OYO Rooms Complaints & Reviews

Property manager is not good I'm paying advance and he is not giving check in. he will first refuse for check in then when I'm leave there he will check in and check out on his own so never book this hotel....

They have promised a refund, but nothing is happening, they are just dodging this process....

Had made a booking of a room in Hotel Rama Inn as per details in the mail trail. OYO sent a mail to me asking me to make a partial (50%) of the rent for the proposed 2 days' stay saying that my accommodation was partially reserved and it would be confirmed on payment of 50% of the total rent as the property had a heavy demand . I paid it too (Please refer to the attached bank statement as proof of having paid the amount. However, I came to...

I tried booking a hotel, payment was made and room was not Booked. I tried speaking to oyo officials. They were just picking the call and nobody did answer or listen to the complaint. I think the most horrible experience I ve ever had with some company is this. Worst...

UPI fraud through phone calls. Hackers got my customers Id . it cannot possible without oyo involvement.. oyo platform is not very much confidential..even in oyo call center were not took my complain....

It was very disgusting to share my experience:

I booked OYO room for 2nd October, 2021 2 classic rooms for 6 guests at Hotel pearl 42, Chandigarh. When I reached there around 1: 30 p.m. room was not ready and it was asked that room will be ready by 3 o’clock while my check in time was 12:00 O’Clock. Room which was shown to us, it was very dirty, small room and smelling badly. In that room extra bed can’t be accommodated...

Booked a hotel after seeing its photos on OYO app. After going there it was found completely different. The hotel was actually situated in a very busy market place and the room was very small, congested and not clean enough. It's really difficult to park my vehicle there. Not even a restaurant was there in the property but Oyo has mentioned the photo of a bar also. Not a single real photo of the property is uploaded on the app. All the photographs...

I made a booking through the oyo app. At the first attempt, the transaction failed so I tried again with my credit card. Now my credit card shows two 1401₹ transactions for a single booking.
My booking ID is H1SP0714
Name: Rohan Ghatpande
Mobile no: [protected]

Please initiate the refund for the additional transfer. I have attached the screenshot below which clearly shows the 2802₹ amount transfer!...

Date of Incident: Oct 3 2021

Made a reservation on Sept 28 for OCT4, Chennai through OYO Agent, Paid 500 via Online booking, balance to be paid @hotel. So far NO ISSUE

Somebody by the name Ashish called on Oct3 - he said he is the property manager and rushed me to pay the balance, else room will be cancelled

He gave me ( whatsapped me) the EXACT balance to be paid including the CORRECT booking...

Yesterday 02/10/2021, I book a hotel, Spot on 63743 Jayesh lodging and boarding, booking I'd IALI0632. I pay all amount online but when I reached at hotel they was saying that hotel was closed before 2 month's we not getting any oyo booking.
But I allredy pay whole amount for hotel.
So please I want to refund my money as soon as possible....

Oyo hotel stya plz not laicence and fair laicence run hotel...

Booking id: DZ1M3408
I had booked a room at 09:08 am in the morning through customer care and cancel the same through customer care before because of an injury due to in my leg due to heavy rainfall at Nashik railway station and unable to travel towards the booking hotel.
I called oyo customer care for more than 30 times and everytime they cut the call during the communication. I have all the recordings with me to present to...

My registered mobile number is [protected] and booking ID is T0UO8243.
I'm a corporate traveller. I needed a room with AC and WIFI, so I booked the same with OYO. While checking In they first assigned me a room 203, which had both then suddenly they asked me to move to 303, which had a cooler which makes unwanted loud noise and no WIFI, upon questioning the hotel they had no answer for cooler and for WIFI they said I had a problem...

I have tried booking OYO for my cousin to attend an exam in Bangalore. Date of booking was 1st Oct 2021.
OYO15818 is the property in which I tried to book. I have selected UPI GooglePay as the payment option. I received a payment request on my phone from OYO and I accepted it. The money was debited from my account.

However, OYO website again asked to make payment. Since, it's required for me to book the accommodation,...

I had booked a room for 2 days on August 17 and i cancelled it. Today is October 1st and still i haven't received my refund it's 50 days. Customer support is so useless that they don't help at all. I i confirmed with my bank and they asked for Transaction ID/BRN. But the customer care is not providing me the ID. According to oyo my refund is success, so oyo must have BRN.
CHECK BELOW THE DETAILS it says refund status is success but...

I tried calling an oyo executive at [protected] they picked up my call and a guy from reception desk ask me to provide a number for booking and then he booked a room for me at oyo 143 townhouse royal garden for check in on 30/09/21 -check out date on 01/10/21 his name was arnindam from kolkata and then he asked me to do a payment of rupees 799 as i recevied a request of 799 and i payed the amount of 799 and then he told sir i am sending you...

The behaviour of hotel manager was very bad, he bullied and used abusive language which is quite unacceptable in any civilized society, first he refused to give the room which we had already booked and agreed only after appealing for a long time . We had no other option but to stay as we were stuck in the middle of night, he refused to give us even a bottle of water, so one can easily imagine what kind of difficulties we had to go through...

Oyo sai hamko koi call keya tha uska baad wo mera booking cancel keya hai aur abhi bol rha hai koi rufand nhi milega oyo ko kuch sestem bahut kharab hai mera last booking tha aur khvi booking nhi hoga...

OYO agent made wrong location booking and took advance via googlepay transaction.

He did not provide booking ID and now there is no record of my booking in OYO records to follow up on refund....

OYO agent made wrong location booking and took advance via googlepay transaction.

He did not provide booking ID and now there is no record of my booking in OYO records to follow up on refund....