OYO Rooms Complaints & Reviews

Money got deducted from my side but room not booked. I booked another one again. Money didn't get refund for previous one. Please look at my issue soon and hope it'll resolve quickly. I want my refund back as soon as possible

Money got deducted but room not booked and I want refund back

Hello Sir,
I was very frustrated and disappointed for the cheating which is made by Oyo.The Oyo application for booking rooms did cheat on us They took the money and dint give the room.if they are not supposed to give the room then why did they booked my room.please go through this and resolve my issue and provide justice for me.
My booking ID is UNT37682.
My mobile number is :[protected]

Today I booked an oyo for 1 day and paid 818 online through Google pay
The payment was successful, but in the oyo app, it shows booking failed.
My booking ID was I9GS2930. When i checked with Gpay, they said payment is success from their end and it's an issue at oyo side. Now, the money is deducted and my booking is still not completed. And there's no easy way to connect with your support. So i contacted and they said there's a booking number but it's showing payment processing, and told me to wait. Please resolve this asap in return my money

I was PHYSICALLY ATTACKED by the hotel manager and denied my refund for being verbally and PHYSICALLY abused and having to sustain a disgusting room for 1 week. I requested my final 3 nights be refunded due to not being provided entery to my room ... my keys never worked and the manager calli game names and swearing at me and my fiance. I checked out April 28 and I've yet to receive the deposit back... I CLEANED MY OWN ROOM... NO HOUSE KEEPING WAS PROVIDED MY ENTIRE 10 day stay. I was DENIED MY RECEIPT FOR MY ENTIRE STAY so I cannot claim it for my business... and I'm reporting this to the Better Business Bureau and obtain my attorney for a proper LAWSUIT for damages and abuse. I demand a 2 nights stay refund of $109 xs 2 EQUALLING $218.00 IN ADDITION TO MY $100 DEPOSIT. As swiftly as possible. If I don't hear back from OYO within 48 hours... by Tuesday May 17, 2022 4:30 PM EST. I WILL BE CONTACTING MY ATTORNEY TO SUE FOR A FULL REFUND OF 10 DAYS. PLUS DEPOSIT... IN ADDITION TO DAMAGES AQUIRED BY MANAGER OF SAID PROPERTY. I am in possession of video from other guest's mobile devices of the management CHASING ME AND THROWING OBJECTS AT MY BACK and I am more than happy to share with BBB and the news programs throughout the state of Florida.

Janet Turner
Check out April 28, 2022
LAST Reservation number WVJN5753
IMMEDIATE TOTAL DUE $318.00

Payment done by Paytm, There is no booking showing on OYO app and payment is deducted

Man sprayed around TV and that was all. Still ants in bed and night stand. Ants still trying to climb in my nose, underwear. We are leaving because we don't want to stay with ants. If there was a good result we would stay longer. In stead I feel we should be reimbursed because of the ants and roaches. If I was expected to deal with crap We would have not stayed at OYO.
Address is for OYO in USA 6101 Shelby Oaks Drive. MEMPHIS, TENNESSEE 38134.
Main office is in India

I have tried to book an Oyo, amout got debited and no booking done yet.

Order ID: P[protected]

I complained of ants everywhere. In the beds, everywhere. Come to spray and only done around TV and no where else. The ants were EVERYWHERE. Had them in my underwear after sleeping in the bed with ants there.
Cleaned my own room and had to beg for clean linen. No place to put bags of trash in. No pickup of dirty linen.
Don't smoke but people in next rooms did. Smoke entered our room. Register personal at front desk need retraining in kindness and being polite. Remember customers is what pays salaries and the bills. Wished we had asked for refund of money and turned around and walked out. Maybe people in India are rude but it doesn't cut the mustard here. We are going to stay elsewhere and want a refund. No way will I recommend OYO places to stay. It was at 6101 Shelby Oaks Drive. Memphis, Tennessee. Refund card used.

I book hotel today with give some advance amount but i cancel the hotel at same time . But in app it is showing refund success but i did not get any refund amount please help my booking id is EERP2544 and DRJ61651 andW8OH6164 and RNF56306

Hlw i book hotel with some booking amount but i cancelled the hotel in refund statua it is showing refund successful but in my bank account it is credited

I have booked in the hotel by app but money is deducted. Then it shows"something went wrong" and automatically comes out of app. I only have transaction id no booking id is generated paid from the phone pe. When call customer care they cut my phone.
Please resolve the issue

Today I have booked Oyo rooms in Mysure at 1pm my amount been deducted multiple times however booking didn't happen and I have not received any message or information regarding the booking. I have reached out customer care and also written email regarding the issue and requested to refund my amount however didn't receive any help. And today night after 8 hrs at 9PM I have received multiple bookings which is merely waste. I want my 9000/- to be refunded immediately. My mobile number is [protected] and booking Ids are 15FG5579, H7V90960. I have been using Oyo from past 7 years and I didn't expected this from Oyo services. I have reached out customer care support multiple times but no progress regarding resolution of my issue.

I tried to book a hotel last Friday (6th May). My money got deducted but booking ID was not generated.
So I had to book an alternate hotel and pay by cash.

I called Oyo customer service 5 times but there was no resolution from their end.

Transaction ID[protected]
Amount deducted - 1131
Kindly help me regarding the same.

I contacted with the bank regarding the same and they gave the below reply.
"Greetings from the Slice!
We regret the inconvenience caused. The mentioned transaction id[protected] has been successfully settled and the merchant has claimed the amount for the same.
We request you to kindly once recheck with the merchant and get back to us if you still encounter the same issue."

I have booked an oyo town house today which has booking I’d:- QJPY2183. Money debited for booking single oyo room. Please contact me via email ([protected]@gmail.com). Kindly refund my one payment from my two payments

Amount deducted and payment was done successfully but I haven’t received any confirmation message Not even confirmation message to mail and number

Have made payment to oyo using my card with email address [protected]@gmail.com and phone number [protected]. The money was deducted from my two account tried for 4 times each time but the payment failed and i did the payment at 5th time again for an amount 1275 rs. The 5th payment has now passed but i want a refund for my last 4 payments.All incident happened on 10th may.Please refund the amount in my bank this was highly inconvenient.

I'm booking a property like room . In Oyo app . Pay online .. amount debited. .. Go to the Room . Receptionist telling .rooms is not available . He said Chat to Oyo help .com. so please Initiate the amount

I have paid amount of rs 1177 for a booking of 2 rooms. The amount got deducted from my account and its not verified from the opposite side. So please do the necessary to get my refund or help me to get the payment verified.

I tried to book a room using OYO app and first transaction to book a room was successful and the money got deducted but the booking did not take place. I had to make payment twice to make the booking. The application has got alot of bugs and I want this issue resolved.