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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 78

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S
ssureshtheni
from Barka Kana, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forgery on Data Card Mobile Payment

Address:Chennai, Tamil Nadu

Hi, I was using MTS Data card ([protected]) from Jan 2013 to Mar 2013. I have stopped using the data card after march month and paid the all bills for my usage. Told the customer care to stop the service due to network problem and signal, they told needs to write a letter in a showroom. But i was working in 24/7 timing and I don't have time to go to showroom. After that I have received the bill for the month of April mentioned i was using...
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S
suhrit111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not recharge 121 rs

Address:Kolkata, West Bengal

I have recharge Rs.121 on 19 sept 2014 and another recharge on 22 sept 2014 and I got 25+25=50Rs. in my main account and 125Rs promo balance for 19 oct 2014 and 125Rs promo balance for 22 oct 2014. Now I check my balance and suddenly saw 25Rs deduct from my account balance and Rs.125 promo balance.I do not understand and I call customer care and one stupid woman told me as I recharge twice that's why one recharge company deactivated....
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Address:Chennai, Tamil Nadu

Hi, I have an MBlaze internet connection, number [protected]. I am experiencing slow and spotty connection for a few months now. At times, the dongle shows red LED and goes completely slow. Then I might have to reconnect the dongle. Sometimes, the connection issue is at certain times during the day. For instance, yesterday 9 pm, I was unable to connect and get proper speeds. If I reconnect the dongle a couple of times, the connection may get...
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Address:Chennai, Tamil Nadu

i openly and directly state here that am not going to pay any amount for my usage of my postpaid mblaze ..i get the speed o[censored]pto 10 to 20 kbps..never mind i have a old computer ill connect ill downloaded u unwanted stuffs but i won pay the bill let them beg for money i hav a credit limit upto 3000 ..whch is for 3 months or what ever il use all the data till they disconnect it.....
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D
dipen2003
from Dinhata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS Fraud?? Big question.......................

Address:Darjeeling, West Bengal

My name is Dipen with MDN No. [protected] . I have had many unsolved issues with MTS in the past but this time i thought i should let everyone know that what kind of business practice MTS is into fooling customers and taking advantage of our slow legal system. I recharged my MTS wifi on 26th September with STV999 online which clearly till todays says, "999.00 0 STV 999 20GB UL (Speed upto 9.8 Mbps); Extra Usage >20GB at upto 64kbps) 30...
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G
ggobinath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and Fake Promise Regarding Speed

Address:Chennai, Tamil Nadu

I have bought MTS wifi datacard 7 months back. The executives explained the speed(upto 21.1 mpbs) and futures and i was really impressed and bought it immediately. When i start using it i was really disappointed because speed never crossed 256 kpbs.i have raised no of complaints but no use. whenever i called customer care they replied that the problem will be resolved with in 22 hrs but they never responded after that. after some period...
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S
sandeeparorasingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS Harassing me required payment of Non usable and free time of payment..

Address:New Delhi, Delhi

Hi, This is Sandeep Arora and I got MTS Wireless connection(DATA CARD) on Last year and they told me you pay 1299/- you got two months subscription free with DATA CARD.So, it's a good deal and I agree to pay this money to their agent.MTS customer care also call me the same that is you get two months subscription free. No money you have to pay for two months. After one month I got the bill for the same.So, I call the customer care...
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R
R.Prakashtnj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Modem & Deactivated but Bill is generated

Address:Thanjavur, Tamil Nadu

Sub: Dead Modem Purchased only not connecting and under repair. But, Dead modem Bill is generated every month end –- 21.09.2014 only – I disconnect my Mts and want to return your MTS . Modem. I want compensation for last two months. Ref: Your MTs Bill (12th Aug -2014) and Customer Care No.[protected] Details of Modem: Name: Prakash.R Activation Date: 9-Aug-2014 My Mts Data Card Number: [protected] My Account Number: [protected] My...
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P
Pavaldeep
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service, need help in closing the connection & refund

Address:Chennai, Tamil Nadu

Hi, Highly disappointed & [censored]ed up with the service from MTS! I had got this connection([protected]) for my home on 31 Aug'14. The connection is in the name of Kalaimani S (My dad's brother - My perippa in tamil). From day1 we were unable to use it, the device had frequent disconnection problem. The device was activated on probably 3rd or 4th of Sep, but we tried using it on 6th of Sep. Every 2mins the device restarts. I had...
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S
sahu.pradeep84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MBLAZE Network Service

Address:Bangalore, Karnataka

I have taken Mblaze Ultra Wi-Fi Dongle, 20 days back with the post paid plan of 999, while taking the connection they have promised to provide up to 9.8Mbps speed. But from the day 1 they have given only 1 Mbps speed up to 2 weeks after that they have given only 2kb/sec speed. I have called so many times to customer care, but they are list bother off the customer's complain. I wanted to disconnect the Internet service, but they are...
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Dear Sir, It is surprising that I am not getting the hard & soft copy of my data card No.[protected] after repeat request from your customer care services.The bill are reinburse to me from the company.Please look into the matter & advise to send the bill for July August at least. Surbrata Dey...
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A
avinash jha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG BALANCE DEDUCTION

Address:New Delhi, Delhi

My name is Avinash. My MTS No. is [protected]. while I'm in roaming, my amount Rs. 72 has been deducted even though my mobile was out of coverage for more than 3 month (from 7/6/2014 to 9/9/2014). when I came into coverage area on 9/9/2014. I enquired about the matter to CSR of the co. He told me you have activeted a service from your end and your balance will not refundable. I emailed to MTS appellate authority for the same but didn't get...
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S
Singh avi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non activation of MTS Wifi Data Card no 8104724139

Address:Jodhpur, Rajasthan

Leena.[protected]@gmail.com... I purchased MTS wifi Data card one & half week back. I reminded [protected] Mts customer care for verification & activation. Instead I was asked to lodge a complaint by sending an mail, and my problem will be sorted out. But to my surprise, shocke & dismay nothing has been done till noo.The Data wifi card is yet to be activated. In the mean while I contacted Customer care number of time & sent Nearly...
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H
Harshith Adyanthaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Customer Service

Address:Dakshina Kannada, Karnataka

I had purchased MTS MBLAZE ULTRA WIFI Postpaid connection on 11 Aug 2014 from Damodar Business Links, Door No.:10, City Point, Kodialbail, Mangalore-575003. It was activated on 14 Aug 2014 but had speed issues. so, I had registered a complaint on 15 Aug 2014 on the same issue and the complaint no. is AUG/6639 which was closed without any intimation. this issue was not been resolved. Two guys from technical team and visited my place to check...
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A
AD86
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening and Abusive Calls

Address:New Delhi, Delhi

I purchased 2 3G dongles from MTS. After 1 month o[censored]se and terrible service I spoke with a customer service representative and asked that my connection be terminated. I have not received a bill other than my first months bill. Today I received an extremely abusive phonecall from [protected]. The man and woman on the line falsely claimed to be lawyers at the Patiala High Court and once I told them that correctly someone from MTS Customer...
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dikshit9
from Mumbai, Maharashtra
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Plan change

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

My number is [protected]. I have purchased mts last month where I have Selected plan of 999 and the dealer here by his Mistake he changed my plan to 500 and now I am getting very less data to use I want to change The plan but they are not responding me Well and even the customer care are saying that plan will Be changed in next month . M very dis appointed With your service and if this service won't change This month before[protected]...
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surendersinghbhagatpura
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speed very slow.......

Address:Jaipur, Rajasthan

Dear sir i m using mts data 3g+ card having no [protected]...mts has claimed speed up to 9 mbps but now situation has been going worse day by day... speed is coming 300 kbps ..foeget the videos ...i m even not able to open yahoo ...gmail attachments...i have called to customer care no and asked them to register a complain but they all are deny problem till today...
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A
Aneesh Chandran
from Kochi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill for deactivated account

Address:Ernakulam, Kerala

Please find the details ... I bought an MTZ Mblaze broadband connection worth Rs. 1500/- (dongle) 3 months back (exactly on June 2014). While the connection procedure is progressing I explicitly checked with the executive that my residing location has full coverage of broadband connectivity. The executive had promised me that I am residing at the complete coverage area and a tower is located near my home town. I completely trust him and...
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योगेन्द्र पुष्कर
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3g wifi speed

Address:Jaipur, Rajasthan

महोदय मेने एक mts 3g wifi कनेक्शन लिया था जिसकी स्पीड अप टू 9.8 एमबीपीएस बतायी गयी थी पर पिछले छह महीने में स्पीड कभी भी 2एमबीपीएस से ज्यादा नहीं रही .. ओसत स्पीड 0.7 एमबीपीएस रही .. इसके...
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M
mudgal1132
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in data card

Address:Gurgaon, Haryana

hii i m using mts data 3g+ card having no [protected]...mts has claimed speed up to 9 mbps but it was up to 2 mbps in starting which was manageable and some how satisfactory. but now situation has been going worse day by day... speed is coming 300 kbps ..foeget the videos ...i m even not able to open yahoo ...gmail attachments...i have called to customer care no and asked them to resister a complaint but the person deniyed the same and suggest...
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