Pantaloons Fashion & Retail Complaints & Reviews

We are regular visitors of nacharam showroom and today we decided that it is not a worthy shop any more due to very insensitive response and behaviour from a billing person. It was utterly disgusting experince. If someone cares for their customers. Requesting them to take appropriate corrective and preventive action to avoid unpleasantness and heartburn to the customers. I will be a nolonger a customer for this brand...

This complaint is regarding the status of my refund for order number 2904913. 2 shirts worth 498 rupees had been returned 6 days ago. Since then there have not been any updates. Also 4 other shirts in the same order have not been sent.

There is no way to communicate with you people.
No response online or via calls.

Hence, i am cancelling my next order worth 1100 rupees which had to be delivered today....

I bought a ballerina from the pantaloons at saket select city walk. Upon purchasing, i was told that if i have any issues with it, i could return it within 15 days. When i went to the store for exchange, they completely refused for the same. Even upon repeated requests, they did not get my point. I wouldn't have bought that size in the first place, had i not been told by the salesman that i could change it within 15 days! I would have thought...

Harrased by security guards today 10 th oct 2018 at 9 10 pm in agartala m. L. Plaza pantaloon showroom. They did not give the bag token but they asked to produce the token. When we told that you did not give the token the told that they are 100 percent sure that they have given the token. And my wife check her bag several times but she did not find the token with her. After few times it was found with the security guard. Its very disgusting...

I have purchased garments worth rs.6305/-vide invoice/reciept number:p197002i18015290 on[protected]Time 19.03 as per the reciept). Initially i had purchased two shirts and one pant. The salesman briefed me about the offer for getting dinner set made me purchase two more shirts considering the gift offer. But at the gift counter i was told to come two days later as the gift is over. Again after three days i have gone to them for the gift...

Receipt no-p196003i18009888 and p196002i18011739
Purchase for rs. 3897.00 and rs 2003.00 respectively. Thus i am bound to get the gift i. E. Borosil dinner set according to your advertisements but
They failed to give me the gift item. I have visited pantaloons at kanchrapara and chandan nagar and they have failed to give me the gift. As a customer this is very unsatisfactory. Hope you check my complaint and kindly have a look...

I'm a very regular customer to pantaloon begumpet. For the first time i visited nacharam branch today with a horrific experience from the management.

We shopped the cost of aproxx 12 k of kids clothing. We were given an - pay 11rs and get a cook n serve set of 3 containers.
But the billing staff suggested to make 2 different bill's to claim the - pay 600 rs for a scratch card gift.
They kept changing / shuffling...

This is to inform you all team that i was visited to your brand and this is my third time shopping. And i won’t feel good at billing. I was informed to call management and they took to receive me 10 min and i was waited in the queue for 30 min. Can i know why only one counter you guys run always even it is sunday this day will be a rush hour and i meet with manager (Ms. Naina) she was informing a unassery thing which she even don’t have...

This is dr ritu and i have been shopping with pantaloons since it came as a brand!!!... And a regular customer and monthly shopping of around 5k-8k... And during festivities it increases upto no limit!... It’s my family store!!! But recently on 23rd september 2018, i did a shopping of 6800₹ from pantaloons south extension 2, new delhi outlet and due to irritatingly slow billing counter boy i got late and wanted to alter two kurtas which...

I have purchased from abfrl, pantaloons, diamond city mall, 68 jessore road, kolkata - 700055 garments worth rs. 7151/-. I was eligible for gift item of worth rs.1150/-. Firstly in the counter they added the amount of free gift item and deducted 8301/-. After that they realized the mistake and give me credit note of rs. 1150/-. To that extent i needed to compromise and kind of being forced to shop rs. 1150/- within 30 days to avail the coupon,...

Dear team
I m your valuable customer of pantaloon i have also green card with 2012 but currently your voucher sechme is very poor any body can not guide the selected brand you are purchasing in voucher than i will visit at today 22.09.18 his told me plsee purchase the selected brand

Now i m dicide i m not purchase any item in an pantaloon today it's my last visit
My monthly shopping 8 to 9 thousand
Regards...

Dear concerned person,
I, Ratul Biswas had submitted an Allen Solly chinos to the Pantaloons customer support, Diamond Plaza, Nager Bazar, to resize the trouser on 20th September 2018. They took the measurements and gave me a slip to collect it next day. But during collection, they are saying that they have lost the item. Kindly look into this matter because it is matter of sheer negligence....

This is Abhishek Kini from Mumbai. A big fan of Pantaloons. However, few things have started questioning the same. I am getting unwanted calls from [protected]. The person is saying that he is calling from pataloons. He keeps calling me 4-5 times a day, which is really annoying. I have already told him not to call again. Still getting calls from same number. Never expected such behaviour from a big brand like Pantaloons. If this continues...

Hi... I purchased a top of rs 1000 from pantaloons on 18th september. Somehow i lost the price tag but i have purchase slip. Can exchange is possible on 19th september. Actually i have price tag also but somehow it broked up. Please let me know exchange is possible or not. I purchased it yesterday only and want to exchange due to size issue. Please let me know and help me out. I have only price receipt and broken price tag....

Dear sir,
I am a valuable customer of pantaloons. On dated 15/09/18 & 17/09/18 i have purchased cloths from your siliguri cosmos pantaloons & vega circle, siliguri. Total amount will be appx 16, 000/- as per advice of cashier i made 4 bills separate for obtain puja offer against 5000 & above purchase. But i have got only 2 borosil dinner set instead of 3. Though my bills has been prepared accordingly for obtain dinner set. Details...

My previous experience with pantaloons was good but when this time i purchases 2 tops and one jean from pantaloons in paras down town mall zirakpur, i was shocked to see my jeans and tops stretched completely. I completely wasted money on these products. Now i am not happy from your side. Please exchange these products otherwise you will loose many customers from our side as my many friends and family members are your great customers. Kindly...

Hi my name is ravi kumar j. I had purchased 2 belts in tirupati on 30 august 2018.in barcode tag it was showing size 32 and 36 but i couldn't wear it because it was small size and one more tag which has company tag showed size 32 on both unfortunately i both those for my frd and brother so i trusted the size written in tag and bought it but it is not proper. I have bill and also given my contact no. But i couldn't exchange in tirupati because...

I request buyback value for my ring last year in september which is pending till now. I spoke to store requesting ring back if they cannot provide buy back value. Store or customer care has no response to my query and advised me to do anything i can to sort this issue. I have just send mail to [protected]@pantaloons. Adityabirla.com with entire trail mail and bills attached. Please assist asap....

New way of fooling people. Instead of good plastic carry bags, pantaloons is now giving paper bags of poor quality and charging rs 7 which can hardly be used twice. You all should be ashamed of yourself. People are buying goods worth thousands and you can't give a proper carry bag. Learn from aurelia and biba, even they are environment conscious and give paper bags but for free. How can an aditya birla group company be so cheap.. Really unfortunate...

My name is raju kachhap. I am from ranchi (Jhakhand). I was purchase clothes worth rs-2503/- on dt[protected]. But at the time making payment though debit card pos machine not working properly and payment failed. But after some time a msg received from my sbi bank that amount of rs 2503/- is debited from my a/c. And also i confirmed by mini statement of atm. I was discuss about this mater to pantaloons as well as sbi berhampore but no one...