Quikr Complaints & Reviews

Hi team,
In quickrbazaar, people are placing fake adverstisements and misleading us. I paid 20, 000 rs to one such seller and he is demanding more money without delivering the product. The reason from seller for extra money is "customs charges". He is demanding more and more money. Can you please take an action on this.
I have all the details. He provided a fake tracking id too. http://tranexpressglobal.com/tracking-result.php
Tracking # is [protected].
Ad id :[protected]
Kindly contact me and help me in getting my products please.
Thank you!!

Quikr transaction id:[protected]
Sir,
I've purchased a used motherboard from quikr doorstep 3 weeks ago. I've talked to the seller before placing the order and he promised that the product was tested and in working condition. When i received it, i found it damaged. I reported this to quikr within an hour of receiving. They asked me to contact seller. I called seller and he promised he would either refund or replace the faulty motherboard once quikr release his payment. But the seller stopped responding after that. I tried to call him so many times, even now.. But he disconnects the call. I asked quikr for help either by coordinating him or sending him an email. But quikr refused to do that telling me that they never do that. I send the seller many emails and no response. Now i know that i've been cheated by a fraud seller with the help of quikr. I just want them get punished for what they do and they shouldn't do this to any other customers. We go for cheap products because we don't have enough money to buy costly new items. What if sellers take this as an advantage and cheat people? The transaction i've made isn't even visible in my quikr profile and they aren't even letting me rate the seller. You can see this in the attached pics. I purchased something from quikr through quikr doorstep trusting them thinking that fraud sellers wouldnt be there in quikr.
Seller details:
Subhashnigam9
Mobile number: [protected]
Email: [protected]@gmail.com

My ad id[protected] sony ps3 sold on quickr bazaar and was picked up on 9 jan 2018 by quickr executive.
Quickr gave me date 17th jan 2018 on this date ill receive money on quickr wallet. Today is 26 jan havent receive single penny.
Quickr policy makes no sense to me.. Once the product is handed over to quickr, quickr should release the payment right away. Why to wait for buyer to receive product and then pay to seller...

Quickr even cheating (Consumercomplaints.in) previous problem even never resoled.. Marking my previous complaint as resolved without doing anything.

Complaint link:-
https://www.consumercomplaints.in/quikr-india-private-limited-fraudulent-by-quik...⇄

Cheated money: 1200
No response after payment
Now pack is expired

5 ads pack
Pack id : qkrall355750cre

Home & lifestyle

Sep-29-2017
Dec-28-2017

Expired

— my complaint —
1) quikr runs sales team which contacts customer and by telling lies they asks for money over phone by promising to sell products online.
2) after getting money from customers, it stop to contact the customers.
3) customer care support dont help in the issue.
4) after i fed-up with their service, even they refuse to give refund or service on customer care.
5) after nearly three month even pack expired and none contacted me so far..

Quikr peoples are big frauds as they are cheating public with their fraudent
I bought hhd they sent me damaged non working one
And telling its looking same as photo so we cant refund
See this is what quikr frauds very big frauds

Wd my passport ultra 1tb portable external hard
Ad id :[protected]

Seller not responding both are frauds quikr fraud website
Please aware of this stay away

I ordered a mobile in quicker few days back and paid the payment through quicker online. As i called to the seller he said that i have already sold the mobile. But in my tracking status of my order it is showing that seller has not booked the slot to pick up the delivery. Please cancel my order nd refund my amount. Kindly suggesting. I called to the quicker customer care service several times. But they are not responding.

When you try to edit the ad using the "update ad" link from the ad activation email, update always fails with error "missing attribute no_of_rooms in request" even without making any changes. Moreover there are no fields for number of rooms available in the ad update page. There is no way to update the ad title other than this option. Please fix the issue....

Hello,

This is Mrs Manpreet Kaur Arora once again. This is to confirm to you that i have finally send the cheque to you so that you can be sure how serious I'm ready to purchase the Sofa. The Airline will arrive in India tomorrow morning by 8:45AM, while they will call you for the delivery of the package to your door once the airline arrive.

Please bear with me that the affiliated flight, Lufthansa Airline has no available flight from London (UK) to your own city, so the flight that is bringing the package will arrive at Indira Gandhi International Airport in New Delhi, Once the package is clear from New Delhi custom it will be deliver to you in your City through Airline delivery Agent, So you have to make sure you are available at home to received the package once you got a call from the delivery local Agent because you have to sign before they release the package to you.

The total amount on the cheque is 38, 500 Rupees. 30, 000 Rupees for the Sofa and the rest 8, 500 Rupees will be transfer to the Airline delivery Agent. because the Airline official have charges 70 Pounds extra which is 8, 500 Rupees. I was told this amount will be paid at India Airport once they arrive by tomorrow morning being Securities Transaction Tax (STT) so they can register the package since is first class shipping send from abroad before they can come to deliver the package at your door step. But still the Airline is not 100% sure if they will request or not since is just an envelop but in case they request, that is why I have added the 8, 500 Rupees extra on the cheque so you can transfer to the Airline delivery agent tomorrow for the clearance and registration of the package from the custom at Delhi to avoid any forms of delay. Once the amount is credited into your account then you can deduct the amount you've transfer for the custom fee. One more thing, i will want you to please get back to me with the best time the you want the pick up to be done after you received the amount credited into your account.

Once you received the package by tomorrow, please make sure you deposit to your account as earlier as possible so the money can be credited into your account before the pick up date by the FedEx. Also remember to send a mail to me once the amount is credited into your account so i can send to the FedEx Courier that is payment is done before they can come for the pick up.

I hereby attached you the Airway-Bill and the scan copy of the Cheque in the mail.

Thanks for your Co-operation.

Waiting for your urgent response once you have finally received the Cheque.

Best Regards
Manpreet Kaur Arora

Note: Please ensure that the copy of my cheque is keep as a confidential because this is my company account where i kept all my fund. I send to you because of trust i have for you that is the reason i make the cheque payee A/c so another person can't misuse my company cheque.

Hi All,

Even i got the same mail against my quikr adverts.

Hello,

This is Mrs Manpreet Kaur Arora once again. This is to confirm to you that i have finally send the cheque to you so that you can be sure how serious I'm ready to purchase the Sofa. The Airline will arrive in India tomorrow morning by 8:45AM, while they will call you for the delivery of the package to your door once the airline arrive.

Please bear with me that the affiliated flight, Lufthansa Airline has no available flight from London (UK) to your own city, so the flight that is bringing the package will arrive at Indira Gandhi International Airport in New Delhi, Once the package is clear from New Delhi custom it will be deliver to you in your City through Airline delivery Agent, So you have to make sure you are available at home to received the package once you got a call from the delivery local Agent because you have to sign before they release the package to you.

The total amount on the cheque is 38, 500 Rupees. 30, 000 Rupees for the Sofa and the rest 8, 500 Rupees will be transfer to the Airline delivery Agent. because the Airline official have charges 70 Pounds extra which is 8, 500 Rupees. I was told this amount will be paid at India Airport once they arrive by tomorrow morning being Securities Transaction Tax (STT) so they can register the package since is first class shipping send from abroad before they can come to deliver the package at your door step. But still the Airline is not 100% sure if they will request or not since is just an envelop but in case they request, that is why I have added the 8, 500 Rupees extra on the cheque so you can transfer to the Airline delivery agent tomorrow for the clearance and registration of the package from the custom at Delhi to avoid any forms of delay. Once the amount is credited into your account then you can deduct the amount you've transfer for the custom fee. One more thing, i will want you to please get back to me with the best time the you want the pick up to be done after you received the amount credited into your account.

Once you received the package by tomorrow, please make sure you deposit to your account as earlier as possible so the money can be credited into your account before the pick up date by the FedEx. Also remember to send a mail to me once the amount is credited into your account so i can send to the FedEx Courier that is payment is done before they can come for the pick up.

I hereby attached you the Airway-Bill and the scan copy of the Cheque in the mail.

Thanks for your Co-operation.

Waiting for your urgent response once you have finally received the Cheque.

Best Regards
Manpreet Kaur Arora

Note: Please ensure that the copy of my cheque is keep as a confidential because this is my company account where i kept all my fund. I send to you because of trust i have for you that is the reason i make the cheque payee A/c so another person can't misuse my company cheque.

Hi All,

Even i got the same mail against my add posted in Quikr.

Hello,

This is Mrs Manpreet Kaur Arora once again. This is to confirm to you that i have finally send the cheque to you so that you can be sure how serious I'm ready to purchase the Sofa. The Airline will arrive in India tomorrow morning by 8:45AM, while they will call you for the delivery of the package to your door once the airline arrive.

Please bear with me that the affiliated flight, Lufthansa Airline has no available flight from London (UK) to your own city, so the flight that is bringing the package will arrive at Indira Gandhi International Airport in New Delhi, Once the package is clear from New Delhi custom it will be deliver to you in your City through Airline delivery Agent, So you have to make sure you are available at home to received the package once you got a call from the delivery local Agent because you have to sign before they release the package to you.

The total amount on the cheque is 38, 500 Rupees. 30, 000 Rupees for the Sofa and the rest 8, 500 Rupees will be transfer to the Airline delivery Agent. because the Airline official have charges 70 Pounds extra which is 8, 500 Rupees. I was told this amount will be paid at India Airport once they arrive by tomorrow morning being Securities Transaction Tax (STT) so they can register the package since is first class shipping send from abroad before they can come to deliver the package at your door step. But still the Airline is not 100% sure if they will request or not since is just an envelop but in case they request, that is why I have added the 8, 500 Rupees extra on the cheque so you can transfer to the Airline delivery agent tomorrow for the clearance and registration of the package from the custom at Delhi to avoid any forms of delay. Once the amount is credited into your account then you can deduct the amount you've transfer for the custom fee. One more thing, i will want you to please get back to me with the best time the you want the pick up to be done after you received the amount credited into your account.

Once you received the package by tomorrow, please make sure you deposit to your account as earlier as possible so the money can be credited into your account before the pick up date by the FedEx. Also remember to send a mail to me once the amount is credited into your account so i can send to the FedEx Courier that is payment is done before they can come for the pick up.

I hereby attached you the Airway-Bill and the scan copy of the Cheque in the mail.

Thanks for your Co-operation.

Waiting for your urgent response once you have finally received the Cheque.

Best Regards
Manpreet Kaur Arora

Note: Please ensure that the copy of my cheque is keep as a confidential because this is my company account where i kept all my fund. I send to you because of trust i have for you that is the reason i make the cheque payee A/c so another person can't misuse my company cheque.

Dear Quikr Team,

This is to inform you that following my written complaint dated 20 Jan 2018, 1704 Hrs., I received a call (+[protected] from one of your representative on 23 Jan 2018 at 1048 Hrs. which lasted about 15 minutes. (Screenshot of received call attached).

During the call, the representing female asked me to explain the entire incident. Upon briefing the incident to her, she advised me to wait for some time till Quikr sales team try to contact the fraud agency. She also stated that if the agency does not respond to their calls, then the Quikr ground sales staff will visit the location of the agency. She also stated that since the location of the agency is near to my residence, she will provide me the address mentioned in Quikr agreement / records so that I may visit the agency to seek the refund of INR 31, 000.00 and an equivalent amount to the missing valuables.

I told the Quikr representative that I shall not able to visit the agent address as this is a matter of fraud and I cannot take law in own hands and rather let the police do the investigation. She affirmed my statement and advised me to wait for some time to investigate the matter.

However, it’s been over 2 days since that call and no one from Quikr has bothered to update the status to us.

I have no other option but to believe that I have been cheated not only by the recommended maid placement agency by Quikr but by Quikr itself. Kindly look into the issue on priority and respond within 24 hours otherwise as my last resort, I shall be forced to file a police complaint against Quikr and the recommended maid placement agency. I will also ensure that I use all my resources to ensure that this fraud connection of maid service providers operating through Quikr is appropriately exposed in media so that customers like us can be saved form fraud, theft and harassment.

Thank you

Vikas Malik
Lead Auditor
Cell:[protected]
Skype: vikas.malik2404
id:image001.[protected]@01D38D4C.EA647780


From: Services Quikr
Date: Saturday, 20 January 2018 at 5:05 PM
To:
Subject: Re: Fraud: Ajith Placement Services


Dear Customer,

Greetings from Quikr.

Thank you for writing to us.

We acknowledge the receipt of your mail and we shall get in touch with you with a suitable resolution to your query either through Email or phone.

Thanks and Regards,

Customer Support
QuikrEasy

--

Thanks and Regards,

Customer Support
QuikrEasy

Above mail received in response to my below mail dated 20 Jan 2018 at 1704 hrs.:

Dear Team,

Please note that I enquired about Maid Service Provider in Sonepat through your website on 16/1/2018.

I was contacted by few service providers which included Ajith Placement Services, the details of the service provider were also recommended by Quikr (Message Attached).

Mr. Ajith Sukant contacted me on the mobile number provided to Quikr and referred to the Enquiry of Maid posted by me. He used Mobile No. [protected].
There were few Whatsapp messages shared after the telephonic call on 16/1/2018, and MR. Ajith assured to send the maid in 2 days after competition of the paper work.

The maid was escorted at till my home by Mr. Vishal (No.[protected] on 18/1/2018. As per the agreement, I signed the papers and paid Mr. Vishal INR 31, 000/- (Receipt Attached and papers including the Aadhaar Cards of Ajith Sukant and Maid – Chotti).

Today, on 20/1/2018, I left my house along with my wife and kids to drop my kids at airport. My father was ill so he went to the doctor at the same time leaving my mother alone at home. She went to bathe and returned after about 15 minutes and noticed that Chotti was not in the house and the almirah of my mother was open. She noticed that her daily wear jewellery was also missing which included 2 gold rings, one gold chain and a pair of gold earrings.

My mother called me to inform me about missing Chotti. I immediately called Mr. Ajith at around 10:30 am and informed him that Chotti left the house without intimation. He assured me not to worry and told me that he will call me within 15 minutes after talking to the agent.

Since then, I have called Ajith almost 100 times but he is not responding to my calls. I called on Vishal’s Number but he to disconnected the phone and stopped responding. Then I used my other number to call Ajith and the phone was replied by some Chote who told me that Mr. Ajith is not here and disconnected the phone abruptly and never responded to my call from the new number either.

Then I called +[protected]The Number provided by Quikr) which was attended by a female who told that Mr. Ajith is not available and he might be driving. I asked her if Mr. Ajith is driving since morning as I have been calling him again and again, but she too disconnected my call without any response to my query. Now, I am left with no other option to escalate the issue with the Quikr team and also, I have been advised to contact local police.

Please advise urgently if you can be of some help as such fraudsters are being recommended by Quikr!!!

Anticipating your urgent response.

Thank you

Vikas Malik
Lead Auditor
Cell:[protected]
Skype: vikas.malik2404

Dear Quikr Team,

This is to inform you that following my written complaint dated 20 Jan 2018, 1704 Hrs., I received a call (+[protected] from one of your representative on 23 Jan 2018 at 1048 Hrs. which lasted about 15 minutes. (Screenshot of received call attached).

During the call, the representing female asked me to explain the entire incident. Upon briefing the incident to her, she advised me to wait for some time till Quikr sales team try to contact the fraud agency. She also stated that if the agency does not respond to their calls, then the Quikr ground sales staff will visit the location of the agency. She also stated that since the location of the agency is near to my residence, she will provide me the address mentioned in Quikr agreement / records so that I may visit the agency to seek the refund of INR 31, 000.00 and an equivalent amount to the missing valuables.

I told the Quikr representative that I shall not able to visit the agent address as this is a matter of fraud and I cannot take law in own hands and rather let the police do the investigation. She affirmed my statement and advised me to wait for some time to investigate the matter.

However, it’s been over 2 days since that call and no one from Quikr has bothered to update the status to us.

I have no other option but to believe that I have been cheated not only by the recommended maid placement agency by Quikr but by Quikr itself. Kindly look into the issue on priority and respond within 24 hours otherwise as my last resort, I shall be forced to file a police complaint against Quikr and the recommended maid placement agency. I will also ensure that I use all my resources to ensure that this fraud connection of maid service providers operating through Quikr is appropriately exposed in media so that customers like us can be saved form fraud, theft and harassment.

Thank you

Vikas Malik
Lead Auditor - Arche Advisors
Cell:[protected]
Email: [protected]@archeadvisors.com
Skype: vikas.malik2404
id:image001.[protected]@01D38D4C.EA647780


From: Services Quikr
Date: Saturday, 20 January 2018 at 5:05 PM
To:
Subject: Re: Fraud: Ajith Placement Services


Dear Customer,

Greetings from Quikr.

Thank you for writing to us.

We acknowledge the receipt of your mail and we shall get in touch with you with a suitable resolution to your query either through Email or phone.

Thanks and Regards,

Customer Support
QuikrEasy

--

Thanks and Regards,

Customer Support
QuikrEasy

Above mail received in response to my below mail dates 20 Jan 2018 at 1704 hrs.:

Dear Team,

Please note that I enquired about Maid Service Provider in Sonepat through your website on 16/1/2018.

I was contacted by few service providers which included Ajith Placement Services, the details of the service provider were also recommended by Quikr (Message Attached).

Mr. Ajith Sukant contacted me on the mobile number provided to Quikr and referred to the Enquiry of Maid posted by me. He used Mobile No. [protected].
There were few Whatsapp messages shared after the telephonic call on 16/1/2018, and MR. Ajith assured to send the maid in 2 days after competition of the paper work.

The maid was escorted at till my home by Mr. Vishal (No.[protected] on 18/1/2018. As per the agreement, I signed the papers and paid Mr. Vishal INR 31, 000/- (Receipt Attached and papers including the Aadhaar Cards of Ajith Sukant and Maid – Chotti).

Today, on 20/1/2018, I left my house along with my wife and kids to drop my kids at airport. My father was ill so he went to the doctor at the same time leaving my mother alone at home. She went to bathe and returned after about 15 minutes and noticed that Chotti was not in the house and the almirah of my mother was open. She noticed that her daily wear jewellery was also missing which included 2 gold rings, one gold chain and a pair of gold earrings.

My mother called me to inform me about missing Chotti. I immediately called Mr. Ajith at around 10:30 am and informed him that Chotti left the house without intimation. He assured me not to worry and told me that he will call me within 15 minutes after talking to the agent.

Since then, I have called Ajith almost 100 times but he is not responding to my calls. I called on Vishal’s Number but he to disconnected the phone and stopped responding. Then I used my other number to call Ajith and the phone was replied by some Chote who told me that Mr. Ajith is not here and disconnected the phone abruptly and never responded to my call from the new number either.

Then I called +[protected]The Number provided by Quikr) which was attended by a female who told that Mr. Ajith is not available and he might be driving. I asked her if Mr. Ajith is driving since morning as I have been calling him again and again, but she too disconnected my call without any response to my query. Now, I am left with no other option to escalate the issue with the Quikr team and also, I have been advised to contact local police.

Please advise urgently if you can be of some help as such fraudsters are being recommended by Quikr!!!

Anticipating your urgent response.

Thank you

Vikas Malik
Lead Auditor - Arche Advisors
Cell:[protected]
Email: [protected]@archeadvisors.com
Skype: vikas.malik2404

I'm getting really disappointed from your company norms, as i had returned the product ad id[protected] htc e8 to the seller on 16 january 2018, and it has been succesfully received by the seller, now from the date of return today is 25 january more than 7 days passed but i'm unable to receive my refunded amount woth rs.3850/-, and your customer support is not supporting me. Sir, do you feel satisfaction by making your customers feels trouble right.

Sir,
i'm getting really disappointed from your company norms, as i had returned the product AD ID[protected] HTC E8 to the seller on 16 january 2018, and it has been succesfully received by the seller, now from the date of return today is 25 january more than 7 days passed but i'm unable to receive my refunded amount woth Rs.3850/-, and your customer support is not supporting me. what kind of policy is it? should i complain in consumer forum ?, i had sended around 5 mails to your company, just tell me till when i should receive my money. just make it as early as possible

Hi this is harini fro tailnadu. I got an messgae stating that my profile is shortlisted in samsung electronics and was asked to contact this number. ([protected]). I called that number and iwas asked to pay rs.2500 for registration. I paid it through paytm and then i got job confirmation letter. I was forwarded to m. Ss manisha who is saidv to be hr. And she asked me to pay rs.16500 for insurance and medical purpose which will be refunded. I paid and she said i will be sent to training meanwhile and she sent me joining letter stating my joining date was on 31st january. And now again they are asking me to pay rs.12000 saying that their company policies have been changed. I said i cant pay anymore and i dont want your job jjust refund my money. But now they are not attending my call
They just cheating innocent job seekers.
Please take necessary steps to stop these fraud job recruuitments

I have paid 6000, for banner, in december 2017 (Expert solution) in home & mortgage loan, when my ad get live, i have suggest many things for perfect advt, but till now, nobody resolve that. Ms. Shagufta, mr. Ashish pathak. All are rude, never solve my problem, every time they assure to resolve my problem, but never came to meet me or solve on phone. I got only 5-6 lead from 2 month advt. All are bogus lead.
Quikr really cheated me, i lost my hard earned money.

Nobody bother to solve my problem. How one can recommend your name.

I want my money back.

I created account to sell my two wheeler. They charged 1000 rs for it. When i downloaded the app, it was not working. It is not compatible with iphone. They dint tell me this thing before payment. I was not able to connect with that person who charged 1000 rs to me. Kindly refund my amount. Highly disappointed with quikr. I was not able to see what is going on in my account. People called me and asked address. I dint put my address of delhi and gurgaon. It was automatically done by your team. Quikr became very complicated for me. I dont wanna use it and will never suggest to anyone. My 1000 rs was totally waste. Kindly refund my amount. It was paid by paytm.

A request for support has been created and assigned ticket #594945. We will be getting back to you within 24 hours and provide suitable solution.

Issue raised by: sridhar venkatesan
Email id: [protected]@gmail.com
Subject: need a full refund as promised by vivek. [protected]@quikr.co.in representative.

I reached your support through phone. They said they will call back in sometime, still no one responded.

My ad id[protected] was sold on quickr bazaar and was picked up on 13 jan 2018 by quickr executive.
Quickr gave me date 20th jan 2018 on this date ill receive money on quickr wallet. Today is 23rs havent receive single penny.
Quickr policy makes no sense to me.. Once the product is handed over to quickr, quickr should release the payment right away. Why to wait for buyer to receive product and then pay to seller

Ad id[protected]
Deliver this product to me my 7days got wasted.
Without asking me your team initiated the return what kind of service is this.
Your team didn't even called me before initiating the return.
I have talked with the seller that i don't want airtel setup box. I only want the tv.
So deliver this product to me.
Your team person saurav called me first on 23jan 2018 4 days after pickup and said we did not picked up the airtel box from seller and i told i don't want to cancel it but will talk with seller & he said if you want to cancel or return it i said no.