Micromax Informatics Complaints & Reviews

Dear sir, I purchased canvas knight cameo A290 on 15 th august' 14 with IMEI [protected], [protected], but not able to insert nano sim and memory card at same time. So finally one sim can only be used at a time with SD card. So kindly resolve this problem.

Dear Sir, I am amit kumar baid, Micromax customer of your company. I have Micromax phone, Micromax modem and Micromax tablet. I purchased all such items only coz of trust and value. But days after days, trust of mine and other customers are also loosing by your company due to servicing problems by the service engineers at their respected area. I have given my mobile for touch screen problem on 30th July, 14 at M/S APEX SOLUTIONS, jalpai more, beside UCO bank, siliguri 734004. But they are telling me that they don't have parts of my mobile and company is not supplying coz of non manufacturing of such mobiles. Still they are not in a position to repair my mobile. So, tell and suggest me what should I do and where should I go? My mobile is in warranty period. I have to face alots of problems coz I don't have any alternate mobile to use. I request you to plz repair my mobile or change it as soon as possible. Otherwise, I will have to move to consumer court against Micromax. Attaching purchasing bill and job card of my mobile. Regards, A.K. Jain +[protected] Siliguri

i had a A35 bolt...mob is not charging and getting dead...i gave it service centre on 21 july2014 in sec 18 noida...but still it is not repaired...i went to service centre 3 times but they alway said that mob is not repaired and come after 1 week...what can i do

i had bought BOLT-A068 in may14 and in august my display is not working i have visited your laxmi nagar (east delhi) service centre, they dont have manners how to talk with people and dont have supportive nature they have not taken my handset by saying that it will take one month to repair why micromax takes this much of time in just replacing a display. if you dont want me to come to your corporate office and make a big issue there so contact me ASAP on [protected].

Dear Sir, I have submitted my phone to Sataguru Communications Micromax Service Centre at Noida on 24-MAY-2014 due to auto switch problem and audio jack is not working properly(Job Sheet No: N[protected] and according to the service centre my phone should be return within a week but Now its more than 85 days and I am still following up. But the Micromax customer care and service centre and till date I haven't received my phone. I am regularly in contact with service center following on:[protected],[protected],[protected],[protected],[protected] dates, but every time they asked to await for a week. After the 5 July I contacted them on 19-July-2014 after the completion of 45 days because they said our maximum days limits is 45 days and also On 19th July they gave me in written that they will return my phone in 4-5 days. But i am still waiting . After that I contacted to Micromax customer care on 25-July-2014 and ask me for 10 days I said ok. After10 days (5-Aug-2014) I call them and talked to their senior officer as usual he asked me 15 days. Now Its around 85 days I haven't received my phone and your 45 days time period is also over. WHAT CAN I DO? HOW CAN I GETBACK MY HANDSET EARLY? I HOPE THAT YOUR TEAM IS HELP ME TO GETBACK MY HANDSET. Thanks

Hi
I had buy a mobile phone handset micromax canvas balze mt500 on 18/07/2014 and its work fine for 10 days. But after 10 days i found a problem with battery backup but on 01/08/2014 i am not able to switch on the phone so i visited to nearest authorised micromax service center ccom telecommunications pvt. Ltd. And launch a comeplent { comeplent no, :- w[protected]} for the same. They told me that there is a problem with mother board, battary and we will replace it under warranty but it will take time of maximum 10 to 12 days. After 12 days again visited to service center they told me that your work order is in process and it will take again 10 to 12 days but they are not ready to give me confirm or aprox date of delivery. I had invested arround 10 thousand rupees for the new phone and i cant use it for just only 10 days. What can i do? How can i getback my handset early? I hope that your team is help me to getback my handset.

Thanks, deepak

i sk gousia purchase canvas a 120 colours on 21/07/2014 from purchase date i am facing battery backup problem.it gives 4 hours backup on calls only.i have contact the service centre on 11/8/2014.they confirm battery problem and they are replacing the battery new one .still now we are not getting the battery .they said 12 days for replacing.please solve my problem as early as possible.

sir i had bought a micromax phone in june 26 2014 ... but there is
problem of on/off button within 10 days... give it to coustomer care 2
time they take one month time in repairing my phone but still there is
problem my phone is not working..sir plez replace it with new one...or
give me my money back...my biggest mistake is to buy micromax handset
its didnot work properly for 10 days ...

Dear Micromax team, Just to inform you that My Smartphone, Canvas Turbo A250, that i have given to"Swastik Telekom", Mirzapur (U.P.) on 31-July 2014 due to touchscreen characater in keyboard "a s d.." was not working, has not been returned till today, The service center guy says that Micromax sent us defective touch screen, and when i ask to talk to customer care they say they will not update you as they have closed your file as they sent us the touchscreen. Further they say. your smartphone has gone to repair on Varanasi.The service center promised to deliver smartphone in 10 days that is on 9th Auust 2014 but they told me to wait till 18 August, i waited and today they say to check back in 2-3 days. My Jobsheet no. : N[protected]

I bought Micromax A88 on 5/8/2013. On the dealer's insistence I took CASHLESS PROTECTION PLAN from ROYAL GREEN SERVICES OF Rs.1000(i.e. a free pick and drop service). Problems started occuring after 2-3 months of my purchase.
One day my phone's display went blank. On 26/2/2014 RGS's official came and picked my phone from my place. Every time I called them they said that the part is not available. I got frustrated and went to the dealer(ANSH'S COMMUNICATION SERVICES), he talked to RGS's owner & after almost three months I got my phone back with another problem. Voice wasn't audible to the other person on call. I immediately went to the dealer again, he sent the phone to the nearest service centre(M/S SHREE SAI TELECOM (GURGAON))and I received the phone with another problem.
This time I couldn't make or receive a call. Then I decided to go to the service centre and everytime I went their they refreshed my phone and told me that its working fine now and didn't even provide me . This went on for 3-4 months. Then one day after a long time they told me that the seal of my phone is broken and we could not repair it in warranty(although it was in warranty) which they didnt tell me before.
They asked me for Rs 3800 for changing the motherboard. Then I again went to the dealer and he told me that he'll talk personally to the owner of the service center. I gave my phone to the dealer, its over a month now and everytime I visit to the dealer he misbehaves and doesn't even provide a receipt and says that the part is not availabe.

I have given my micro max canvas 4 A210 to tambaram service center, Chennai on 23rd of last month . Due to display problem and 2nd of this month I got back my mobile after reaching room while switching on mobile I found that mobile touch not working and again next day I given back to same service center... While calling they are not responding properly and I'm not getting proper feedback... I'm really fed up with this.. so need immediate action to get my mobile back by servicing the same or new piece... Kindly do need full. Reg Mithun KV [protected] Chennai

I Purchased 2 Moicromax mobiles, model (A106).not even a month old and the Mobile one day din't power on.The service center after waiting for an hour said they have to send the cell to the Company back for repairs and will take a month's time to return. Really feeling cheated as i dont have a cell to use now cause they dint even give me a stand by mobile. Adding to all the misery today i have been calling the toll free number since morning and it is OUT Of SERVICE.

I bought my Micromax Canvas Doodle 3 on the 21st day of June, 2014. Then after only 20 days it stopped showing the network and the sim card. It was a very big problem as we could not even call a person. We submit it in the service centre at Gaurav Communication, Office No. 1, Upstairs Vodafone Store, GT Road, Near Railway Road, Panipat. They told us that you can take it tomorrow. Next day he told us to take it after 15 days i:e: 2nd August. But on that day They told us to take it after 15 days more i:e: 17 August. But on that day he was saying to take it after 15 days. Its not a good thing for the company. As not only the mobile has a fault but also the company is not repairing it or replacing it. Now after more than a month its intolerable. I request to take an action on this and repair the mobile or replace it. Here some details of the mobile are given: Model No. A102 IMEI Nos. [protected] [protected] 1 year warranty from the given purchase date.

I have purchased Micromax handset on 26th January, 2014. I had given my handset for repair to M/s. Dev Enterprise, Ahmedabad Service Centre on 25/06/2014. After continuous persuasion with the Centre, I could not get the handset repaired. Then I approached Customer care of Micromax and they booked a complaint which is numbered as
MMX[protected]
. They assured me of the best efforts, which till date have not been delivered. My handset may now be replaced with the new handset and compensation towards the inconvenience and mental agony caused may be paid to me at the earliest.

hi, my name is aman james. I was purchased micromax a106 white from flipkart on [protected]Product ID OD[protected]). after 5 days i was successfully received my product. but, after 4 or 5 days i notice that the touch is not working properly. but, the problem is not only that, after 3 days microphone is not working and that was very big problem because nobody is able to listen my voice on phone call. that time i was very upset so i send it into micromax care. after 3 days i got my phone back and everything is working normally but sometimes touch is not working properly. but the problem is not only that after 7 days microphone and loud speaker both are not working. and that time i was became angry and upset so, again i send it into micromax care. i got my phone after 15 days and everything is working normally. but still touchpad is not working properly but, the problem is not only that, on[protected] my phone is turn off automatically, i was tried to press power key but nothing happened so i decided to connect with charger but nothing happened even battery icon was also not shown on screen. now i am very upset and angry. so, again is send my phone into micromax care and this time they do not have any idea that when they give it to me back. If they are not able to repair my phone than why they do not replace it? micromax service center adress M/S AKS CARE A-11 Siddarth house, 1st floor, Kanpur road, near balaji complex Lucknow (UP) Lucknow - 226005 Tel:[protected] Fax: C.S.T. No./TIN No.: [protected] Jobsheet No. N[protected]

Dear sir we are also submitted a complaint 2 or three times but there is no solution, i asked why my compaint being not resolved, my job id num is:-N[protected] sir before this job we submitted a handset at[protected] at faizabad at ur service center he taking a ting 12 days m recived a handset at[protected] but problem are same, there is no tecnision to dignose a problem and resolbe them i m very puzzeld so we are requeast to plz short out this cash ASAP. thanx Regards Anoop Srivastava Mob:-[protected]

I had submitted my handfree at the delight services sadipur on 09/05/2014 but till now there is no updation about it from the service center . And between 2 months i had 4 time visited on the service center but they always said that we ordered the handfree it will take time 4 to 5 days. Please look into this matter it would be batter if you take prompt action otherwise I have to go to the consumer court regarding this matter. Now about my experience i had 4 times visited there but there is no arrangement to attending customers and they have lack of staff so that's why there is a lot of rush they have to improved their service quality otherwise they have to closed the service center.

I purchased a micromax canvas xla 119 in the month of march 2014 and after 1 month only it stopped working. I went to a service center of micromax near by my place and he told me that this phone cant be repaired here and then on 1st of july 2014 i submitted it at another service center which is located in lucknow. ( PRINCE COMMUNICATION) since then there is no status update of my cell phone. I called on the complaint center no. of micromax and they always say 1 more week. Every now and then i keep calling but there is no proper response from the service center side. Its been more than a month!! Kindly help!!!

I am having a Micromax mobile model no. A240 purchased on December 2013. In the month of June 2014(14th june2014) my mobile got blank automatically. Took to the service center in Jayanagar, Bangalore . they said motherboard has to be changed. so they gave me a job sheet said that mobile will be returned in 20 days of time. I got my mobile repaired on 11th July 2014. When I checked the my speaker was not working, screws were missing, beeding cut near charging connector, back cover was not fitting and no camera clarity. They said it was taken to L3 level so they have to repair it . So I had to submit my mobile on 12th July 2014, still I have not my mobile repaired. When I called the customer service they speak very rudely saying it is in L3 level. I just told them to replace a new handset if you can't repair it, no response from them. I had even told them that I might register a complaint. They said go head which was very Rude. My job sheet number is[protected] Kindly help me. Regards, Suba Viswanath

I am facing issue with power button from last two months every time your service centre sort out my problem and after 2 or 3 days the same problem raised again and still my mobile is at service centre. This is my very first experience with Micromax and this is very bad experience. Please do some needful as early as possible. Regards, Harish Dhingra [protected]