OYO Rooms Complaints & Reviews

14 days over after cancellation but no refund money credited to bank account.
Contacted multiple times through chat n call, no result.

Id : SM7H1691...

I booked a room on 16 October 2021 in Lucknow and paid through upi the booking failed but my money got deducted 1160 rs. I had to pay that amount again to book the room again. The booking id that got failed is GRPA3032
Please help me get a refund....

I have booked hotel through OYO And the alloted hotel name was champion comfort at Bangalore . I have made the payment Of Rs 3326/- on 05/07/2021. But when I went to check in the hotel, the person in the reception had denied us for check in and told that no payment was made to them and there is no confirmation from OYO to them. But my amount got debited and I got the msg too which I m forwarding below:
“Hello Sanjna sarangi, br...

I have booked hotel through OYO And they alloted me 2 rooms in the hotel named as champion comfort at Bangalore . I have made the payment Of Rs 3326/- on 05/07/2021. But when I went to check in the hotel, the person in the reception had denied us for check in and told that no payment was made to them and there is no confirmation from OYO to them. But my amount got debited and I got the msg too which I m forwarding below:
“Hello Sanjna...

I has booked oyo room at 3 october having oyo id-U7M42037 from almora but i cancel my booking within hour,

Reason for Cancellation-
I search hotel within near about me so hotal show range 2 to 3 km so i book hotel when i call hotel so he told me this hotel so far from location (near about 70 kk), i connect oyo assistance and request to cancel my booking and refund my amount. hotel cancel but no amount receive.
br...

I had book oyo townhall for stay from 16th Oct to 18th Oct. Booking id P8DG4156. You changed the hotel at the last moment. The reason the customer care person gave was that you delisted the property. But I know you must have done it because you got more money from somebody else. Have some loyalty towards the people who trusted you and booked hotel with you. What else a helpless customer can tell you....

I have booked a room on oyo and make payment through Phonepay. But oyo has not confirmed my booking.
And customer care is not giving satisfactory reply....

We stayed in hotel Annapurna Resort in puri for two days I e.13.10.21 and 15.10.21, actually I checked out 14th oct 10pm and in the checked out time some food touch in bedsheet so the manager of hotel he misbihave to our female person and our children and use bad language and to give money to us Rs 1000 against bedsheet.we told that child also stay in room so food touch to bedsheet in the room but he manager not listen our voice.
I...

I have raised an issue and its a month now, yet no information on my refund.

On September 13 2021, i booked a stay for 2 in OYO 79096 De Heritage for Rs. 768/- booking ID XPM80991,
At the time of check-in i was denied access and was told that it was low on tarrif issue. I spoke to the Oyo team and told them my situation. I was in an emergency at the time of denial at the hotel.
The Oyo Assistant that i spoke...

Hi, I Stayed at Oyo Townhouse 500-Bangalore on Sept 16th via booking ID IMGB0270, During checkout I have provided all GST relevant details and asked for GST Invoice, at the time the receptionist asured that the bill will sent to my Mail ID, since then for nearly one month I have been following with Oyo assist and customer care, still not received the GST Invoice....

I was forced to cancel my booking due to room condition

my booking id

oyo 23224 f-14 green park, booking no. J03r3878

i request to retune back the entire amount of my paid amount

i have paid rs. 2450/-...

Hi team,
There is a big loop holes in your system, where someone randomly calls me with all my booking details (JU734558)of hotels on the day of check in to confirm my stay and forcing me to pay whole balance amount to reserve the room,

I explained to him I have already paid 10% of amount to reserve the room rest amount I will come and pay, to which he said is not possible you will have to pay now.

I...

Re: Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: OSRM5964 | Resource: Booking

If anyone from Oyo was reading, I was Refering to the communication mentioned above.

The issue happend was, I booked a room at a hotel in Dharwad before I started my jouney from Bangalore via car, when my covid test result arrive at around 3 in the afternoon I paid for the booking as shown in the app online (there...

Very Rude behaviour of RECEPTIONIST and he don't have manners while speaking to customers. Room is very congested and no place for even having food. Also TV wasn't working, there was no AC Remote, only one bath towel for 2 people, they don't give soap too. They simply posted Room Service is available but it's not cooperative at all. Overall Experience was not good, especially Receptionist's attitude and his nonsense talks were really bad....

R/Sir
kindly inform to you sir i am booking hotel in Ajodhya in hotel The Nirmala Palace but my booking is confirm in hotel Ram inn in this situation me & my family suffering many problem The Nirmala Palace Onear is bery poor behabeyar with me & my family they will trating me & my family last & final i Have to Pay 1300 rs only stay 1 hrs their after i go Ramm in in ayodhya This hotel is very poor condition construction work is start...

Dear team

I have booked 2 rooms at OYO-78121 Red Rock on 1 st Oct 2021 at 11 Am with the booking id [protected] . Registered mobile no is [protected].But due to my planning change I have cancelled the booking on same day at 12.03 pm.But till now I didn't received the refund of amount.Regarding this one when i had spoken with your team they said that It was not refundable.But when iam cancelling the booking I have seen that it...

Booking ID KYU88329
Hotel Suvasna Vrindavan, ( OYO 79059)

This type of behaviour by your company is unpleasantly surprising. This i did not expect from a professional organisation. Kindly explain my fault for which cancellation charge has been deducted.. I once again reiterate my position...
1. On 02.10.2021 when we were on the way to Vrindavan ( after travelling by train for around 1000 km), I booked the hotel...

Dear Team,

We were local booking guest booked for 5th oct'2021 and check out date was today 6th. However, due to blunder negligence of oyo customer care booking executive I did not get check in on hotel.

Issue: I called customer care they suggested rooms in colaba side after all discount of Rs 1000/- booking id: HMB13674 and they said make payment online I did payment online through credit card and after...

We booked our Hotel from Oyo App on 23/09/2021 for night.. I was on my way to hotel i was marked checked in & while looking for a place & on call with oyo helpline in the meantime i was shown checked out.. I didnt stayed at the hotel infact i didnt find any hotel with that name... & my payment was deducted twice from google pay app.. Later no oyo executive helped me out regarding this matter my calls are contionusly dissconnected. No one...

I was searching for hotels on various hotel booking websites in and around Vrindavan on 1st Oct 2021 for my intended stay on 2nd Oct to 3rd Oct. I found a hotel named OYO 81979 MOHAN PALACE which looked decent on the pics and tried to book it. I did not reach the success page or received any confirmation message or email on my booking. However I got to know my booking ID from an Acko Insurance email which did not have any other details but...