OYO Rooms Complaints & Reviews

Initially, I had booked the hotel room for only 2 days and thought to go with early check-in at 6 am and I am fine with a 30% charge. As I check with the manager, he refused to provide early check-in. So I left with no choice and canceled the two days booking and booked the hotel for 3 days. If I can book for 3days, then why it is not possible for early check-in. It is clear that Hotel Management is pushed me to book for 3 days. I have raised...

Today I was booking a room at Oyo Townhouse 433 JPS.I chose the option pay Rs274 and rest later.I paid an amount of Rs274 using UPI transaction.The transaction ID is T2110270004186558842899 .The amount is deducted but in the app it showed an error of authentication failed and booking is also not completed.
I request you for a complete refund asap....

My booking id is QB7E2104 . On 24/10/21 . I have talked with one of customer care executive to change some details in my booking. He was talking with me so rudely this is not a time to call. You need to call in the morning for your problem. After that he cut my call without solving my query . By hearing such words from agent I have to cancel my booking for hotel raj residency B katra. Kindly take a strict action against agent. I hope I will...

I booked six days for hotel rooms but hotel manager not allowed one day more and remaining 5 days i book another hotel oyo customer care already i registered my complaint but they irritating and irresponsible answer gave and they cut my one day room rent commission for before checkout.but hotel manager kickoff me i am not before checkout hotel rooms.still 4 days amount not return...

I cancelled my booking id: WWFO6792 in Prime Residency, Bhubneshwar, Odisha on 18/10/2021. I paid Rs.4617/- for this and is eligible for full refund. Reason of my cancellation was the remote location of my booked hotel. Now when I'm trying to connect to the refund desk, the executive keeps me waiting for 22minutes and then the call disconnects automatically. It has happened almost 7-8 times. Inspite of keeping patience for such long durations...

Booking id_WWFO6792
Please refund the required amount within the time frame ASAP...

I cancelled my booking on 29th August 2021. But haven't received my refund yet. I called customer service more than 20 times now, they either transfer me to another call or go silent and dont say anything and i have to try again and again. No one was able to solve my problem....

Dera sir

I faced a lot of problem with hotel Ansh Place, I didn't reached at hotel but they show me checked in. And I didn't find any hotel at that location and nobody is there is to help me at late night.

Oyo customer service is very worst. They are not resolving my problem.

Kindly take an action on this

Booking ID -RGSJ0212

Contact no. [protected]...

BOOKING ID:WGI33048
My name is sarathkumart.J, I have booked a room on 22-10-21 but the premises owner won't let me check in at the last moment so i canceled my booking but i got the total refund amount of only Rs.87.I have tried to contacted customer care but no one is properly responding...

My Booking ID is FGDM3559 dated on 23rd October 2021. This booking was cancelled from OYO side without informing me while i was about to check in .When regarding this i tried to chat with cutomer care for the reason of cancellation, they informed due to Minimum amount non payment this booking is cancelled.But there is no meaning of this reason since i have made full payment already for the amount 2693 Rs. Now i have received partial payment...

Rent A is saying that she will not rent to us due to sheets being unable to be clean which is not any of my control I’ve rented from this place five different times in all the rooms had holes in the sheets stains in the sheets none of the rooms are completely prepared to even have people rented it is so nasty and roach infested and disgusting but I had only enough to rent this place I booked it online and she’s denying me service this...

Booking ID:- NKEP2561
Very bad service + No proper water, No elevator (it's not working), bad frontdesk manager's behaviour.
I checked in last night and not even 24hrs passed still I have to bear all this. Please check me out tomorrow standard time and refund my money.
Hotel refusing refund. It's a really bad hotel please please please help me get my hard earned money back😢...

My name is manish kumar paswan, I have booked oyo hotel Haras for 2 days booking id : F5QH8908 as per booked room no is 303 but they provide me hotel like there is no light no washroom and bad smelling room. He has been forcefully approved check in status, I didn't stay that hotel I left, so many times I approached OYO customer care but they also didn't reply and cut the phone... Whole gone in this issue
I have requested to you please...

When will i get my refund? Booking id: T2TF7389...

Hi Team,

I didn't not checked in hotel at 20th Oct due to personal reasons but I want to check in at 23 Oct again, please make my booking active again.

Please treat this email urgent.
I had called more then 20 times but not able connect to service team, horrible experience ever.

booking id : cc391256...

Hi., I am facing issue with the refund., It's been more than 1 month., But still I haven't receive my refund
Kindly have check .
Booking id : T2TF7389...

I booked a hotel through oyo app..while doing the payment through phonepe..money got debited but no booking id created and no booking happened...in my phone pe ..it is showing ..amount transferred to oyo merchant successful...so please look into this issue. Refund the debited money...

This is very pathetic and disgusting from oyo. Coming to the point booking was made for oyo collection o 77188 corner courtyard and i have selected room for suite 4x which is in a price of 999/- in oyo and a booking id generated QLD34511 app later the room was updated from suite room to deluxe thought i made a mistake and not selected the room which i wanted so i cancelled the booking and again rebooked for same hotel with suite room and...

BOOKING ID : NBT58080
REFUND STATUS (showing) : SUCCESS

But, The refund of INR Rs. 1715.00 hasn't been reach yet to my account.

I cancelled the booking on 18/10/2021 & Today is 20/10/2021

I want my Money back. Please look into it & do the needful....

I had to cancelled my booking on OYO 79007 Collection O Cinecity, (1st to 5th October, 2021) Booking No. RRB54697 due to some unavoidable reasons. I had cancelled my booking on 1st October 2021. After that I contacted with OYO customer service center and they sended a mail to me that, you will received the refundable amount within 7th to 14 working days. But till date I have not received my amount. I tried to contact with OYO customer care...