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OYO Rooms Complaints & Reviews

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Last updated Apr 6, 2024
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OYO Rooms reviews & complaints page 90

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A
Akarshak1998
May 4, 2022
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted room not booked

I have paid the amount 2424 to book my room. The amount got deducted but the room was not booked. I tried calling them several tikes but I was redirected back to the app. I cancelled the booking but still the amount is not credited....
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A
Anusha Mudiraj
May 4, 2022
May 6, 2022
This thread was updated on May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not accepted

Website:Oyo

I made booking on oyo app on 03.05.2922 and the booking id is WNU56710... I paid through Google pay app and the transaction was successful imy app but it showed transaction failed in oyo app. Kindly refund the amount deducted.
Booking id : WNU56710
Account number : [protected]
Ifsc code: SBIN0015780
UPI ID : anu.[protected]@okaxis
UPI transaction id :[protected]
Google pay transaction id : CICAgODz0OWkbA...
+1 photos
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M
manijanislam
May 4, 2022
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not added to my account

So I book A hotel through oyo I make payment via phonepe
After I call the hotel they refused to give me room they told me cancel your booking on oyo and came offline then I will provide you room otherwise there is no room for you
Than I call customer service they cancel the booking and I got refund immediately within 5 minutes
And they told me to book again the same hotel and told me now there is no issue you can go...
+1 photos
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D
Deepud
from Thiruvalla, Kerala
May 3, 2022
May 4, 2022
This thread was updated on May 4, 2022
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Oyo booking property issue

Address:OYO 30456 Amare Holidays Kommady, Kommady, national highway, Alapuzha, Alappuzha

I booked one room 2adults for[protected] to[protected] in oyo property 30456 booking id
G1019571 through online payment
I trusted oyo. But when i reached the property there is no oyo and the building like abandoned one like ghost house. I paid 604rs for the room so i want the refund of the booking but now its showing refund amount 18rs only. Why is that? There is no problem with my side its your problem so i want the correct...
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A
Anand911
from Kochi, Kerala
May 3, 2022
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Refund of modified booking

I had initially booked 5 rooms for which I paid INR 5815 then modified to 1 room with booking ID KCRX2142. When I contacted customer support they said I would receive the refund of INR 4182 as soon as I check out from the hotel within 48hrs, but it is still not received and there is no response from Oyo. After checkout, I tried to contact customer support but couldn't connect to the call due to the high call volume every time I call, Even...
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S
Shaima1
from Avinashi, Tamil Nadu
May 3, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Unable to update my checkout date

Address:Electronic city phase 2, Bangalore

I booked oyo room from may 2nd to may 8th. Due to some reason, I needed an early checkout i.e on may 3rd and my checkout time is 5pm. The hotel staff was unable to process my checkout request through the app and I'm unable to process my refund.
Kindly look into this issue and address it asap....
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S
Sameer788
May 3, 2022
May 6, 2022
This thread was updated on May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking not done payment deducted

I hava made a booking via Oyo but amount deducted through Paytm although no booking is shown . What is going on ?? Worst service...
+1 photos
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A
aryang07
May 3, 2022
May 4, 2022
This thread was updated on May 4, 2022
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Charged for wrong booking

I had called to make a booking at GR Hospitality(OYO 14778) in Baguihati, Kolkata on 29th April and the receiver made a wrong booking. He made a booking in Hotel Royal Inn (OYO 9275) in Faridabad (Booking ID: NDSN8254) for which I was charged as well. He said that he made a mistake and the booking was cancelled and I would get the money refunded to my bank account within 2-3 working days. I checked the "Previous bookings" section in the app...
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V
vivekv13
May 3, 2022
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OYO data breach and fraudulent payment issue

Address:OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, India, Pin Code – 122001.

Booking Id: K15F7613
I had booked an Oyo room from 30th April 2022 to 11th May 2022 at. I did initial payment of Rs.7k and got a call from OYO consultant on 30th April to complete the payment with a discounted amount of ₹11, 555.
After call he contacted me in whatsapp with my booking Id, my place of stay, duration of stay and even gave me account details of a bank account with beneficiary name "OYO Rooms" (that is why it...
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N
nitishkaushik
May 3, 2022
May 6, 2022
This thread was updated on May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from account but no booking showing on mobile app

Address:Dedhradun uttarkhand

Hi,

I have made a payment of Rs.688 to oyorooms.[protected]@axisbank on 03-05-22. The UPI transaction reference number is[protected]. But booking not showing in mobile app.
I made my booking in hotel paras dehradun uttarakhand.
I am adding screenshots of balance deduction below.
My registered mobile number is [protected]

Please help me in refunding the amount at earliest....
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B
Balaji Poluru
May 3, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Please refund me asap

I have tried to book a room from Oyo but it got sold out but I have not received any refund till now please help me i want to book another room now I am out of money I don't have any place to go now please help me asap

My Transaction ID:T2205031215077361296631...
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S
Smegha
from Chennai, Tamil Nadu
May 3, 2022
May 15, 2022
This thread was updated on May 15, 2022
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Money deducted but I didn't get any booking Id and rooms

Address:Chennai,ECR ,shollinganellur, townhouse 1005 Gsilver hotels and resorts

I have booked room in Oyo in Chennai ECR Townhouse.my money was deducted from my bank account but i haven't received any booking Id and massage or mail..and the hotel refused to give room for that payment...
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Balaji Poluru
May 3, 2022
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I have not received any refund

I have booked a room from Oyo but it got sold out i haven't received any refund please help!!!...
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P
pankajdalvi
May 3, 2022
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change the booked hotel to cottage without any intimation and charge extra

I had booked a room in White house resort for the date 16/04/2022 to 18/04/2022, Nagaon, Alibaug booking ID-Y0820495. The Booking confirmed the same message received from OYO rooms.

On the day of check-in hotels another message came from Oyo that booking is shifted to another cottage,
How can Oyo cancel the hotel or resort booking without any intimation and provide booking to the cottages with the same price and that...
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R
RajeshDharmakkan
from Chennai, Tamil Nadu
May 3, 2022
May 7, 2022
This thread was updated on May 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Check in refused by hotel

Address:oyorooms
Website:www.oyorooms.com/booking/entu2491/?phone=8608880111

I made a booking for Z6I58630 at OYO 10950 Hotel Hills Palace Booking got confirmed and I made a payment of Rs. 4160. But I tried to change the checkin data. But not able to . I reached customer care. He suggest to make a new booking with the required date and they will refund the amount of Rs. 4160.

I made an another booking ENTU2491 at OYO Flagship 83082 Angel Nivas. and paid the amount Rs 3614.

When I enter...
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S
Sneha Das01
May 3, 2022
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted but my booking not confirmed yet

I have paid rs.380 through amazon pay to oyo app on 03.05.2022 to book hotel in kolkata. My money got deducted but booking not confirmed by oyo app
What should I Do now?...
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O
omkar muni
May 2, 2022
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited but booking not successful

Hi Team, I tried to book the room in tirupathi and details went to phonepe where i paid the amount of 479 Rs/-. But to my surprise, the booking wasn't successful and i dont know where to reach to talk about this issue. They dont have customer care number and customer care email to talk about it.

Transaction details : T2205021724479444771873
Date : 2 May 2022
Mobile Number : [protected]...
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S
Siddartha Chougoni
May 2, 2022
May 5, 2022
This thread was updated on May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged more amount during checking in to a hotel for which already payment is done through oyo, OYO denied to help us us

I have booked a room for 3 people in pondicherry for 1066/- through OYO customer care reservation service.

but when i checked in to hotel, receptionist asked for extra 500 since we are 3 people & asked us to reach OYO customer care for any concerns. That is where we got cheated, wwe are not able to reach None of OYO customer executives & ended up paying extra for time being. but still later also we were not able to reach them...
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spgokul7
from Ramanathapuram, Tamil Nadu
May 2, 2022
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment struck

Address:Ernakulam kochi
Website:Oyo rooms

I have booked 8 rooms as 16 guest in oyo and i payed the amount and the amount deducted from my account but from oyo app no such information like booking is confirmed or any other booking id is given and there is no responce from the custemer care please me this...
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R
Rahul@2022
from Delhi, Delhi
May 1, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Amount deducted but not generated booking id on same day

Address:New Delhi, Delhi

Dear Oyo Team,

As already mentioned booking was not confirmed by oyo app hence no booking id got generated on 30 april 2022 but today is 1 may 2022 now i can see my booking id but amount 499 rupees already paid on 30 april by Google pay upi. My registered number is [protected]. please resolve the issue at the earliest....
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