Patanjali Ayurved Complaints & Reviews

I have purchased bhakti dhoop from bhavarkua outlet indore m. P. This product is below standard. I used it a small piece for try. But i found that is below standard and smell react and harmful to my family.
So i returned this product to the same outlet. But unfortunately store kept the product but not refunded my money.

Plz refund my money in my swadeshi card, which is linked with my mobile phone.
All other product s purchased by me are good.
Thanks
Rmsharma
[protected]

Re: shipment of misaing items in order [protected] by "patanjaliayurved.net"! I had writen 3 mails earlier but you have not cared to look into it. Except for auto generated response you have not clarified about 2 items that were not delivered. I have been put to loss of about ₹ 500/-. Is ir not your duty to specifically respond me. If you cannot solve your anamolies, let me approach your higher ups. I was your regular online buyer but this type of experience really loose my faith in your company.. Hope you respond, so i can decide & follow up my further action. Yours dilip ratanshi. 12.10.2019.

I had ordered online from patanjaliayurveda.net on 7th oct for goods worth rs 1084/- (Order no - [protected]) & till now i have not received any notification regarding product shipping forget about delivery date. I have submitted query online & sent mail; however i have still not received any update and on their website did not find any customer care number. I almost started feeling that i lost the money. Kindly help.

Order no.[protected] i received parcel on 13/09/2019 of above order and paid cash rs.1125 to blue dart courier. After open the parcel i found i am in received shortly. Item no.3 is invoiced for 2 pcs (2 sets) of special chyawanprash 1kg plus special chyawanprash 500 g - total 1500 gm but i received 1 pce (1 set).

Other items ok.

Please note gross weight of courier is 3.730 kgs. It also confirm the short delivery.

Dear team,
I already complain in patanjali team that it is defective or not good to eat it it's has so bad taste and all muraba pieces are black and it is too bitter i want replacement of the product but patanjali didn't take any decisions in this please look into this matter i want replacement. I bought it from a retailer shop jain mart in karol bagh but shop keepers only give me suggestions to how to complain against patanjali, it is a 1kg pack of ambla muraba patanjali products my contact no. [protected] i want refund or replacement please help me out in this.

Hi all,
From past 3 months our building society members are following up with patanjali customer care about this below
Store in malakpet hyderabad is cheating their customers by not providing any bills even after customer demands. Store owner shouts at us and sends us when caught of billing extra amount as he doesn't use a computer to calculate total amount and cheating customers by trying to take extra amount without providing any bills.
Since 3 months all o[censored]s sent more than 30 emails and patanjali customer care is just ignoring just by store will implement software soon and gave aud 15, aug 29th, sep 22th dead line dates but never ever took any action on the store even after 3 months allowing him to cheat customers or not provide bills. We started online campaign to bring attention and notice about this negligence of patanjali and working on all possible ways for patanjali to take action on this store to issue bills through software.

Hi all,
From past 3 months our building society members are following up with patanjali customer care about this below
Store in malakpet hyderabad is cheating their customers by not providing any bills even after customer demands. Store owner shouts at us and sends us when caught of billing extra amount as he doesn't use a computer to calculate total amount and cheating customers by trying to take extra amount without providing any bills.
Since 3 months all o[censored]s sent more than 30 emails and patanjali customer care is just ignoring just by store will implement software soon and gave aud 15, aug 29th, sep 22th dead line dates but never ever took any action on the store even after 3 months allowing him to cheat customers or not provide bills. We started online campaign to bring attention and notice about this negligence of patanjali and working on all possible ways for patanjali to take action on this store to issue bills through software.
— forwarded message —
From: jai
Date: mon, 23 sep 2019, 3:19 p. M.
Subject: re: urgent attention: patanjali [protected]@hyd owner refusing to give bills and collecting only cash (16th email in 2.2 months)
To:

Patanjali customer care,

You think you are fooling us by keep changing your words or confirmation?
See your below highlighted email where in you gave us in written on sep 2 you confirmed us in written within 15-20 days if store owner doesn't install software and issue printed bill you will take action. Today is sep 23 and still he doesn't have software or giving printed bills.

Please confirm why aren't taking any action till now as per your written confirmation on sep2 when the store owner is still not following your instructions or providing bill as per law? Is patanjali supposting these kind of illegal activities by ignoring customers complains from 3 months?
We as customers waited for 3 months and sent 26 emails and patanjani is still failed to take action as we are preparing to go to consumer court in kairtabad with these written email confirmations as proof. And on social media as a store owner should never refuse to issue legal bills

Please also see the attached voice calls from mr. Tamal and others where in they assured by aug 31 if store owner doesn't start issuing printed bills he will makesure the store licence is made expired. That was 4th deadline failed by store owner to issue bills but still patanjali is supporting store not by taking any action. We have collected enough videos and pics to show store owner is refusing to issue bills since 3 months.

— forwarded message —
From:
Date: mon, 2 sep 2019, 1:08 p. M.
Subject: re: urgent attention: patanjali [protected]@hyd owner refusing to give bills and collecting only cash (10th email in 5.5 weeks)
To: jai

Om

Dear mr. Jai,

We thankfully acknowledge the receipt of your concern and same is important to us. Well, we apologize as far unexpected delay is concerned.in addition, we assure you to resolve the concern which was reported from your end and the same has been notified to management. As per the conversation with our senior officials over the telecon with you. The store owner has been instructed to install the billing software at the earliest within 15 to 20 days.

Also, for your recent purchase, you may visit the store and get the printed bill.

Furthermore, we will take strict action against the store owner for the inconvenienced caused, so that other consumers like you have not faced this issue in the future.

In case of any other concerns, you can connect with us via our toll-free number –[protected] or write to us on [protected]@patanjaliayurved.org & one of our dedicated officer would glade to assist you further.

Thanks for your kind association and cooperation in this regard. Hope you support our swadeshi movement and make in bharat concept.

Warm regards.

Team patanjali

Patanjali ayurved limited

Helpline number[protected] | yogpeeth enquiry number[protected], 246737, 244107|

Respected sir,

I started as distributor of patanjali non food in month of nov2018, starting two months the business was going smoothly. After that the company did not passed any claim yet. Even the stock coming was not according to the order given to depo. They started the policy of dumping. After that the sales officer stared reducing the area without knowing to us. After a month they totally changed my area.
Then after that also we continued our business and we did rtgs and next day the so and asm came n said to stop the distributorship. Soo we stopped it and requested them to return the amount of rtgs we had did it. Even the claim of nov, dec 2018 which amount is nearly 5 lacks rupees is not been recived to us. And after stopping the distributorship the loose stock is not been taken by us. At time of stopping they said that send the pack boxes to depo and loose stock will be transferred to other distributorship. We had transferred the pack boxes in starting of june, but that amount is not been received us back. And when we are calling them to transfer the loose stock they are just saying we will transfer it. But its been more then 3 months they had not transferred my stock. Even the claims are not been given.
Even the primary schemes had not been received in the bills. We are calling the super stockists for that, they are just saying they will do it. The bills are of november 2018- may2019.

Sir / madam,
I have written several emails on the same issue. No one has informed me that in which account the refund was made. You sent me the refund details as below

Refund id refund date payment order id refund amount
20190831111212801300168504142648399 31 aug, 10:30 am [protected]
₹ 1, 026.00

But no one is able to inform that this money was refunded to which account no.
My mini statement of the same account from which money was deducted was sent several times to you but in place of acting upon i got a mail that the money was refunded.
If it is refunded then please mail me in which account the money was refunded. I am sure the money was refunded to another account no but you claimed to me for my account no.
Please find the mini statement of the same account.
Kedar narayan choudhary[protected]

Balance details as on16/09/2019

Available balanceinr 19, 373.70cr.

Cheques in clearinginr 0.00cr.

Linked fd balanceinr 31, 054.00cr.

Effective available balanceinr 50, 427.70cr.

Serial number transaction date transaction remark cr/dr amount (Inr)
1 16/09/2019 neft-ioban[protected]-choudhary kedar na cr. 1, 000.00
2 10/09/2019 atd/auto debit cc0xx1387 dr. 10, 349.81
3 05/09/2019 neft[protected]kedar narayan chaudhar cr. 10, 000.00
4 26/08/2019 vin/indian rail/[protected]/[protected] dr. 410.00
5 13/08/2019 bil/rev pmt id [protected] cr. 149.00
6 12/08/2019 atd/auto debit cc0xx1387 dr. 2, 500.00
7 05/08/2019 bil/onl/[protected]/bharat san/bsnlpre_ dr. 50.00
8 05/08/2019 bil/onl/[protected]/bharat san/bsnlpre_ dr. 36.00
9 03/08/2019 bil/onl/[protected]/one97 comm/20190803 dr. 1, 026.00
10 03/08/2019 bil/onl/[protected]/one97 comm/20190803 dr. 1, 348.00

I have purchased a medicine named " bilbadi churan' on 19th sept' 2019 from patanjli store at virindavan - mathura, address of this store is - 100 futa road chaitany vihar phase 1 near papri choraha vrindavan mathurta, chaitanya vihar, vrindavan, uttar pradesh 281121
The expiry date of bilbadi churan with batch no bmc 033 was 02/2018
Iam fan of patanji medicines, but this act of cheating is accepted at all.
Kindly look in to the matter and take appropriate action against the shop keeper, other wise good will of patanji name will be affected.

I ordered the grocery item from the patanjali app and my order no is - [protected]. My wife received the package yesterday evening. Packaging covers were broken and dirty. Because of this few items were affected (Not fully damaged). Hence i checked each and every product and found that "divya gulab jal" water is totally dirty. Inside the water lots of small small particles are there which is making very bad feeling to use it.
I request to either change the "divya gulab jal" and provide me the good one or refund my money.
Also i tried calling on thier customer care but no one has picked up my call. I waited for almost 10 minutes. Seems like they have mentioned false numbers or maybe they don't have consumer support. Also i have attached a snapshot for customer care number with waiting time.

My email id - [protected]@gmail.com
Mob - [protected]

I parvati order 14 sept 2019 drishti eye drop and paid for the same from net banking. I haven't received any confirmation and amount was deducted from my account. And automatically placed 2nd order for same product. I am not able to cancel my order. Their is no any option shown in app and no any contact no. Is displayed in app. I am harrased from their service and patanjali is a big brand but their service are very poor. Plzz dont buy any product of patanjali online.. They literally harassing their customer.

Parvati
Chandigarh

Today i received parcel of above order and paid cash rs.1125 to blue dart courier. After open the parcel i found we are in receipt shortly item no.3 is invoiced for 2 pcs (2 sets) of special chyawanprash 1kg plus special chyawanprash 500 g - total 1500 gm but i received 1 pce (1 set).
Other items ok.
Please note gross weight of courier is 3.730 kgs it also confirm the short delivery.

Please do the needful. Please confirm your understandingmy phone no.[protected]

My [protected] was dispatched by dtdc courtier by consignment no: awb#[protected] as per the message received from your company.

But while tracking this number, says that such a consignment is not valid. Kindly look into the matter and arrange to send me the correct consignment number.

With regards,

Dr av mohandaas, nagpur

Mob: [protected]

I have cancelled patanjali order#: [protected] but there is no communication from their end regarding the refund.

The customer care is also very bad as there is no response even after dropping so many mails.

There was no estimated delivery date for products and that's why i had to cancel the order.

Can this be confirmed with them for initiating the refund?

Thanks,
Vivek agrawal

Whenever i buy patanjali products from my nearby store, i get products with broken seals especially jams, pickles, coconut oils and juices. Anybody can easily detect that the shopkeeper has mixed certain other items with them. Not only this, there are products with no expiry dates because the shopkeeper has scratched and erased the expiry dates given on the products.

I have ordered online products from https://www.patanjaliayurved.net/ site. Order Id is: [protected]. On receiving the order it was found that two items were missing from the ordered items. I have raised a ticket in the site with this issue having ticket number [protected]. On many followups they have sent one item but the second missing item Patanjali Dhanashree basmati rice is still not sent. Now, the customer care team is not picking my call and not resolving this issue. It is around 2.5 months since this issue is pending. I was having a lot of faith on Patanjali but these kind of services and issues just let it down. Can you please look into this issue with priority?

I have placed 2 orders on[protected] out of which one order was cancelled but did not receive the refund and in case of another order, i did not receive the order yet. My order nos are [protected] and [protected]. My email id is [protected]@gmail.com. I have mailed them thrice through emails and also through their website and twitter but no response except computer generated ticket numbers. On tracking the order, it shows that my order has been confirmed but not even packed yet after so many days.

Location : mari wala town manimajra chandigarh.
Aaj to mai shock ho gya tha kyuki.
Main apne ghar per patanjli ka aata leke aaya tha or jab hamne packet khol ke aate ko chhalni se chhana to dekha ki ess mai kidde nikalne lage ye dekh ker mai or mera pura pariwaar shock ho gyaa tha... Hum esse pahele aashirwad aata use kerte the.. Per shop and per naa hone ke chalte maine patanjli ka aata kharida tha..

I have been ordered an order from patanjali on 26 july 2019 and unfortunately my order have been cancelled automatically.. I don't know why? And i have not receive any refund to my bank.
My contact number is [protected] and my email is [protected]@gmail.com.
Please help me regarding this, that where is my money even the order has been cancelled before shipment.