I have booked a room with Oyo with ID YOZX4127
Due to some personal reason i have to cancelled that booking after 15 minutes.
I have paid to them VIA credit card
Total amount was 447 but they refund only Rs 40 and rest 407 is still pending.
There customer service persons are big fraud they keep your call on hold for half n hour & then cut it without resolution.
They keep harssiing people knowingly even...
Date- 21/05/2022.
I booked an oyo room around 10 AM and my money is deducted but on oyo app it shows "Bookin on hold", and message is showing under my booking details "Payment is unsuccessful kindly pay again in 30 mins". Then I contacted customer support they told me that the payment is not processed due to server issue, you will get your money back within 7 to 14 days. That time I need a room so I booked again (Same hotel). When...
Hi
I was just booking a hotel in noida from May 21, 2022 to May 23, 2022 in OYO 75488. My payment is completed and the money is deducted from the bank but the booking is not reflecting on the app.
How will I get the refund and how will I book the hotel again?...
I booked an oyo and made the payment online by upi but I didn’t got any confirmation regarding the same. The money has been debited but i have not received any confirmation from the oyo site....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I attempted to make a booking on 12th May at 10:36 pm through the OYO app. I executed the transaction through PayTM for the amount of Rs. 1870. After the transaction, the booking ID was not generated and I lost my money.
I have the transaction ID of PayTM. I would like to have a refund of the entire money earliest.
Your customer care centre is absolutely pathetic. Customer care executives...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have been mailing them since 29th april. I booked a hotel from their mobile application and paid the whole amount for my 2 days stay in Mumbai. But i when i reach to the place, manager denied for the checkin and ask me to contact help center. I called and wasted nearly 2 hour in the afternoon. The Oyo care tried for shifting my booking into another hotel but they failed to orovide the same...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sir/mam i had booked my room on Ankita guest house, checkin date was 21 may but i cancelled on 19 may but after that i didn't receive my rehund amount, my booking id is = B2718025. Also there is no support from oyo customer care...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
On 12th May, 2022, I have booked a room in OYO room vide booking ID no. 193E6796. The booking is confirmed. Hotel name: Silverkey Executive Stays 26484, Majjid Nagar. Check in time 14 th May 12:00 PM. I have paid Rs. 146.00 for booking. The payment confirmation is attached.
On arriving to the location via OLA, Manager was contacted and he refused to provide any room. The receipt of the OLA cab is attached. I have spent Rs. 806 on...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I book a hotel on oyo for 18th till 21st may. Check in on 18th and check out on 19th may at 9:00 pm due to the hotel service and few issues. I call the customer care four times for refund for the remaining days. The first one ask me to be on line ( it takes 20+minutes and they cut off). My next call was met with a rude customer service and told me not to call. I call the third time, the guy on the line ask me my detail, and let me hold on...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
With this Escalation ID I was promised a refund within 7-14 days and I haven't received a refund yet..
If I send email or call them, they don't respond.. And haven't given me my refund....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Dear team
My oyo account number is [protected]
I had a stay at Hotel Rushank Inn townhouse on 14th May-15th May.
I booked it on 13th may as I was getting the best price that is 652 rs.
I had a few issues with the hotel like wifi was not working, the handle gate of the room was broken I asked them to fix but they didn't. at sharp 11 they started banging my door that you have to vacate the hotel and so on. and while...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I had to cancel a booking due to certain reasons and it was within oyo’s refund policy. The refund status is showing confirm, but it is not reflecting in my account.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I am still waiting for the refund of ₹985 which was deducted from the credit card but the booking was not successful. This was paid on 10 May 2022. I have also checked with my bank and they have confirmed that Oyo have taken the payment. Please refund my INR 985....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have made payment for a hotel room. My money got deducted from my bank account but in Oyo app, its showing payment failed.
I tried reach customer care but its not even connecting with Agents anytime.
Please refund my amount.
Amount: 2261
Booking Id: DBDV2122
Payment mode: credit card...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
This is regarding my booking ref#CU884666 at Capital O 63727 Mythri Hotel booked from May 9th to May 11th. Payment was deducted 2 times, attached screen shot for reference. I tried to call customer care services but no use at all....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Today i have room booked by yono .room booking confirmation also got...when i reached at room property person told to me without RTPCR report not allowed room pls cancel it..about RTPCR report nobody told me either oyo team/mail also .after cancelation my deduct amount refund to my account. But nobody properly answer to me..only oyo help team 3 to 4 members by chat only but proper answer not give to me only give to me rating 5...how to give...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
My money got debited but I did not recived service from Oyo ...i book oyo 23461 In Bangalore from 24/04/22 to 27/04/22
And I did not got my booking id also ...please help me solve my issue and refund my 2631 which I paid.
Or else I am ready to put case on Oyo...and Oyo has crores of money which they have to return to there customers...