Max Life Insurance Complaints & Reviews

Dear sir/mam

I Mahendra kumar Arya policy holder of max new york life insurance co. ltd.
my policy no is[protected]. life maker platinum-risk element, issued on dt-15-MAY-2009
at yet i don't have received policy pack and no information received last three years. so i want to cancel my policy from that insurance company. kindly send my deposit money with interest. what is the process for that.

thanks & regards

Mahendra kumar Arya
email id: [protected]@yahoo.com

I was receiving your policy[protected] in 1st time on dated 25.7.11, after 3 years, as per 15 days refund policy, Iwas written application summit in your office.kindly refund my money with 3 years interest.

Further to the above complaint-smart steps plus unit linked policy no[protected] today i got a mail from max new york life insurance which is as follows



Dear Mr. Mohapatra

This is with reference to your feedback posted on the website regarding the policy number[protected].

At the onset please accept our sincere apologies for the inconvenience caused to you.

We are concerned to note that your earlier interaction with us did not elicit a satisfactory response.On behalf of Max New York Life, we would like to sincerely apologize for the negative experience that you had at our various touch-points. We understand that these incidents must have been very unpleasant for you. This is not representative of the way we service our customers.

We would like to inform that we are unable to trace the Direct Debit Mandate. Request you to kindly provide a fresh request form along with a cancelled cheque.

Further, we would like to inform that your policy is inactive. We request you to kindly provide the due premium of Rs. 24, 000/- along with the health declaration form to enable us to revive the policy.

Further, we would like to confirm that we have initiated actions on feedback given by you and the concerns raised by you and have intimated the concerned unit for appropriate actions to learn and improve our internal system and customer's experience at each touch-point in our long relationship.

We value your patronage and assure you that your decision to take Life Insurance Policies with us is a prudent one and would reiterate the invaluable contribution that a comprehensive life insurance cover provides in protecting us in current times and request you to treat your experience in isolation and not as a reflection of our commitment to delivering superior customer service.

In case of any clarifications call us at "Customer Helpline:[protected]Toll free) or e-mail at service.[protected]@maxnewyorklife.com.

It is our endeavor to keep improving our services to continuously meet your expectations. Hope, the above response to your complaint is complete and is to your satisfaction. In case you are not satisfied with the response, please write to us at nodal.[protected]@maxnewyorklife.com with in 8 weeks.

Thanks&Regards,
Avanika Mehrotra
Customer Advocacy Group
Max NewYork Life Insurance Co. Ltd...
The reviews expressed in this email message are the personal opinions of the author and do not necessarily represent those of the company.

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NOW my concerns are
It is disheartening to see the first line of your mail. They have not even checked the policy NO while replying to my complaint. This shows the lable of concern they have for the customers problem. Now i can imagine what I should expect from the company executives. Really frustrated on the unrealistic concern shown by the company.
NOT WITHSTANDING that
In their mail they have mentioned the same thing that their executive at their branch office at bhubaneswar told me. And I have mentioned the same in my compliant. if you read it it is clearly mentioned in that. I think they have not gone through my compliant properly. what more have they done.
my issues are
1. who is going to make up for the loss of one and half year
2. where are my lost documents. what is the assurance that they are not being misused/ will not be misused in future. After all the cancelled chaque contained all my account details. Is the company going to take the resposibility for that
3. what is the assurity that the thing are not going to happen again

please look into the matter


Regards

sushant kumar mohapatra

I am 100% agree Mr. mohapatra, even I am facing the same problem with Max new york.

sudhir gupta

Visit us at www.maxnewyarklife.com
E-mail:- [protected]@maxnewyarklife.com DATE: 02 FEB, 2011.

To,
Customer Help Desk.
Max New Yark Life Insurance Co. Ltd.
Subject:- Worng Policy done no[protected].

Sir /Madam,
I am very sorry to inform you that I have been cheated by one of your agent named Jagveer.
Code No- 292478, Mobile No, [protected], of Shree Ganesh Corporate se gurgoan.
I am Madan Mohan Nayyar is a senior citizen, 68 years old. I wanted to invest something
In favour of my grandson Kavye Nayyar, one year old. The Agent discussed the Policy with
me. And assured a good plan upto. my age 75 years old . I gave cheque of twenty thousand
as a Premium .
After that I went out of station for some period .When I come back, I received the policy on
Nov, 10, 2010.I was realy shocked to know that instead of my age.it was up to the age of my
grand son’s age upto 75 years old.I talked to Jagveer on phone and he assured me again and
again that he would come personally and discuss about the polisy.but he did not turn up.
I took the help of your help-line and rushed of your nearsest office.crown interior, near sarai
khawaja chowk Faridabad 121002. I discussed my case with the Manegar .
He saw my policy details on computer and assured that your policy is with the look free period.
It was Nov.20, 2010.According to the office look free-period for my policy was upto
Nov.24, 2010.
The arthorities told that your case will be setteled with in days and you will get your money
back with in 15 days .i gave three reminders in the crown interior office.
On Jan .29.2011, came to know from the crown interior office that my policy is not cancelled as the gurgaon office had some other view about the look free period .
Sir, I had an impression that Max New Yark is a very good company. Already we had many policy in it,
But I am being disheartened in this policy. I am a heart patient.my case is very genuine as your office computer showed.
I am sure that you will do the right decision as early as possible to keep in my age and the condition.plz reply me & refand my amount.





Thanking you,
Madan Mohan Nayyar.
C-144, Ashoka Enclave ii
Sec-37, Faridabad( Haryana)
PH NO: [protected],
[protected]

MNYL Sucks...!!! The company is denying claim settlement to 63 years old widow who recently lost her young widower son leaving behind a 6 years child to be taken care of by the grandmother.

We must alert all the Clients of the company to ensure that they take extra care to ensure their family gets the money in case they are not there...!!!

Amsure Insurance — Could not contact my Agent

I have taken the ULIP policy (Proposal No.[protected] of Rs 40000 from Amsure Insurance Agency Ltd. on feb 2008. I have received my payment receipt within 10 days.But when i pay 40000, they assured me of giving me gifts containing Reebok luggage kit. Until now i havent received any. when i called to my agent in bangalore, he used to tell me that he only will call me when he gets them. But there wasn't any reply from him. Recently when i tried to call him, i get a message that the phone has been disconnected. Kindly help me

Amsure Insurance — Reg-Details of My insurance status

Dear sir/Madam,
I am one of your Amsure customer as my Proposal No,[protected].Now i need to know my Gain/profit details.I wish to know atleast my status.Kindly provide me necciate webpage/clear details.
I need to know as much as earlier.
Thanks/regs
M.MMR

MAX NEW YORK LIFE INSURANCE — Repayment of Double premium made

Dear Sir/Madam,

I have made online payment of premium to my Policy no.[protected] before july 09, but again thru my HDFC Credit card, they have made payment of Rs. 4010.89 on 18.08.09. Hence it is requested to return back extra premium paid to me immediately.


For the above mail, I have not received any response for the Insurance company. I request you to public this mail to the viewers and register as complaint.


With regards
Chandrashekar R.N.
[protected]

POLICIES — Online Payment Status

On 03/10/2009, an amount of Rs12578/- transferred from my Account to four Policies vide SBI Ref No :MSBI[protected]IG11578855 TRANSFER TO [protected].
Amount has been transferred but an e_mail as an acknowledgement has not been confirmed.Pls confirm status through my e_mail in order to keep them as records.
Tran No Date Amount Receipt Number
[protected]/10/2009 12,578.00 PR[protected]


The confirmation through e_mail was always extended but in above case its still waiting.
Pls confirm per return mail.

Max New York — PAYMENT

PAYMENT MADE ON 28/06/2010. IS STILL SHOWING DUE. THERE EXECUTIVE ARE NOT AT ALL RESPONDING. KINDLY HELP.

Please send My last current payment Receipt . my policy no;[protected]
thanks
D.mariappan ([protected]@yahoo.com)

policy No.[protected], what i will get if i surrender my policy to day.

please generate my current policy premium receipt tomy email add. policy no.[protected] base policy AMSURE BONUS BUILDER.my email add. debabrata.[protected]@yahoo.in

maxnewyorklife — status of my account

Dear sir,
Please let me know my policy status . My policy no. is[protected].


Thanking you
Yours sincerely
Pallabi Kumari
email [protected]@gmail.com

please send my current premium status.my policy no[protected]
[protected]@yahoo.com

Please send my current premium status my policy no[protected]
my e-mail : [protected]@rediffmail.com

I am Shyam pratap Singh chauhan and my policy no.[protected], i have given the EMI 4500 for decamber month still date not confirmed that the emi deposite in my policy account so please cinfirm my policy status. our agent mr. pandey at gurgoan his mobile no is [protected], [protected], he is not pick my phone last two month.

Hi,
My self Prakash, (from Muscat)
please send my current premium status.my policy no[protected]
[protected]@gmail.com or give a call +[protected]

Please send my latest policy premium receipts at my e-mail id [protected]@yahoo.co.in. I require for my income tax returns.

My policy numbers are:[protected]
[protected]


Joydeep Chakraborty

Hi,
My self Chidananda Murthy,
please send my current premium status.my policy no[protected]
[protected]@gmail.com or give a call [protected]

MNYL Sucks...!!! The company is denying claim settlement to 63 years old widow who recently lost her young widower son leaving behind a 6 years child to be taken care of by the grandmother.

We must alert all the Clients of the company to ensure that they take extra care to ensure their family gets the money in case they are not there...!!!

These MNC companies are taking advantage of our ignorance and humility. Lets all raise our voice in unity and fight against this indifference.

Hi,
My self malaya raj Swain
police no[protected]
I want to know about my curent premium status .
My mail id [protected]@yahoo.com .
or call me-[protected]

My name is Genny Mariadas..
Policy no[protected]
I want to know the current status of my policy.
When can i withdraw, .and how should i continue with the policy.
The agent had said, even if i cant pay, i could withdraw the amount after three years.
Please sent some executive to explain me the same ASAP.
My contact number is [protected]
Or mail me on [protected]@yahoo.co.in
Waiteing for your positive responce
Thank You.

pls send current pay ment with including interest details upto till date. my policy no;[protected]
thanks
Nareander

This is regarding my lic policy No.[protected] of Max new york life insurance . Ever since i got this policy done, I had been continuosly been unsatisfied regarding the service. further last year I got a refund cheque worth Rs. 10000 from the co. back as a refund, which is still not realised due to the wrong name. I requested for name change as well as for the adjustment of the amount against the premium demand. But it is still not done even after 8 months. Further my policy is on the verge of cancellation. Agent servive is very poor.

Please send My last three month payment Receipts . my policy no;[protected]

my mail I D is [protected]@gmail.com

Regards
Iqbal Ayub Mohammed

Max Newyork Life Insurance Policy — Bad Agent Service

I made a policy "Smart investment Plant" in th year 2008 for which i made 3 premiums consecutively.But After 3 years the policy got down and loss of16%.Now I wanted to withdraw the money due to bad performance & growth.But the Agent is not communication with me.I am in a trouble.The Agent is bad the policy seems fraudful.

please send my policy payment status and up to date growth amount i.e(totalpayment+interest)my policy no. is[protected], on my ID (jas.[protected]@gmail.com)

Dear Sir/ Madam,

we are inform you i am ussing cheque in Rs. 7000/=1st dec.2010 but not received any policy paper till date .My policy no.[protected]Ramesh Singh Negi)
Kindly send thru. mail :- Singh.[protected]@yahoo.com, ramesh.[protected]@gmail.com
contect no. [protected]

policy payment status
pls send current pay ment with including interest details upto till date. my policy no;[protected]
thanks
Bantikumar Lanjewar

pls send me online payment receipt on dated 20/02/2012, Tr.Id.153074. Policy No.[protected] my E_mail id bantikuma
r.la
njew
[email protected]
thanks
Bantikumar Lanjewar

maxnewyorklife — online policy details

I want to see my policy details online. Two policy no.1.[protected] & 2.[protected]. I want to see online policy details so tell me how to register?

please send my policy statement to submit my 80c form otherwise tax will be deducted from my salary. my policy number[protected] and send it to my mail id ravi.[protected]@gmail.com

please send as early as possible thank you

please send the payment details and present status of my policy no[protected] .What to do to revive the policy.

please send my statement my policy no.[protected] & my mail id is jaydeep.[protected]@stfc.co.in & jaydeep.[protected]@gmail.com.

pls send my last transaction of policy & payment recipt . My Policy No. is[protected]

on my mail id --- muskangulati.[protected]@gmail.com

regs
mahesh gulati
mob. no. is [protected]

my name is rajangam.
my policy number is[protected]
i want know the premium policy status upto till date.
my intial amount is rs.50, 000...what is their status of their my initial amount

please explain the details clearly.my contact number [protected].

my email id "[protected]@gmail.com...

i will wait for your poisitive response

My policy no[protected] name:razamuzamil khan
Please update the status of my premium

[protected]

Res. Sir,

My policy No:[protected]

My Tran ID MICI[protected] My Model premium Rs.15000/- Yarly

I have not receipt from yours company till date

Hi,
My self Tutumani Mazumdar
Please send my policy premium status.My policy no[protected]
Email [protected]@gmail.com

It's quite irritating not to get premium receipt from your end . Please send my last premium receipt at the earliest . my policy number[protected] .[ my contact no - [protected] & email - pallabi.[protected]@gmail.com]

hi i m radheshyam jangid, i have paid my primium in february but not get receipt, my policy no. is[protected], pls send fast my mail id no. is [protected]@yahoo.co.in.

regards

radheshyam jangid

I have not received your Renewal Premium Intimation due on[protected] against my Policy No.[protected]. Arrange to despatch the intimation immediately and also e-mail the amount to be paid as premium in June, 2012 at my e-mail ID [protected]@yahoo.com. Dolanchapa Mukherjee, Guwahati-7.

Please send me by mail the Policy Payment Status for the F / year 2011-12 on the following policies :
[protected]
[protected]
[protected]
[protected]

Regards,
S Gupta

Please send My last current payment Receipt . my policy no;[protected]
thanks
s.michael raj ([protected]@yahoo.com)

I want to know the status of my policy.
my name is: Madhu Devi
policy number:[protected]
please send the information on mob. no.:[protected]

dear sir


please send my policy statement my policy no. is[protected]

thanks

manju ahuja

sir

my policy no.[protected], my e.mail id m.[protected]@sbi.co.in
i want to know the current status of my policy, when i can withdraw, and
how much i will get .

thanks

please send the policy status of[protected]rajkumari, ,[protected] mahesh kumar, ,[protected] uma devi
on my email id -- [protected]@yahoo.com


[protected]@gmail.com


or by sms [protected]

[protected]

My name is Amnish Singh Jamwal
Policy no[protected]
I want to know the current status of my policy.
When can i withdraw.
The agent had said, even if i cant pay, i could withdraw the amount after three years.
Please sent some information on my contact number is [protected]
Or mail me on amnish.[protected]@gmail.com
Waiting for your early action.

Regards
Amnish

Plz send my last three years payment receipt .
My policy no is[protected]
my id is paayal.[protected]@rediffmail.com
regards
payal

Hi
My self Jaiveer
please send my current premium status.my policy no[protected]
[protected]@gmail.com or give a call [protected]

Please send the latest dues in my wife's pol. No.[protected] mrs. Aruna mathur. You are also requested to please post any further correspondance to aruna mathur w|o n. K. Nepalia house no.161;road no.11; near maya misthan bhandar; ashoknagar; udaipur[rajasthan] 313001' if any local representative is there' kindly send him|her to my given address immideatly. Thanks'in anticipation. N. K. Nepalia 22.09.2012

pls send current payment with including interest details upto till date. my policy no;[protected]
vaishali.[protected]@gmail.com...thanks

please give me acurrent value of my policy no.[protected] o[censored]lip plan, max new york insurance policy.

Dear Sir/Mam
My Policy No.[protected] in the name of Bonaventure Galbano,
I want to change my ECS of Bank boz, the company name is changed so i want to sent your person with change of ECS form to change the Bank Account, Also i am not getting how much Amount is Collected so far and what is a status of loan when we required. please reply soon as possible.

Email I.D = [protected]@rediffmail.com

Contact No. [protected] / [protected]

please send my total payment with interest till today of my policy no[protected] and[protected] to my mobile no[protected]

pls send current pay ment with including interest details upto till date. my policy no;[protected]
thanks
sundar lal yadav

My policy no. is[protected] rajesh singh, my mail ID is yash.[protected]@rediffmail.com,

I want to revive the above policy, pl educate me what is the best way.

either to revive, how much amount to pay for revive.

or cancel the policy

rajesh
[protected]

Please send My last payment Receipt for year . my policy no;[protected]
B. LAKSHMANA REDDY MY e mail id [protected]@gmail.com

Please send My last premium payment Receipts . my policy no[protected]

My mail I D is [protected]@gmail.com
Regards
Sukhabinder Singh

1> Policy no[protected]
2> policy no[protected]
3> policy no[protected]
4> policy no[protected]
I want to know the current status of the above policy.
Please mail the details @ [protected]@yahoo.com
Waiting for your prompt reply.
Thanx & Regds
Nawnit

Hi.
I am Mrinmoy Guchhait, my policy no[protected], Please send me my details payment status...and also correction my Phone no. At present there is [protected] but it will be [protected].I am waiting for your kind reply...

policy payment status
pls send current pay ment with including interest details upto till date. my policy no;[protected]
thanks
s.Venkateswararao

Please send is my policy status to starting & upto my policy no.[protected]
send is my Email Id- [protected]@gmail.com





Thanks & Regards
Sanjay Dhawan

Sir,

Please arrange to furnish us Renewal Premium intimation of Max New York Life Insurance respectively which is due on 23 November, 2012 as detail mentioned here under:
Name Policy No.
Romit Kapoor [protected]
Ruchi Kapoor [protected]
Sarv Prakash Kapoor [protected]
Ved Prakash Kapoor [protected]
Neelam Kapoor [protected]

My policy No[protected] I want to get my all details on on line . my E mail ID is [protected]@gmail.com & pl send also send payment detail on my mobile No [protected]

WHAT IS REQUIREMENTS FOR REVIVE POLICY & WHAT IS CURRENT STATUS OF PREMIUM POLICY NO.[protected]

Please send is my policy status to starting & upto my policy no.[protected]
send in my Email [protected]@yahoo.in

My name is jayaraju kopalli.
Policy no[protected]
I want to know the current status of my policy.

Pls activate my policy premium deduction Bonus option and send me the total paid policy statement.My policy number is[protected].
Email Id - [protected]@yahoo.co.in
Contact No [protected]

Regards
Shallu Khurana

I have not received my premium receipt till today, though you received the premium in respect of my policy no[protected] via ECS .Pleas look into the matter

From: L.N.E. RAMANA MURTHY,
Please give the details of the status of the policy (policy no.[protected] insured in the name of lv ratnam). My mail_id: [protected]@gmail.com.

my name is Dhondiram G.Chebale

please send my latest policy premium receipts at my E-mail id balu.[protected]@rediffmail.com
my policy no.[protected]
my contact no. [protected]

waiting for your positive responce

thank you

please send my premium pay online

pls send my financial year statement of payment done my me ie., from January 2012 details upto till date. my policy no;[protected].

M.V. Bagyalakshimi

Hi i am Ramashankar Patel my policy no is[protected] kindly add my e mail id [protected]@gmail.com in our above quoted policy and premium receipt of 31/08/2012 is send to my e mail address and send a certificate regarding in-com tax saving in e mail(treated as urgently)

Dear Sir,
Kindly do the needful to help us close the policy no.[protected]S.Ignatius Shahaya Jose)
Please guide us the procedures for closing the policy.
His email Id is sahayajo.[protected]@gmail.com

Pl. send my policy reciept of sep-2012.My policy no.[protected].My email address:[protected]@rediffmail.com

Pl. send my premium reciept of sep-2012 my policy no. is[protected]

shambhu n devadiga
shree darshan appt flat no 01
wadala pathardi road
van vaibhav bus stop
indira nagar nashik422009
nashik maharashtra

respected sir
please send me my balace amount to be paid to continue with my policy smoothly
thanking u in respect

yours faithfully
SHAMBHU N DEVADIGA

i am mr jayanta mahala. my policy no is [protected].iwant deatails of my policy.

Hi,
My self sudhakar ashok mahtre
police no[protected]
I haved paid 3 premium I want to know about my policy status .
My mail id [protected]@gmail.com

Policy no[protected]
My id- [protected]@gmail.com

I want policy status and growth of the policy no:[protected]
[protected]@yahoo.com. what are the details to withdraw immediately

please send my last current payment receipt my policy no[protected] k.revathi my email [protected]@yahoo.co.in immediateluy

please send my current premium due status i want to pay online payment for policy in force.my policy no is[protected]

Dear sir
we had not received our payment of POLICY NO[protected].KINDLEY KNOW THE STATOUS.

SMT ASHA JHANWER

pls send current pay ment with including interest details upto till date. my policy no;[protected]
thanks
Manoj Kumar Mathur

pls send current pay ment with including interest details upto till date. my policy no:[protected]
my Email: [protected]@gmail.com

Thanks
C. Kunhikannan

sangitaben shaileshbhai jani
ploicy no:[protected]

Pl send me the premium receipt of my payment for the year 2012 (payment made on 18/12/20120 for policy no[protected].

Manral H K
Email Id [protected]@gmail.com

[protected]@brbnmpl.co.in

My self jagili gomango
Ph no. =[protected]
my policy no.[protected]
I want to know my polcy status
And I want ti surrender my policy
Soon plz mail me my fund value
And necessary forms fir surrender

My mail id - [protected]@gmail.com

What i would get if i surrender my policy today? policy no.[protected].

please send details of paymentof policy no.[protected]

please sensd addres in which i can seen my police status my police no is[protected].my mobile no is [protected]. my imail address is www.[protected]@yahoo.co.in.


thanks regards
kamala prasad yadav
sikkim.cipla.ltd axis bank

please send address in which i can seen my police status

address

Please send My last year payment Receipts for the premium . my policy no[protected]

Please send my policy status on my emil address - [protected]@gmail.com. My policy no.[protected]

Pleas let me know about my current primium if have been paid . Policy no:[protected]& policy no:[protected]. Email. I'd : [protected]@yahoo.com

please show my policy status Policy No.[protected]
and current policy amount

What will I get if I surrender my policy(no[protected]after 3rd premium.Pl. send details to my mail address which is [protected]@gmail.com

Debabrata saha.

Sir
my policy number is[protected]. I want to surrender my polciy today.
howmuch amount i will claim. plz reply to mail id. [protected]@gmail.com

Service is very poor I am trying tow contact mr Dipan for my payment at Ahmedabad wat no response

i Arun Puri policy holder no[protected] is depoisting my installment regurly but sorry to inform that no infermation is intimated by your deparment since june 2010. The reason is not known to me. Pl imform.

Dear Sir

I, Naveen Kumar Patle, have taken the policy from Max Newyork Life Insurance (details given below) from dated 27.6.2010 . The Agent Advisor has taken cheque of Rs 2500/- (no 979969 dated 18.6.2010 Uco Bank) and advised me to pay monthly premium from the monthly deduction mode facility from the bank through direct debit (ECS facility) . This provision was filled up in the application form and the same was informed by the advisor. But the negligence of the advisor, this facility has not worked and debit was not done by the bank. After 6 months, the advisor and local branch of company by telephone has informed me since you are not paying the regular premiums, your policy may be lapsed and now you have to pay all the balance premiums.
As per the advice from customer services of company, I have also verified in the bank branch where I am operating my given account but there is such ECS was asked from company's side . I have also informed to the company but they are are not giving the attention and just passing the time.
I would like to bring your kind notice that due to negligence of advisor and company, I have lost Rs 2500/- and could not continue this policy . I request you that proper action should be taken from your side .
Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]
Date of Birth : 12.08.1971
Initial amount paid through cheque : Rs 2500/-
( cheque no 979969 dt 18.6.2010)
Agent code : 318181

Thanking you,

Regards
Naveen Kumar Patle

Max New York Life Insurance Co. Ltd. — Lapse of policy

Dear Sir

I , Naveen Kumar Patle, have taken the policy from Max Newyork Life Insurance (details given below) from dated 27.6.2010 . The Agent Advisor has taken cheque of Rs 2500/- (no 979969 dated 18.6.2010 Uco Bank) and advised me to pay monthly premium from the monthly deduction mode facility from the bank through direct debit (ECS facility) . This provision was filled up in the application form and the same was informed by the advisor. But the negligence of the advisor, this facility has not worked and debit was not done by the bank. After 6 months, the advisor and local branch of company by telephone has informed me since you are not paying the regular premiums, your policy may be lapsed and now you have to pay all the balance premiums.
As per the advice from customer services of company, I have also verified in the bank branch where I am operating my given account but there is such ECS was asked from company's side in August ,September and October months . I have also informed to the company but they are are not giving the attention and just passing the time.
I would like to bring your kind notice that due to negligence of advisor and company , I have lost Rs 2500/- and could not continue this policy . I request you that proper action should be taken from your side .
Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]
Date of Birth : 12.08.1971
Initial amount paid through cheque : Rs 2500/-
( cheque no 979969 dt 18.6.2010)
Agent code : 318181

Thanking you,

Regards
Naveen Kumar Patle

BALWINDER SINGH
POLICY NAME Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
POLICY NO.[protected]
I AM BALWINDER SINGH, have taken the policy from Max Newyork Life Insurance (details given below)
DATED 31.10 .2007. The Agent Advisor has taken INSTALMENTS of Rs 20000. AMANDEEP GUIDED WRONG.


I would like to bring your kind notice that due to negligence of advisor and company, I have lost Rs 2OOOO/- and could not continue this policy . I request you that proper action should be taken from your side . AMA

Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no : Policy Details: Max Newyork Life - Smart Invest Pension Super
(Regular Plan)
Policy no :[protected]


Initial amount paid through instalments of 20000

BALWINDER SINGH SON OF KULWANT SINGH

H.NO.4/606 CIVIL LINES MOGA 142001
PUNJAB.

Thanking you
BALWINDER SINGH
CONTACT NO. [protected]

Hi everyone, I had been to max new york life today surprisingly as per their oral agreement they told that my problem is solved and i should receive my amount within 4 or 5 days. Will post once my issue is completely over.

Thanks for the prompt follow up and keep up the good work going in solving the consumers complaints.

Dear friends whenever you come across any issue in your policy contact me i would resolve it, rakesh insurance consultant from bangalore, contact:[protected]

Hi,

I have taken a policy in TATA AIA Life Insurance 3 years before i have paid till Dec 2014 (which is 4 years), as i am looking to surrender the same so i have raised a request in TATA AIA policy website, then their customer care executive called and told me that while surrendering the policy they said 30% amount will be deducted out of my policy premium amount (40, 884.00) which i have paid till now. But i have asked them why should i pay as no one told me when they are providing policy at initial. Now they are saying that 30% surrender amount will be getting deducted out of my whole amount. This is affecting me very badly being a middle class family there are so much of commitments are there. I have spoken to their call centre team and i have escalated the same too, but no one responding properly. One time they were saying 30% and other time they were saying 25% but anyhow i am interested to give the amount because of wrong their commitment and guidelines.

Please help me out for how to resolve this.

Policy details:
Policy no: C[protected]
Premium amount: 10221.00
Mode of premium: Annually

Myself DHEERAJ my policy no[protected] I request for customer care my policy change mode they says yes and document submit nearest branch I went next day they acept my document but few days after he says nothing monthly mode I request by mail and call he reply them and call customer care they said nothing mail is wrong I went axis bank he says never ecs mode but mail says poSsible what can I do in this situation.,

Myself DHEERAJ my policy no[protected] I request for customer care my policy change mode they says yes and document submit nearest branch I went next day they acept my document but few days after he says nothing monthly mode I request by mail and call he reply them and call customer care they said nothing mail is wrong I went axis bank he says never ecs mode but mail says poSsible what can I do in this situation.,

dear
my self hardip singh my policy deatil as below
Policy details:
Policy no:[protected]
Premium amount: 15200.00 Approx
Mode of premium: Annually

can i surrender my policy ?

Hi need help in surendering my policy

Customer Name MR. R S DARSHAN Policy No.[protected] Net Amount -25499

Premium Payment Term 6 Pay

paid already 4 premiums need to pay 5th one by coming jan 2016

Thanks in advance,

Regards,
Darshan

I am shobin sreenivasan,
I started the life insurance in MAX LIFE INSURENCE.But now They Cheating ME.Because they told starting time, if you pay 5 year continually no payment next year, automatic collect the bonus in your premium amount.But now they said minimum 20 years paying after that continuing this process.Now We interested to surrendering our policy, they said only your stamp value is Rs.17000 /-. My policy total amount is (Rs. 50000) fifty thousand.We are very poor family .So i am requesting to all customer please avoid the tensions, avoid Max life insurance.My policy no.[protected].My mob.no. [protected]

Dear Shobin Sreenivasan, We apologise for the inconvenience and as discussed with our customer representative on your telecon, we will arrange for someone to connect with you in your preferred language of choice at the earliest. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16475039 in all future communication on this subject.

Regards,
Max Life Insurance

Dear Shobin Sreenivasan, We apologise for the delay but as discussed with our customer representative on your telecon, we request you to please allow us an additional 3-4 days for us to investigate into your concerns. We will do our utmost to respond at the earliest with the best possible solution. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16475039 in all future communication on this subject.

Regards,
Max Life Insurance

Dear Shobin Sreenivasan, Our customer representative has communicated the solutions to your queries in your preferred language of choice. The same has been communicated to your registered email address as well. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16475039 in all future communication on this subject.

Regards,
Max Life Insurance

I am shobin sreenivasan

You tell Your agent give the wrong commitment, So what i suffer this matter. "After three years you close the policy without lose " this guarantee give your agent.I am paying 5 years. please give my money without lose.

I have purchased 4 Life Ins policies from Maxlife in 2013/14 and paid first year premium and not able to pay next premium. I want clarify whether I can close the policy and take the amount back?
Balasubrahmanya.
Mysore

Hai i am Gowthami i took personal loan from axis bank and then they said i have to do Insurance also so i have took insurance also but my problem is, 1st year i have paid 15500 change and premium amount i should pay yearly once but i can not pay yearly once, like Quaterly basis or EMI monthly basis i can pay so i called Cusotomer care but they said for this no option to pay like 3 month once or EMI so i planning to cancel this insurance because i am not happy with your service and it's not comfortable for me ...

Dear maxlife,
I want to surrender my policy no.[protected].I paid premiums for 5 years(rs22225*5), but now I am unable to continue the policy...
I called customer care but they told me that I'll get only rs50, 000.
Plz help with suggestion how to get back my money with minimum loss..
Yours truly.

Sudipta mandal([protected]@yahoo.com)

want to surrender my policy
policy no[protected]

premium amount ---20, 071.22

Already raised request but no one responds.

Dear Sudipta mandal, Our customer representative has tried to speak to you earlier today but calls to your registered number went unanswered. However, we have sent an email to your registered email address with the answers to your queries. We hope that post this communication, all your queries have been satisfactorily addressed. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com for our customer representative to speak with you and mention Ticket No. 16922073 in all future communication on the subject.

Regards,
Max Life Insurance.

Hello max life insurence

I wrote a cancellation request of my policy[protected] but unfortunately didn't receive any calls even after 5 days. I was misinformed about max life fast track super policy by my agent initially and i read the details about it then i requested to change it but they told me we will process your request.Even after many days i didn't receive any calls then i called my agent for its confirmation and told him to send the details. They didn't do anything but called me everyday so that they can debit money from my accout when i declined their request to debit the amount. Despite all these they debited the amount from my account and still i waited for the changed policy documents. But unfortunately i got the same unchanged policy documents even after 1months. And i felt cheated so i put a written request to cancel this policy but received no calls from them. I REQUEST YOU PEOPLE, DON'T ALLOW SUCH AGENTS AND COMPANY TO CHEAT YOU. My cancellation request ref. no is 17058641. Hope to get some answer soon.

Dear Ajivmishra, We apologise for the delay in reverting to you. We are continuing to investigate into your concerns and request you to please allow us an additional day to investigate into your concerns and revert with the best possible solution. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No.17058641 in all further communication on the subject.

Regards,
Max Life Insurance.

Hi I am Awadh kumar My Policy Detail[protected],[protected]. And my wife Samvedna Policy Detail[protected]. I have taken these policies before 2 year but Due to My Family financially bad condition I am unable to continue my all policy coz my wife is hospitalized last 3 month and should need money at any cost So I want to surrender my policy. When I call to Max life customer care he told me dat my policy will not be surrender. So I am writing dis on Publicily on Max life desk dat Please surrender my policy. It's my wife life. Thanks, My contact no. [protected], [protected]. Max life its my Humble request. My Mail id- [protected]@gmail.com

Dear Mr. Kumar

Thank you for contacting us at Max Life Insurance.

This is with reference to your request regarding the policy numbers . Our Customer Service Representative will get back to you in 3 working days with a suitable resolution. Processing your request on priority is very important to us.

Please quote reference numbers: for any further communication on this request, in future.

Policy No.
Ticket No.
[protected]
17111943
[protected]
17112006
Reply From Max Company Side. Hope my problem will be Solve

i am hiren patel (M)[protected]
i want to cancle my policy and get back my money because in now days i dont have any sufficiant fund of money so i cant pay this amount and i want to get back money
my policy number is:[protected]
and another policy is :[protected]

please replay me as soon as possible
because of money problem

policy no[protected] s maheshwar pay one more premium falling due on 13th aug i will be remitting soon let me know i can surrender the policy hope there will be no charges pls reply

Dear Max Life Insurance Customer Care,
I want to surrender my policy no.[protected].I paid premiums for 5 years(Rs30000), but now I am unable to continue the policy. Im in need o[censored]rgent money.
I called customer care but they told me that I'll get only Rs68, 972 thats shocking.
I've paid over Rs1.5 Lakhs & what I get is a big loss.
Please help me in getting all my money back urgently.
Yours truly.
Vikas Rai

Dear Max Life,

I am policy holder in Max under Policy number[protected].Paying premium of Rs.25, 600/- (Twenty five thousand six hundred) per year.
Total premium period: 6 years.
Paid so far: 4 Years.
Total amount paid: Rs.10, 2400 (one Lac plus).
Now i have contacted the customer care about surrendering, and asked the refund amount i will get.
They are simply telling that, i will get Rs.42, 000/- only.
Which means Rs.60, 000 are getting deducted. This seems like cheating the customer.
Please reply back with solution.

Vinoth
+91 [protected]

Hello Max Life Insurance,

This is Subhiksh Divakaran. I hold a max life insurance policy. Policy number :[protected]
Due to unforeseen circumstances i have to surrender my policy, but i dont have the original policy document with me. I actually wanted the policy to continue without me paying further premiums which actually should result in lesser sum assured but i guess you guys dont have that option and the policy lapses after the grace period of 2 years and then terminates. Let me know the procedure for getting a duplicate policy document and also how much amount would i get post surrendering. Eagerly waiting for your response.

My policy no is[protected] i want to surrender my policy 3 yrs completed started in 2015 can i, what will be the surrender. Value plz inform annual premium is 20k 600

Be careful these guys are big fraud: Their customer care representative told me that if I surrender my policy now then nothing will be reimbursed and if I surrender next year after making payment for this year only 30% of the total amount will be surrendered.? (only 30% of the total amount :( )

This is a complete fraud, none was mentioned while I was enrolling in this policy. Moreover - I think you paying back only 30% of the original amount is big corruption - considering the fact that this amount is not small but more than 1 lakh rupees.

I also have other Max policies & that I am interested in closing them too.

Also, I will be taking following actions as I don't want anyone else to get trapped in the Max Insurance fraud.

1) Once I've written reply from you - I am going to file a case against Max Life Insurance for fraud and cheating.
2) 3 big corporates where I have network - I will try everything in my capacity to put your company in the blacklist.

Guys, I repeat - don't buy MAX at any cost. Go for LIC and small amount. These guys will promise you the world initially, but once they have your money they will screw you like a little bedbug.

my name is ashish kumar sony maine axis bank k thru max life insurance leya date[protected] ko to muzhe bank karmchari ne jo detel bataya tha bad me jab mujhe bond mela usme jo jankari de gaye the vo alag hai muzhe policy band karna hai aur meri pahli kist rs50000 vapas caheye plees mujhe bataye mai kya karu

Yes I have same problem like you hr makes customer fool and i n my case he said that the lock in period is 5 years and you will be get money after 5 years and in my bond not mention anywhere the lock in period is 5 years Chor h sale kutte

I am having a Max Policy Number[protected]. I have paid seven premiums to the company (more than 70 thousand) but if i want to surrender this policy the amount is horribly low around 50% of total money paid. There are no updates on how bonus is growing and there toll free number is difficult to connect and SMS number is again at the mercy of the lord. Things were not cleared at the time of taking up the policy. It is giving a very-very low return. Please beware of these policy sellers. They keep changing there words.

-Sachin Rathore

How much amount should be deducted i[censored] want to surrender the policy after paying it for continuous 5 years ?

Dear Sir,
I have a insurance policy with max life insurance policy no.[protected]. I have already deposited around 28000/- and when I visit branch for surrender policy, they told me that your surrender value only RS. 11000/- . Sir it is huge lose for me and not justify.
Kapil Kumar
[protected]

Dear Mr. Sreenivasan,

Greetings from Max Life Insurance!

This is in continuation to our emails dated Nov 08 & Nov 11, 2016 pertaining to the above mentioned policy number.

As discussed, we would once again like to clarify that as an organization we have a responsibility towards the policyholder's money and are expected to manage the same under some very strict guidelines laid down by the regulator, IRDAI. Cancellation of a policy is strictly governed by the terms & conditions of the policy contract and these terms & conditions are part of our product approval processes which follow a due approval process by the regulator. As per regulatory provisions there is a 15 days of freelook period that the policyholder may approach the insurance company for cancellation (if not satisfied). This freelook period starts from the date of receipt of the policy pack by the policyholder. To this effect, we express our inability to cancel the policy and refund the premium paid as the 'freelook period' has lapsed.

Alternatively, you may wish to surrender the policy and take the surrender value. The surrender value of the policy as on date is Rs.21, 050.88

max staff full of cheaters because they only talk to me in Hindi language. i am a malayali ... why they did't say malayalam. i request please talk to me Malayalam or Tamil but they cut the phone on that time. my 50000/- thousand value only 21050/- why change the rupees value ! Max staff deside the Indian economy.very very bad experience max life. please avoid all customer to join max.think your money. [protected]

I have two policies of Max life insurance[protected]..
And[protected]..
I want to surrender both the policy for the urgent need for money. Please tell me wt I have to do
My no is [protected]

Don't believe maxlife insurance.. They always cheated to people's

I want to surrender my policy.. The complaint on them is I had payed 2 years premium of 30000 i.e 15000 per annum for 2 years. When i got to know that the lock in period is 3 years i went to the maxlife branch to enquire they told, for 2 premium u ll not get any amount u have to pay 3 rd year premium and I asked about my fund value, after 3 year can I get my full amount i. e 45000 and they told me that it is 50% amount u ll get ( 22500 rs only) but when i asked them to surrender for the same amount they told me that 50% surrender charge would be applicable which was not told at the issue of the policy.Then i thought why to lose 22500 . Please any one help me for this.. I need only my amount I don't need any benefits..

i have taken one policy of max life five years back i have give 5 installment of 50000 so, i paid 250000 ... when i ask to max person about policy surrender value... they told me you will get only 181000 ... you will loss 70000..
max life will never say such things at the time of policy taken.. they only told us ... sir you will get this ... sir you will get this... max life was most cheater company in india...

if you have solution how can i get my money full.

phone no : [protected]

my policy no is[protected] and my name is barsha priya saikia. my premium has not deducted regularly from my account. i previously complained for this matter to your organization to customer care. now i want to surrender my policy. please look the matter personally and close my policy.

I have a policy in maxlife insurance fast track growth. I need to pay 5 years while I have already paid 1 term (2, 00, 00/yr). I could not log in into customer portral after lot of communications with Bank and the maxlife customer care. The cc recently sent me the value which is Rs. 199600. If I surrender the policy how much return shall I get ? Please, reply soon. I don'the like to continue this policy. Can't rely.

Sory, It's Rs 200000/yr

Hello max life
I am vinod recently I have purchased one retirement plan from max life with yearly payment of 58900 I have paid my amount one month back if I want surrender my policy
How much amount will be charged and how much amount will get back

Hii this is Sushant. I m also facing the same problem with max life insurance. I just called to customer care and asked them I want to surrender my policy after last premium due to requirement of money but they told me if you surrender the policy you will get only 50% amount. But when I brought this policy at the same time I asked to agent if I required cash in between 6 year on urgent base that time I can surrender this policy and they told me like you can surrender your policy when you want with no deduction. Now they are totally changed the commitment. Now I don't understand what should I do. So I request to max life agent please don't lying with people. We invest money because trust on you. If I get full amount of policy than I will suggest to people go for the policy other wise I will suggest don't buy this policy for future.

I am Varghesevm, I am also facing problem in surrendering pension plan policy. They say I cannot surrender and get my premium paid. They says after lock-in period I can get only 1/3 of premium and then I have to open another policy for "immediate annuity". It means I need to pay another administration charges, fees, etc.

They are not giving confirmed answer. I asked for a copy of pages of IRDA act wherein they says it is indicated that I am entitled for 1/3 rd of my premium paid payment. No one give me a copy of IRDA act pages.

In my experience and I suggest no one should take Maxlife policy. Looters as we not trust worthy.
Axis bank Manager asked to take a policy at the age of 60, then without telling me they mentioned it as Pension Plan.
I may need to file court case against Maxlife and Axis Bank

Dear Max Life Insurance Customer Care,
My self Kartik Maji, I want to surrender my policy no.[protected].policy term 21 years .I paid first premium Rs40, 023. but now I am unable to continue the policy. also I have lost my source of income.
I called customer care but they told me that I'll not getting any money without complete 18 years premium paid time .
what I get is a big loss or 30% loss for surrender value or any other term to recover this money to continue 3, 4 or 5 years .
Please help me in getting all my money back urgently.
Yours truly.
Vikas Rai

Dear Max Life Insurance Customer Care,
My self Kartik Maji, I want to surrender my policy no.[protected].policy term 21 years .I paid first premium Rs40, 023. but now I am unable to continue the policy. also I have lost my source of income.
I called customer care but they told me that I'll not getting any money without complete 18 years premium paid time .
what I get is a big loss or 30% loss for surrender value or any other term to recover this money to continue 3, 4 or 5 years .
Please help me in getting all my money back urgently.
Yours truly.
Kartik Maji

i'm policy holder of max life insurance since nov 2006 what is the benefits of continuing this policy and how many years I have to pay the amount.

I am Anil Yadav
I started the life insurance in MAX LIFE INSURENCE.I own a policy till 2012 & now i decieded to surrender my policy. I visited gurgaon office & get this information that if i surrender my policy now i can get only 27000 & i paid last 8 year Around 70000/- (9981/-per annuam). WTF is going there. I am going to file a complain inconsumer court for this issue & So i am requesting to all customer please avoid the tensions, avoid Max life insurance.My policy no.[[protected]].My mob.no. [[protected]]

I am Anil Yadav
I started the life insurance in MAX LIFE INSURENCE.I own a policy from 2012 & now i decided to surrender my policy. I visited gurgaon office & get this information that if i surrender my policy now i can get only 27000 & i paid last 8 year Around 70000/- (9981/-per annuam). WTF is going there. I am going to file a complain inconsumer court for this issue & So i am requesting to all customer please avoid the tensions, avoid Max life insurance.My policy no.[[protected]].My mob.no. [[protected]]

Thank you. I was able to get information from Max New York Life customer care. The payment is received & is being processed for clearing. Good customer service response.

my policy no is[protected] I WAT TO KNOW THE CURRENT STATUS OF MY POLICY..PLEASE SEND TO MY EMAIL-ID

I am Prahalad Vishwakarma My policy No is[protected]
I had taken the policy in the year 26 Aug, 2010 I have paid premium for the year 2011
But I am receiving continuously message on my mobile from MAX New York Life that premium due
Please make it clear to me immediately on my mobile [protected]
Premium submitted or not because I had given Rs. 12000 to Agent Madam Purnima Vijay Nair
If she did not pay
Plz intimate me

Thanks
With Regards

Prahalad Vishwakarma

Dear Max New York Life Quality Team,

I received the amount some time back, and wanted to thank you for your kind intervention and helpful resolution to the issue.

Regards,
Priya S