Maruti Suzuki India Complaints & Reviews

Maruti Suzuki — Defects in vehicle

Sir,
I have purchased SX-4 Maruti, Chasis No. 135936 and Engine No. 1359862 and temp. reg. No. PB 29A temp[protected] on 27th of May 2008.
I had serviced the vehicle as per normal norms of 30 days or 1000km from Rohan Motors Noida. I had explained to them while servicing please pay particular attention to:-
Gear functioning and clutch operation since are very stiff and hard
The indicator system etc.

The vehicle was thus with me being used for approx 10 km a day.
But on 8th of July we had to go for some function approx 4o km each way.
This was having trafic movement at very slow snarl speed and thus there was excessive usage of CLUTCH minimum for two minutes to three minutes at a stretch. This was on our way back at approximately 1 am at night.

While we were half way through our vehicle started giving problem on acceleration and there was difficulty in movement of gears. We reported the matter on telephone to Maruti Toll free number. Your people came after 1 hour without giving any solution to the problem since they told that "Clutch is not functioing" so vehicle requires towing and left us on the road. Ultimately the vehilce was towed by private agency to whom we paid Rs. 1500/- and it was handed over to M/s Rohan Motors, Noida on 9th July at 9 am.

To our surprise it was told that CLUTCH is not functioing and along with it frywheel etc. also requires changing.

The cost will be approximately Rs. 15, 000/-.

We told him this should be the vehilce is brand new only 1 month old it should be covered under WARRANTY or You should cover it through insurance as the vehicle is having comrehensive insurance.

To our surprise it was told that nothing can be done since these things are not covered under warranty or Insurance.

Thus, you have to pay.

I am expecting my vehicle only on 14th/15th July 2008.

THIS IS VERY UNJUST AND YOU MUST LOOK INTO THIS.

With regards
Col. A.C. Sachdev

Since one week, i am suffering lot of extra noise in cabin. whenever I gave race some eco sound is comes along with the engine race sound. I am so errated of these kind of noise in my cabin.
I am listening radio previously on volume 9, and now I am listening it on volume 11. If I ready to listen on volume 11 then my headache is started. Or if I stop the music then I again Car Cabin Noise is disturbing.

Yesterday I visited to DD-MOTORS but service advisor said that only maruti engineer will reactify that problem!, now you tell me still I am sitting in noisy cabin, how can I drive the Vehicle. My vehicle is swift zxi, and I hope it's top model.

So solve my problem as soon as possbile

regards

Rishi Kumar ([protected])
Manager HSE
SIEMENS
DIAL T3 Project

Maruti Suziki Omini — No replacement against defective piece

The Vehicle purchased 18th July 2009 since that 3rd day at the time of buying this vechicle given the problem. we are so many times writtern to company & dealer, this vechicle is not safe to drive & due to No proper result could get on road, hence it is learnt there is major problem
In the machine. Dealer failed to got repairs last 8 to 10 times; hence we faced lot of difficulties. i am also given the mail to contactmaruti.co.in.in but not reply from company.(Maruti Omini of passing No MH-20 BC 8213 )

Now new vehicle last 3 months lying in pagariya auto aurangabad & Nashik in under observation. but still no response from dealer & company for replacement. in last visit of shri vikrant sing sir (Maruti Area Sales Manager) he promised to us if it is same problem create then vikrant arranging for replacement but not till date satisfactory to customer & not response to customer from dealer & company



I hope best help from to customer & help for replacement for new omini.

Mobile No [protected]
Model VRLXS2
Chassis No 1114949
Engine No 4119686
Key No IL8522
Battery Batch Code Excide 11777

I purchased a zen estilo car on 31-08-11. from the second service i told them there is noise coming on slow speed breaking they have done total 8 time experiment on my car still they want to do experiment why should i allow them as its not a second hand car its not a maruti company's R&D vehical. i have entire communication on mail for the proof. Please help as they are daily harassing to me by phone.

I also face the same problem of notice in car.I purchased car on 30 august .
Sales person told me that it is minor problem and he is practicing from last two days.

Dear sir
I'm deepti arora from sector sector 23 rohini Delhi. I have an swift vdi registration no is DL2CAP7597, chassis no is MA3FHEB1S00353685 and engine no is D13A2029987 I went your showroom Rana motors in wazirpur industrial area for my car service of 20, 000km . I want to know that how much you will make of 20, 000 . your dealer made a bill of rs 14, 000 and that is enough to my knowlege . if your dealer will do like this no one will purchase maruti suzuki so kindly concern my problem and reply me as soon as possible i have also attached the supporting document regarding transparency of matter.

Thanking you with best regards,


your's
Deepti Arora
Pkt-11b Flat no2
Sector 23 Rohini Delhi
contact no; [protected]

Maruti Suzuki — low ac performance

i have purchased maruti on march 2008 but am unable to feel the ac as it is no effective. i have contacted the dealer they play like "IT IS OK"...
DO RECTIFY THE RROR OR ELSE LOSE THE MARKET

From,
Rajeev k s
Korothu puthenveedu ( sreekripa)
Manimala – kottayam
Mob [protected]

Sir,
I am an owner of Maruti wagon R. It had an accident near ponkunnam on october 3, 2012.I have insurance. Following that, i took it to the Cheppumpara Maruti service station. It was my driver who took my car back after service, as i was not at home. Later on it was noticed that the number plate, dust guards, one side beading were missing from it which was there before accident. I made this into the notice of Mr. Shibu - the work manager of Cheppumpara Maruti station, Mr. Thomas and Mr. Alex the other co workers. Later i took my car back to the station on his word that it will be fixed .But he insulted me on reaching there and said I’ll have to pay additional for that. I am a maruti user for the last 15 years and this is the first time that I am receiving such a humiliation from Maruti.
I kindly request to the related authorities to take necessary actions to solve this and also teach those workers of yours about the trust we, people are having on Maruti, so that they wont repeat their misbehaving anymore in future.
Yours faithfully
Rajeev k s

Fort Point — part not working

We purchase Hondas Pleasure in 23 March 2012.

After its first servicing Speedometer is not workig properly.

We went to service center but they didn't solve the problem.
Almost 1 months continuestly we went to service center but result is not possible. Part is not availablem

We are not satisfied with your service

I request you to consern person to look after in our issue and resolve it at earliest.

If you need any details to resolve the problem kindly give me call on [protected]/24363895 email [protected]@gmail.com

Regards
Vilas Abhyankar

Agreed...they left a bad impression on me too...but i didnt give up...i gave a call to maruti suzuki toll free num and lodge a complaint...i suggest you to do the same..on that matter..i gave them a good...for more info pls contact me on ...
alankar.[protected]@gmail.com

Motorcycle — manufacture defect

my name is ankit bhatia i purchased bajaj avenger motorcycle on 4 january 2009,after 1st service there has been persistent problems like brakes failure ,heavy running&pickup related complaints regularly.Inspite of regular visit to baggalink okhla & karolbagh(bajaj probiking service station) the problems could not be rectified by them.Numerous correspondence releating to the same with bajaj company also did not yeild any solutions.(of which duplicate records are available with me).The company is not forthcoming with any solution to all my greivances becouse of which i am facing problems in my day to day work.
BIKE DETAILS
MODEL - AVENGER 200CC
REG.DATE[protected]
ENGINE NO. JMGBRH11232C
CHASIS NO. MD2DGJMZZRCH11588
REG.NO. DL6S AC 3235
MOB NO. [protected],[protected]
CORRESPONDANCE OFFICE ADRESS - A-1182,NEW FRUIT MARKET AZADPUR DELHI-110032

motor bike — sold old vehicle

yamaha people cheated me by selling 2007 manifactured vehical at 2009 july,
the invoice No.VZ-VH-303 chasis no:07K5YYH008380.Now the vihicle beat was changed also consumming huse maintance also started rust. please do currect action to replace my vehicle.

Suzuki Motorcycle — Not giving delivery after booking date

Dear sir
i have booked Suzuki Access 125 on 14 july 2010 to Buthwar Motors Rohtak, But now the dealer is post ponding delivery date after 60 days. I want to register complaint aganst dealer, because he is not giving delivery after booking. On booking slip it is mentioned that delivery will be made with in 30 days. Now i am planing that i cancel the booking and purchase another vehicle like Honda Activa or Plasear. Let Suzuki do some other business like sale of pee nuts because unable to supply according to customer requirement

Dear Sir,
I am P.Pushpanathan from Erode.On 24.1.11 I have booked for Access 125 in Peak Automobiles India(P) Ltd, Erode by paying rs.1, 000 as registration amount. So far I have not received my vehicle. Whenever I asked them I received negative reply.
Recently I came to know they are delivering the vehicle to the customer who are paying rs.2, 000 as extra premium amount. In short if I pay extra rs.2, 000 I will receive the vehicle on the spot.The person who booked later received his vehicle by paying extra rs.2, 000. I have decided to lieu in consumer court.
I feel bad on their business attitude. It will reduce our product fame. We will think that Suzuki Company is receiving extra rs.2, 000 from the customer.
I request you to take necessary steps to stop this illegal business procedure which affects our product name.

Thank you,
Pushpanathan.

Chowgule Industries — Maruti Car service center

I had given Chowgule Industries service center to service my car and these guys damaged my car AC after servicing. And they blame this and that needs to be replaced. Please watch out before giving for servicing to Chowgule Industries, Katraj, Pune

Suzuki Access — GIFT NOT RECEIVED

DEAR SIR- MENE SUZUKI ACCESS LI THI TAB BATAYA GAYA KI AAPKO GIFT MILEGA KYOKO US SAMAY KOI COMPTISION CHAL RAHA HAI TOISME AAPKO GIFT MILNA HAI LEKIN AAJ MUJHE 8 MONTH GIFT NAHI MIL HAI ,REQ.CHECH THE MY REQ, -NEERAJ JAIN 284 SARAFA WARD DARHAI ROAD JABALPUR VEHIUCAL REG NO-MP20SD0466

Suzuki Access — service complaint & delay work

Sir,

my name saifudeen i bring one access125 2010 februvary in ernkulam manikandan motores , my home town alpy . so i servicing my motor cycle alpy donez motores , ther are no efficent mecanics , two week before my battery complaint becuse the mechanics not cheking battery properly .then i bring new battery.
One week bebore i admitted my scooter at donez motores alpy becouse the lock complaint still not redy my scooter .i am working as a medical rep so scoter argent so plz help me

RC not issued even after 3 months of purchasing of suzuki access

i had purchase suzuki access on 26 march. but my rc is not issued by dealer till now. whenever i call they have new excuses. please help me

Maruti Suzuki — about maruti swift vdi

r/sir
i have purchased maruti swift vdi from shakti motors sirsa (haryana) in july 2007 and got the car serviced from authorised dealer m/s pankaj motors, moga (punjab) at regular as per instructions. but i am facing following problems with the vehicle:-
1. that the brake disks of the car is making noise and i have got them changed from the pankaj motors at moga.but the sound still not gone.now they are asking me to get change the drums too.
2. that the horn of the car stops working at regular intervals
3. that the tyre of the car runs only 32000ms
some other problems also occured in the car . sir i want that my above vehicle must be inspected by some good mechanic and i got my vehicle ok. thnks

I Harsimran Makkar purchased a new swift vdi from lovely autos(jalandhar) on 4th May, 2008 on the name of Annu Makkar.Since then, the A.C of the car is not functioning.Within two months thrice it has been been sent to the authorised dealer lovely autos and got my car serviced too.But there has been no results.Sir i am not at all happy with the service.I hope something will be done soon.
Thank you

you should try contacting maruti on their CRM number 18001800 180 or email them at [protected]@maruti.co.in and they should get in touch with you at the earliest. It’s worked for me in the past

MarutiSuzuki — SPARE PARTS NOT AVAILABLE

Dear Sir,
I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog (Dealer of Maruti Udyog Ltd.), AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?
Hope, considering the gravity, your action would be prompt at your earliest convenience.

Thanking you.
Yours Sincerely,
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-[protected]. EMAIL: [protected]@rediffmail.com
Dear Sir,

I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?

Hope, considering the gravity, your action would be prompt at your earliest convenience.

Thanking you.
Yours Sincerely,
Dated, Agartala, The 6th Nov. 2008.
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-[protected]. EMAIL: [protected]@rediffmail.com
Dear Sir,

I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?

Hope, considering the gravity, your action would be prompt at your earliest convenience.

Thanking you.
Yours Sincerely,
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-[protected]. EMAIL: [protected]@rediffmail.com
Dated, Agartala, The 12th Nov. 2008.

Maruti — bad service & parts problem

I have maruti alto car. in my car catalic convertor is destroyed. i took 5 times my car to maruti showroom in city. but they repair silencer everytime & change a part of silencer in warranty period instead of catalic convertor. now my car warranty period is over & problem of my is still. i am very puzled.

maruti and its dealer are really fraud i am also sufferer with JAGMOHAN MOTORS BHIWANI frauds with me and using DUPLICATE ENGINE OIL FOR SERVICES be aware from this thief of BHIWANI

mr. deswal is right every body who have maruti brand is the same i think maruti compani and dealer are both cheating type nature with consumer because maruti does not take any action against this cheater JAGMOHAN MOTERS LTD.BHIWANI

yes i am agree they are using duplicate engine oil from open duplicate berrells

Esteem 2004 — Bad service

Sir, We baught the 2004 model second hand car from Sai service (Verna) from Mr. Prashant for 2.4 lacs. till date we are promised the car registration. We have done the insurance without it anyway. what if we want to sell it again?.
We spent a lot of money on every repeated service, since my wife have no idea of car and I am abroad.
Now, regarding maintenance is a disaster in Goa. Every staff in-charge feels that the other person on duty is suppose to write the sheet. Mr Nausad says it is Pateel, Pateel will say it is Maruti Pateel, M Pateel will say it Yaswant, jaswant says he is on leave and so on. instead of collecting the car and chasing which is not far away than 2 kms.
this lazy attitude should be stoped. But I feel this lazy attitude is from top to bottom. at least this is my feeling since I baught the car.
This is the slow poison for Maruti and also the Goans are learning the migrant's habbits.
it will kill maruti as there are new foreign players in the market.

main problem is they not proper fuel filter and that cause my car is suddenly stop(car engine stop) on drive car and we also out from some time very dangerous condition like accident because car suddenly stop while driving.

the fuel filter thy have provide that not properly fit on engine that way air was enter in fuel filter and engine shut down at once of second.

they have no proper spar that way we have to facing this problem and Maruti have not given us answer properly for that situation.

in this condition maruti authorized work shop can not take this care for repair because they have no spare parts.

please check image that parts that maruti haven't.

Maruti Suzuki — Altok10 vxi right side door defective

Purchased & Delevery Alto k10 vxi modal dt: 12 march 2015 having defect in right side door . PURCHASED FROM KIRN MOTOR PVT VADODARA GUJARAT NO BODY TAKE RESPONSIBILITY .

Maruti Suzuki — Commitment

Sir
I have purchased a Wagon-R Vxi from a local dealer on november 5 .2010, at that time they have made a no of commitments egarding there services , i hv given a temporary no for the vehicle and they said permanenet no is given to me after 1o-15 days , for that i have given charges to them, but still i am waiting for it, that was the first issue, second one is that i have meet with an accident om march 11 or 2011, for that i sent my vrhicle to service center. they commited to deliever the vehicle after 10 days, after 10 days they again said to pick your vehicle after 10 days , after 10 days there is same commitment for me, WHAT A COMMITMENT. that is called SALE AFTER SERVICE, is it na , Now they have given me a demo car , DEMO CAR BUDDY , where there is written a DEMO CAR, Could u believe it ,I think company paid me to drive the demo vehicle as i used to drive the car thro out the city, so there is a publicity for yours company. How u can believe, i Give u a another example after giving me a demo car and the time interval between 11/3/11 to till date i have never ever received a single call from them about my vehicle, I know that it is nthing to write at here , so do something man for my vehicle,i[censored] have another querry mail me at navneet.[protected]@yahoo.co.in, and i will tell you the name of dealer, as i know i still not given you the name of yours dealer in order to just enquire that what will you do for it.

Maruti — regarding insurance

Respected Sir
this is anurag tiwari from kanpur want to inform you that a accident was happened on 28 of january when i went to my car jareebchouki for my claim, he accept my claim and send my car to panki for repairing, but after two days a insurence surveyar Mr. Shushil Gosai called me and asking me about the accident ,i told him very clearly about my accident but he talk to me in a very wrong way and abouse me,
it is my reminder to you kindly take a very stronge action on him otherwise i will go to consumer foroum for my insult.
sir it is my request please give the instructions to panki my car plant for repairing my carurgently as earlier

your truly
Anurag TIwari
Assistant Professor
Kanpur

Maruti — Complaint regarding insurance transfer

Dear Sir



I would like to inform you that I have visited your maruti showroom in KARNAL name “KARNAL MOTORS” FOR transfer my insurance. The person name is MR.MANISH ,They asked me for inspection charges RS/ 150 and they said that this is commission for our surveyor, without this our surveyor will not done the inspection, and it will take 1 hour ,when I said that I can’t wait for one hour then they said that if you will come again on any other day then again you have to pay 300/-(150 for today and 150 for any other day).



I can’t expect this kind of service and all from a reputed company(MARUTI).



Please look into this matter,Waititng for your response.



Regards

Joginder Brar

[protected]

Maruti True Value — RC not received

Hi, I have purchased Maruti swift from True Value Cars in Jan 2011 but still i have not received my RC .

Suzuki Access 125 — service problem

dear sir
this is regarding the service provided by your dealer in hyderabad.
Actually i am not satified with the service provided here the problems i am facing with from the begining are still continuing the problems are listed below
1 My vechicle stops when ever i give accelerator in the middle of the traffic this problem is ther from the starting it is not cleared stilll even aftter 3 services.
2 the milage of my vechcle is very less it is around 25only this has not been rectified in my last service.
3 the service provided by your dealer is very bad they dont even wash the vehcle
find it really very tough with you dealers here.

i have also the same problem about the service if the company didintcall me i will go to the consumer court...([protected])this ismy no...

My vehicle stops when ever i give accelerator in the middle of the traffic this problem is there from the starting it is not cleared still even after servicing and also there is a lots of engine problem...this is a worst bike i never ever forgettable.

Suzuki Access New (Special Edition) MH-10-CL[protected] year model
Today date 1.10.2019 at 2.40 PM I have contacted Bhagirath Miraj service
centre for speedometer wire replacement. I contact person (he denied to
tell his name) and came to know that speedometer wire is out stock.
Again I request you to please check the wire whether it should be replaced
or not (i.e. 10 to 15 minutes work). Person told me that no mechanic is
idle and all are full busy. Sir, I want 10 to 15 minutes to check up the wire.
At last he denied. Is your system to satisfy customer (senior citizen) for misc. work. Please instruct Bhagirath show room & service centre at MIRAJ to render misc. work. It is rather very difficult to Sr. Citizen to visit again for misc.
service so that customer time will save; under copy to me through this email ID.

Vijay G. Shinde
M# [protected]
Sr. Citizen (69 years)