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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 79

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R
Rajesh
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fraudulent

Address:Chennai, Tamil Nadu

i just got mts mblaze data card last month and i just faced a lot of problem in the connection I filed complaint to the customer care several times I just got a call from the technical person of mts so that will be visting my house the next day morningi was just waiting for a long time and just give a call to the person who called me in the morning and he answered that he's too tired and he's not permanent employee of mts He is getting...
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Address:Ahmedabad, Gujarat

13 september i am activate post paid 875 + 2.5% tax = 925 per plan .. but thats plan not speed above 15 kbps. this months is tottaly wast MTS money. 3 time i am complaints in customer center 1 - SEP/2440 2- 3835 but problem not slove... refund dongle amounts 1600rs. because mts data is useless.....
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R
Ramprasad Anbazhagan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service and asked to pay while i cant use the product - Worst of worst service

Address:Chennai, Tamil Nadu

I had bought a MTS blaze([protected] ) dongle in the month of March. I had some connection issues from June. I had called the customer care and quoted my problem. The representative said the problem will be solved, nothing happened over a month even after several calls to the customer care.Then I went and gave the data card in the MTS store in T Nagar they said it is hardware problem and they will get it replaced. After a week I went and checked...
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H
haniismayil
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mblaze Ultra Wi-Fi 8453135889.Complaint against MTS Pathetic service.

Address:Bangalore, Karnataka

Mblaze Ultra Wi-Fi [protected].Complaint First Email: Wed, Sep 17, 2014 at 5:38 PM I am not getting any satisfaction for the money that I pay MTS for the past 2 months.I have been calling your customer care people and they are not there to fix any customer issues I guess.I liked your MTS ultra wifi which is why I didn't complain before. But now it is gone beyond a joke I reside at karnataka 560077.My need is just average speed of 2mbps...
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L
LubinArora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Calls from recovery department

Address:New Delhi, Delhi

Hi, I got MTS connection couple of months back. Details: Account Number: [protected] MTS Number: [protected] Initially, I faced a lot of connectivity issues, and tried contacting the customer care but was not able to get through the number they provided because it did not work and also I did not get any response from their customer care. Later, after too much wait, I mailed them again stating that I wanted to quit the connection....
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B
bhupender13
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No 3G speed even 2G is not there.

Address:New Delhi, Delhi

I have taken the plan of [protected]@999.I was promised that i will got 3G+ speed which will be upto 8.2 Mbps. But now i am not getting 3G speed even 2G speed is not there.I asked customer care 3 weeks ago he told me there is problem in step it will take 2 weeks and now after 3 weeks I again called customer care and again he is repeating the same and exact words. This is the worst service I have experience in my whole life I will discontinue...
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B
Basanth Verma
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Mts mblaze ultra wifi poor speed

Address:Bangalore, Karnataka

I bought an MTS MBLAZE ULTRA wifi Postpaid connection 45 days ago. I enjoyed the speed in the first billing cycle of the datacard. But as soon as the second month/ billing cycle began, the speed dropped merely to 8 times to what i was getting in the first month. Sometimes the downloading speed is around 30kbps and sometimes around 250kbps while it is supposed to be atleast 5Mbps(as they offer upto 9.8Mbps). I have complained regarding this...
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S
SaikrishnaKrish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS-Slow Speed

Address:Chennai, Tamil Nadu

I purchased MTS modem 7 days back.From the day i purchased i am not getting proper speed.Suddenly speed is around 1.8 Mbps and suddenly it is very low around 30 Kbps.I am utterly disappointed.Please look into this matter or refund my money of Rs.1400/- back.My data card number [protected]......
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K
KARTHICK RAJU
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MTS - Waste of money

Address:Chennai, Tamil Nadu

I have bought MTS datacard two months back. I was promised to get speeds upto 9.8 Mbps at the time of purchase. But I didn't even get speed nearly 512 kbps. I raised complaint to resolve the issue with complaint number jul\8741 and sep\5381. The Complaints were not resolved even after 2 months. I am getting very response from customer care. This my last hope....
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K
KARTHICK RAJU
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Very poor speed - MTS

Address:Chennai, Tamil Nadu

I have bought MTS datacard two months back. I was promised to get speeds upto 9.8 Mbps at the time of purchase. But I didn't even get speed nearly 512 kbps. I raised complaint to resolve the issue with complaint number 8741 and 5381. The Complaints were not resolved even after 2 months. I am getting very response from customer care....
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S
Shashikiranycm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plug and Play Speed Issue

Address:Bangalore, Karnataka

I Recently purchased a plug and play device from MTS. I was promised to get speeds upto 9.8 Mbps at the time of purchase. But I didn't even get speed nearly 512 kbps. I raised complaint to resolve the issue with complaint number 1904 and 5606. The Complaints were not resolved even after 3 - 4 weeks....
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Address:Mysore, Karnataka

I have dongle of MTS with wifi. But I am not able to connect the Internet through wifi from my smart phone. But every time we call customer care, different persons attend the call and they tell same options as technical suggestions. Even though we insist to register a complaint. They are not registering...
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Address:Sri Ganganagar, Rajasthan

i have activated my plan on 16 august of rs 799 but due to network problem and voice quality problem i want to deactivate the service . when i called on coustomer care i told them my problem and they said u can deactivate the services i[censored] want but u have to go to mts office sriganganagar . i went there and they clearly disagree for closure of connection i want u to help me in the closure of connection as iam not satisfied with the services...
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S
speedbird
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible-In Every Aspect

Address:Bangalore, Karnataka

I am writing to express disappointment with my whole entire MTS experience. I don't have a complaint number with me but I am sure that will not stop you from lending an ear to a dissatisfied customer. Here are the points I am detailing about my entire experience. 1. Product Purchase: My troubles with MTS began the moment I stepped into the shop to buy the product. I visited the Sangeetha Mobiles retail outlet at Forum Mall, Koramangala...
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C
chandansah
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad Internet MBLAZE signal then promised

Address:Bangalore, Karnataka

I took MTS MBLAZE 3G connection 2 weeks before, which promised they will provide Upto 9.8 Mbps speed. But from the 1st day I am not getting speed more than 0.5Mbps. I complaint to MTS customer care but still they not able to resolved the issue. Even without resolving they closed my ticket. Even they told our technical person will visit to my house but no one came to visit as of now. This is simply a case of cheating the customer. And if they...
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KAZI MAHAMMAD ASADULLA
from Bolpur, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OMH

Address:Birbhum, West Bengal

MY NUMBER IS-[protected].I CAN NOT CONVERT MY SIM CARD INTO OMH FOR INTERNET USING...I CAL MORE THEN 250TIMES TO CARE..THEY SAY GO TO THE NEAREST MTS OFFICE...I GO 8 OFFICE(BURDWAN, RAMPURHAT, BOLPUR, SEHARABAZAR ETC). THEY SAY OMH SIM FOR CONVERTING NOT COME FROM MTS COMPANY. MTS ONLY SENT NEW SIM WITH NUMBER ....
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D
dphalswal
from Jandiala Guru, Punjab
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NOT RESOLVING COMPLAINT

SIR MY COMPLAINT AGAINST LOW NETWORK IN MY AREA AND I HAD SUBMITTED COMPLAINT 2 MONTH AGO BUT NO SOLUTION WILL BE PROVIDED. AFTER THAT I AGAIN COMPLAINT ON 16 SEP 2014 AND MY COMPLAINT NO IS SEP/38995 AGAIN NO SOLUTION WILL PROVIDED BY COMPANY PLEASE HELP ME TO SOLVED OUT THIS PROBLEM IF COMPANY CAN'T PROVIDE FACILITY CLOSE THE COMPANY. WHY WE SUFFER FOR THEIR. THANKS DEEPAK VILLAGE AND POST OFFICE RAWTA NEW DELHI 110073...
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J
jck1122
from Chengalpattu, Tamil Nadu
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Poor connectivity .Buffering and poor speed

Hi I bought an MTS Mblaze wfi Dongle in August 2014(06 Aug), since i had heard about advertisement which boast of speed of 9.83 mpbs, through newpaper, Tv and through sms and other sources, I decided to try it.The main reason for this was that my daughter was preparing for her Cat and Gate exams and a fast internet was required.So after disconnecting the bsnl broadband wifi, which was giving me a speed of around 1.8 mpbs, (problems in...
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M
mohsin5156
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Very slow internet Speed

Address:Bharuch, Gujarat

hi, i am Mohsin Patel from Bharuch Gujarat .. i bought MTS Dongle with Rs999/- high speed(up to 9.8 mbps) 40GB plan . but i got average below 1mbps speed . i am complain too much time MTS Customer Care . 2 time MTS Person Mr.Mitesh Prajapati visited my Location he was agrred with my problem .. after that some called me From MTS and said in their obesetvation i got 1.5 to 2 MBPS speed ..i mailed applete but they also said that i got decent...
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Ali_Masud
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance discrepancy.

Address:Kolkata, West Bengal

Hi..This is Md Ali Masud from 24 Parganas, West Bengal and my cell number is [protected]. It was last night till 6:38 p.m. my available balance was 14.26 rupees. After approximately 1 hour my balance suddenly decrease to only 4.26 rupess. When i contacted to customer care personnel they told me that i downloaded some data from internet. I asked him told the exact time and they told it was 7:00 p.m. I shocked caz i even really did not use it...
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