OYO Rooms Complaints & Reviews

I have made the booking of OYO room via Booking.com for the below mentioned period. The hotel denied to provide the room even after the booking and I was forced to cancel the booking. I have discussed the matter with customer care and they approved the refund. The money is not yet received in my account. Please do the needful.

On Fri Apr 15 00:35:39 GMT 2022 wrote:
RCA FORMAT FOR REFUND/WAIVERS

Ticket...

Pathetic service by oyo debited my money from wallet and when I got option of cancelling my booking then I get zero refund without even checking in pathetic pathetic customer service I called them minimum 30 times and no one is ready to solve my problem
QFH66102 - BOOKING ID...

I have paid rs. 1581 through slice card to oyo app on 07 may 2022 to book hotel in banglore at OYO 378 Aira Apartments . My money got deducted but booking not confirmed by oyo app and no booking ID generates. On calling customer care of oyo they have booked hotel again and said i will raise complaint for you for refund but no intimation received for that. Now i lost my money and no information i have where i have to go for my money, oyo has...

I stayed at the Dovecote Hotel, UK 04/05/22 05/05/22. Booking Ref [protected]. It was booked through Hotels.com.

When I checked out of the hotel, I was for the VAT invoice but was told that I would need to ask OYO Room or Hotels.com.

I have asked both Oyo Rooms and Hotels.com for a VAT invoice and have been refused with both companies saying I should ask the other.

I need the VAT invoice for...

I booked 2 rooms and paid for it using UPI. My money got deducted but I haven't received any confirmation or booking ID. I cant use OYO chat because it asks for bookingID which I dont have. Contacted customer care and all they say is to wait....

We booked 11 rooms with Oyo Rooms at Hotel Karishma, Pune (OYO 11601) with booking Id XHXW7971 and paid the required advance. On the day of check in, the hotel called us to say that this rate is not acceptable to them and they will not allow check in. Calling the OYO helpline was of no use. In the middle of this, we got a call from an unidentified person claiming to be the Area Service Manager of OYO who said he will sort out the issue provided...

Hi,

I have booked an OYO with booking ID: GS5F6198 for three days and due to bad service at the hotel I had to checkout after staying for one day. I have confirmed with the Service desk before checking out on the previous day regarding the refund they said they will charge an extra day amount as early check out charges for which I said I am okay with it and then the third day amount will be refunded. I have checked out after...

I booked oyo room for 7 days in OYO Flagship 14397 Varcity Phi Pavilion, bengaluru. I paid 5964 rupees thru google pay and money got deducted but I didn't receive and confirmation or booking-id. So now without booking-id I am not able to receive support thru oyo app. My registered mobile number is [protected]...

Hi,
It is regarding my Booking ID is CMOK6923

The booking was changed to a different hotel without any information.
I only found out when I went to the original hotel I booked and opened the app.
They said that they are now blocked and have been removed from the property.
I have been informed nothing about this before and I never knew my booked hotel will be thrown off to a different place without...

I booked a room at OYO in Fort Worth, Texas off Oakland and I-30 on Wednesday May 4, 2022 and am still in shock. I made the reservation through the app and immediately had issues. I used a coupon for a $29 offer for first time booking. After completing the information I was to be charged $33 total but nothing showed up on under my bookings tab and I had received no email. To make sure the payment hadn’t gone through i checked my account...

I booked a hotel in Kolkata today from Oyo app. Payment was done from Paytm of 851 rupees and Amex cc of 891 rupees. Money got deducted but didn't received any booking, due to urgency of my stay I repeated the payment 3 times out of 1 got successful.
I was totally frustrated that time, being regular customer I trusted the Oyo app on refund related issues.
Please initiate my refund of other two failed booking.
Attaching...

Booking ID: S70T2094

I need GST invoice for this Booking ID. I tried calling customer support but useless. The people working at customer care just hang up, will stay on mute till we disconnect or act as they don't hear our voice. Such a worst customer care support team.

I need the GST invoice to claim the amount from my company. Now, I am made to run pillar to post but to no avail. I have sent mails to escalations...

During hotel booking amount was deducted two times in the UPI app.
hotel(the pioneer hotel, Mussoorie) booking reference no. is XZFC8215. Please process the refund on an immediate basis....

I did book a hotel, and the booking is confirmed (booking ID: ZVRF6757). The money got deducted twice. First time it said that the payment cannot be processed so try again. I again the did the payment, this time the payment was successful. Hence the money got deducted two times. kindly, please refund the amount....

I booked a room on Oyo app on yesterday night at durga residency a hotel in mogappair, my money of 675 got deducted but the room didn't book, when i visited the hotel they said they have no rooms ! So we booked a different room not from oyo nearby ... But today morning it came and it says that i am checked out of the room in durga residency which i didnt stay, now when i try to cancel it, it shows cancel charge as 675 and refund as 0, kindly...

On 01/05/2022 early morning I have tried a/c rooms in Tirupathy and called OYO rooms, The person requested to make payment online for which I denied. Further he requested to pay atleast 493/- to confirm booking and sent link for payment through sms from OYO id. So, I have made the payment. Hotel Name (Vishnu Bavan, Near Rly Stn., Tirupathy) was shared by him. To my utter shock there was no room vacant and hence could not occupy room there.br...

Booked room in hotel Whiteridge Gachibowli. payment done for 6500rs. Did not receive booking I'd. Kindly help on refund or booking....

Hi team Oyo,

Done booking for whiteridge hotel gachibowli.money paid using phonepe.momwu debited but no booking is done.kindky help

Thankyou....

I did booking on oyo for 12th April and 13th April.my booking id is C3RI5916. but my booking is cancled by hotel . I booked oyo townhouse 441 vat hotel Delhi Paschim Vihar.
I called oyo customer care no. And she told me at that time is booking got cancle by mistake by hotel and she asked me my account details I gave her my account details and she gave conformation on my mail that refund amount will initiate with in 7 to 14 days but...

I had recently reserved an OYO room (Bangalore, SPOT ON 78462 A Class Suites) and paid the initial amount directly via the OYO website. However, just on the day of arrival, I received a call from someone by the name of Pankaj from the hotel stating that the rooms in the hotel are unavailable and they can confirm the reservation only if I pay the pending amount immediately. And they also insisted that I pay directly to the number they provide....