OYO Rooms Complaints & Reviews

Sir as I booked a hotel two room when arrived at hotel to check in he just told me that we have no any room so when we raised are voice he told cancel your room and go away. We also lodge a complaint against owner on oyo service but they told us owner is giving you another room that was not liveable so we have left the room.
Oyo has provided only one booking id refund that is EM0R5240
But refund for Id QF4F0965 not given by...

Dear Sir,
I would to bring following facts for your consideration booking Oyo rooms.
I booked a room from OYO apps on dated 25.11.21 in Gwalior in M P
(check in 27.11.21 and check out 28.11.21).
I booked a room from OYO APPS and I was allotted rooms at Deep hotel in Gwalior.
When I reached Deep Hotel, They said they are not booking hotel
through OYO apps.
Then I approach OYO costumer care...

My booking was canceled by the hotel right before check-in time on Nov 13, I had a call with customer care they told me it's not possible to do an immediate refund but I can reach out again after the expected checkout time is over, So I reached out to them on 15 Nov but they failed to create a ticket for the refund then I reached out again on 17 Nov.
Post that I tried to reach them again on the status of the refund and I was told they...

I booked an Oyo hotel using booking.com. I made a partial payment of 1307. Due to change of plans, I was not able to visit. And they charged me a cancellation charge. I claimed a refund from booking.com and I was told that they contacted Oyo and they accepted their mistake and I will be refunded since there was free cancelation. I talked to Oyo's customer service and they mailed me that the refund would be provided within 7-14 days. But I...

I stayed 2 days via OYO, i am asking GST invoice but no response, i tried to reach customer care that people make me to wait 10 minutes but provided this number to call [protected] i called that also no response, chat option also not answering.
Booking id

KSZQ7142
LDOF0925...

Hi,

I have made the payment to the Oyo room seems the amount is already deducted from my bank and also the booking has not happened.

Seems the booking was cancelled instead of confirming I was about to pay half the amount when I was about to check In at the hotel.

Also, Oyo is now telling me that there was no booking made and no amount was transferred I called several times and it says there is...

My booking with OYO rooms was cancelled and booking amount was refunded without prior notification or justification.

Booking ID : CF0N2727

Booking dates : Dec 29- Dec 31
When contacted OYO support I did not get proper justificationa fn chat was ended without addressing my concern.

Why should I pay more to book when I had already done bookings....

I had booked a hotel via the OYO app and the details of the booking are being provided herein:-
Name of the hotel- Capital O Palette, Royal Haveli
Date of booking- 12th October 2021
Number of rooms and guests- 2 rooms 4 guests
Check in date- 27th November 2021
Check out date- 29th November 2021
Since the date of the booking no communication was made to me regarding the new changes which I am being...

I booked a hotel on 23rd through Oyo app, and i paid the money via Phonepe, then money was deducted but booking id was not generated and when I'm calling oyo customer care, they are talking rudely and they are not letting me complete, they are saying talk to someone else, this was not expected from oyo, and it's been 3 days no one is able to tell me when I will receive my money...

I didn't recieve refund on booking id DYSI5657 cancelled a month ago, after talking to the customer service, they don't respond,...

Hi OYO,

Please go through the pain a customer is going through for his hard earned money.

There is a huge Loophole in your system in reference to my booking id (C9529360) .The incident happened with me on 25th November 2021 and booking was made by me on 25th of November 2021.I got a call from a person name Rahul Singh from Hotel Capital O 28224 Victoria Royal as per him he was so called owner of the hotel and...

This is in reference to my oyo booking id UVDX2546 and NVR57350. The property address is Royal inn and suites, Oyo code- 76612, wilson garden, Bangalore. The guest stayed happily and checked out on 25/11/2021. Now, I am asking the property manager to generate the payment bill for their stay, but he simply denying it by saying that the booking was done with an online app, we have no hand in bill generation or anything.
I am frustrated...

I have paid an amount Rs.594 on 25th November 2021 through Google pay. The amount got deducted from my account but room is not booked and booking ID is also not generated.

I'm unable to reach their customer care. I would like to have my refund amount.

Attaching the screenshot of Gpay transaction details for your reference.

Thank You,
Mahesh
[protected]...

Booking detail: Resource ID: R5H8752

List of the issues as below:
No water in the morning in the bathroom.
Unhygienic place
Bathroom is so dirty. Leaking water at multiple places.
Bed linen is in pathetic condition
No sambhar in Breakfast. "Sir adjust madi today". I told him to please cancel the breakfast and refund my money. The answer is "Did you pay me?"
No tea/coffee...

It's very embarrassing to say that, my money was deducted twice for single booking id..
Even though i contacted the customer care twice, i have no hopes about my money..
My booking ID is COTL2528
Please refund my Money......

I have cancelled my booking on 25th October 2021 but still i have not recieved my refund amount after 1 month. I have contacted Oyo customer care lot of times but still not any positive result. Kindly check .

Booking ID : BXR27899...

Sir, I bioked a room in oyo on 19 nov 21.my booking id is HCPB0231 in coolection O 22587 by your agent.I pay the advance amount.on the way of my hotel the hotel maneger called me and refused to allot room said that there are no room in hotel. And its the time around 2200hrs.i complained your care and my complained but no action taken till dt...

Hello
I tried booking with Oyo my mobile number is [protected].
My money got deducted 4 times and I didn't get a booking. Please help me get refund for my money .
Total amount deducted 649+649+649+899 = 2846 rs.
Please help...

On 23/11/2021 I made a payment of rs.2581 to Oyo Rooms against a booking. But when I checked in bookings section no such booking was shown.
Hence, I want a refund for the amount I paid....

Hello sir
It is very unfortunate that i have to wright to you.
This complaint is regarding my booking id #GN5A0307.
On 13th November night i tried booking oyo multiple times and was not able to get a room.
everytime the hotel denied checkin.
I was along with my female friend and it was a embarrassing experience for me.
The harassessment didn't stopped here. I am being denied my reimbursement...