OYO Rooms Complaints & Reviews

I’m the property owner of POP 83160 Sri Kameswara Lodge N Convention Amadalavalasa 532185.
I’m suffering with OYO since Day1 of my property Listing.
When I’m surfing internet for OYO registration without knowledge.
One OYO Excutive unknown name called me and forced to list my property without giving any information. at that time I don’t know any thing about online bookings terms and App operations etc. OYO teem...

Ref: My booking with OYO28592-SRI MARUTI PILGRIM HOUSE-Trichy, Tamil Nadu, INDIA. Booking ID:H1TW6729

Hi

I have recently booked a 3 pax room with the above referred facility with Check in dates as 31 Oct – 01 Nov 2021.

Unfortunately, I was unable to use the facility as the property was against all my expectations and hopes. In my last 30-35 years of business and personal life, I never had encountered...

I was booking a room from Oyo app on 05/11/2021 from 7th heaven hotel Jamshedpur for Rs. 1194, and my money got deducted from my PhonePay Wallet but no booking showing on my Oyo app, tried to contact the customer care but they are unable to help me on that because I don't have the booking id. Need the refund asap. Please find the attachment for the payment...

Sir I booked a Oyo room in Coimbatore through agoda app and did the payment through online ...then i came to the room and the property's name has changed and ownership has changed ...our booking is not registered here ...I need a refund...

I want to change Check Out date from existing check out date[protected] to[protected] one day early Check Out) due to some alterations in booking Ids GH4H0181 and EBQK4811.

With regards

Chander Pratap Singh

Mob No. [protected]

Alternate No. [protected]...

I booked Baga Resort Dezy in Goa and after reaching there found there is no property at the location or anywhere nearby, after calling customer care they could not contact the property and did not give me the no either, after making several calls i got the refund initiated and got on Rs. 4275 but i paid Rs. 12854. I had to wait for 2 hours on the road with my family to find another place. OYO is a fraud company they are cheating people like...

My money debited from mobikwik wallet, but hotel not confirmed. No one answering my question in customer service. Immediate refund required....

I am very disappointed to say that Oyo Rooms is highly unprofessional and unreliable. Recently I and my friends had booked 4 rooms in 11903 Jumbo Stay, Kolkata with booking ID GLZ26249 for one night. On the date of booking, early morning there was a mail informing me that our booking had been cancelled. An amount of Rs. 4145/- was deducted as cancellation charge. As we were stranded in a city with no place to go to and with different states...

I booked an oyo hotel O 81367 Hotel Fortune with the oyo id YLVX7182 on 2nd October 2021 and made an advance payment of Rs.1596 from my phonepe number [protected](SBI account).Once I reach the hotel, manager denied check in on the ground that their contract with Oyo has been finished, they no longer allow booking from Oyo.Therefore I request Oyo to cancel my booking and start the refund process. They did that on the same day but even after...

Please find booking details
booking ID - ITBF9178.
date - 1.11.2021
hotel name - OYO 76253 P crown hotel(Nagpur)
Description - the room provided (number 101) was totally different than the picture displayed in OYO application. Room was very small, dirty bed sheets, no wifi, no hotwater. in toilet, there were potty stains, and it was not cleaned and unbearable smelly. when raised issue to reception person he said...

Amount of 1073 has been debited from my account but not book OYO rooms. Bank Transaction ID is [protected]
Do consider it....

I am living In a oyo room, my booking id is QDSM0238, Receptionist denied giving Invoice and said you will get it in oyo application, but it is not in application....

Dear OYO,
I had recently tried to book a hotel room in oyo That is on 30th around 01:19 Pm Yesterday of this month in Secunderabad for my 1day visit for that the app shows me to pay Rs.337 now and the rest of the amount will have to be paid at the time of checkin. I Followed the instructions shown and do a transaction of stipulated amount for getting room confirmation I've done this via. phonepe one of the payment mediums listed...

Hi Team,

I have booked a hotel through Oyo App on 30th October 2021. The payment is successful and the amount got deducted from the PhonePe app. However, no booking id is created in Oyo App.

The PhonePe team has confirmed that the payment is successful to the merchant's bank amount.

Requesting you to look into the issue and refund the debited amount.

Thank you....

I had booked a stay in oyo hotel in chennai for 11 days and the oyo app showed complimentary breakfast. When I reached the hotel, then they told there’s no complimentary breakfast. I immediately called the oyo customer care and then he talked to the property manager and then said as the commitment is not honoured, they’ll refund me 100 rs per day for my entire day and I need to contact the customer support after checkout. Today when I...

This is regarding - KEMC9156
I have reserved 2 rooms for date 15/Oct/2021 to 16/Oct/2021 at property OYO 46346 Kowsika Residency, Pondicherry by making the whole payment of 3433/- in advance(neft) via OYO mobile app.

While I was on my way to check-in to the property, I received a call from OYO([protected] at 15/Oct 6.42PM) informing that due to unavoidable circumstances, OYO is changing my booking KEMC9156 to another...

I had made a booking ID GEP07846,
But due to some error i selected 27/10/2021 (current day) instead of 28/10/2021 (day i wanted to check in)

I had made book on[protected]:47:48

Instantly tried calling the hotel option, no one answered, all the representative of OYO denied the refund.

I would like to get my refund back.

After trying modifying instantly there was an error.br...

I booked OYO 81027 from 15 Oct to 18 Oct 2021 (Paid total 2463 : 1963Rs + 500 Oyo money) - Booking ID : MOI14161. On 13th Oct Oyo changed my hotel to OYO Flagship 44105 without my consent. I cancelled the booking because new hotel was not suitable for us, I got Oyo's confirmation mail about the cancellation that 1963Rs will be refunded within 7-14 days and 500 oyo money will be credited in oyo wallet. Its been more than 14 days, only oyo...

Initially, I had booked the hotel room for only 2 days and thought to go with early check-in at 6 am and I am fine with a 30% charge. As I check with the manager, he refused to provide early check-in. So I left with no choice and canceled the two days booking and booked the hotel for 3 days. If I can book for 3days, then why it is not possible for early check-in. It is clear that Hotel Management is pushed me to book for 3 days. I have raised...

Today I was booking a room at Oyo Townhouse 433 JPS.I chose the option pay Rs274 and rest later.I paid an amount of Rs274 using UPI transaction.The transaction ID is T2110270004186558842899 .The amount is deducted but in the app it showed an error of authentication failed and booking is also not completed.
I request you for a complete refund asap....