to General Manager”.
                        After contacting the General Manager on 16th March 2013 , he said “Don’t worry about the clearance of Mahindra Finance, which we can not paid yet due to my boss was out of India for the last 15 days, We are paying the balance amount tomorrow”.
                        Now all of the concerns are unable to communicating me anything properly due to various causes. All the personnels were busy in their work as dedicated for MARUTI not for the customers. My credit has been lost due to bouncing of ECS and my CIBIL ruined by these concerns. I am thinking that your employees do not want to make relations with their loyal customers or Its may be the new policy of your Company/ Dealer.
                        I am also feeling mentally harassment by the dealer and awaiting the response from you. Otherwise I bound to take legal action against such misrepresentation, misbehavior and breach of commitment.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          samvi
                          from Bareilly, Uttar Pradesh
                          Mar 18, 2013
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                          Address: Chandigarh, Chandigarh

                          Unfortunately I, Arun Kumar S/o Sh. Harish Chand, R/o H.No. 3336, Sector 27-D, Chandigarh purchase a ALTO K-10 bearing Temporary No. CH-38-T-0695 from BERKELEY Industrial Area, Chandigarh on dated[protected]. I complete all the formalities as directed by authorized dealer, the car was delivered me after taking full amount (Cash and Loan). But I am sorry to say that the bill of the car is not issued to me till today. After the completion of 3 months I unable to get Permanent registration No. from Transport Authority. if the Transport Authority penalty me for get later registration number then the Maruti Udyog/ Dealer is responsible. I am to request you that please direct the BERKELEY to issued me the Bill as soon as possible.

                          ARUN KUMAR
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                            V
                            VishalSisodia
                            from Mumbai, Maharashtra
                            Mar 17, 2013
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                            Address: South Delhi, Delhi

                            i got the similar e mail by the Aiko Hiroko from Maruti suzuki for the job interview call letter along with this e-mail and in this call letter he write that i m shortlisted of the Maruti Suzuki Co. for the post of Manager an i got salary if i selected and the salary would b 50000 to 4 lac per month i mean its really very huge amount nd m shocked and then i read before the interview i deposit 16800 thousand amount and then i will attempt this interview who is held on 24th march at Vasant kunj,,, then i understand its a fake e-mail who want the only money and nits not for job mail... i mean its really damn.. who is Aiko Hiroko... ??? bloody mailer...
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                              V
                              Vaibhav Vartak
                              Mar 17, 2013
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                              Address: Thane, Maharashtra

                              Dear Sir,

                              I had given my car model Swift VXI (MH 04 CT 4823) to Maruti authorized service center M/s. Sai Services Station ltd, Vasai (west), Dist . Thane – 401202, Maharashtra on 06.03.2012 for paid servicing.

                              After the servicing, as per the charges claimed by Maruti Svc center, I had paid them Rs. 21,052/- wide their receipt no. 108854 Dtd. 09.03.2013 ( Invoice no. S/R L-67496 & S/R M-67496 Dtd. 06.03.2103).

                              Further immediately I have handed over the vehicle to them on 09.03.2013 for denting & painting work without taking the delivery & trial run of the vehicle.
                              On 16.03.2013 I have received the delivery of my car after the payment of Rs. 7,920/- paid by me. (Receipt no. 109062 & 63 dtd. 16.03.2013 & Invoice no. D/P L-53437, D/P C-53437 & D/P M-53437)

                              On receipt of the vehicle when I took the trial run, there was some abnormal sound observed by me. I have immediately pointed out the same to Svc center Advisor. On that he has replied that this noise is from compressor pulley, belt & connecting shaft and they have mentioned that the compressor is noisy in their one of the above invoice no. S/R L-67496. And I have been told that if it needs to get rectify, there is will be another Rs. 4,500/- needs to be paid by me for replacing the pulley assembly.

                              I have really shocked & upset by this irresponsible behavior & casual approach of the svc center, as prior to handing over of my car to Sai Services, absolutely there was no such noise was coming from car. Moreover its further shocking that after getting serviced my car from Maruti authorized svc center, rather than problem getting resolved, it has developed new problem. In this whole episode Sai Services have flatly denied to take the responsibility of the same stating that being the car is more than 6 yrs old, even if it was with them for servicing, they are not responsible for their workmanship.

                              Are these are the standards of Maruti after Sales service???

                              Do Maruti address the grievances of their customer seriously???

                              Thanks & Regards,

                              Vaibhav Vartak
                              Cell No.:[protected]
                              Email : [protected]@rediffmail.com
                              vaibhav.[protected]@lge.com
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                                A
                                ashwanth123
                                from Jaipur, Rajasthan
                                Mar 15, 2013
                                Resolved
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                                Resolved

                                Address: Kozhikode, Kerala

                                Hi,
                                Greetings of the day.

                                This is regarding the issue I am facing with my new maruti swift(KL 18 J 4345). After the first service , I started noticing the difficulty in shifting gear to reverse which is a major defect for a product which is worth almost 7 lakhs. The same was brought into notice while undergoing second service. Nothing was done during that service.

                                Recently the issue started poping up very frequently which is very difficult and irritating while in city traffic.so I took the vehicle to maruti popular service centre at madappally, vadakara, calicut on 6th march. After keeping the vehicle for the whole day, the answer I got from the service manager Mr Aravind is that he didn't find the defect and nothing could be done without identifying it which is very unfortunate . Mr Aravind asked us to get back to him if I notice the same defect. He did not understand the fact that we would not have taken it to him, if we did not find the fault.

                                Today I spoke to Mr Aravind as I noticed the same defect poping up very frequently when I went for a long drive yest. But the answer I got is shocking. He said, maruti cannot do anything regarding the same and its a common in all swift cars.
                                I would like to know a couple of things.

                                whether this is your service post buying.

                                Whether this defect cannot be rectified on a 7 lakhs worth vehicle.

                                I would like to get a reply as soon as possible as I hav already wasted a lots of time on this issue

                                Thanks and regards

                                Ranish manakkal & ashwanth mohan

                                [protected]
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                i do have the same issue
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                                  J
                                  JMP
                                  from Pune, Maharashtra
                                  Mar 8, 2013
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                                  As per Supreme Court ruling in May 2012, car window tinting is illegal. However, Maruti Suzuki and its dealers continued to sell tinting products under the brand name of MGA and ripping customers.

                                  I bought a new vehicle in Sep 2012 and was charged 2500/- for tinting. I consider the activity of selling such product to be illegal. I have reached out to Maruti twice but they are not responding since they are very much aware that they have done an illegal sale.

                                  Can the Consumer Complaint Forum take any action and protect the consumers of India from such illegal sales. In fact, Maruti should refund the amount charged for all such products sold after the Supreme Court ruling.
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                                    S
                                    Shameer Sam
                                    from Coondapoor, Karnataka
                                    Mar 6, 2013
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                                    Address: Dakshina Kannada, Karnataka

                                    we have booked a new mystique red ritz..car has arrived to mandovi motors surathkal. but there is a lot of difference in that colour. when we compare it to the suzuki ritz website...we can watch its like marroon colour. we are not satisfied with that colour.this is the website we have seen.
                                    .http://www.marutisuzukiritz.com/
                                    +1 photos

                                    Maruthi Suzuki — facing vibration in car

                                    sir,
                                    i bought a new swift few months ago from indus motors,telicherry kannur dt.from the begining i am facing vibration while driving always and i made a complaint to maruthi suzuki and they once took my car and told they have done it right but still i am facing the same problem.the vibration is really irritating while travelling.my reg. no of the vehicle is KL58 C 8366.so i hope you will consider my complaint as fast as possible.

                                    mahasin nv
                                    [protected]
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                                      G
                                      G. Nitesh Jain
                                      from Pune, Maharashtra
                                      Mar 5, 2013
                                      Resolved
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                                      Resolved

                                      Address: Jodhpur, Rajasthan

                                      I have purchased Suzuki Access 125 on 09/03/2011. from the starting vehicle's rear wheel not ok,for this i complaint to dealer that it is manufacturing defect but than said to me that in service it will be repaired. after that in every service i complaint for this problem but no action has been taken. now service center is not servicing the vehicle in warranty.vehicle in service center from last 12 days
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Suzuki Access 125 — warranty

                                      I have purchased suzuki access 125 from Dwarka Suzuki Mahiver Enclave on Months Feb 2012 .
                                      But last months is not starting Properly .Company is not listening.Plz do not buy such vehicle.
                                      Waste of money. I am very Disappointed with suzuki Company Pls Help me
                                      i had purchased access 125 in the month of june 13 from nangia automotive at Nagpur. I am facing the lock problem which has held the scooter from 3 days as the keys are not operating.

                                      I want to know the quality issues with the scooter.
                                      I have purchased suzuki access 125 2012 But last months is not starting Properly .Company is not listening.Plz do not buy such vehicle.
                                      Waste of money. I am very Disappointed with suzuki Company Pls Help me
                                      Starting motor
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                                        D
                                        disputed1989
                                        from Chennai, Tamil Nadu
                                        Feb 24, 2013
                                        Resolved
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                                        Resolved

                                        Fake Appointment Letter

                                        sir with respect to the call letter which i have recieved dated 23.02.2013 from
                                        Mr. Aiko Hiroko TEL: [protected] Email: [[protected]@marutisuzukihrd.com] HRD -direct recruitment office
                                        MARUTI SUZUKI INDIA LTD (MSIL)
                                        the following mail was send to me and the person mentioned has asked me to deposit 16,850 as a security deposit through HDFC bank,through the internet i have found out the details that the following person has...
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