Quikr Complaints & Reviews

Dear sir,
I, Meenu Batra resident of WZ-38 Ground floor Sharda Puri, Ramesh Nagar N. Delhi -110015 have sold a Center table worth Rs 1700/- to Quikr on 27.04.2017. AD No.[protected]. I was assured by your costomer care service that the payment has been credited to my account on 02.05.2017 But till now no payment has been made in my account by the company. so you are requested to take necessary action to resolve the matter otherwise I will be compelled to go to the consumer court.

I paid amout of 2700 to the quicker job services to give me Work from home job.
But Quicker service have done fraud with me. N now they r not giving me back my money too.
[protected] this was the no. Who were calling me and asking me to pay amout 2700. From Quicker services.
Actually i paid 2700 but now they r Demanding 4900 to give me the data.
They are saying they receive the mail from HDFC bank of mumbai branch.

I ordered a phone 15 days back. However the seller cancelled the transaction. But my amount got deducted in my bank account.

Quikr promised me the refund on 4-7 business days,. However it's more than 10 days now. They did not refund yet. When i called quikr customer care, they came saying they have initiated the refund 10 days back, and because of some technical issues it was not success.

And again they are saying they will re initiate the refund and it may take another 4-7 business.

This clearly looks like they are cheating with the refund amount and by extending the time of refund they can earn interest. This is a kind of scam by them

Hi team,

I tried to sold the product on quikr. My ad id is "[protected]" i finalized the deal and sent the product for delivery to buyer. Quikr doorstep team picked the product without any packaging. After one day i received the call that your product is not deliverable and want to return. I called to buyer for reason and he told me that doorstep team told that your stair is narrow that's why i ma returning the product. Even he not tried to deliver this.

After two days doorstep team reach at my team with product for return and i was surprised to see that my product was damaged more than 10 places. I refused the return in this condition. I talked to customer care number and sent a mail which ticket id is "[protected]".
On 20th may. I again received a call that now your product is in original condition and want to deliver the same. Doorstep team again reach on 21 may with same damaged product as he tried to return first time. Again i refused the return.

After 2 hours of return i received a message that your product is successfully returned which is totally wrong and fraud message.

After that i called to customer care number of times but not received any result.

I need my product is in either same condition as i given to doorstep team or my sell amount.

Please see some image of second return attempt

Thanks,
Madan thakur
[protected]
Quikr ad id "[protected]

Hi.

Many time i m mail you but no response. Your quikr company fraud company. You take money customer side after that no reply for mail or call center also.
I will type one letter or bill send all social site regarding your company service. Or one complaint consumer court also. Take social or legal action against your company.

Bhupander
[protected]
Wah ji wah

I bought the material from Quikr with Ad ID[protected] with full payment received for the material along with shipping charges worth INR 5, 499.00 on 10th May 2017. They have repeatedly providing me the delivery time and has already failed 3 times. I have wasted my whole day because of pure unprofessional behavior of Quikr. They have been repeatedly providing excuses and are yet to deliver the material.

Please kindly take stern action against Quikr and want my value for wastimg time.

Ad Id[protected]
Ticket No:[protected]
Payment Rs. 9830 - Not received

Hi,
I sold my sofa seft 3+2+2 on 27th March via doorstep service quikr. Product picked up quikr people on 31st and I got a message of initiation of the payment of Rs. 9830 on 2nd April. But after 2 weeks when i contacted quikr customer care i was told that payment is returned due to incorrect bank details. Since then i have given the alternate bank details twice and every time i get a mail that payment will be initiated in 4 to 5 working days. Its been almost 2 months now but i havent received any payment. I am still following up at [protected]@quikr.com. Below are the details:
Ad Id[protected]
Ticket No:[protected]
Payment Rs. 9830 - Not received

You can contact me at [protected]@gmail.com

My name is Sachin Baraniya. I live in Pune, India.
I have received attached email and it looks fake to me.
Actually i am selling my iphone 7 and buyer who claimed to be Canadian, currently living in Africa is buying this from me.
He is telling me to provide shipment confirmation from FedEx to this bank email and the bank will initiate money transfer.
That person name himself Bryan.
He is contacting me on WhatsApp with number: +234 [protected]
Please check and take necessary action.

Respected sir/madam,

i have bought 50 lead package for my catering business for duration of 3 months as on 16 feb for rs. 9700. Till date i have got only 9 leads out of which only one is genuine.

I as them to stop the service and give me refund they are refusing highlighting the terms in contract agreement.

Providing genuine lead is also under terms and condition despite m having trouble.

I want my hard eard money back from quikr.

Praful prabhu
[protected]

श्रीमान जी

हमने 14 को Quikr पर हाउसकीपिंग रिक्वायरमेंट की एक एड पोस्ट की थी उसके बाद हमें आपके SMS द्वारा एक डिटेल भेजी गई थी जोकि नीचे दी जा रही है
""You have tried contacting QuikrServices advertiser Shiva for Maids & Housekeeping requirement. If you don't receive a call, you can reach the service provider at [protected]""

इसके बाद ऊपर दिए मोबाइल से हमारे पास मिस्टर शिवकुमार में फोन किया और अपनी सर्विस इसके बारे में बताया और उन्होंने हमारे से अपना सर्विस चार्ज और कुछ एडवांस लेकर एग्रीमेंट और रसीद सहित अपने ऑफिस बॉय और एक मेड निर्मला को भेजा हमने रसीद के अनुसार कमीशन और सर्विस का 41, 000 का भुगतान यीशु नाम के उनके ऑफिस बॉय ([protected]) को उसको किया उसके 1 घंटे के बाद में मेड जिसका नाम निर्मला बताया था बिना बताए हुए अपना सामान घर पर छोड़कर ही चली गई एक-दो घंटे आसपास ढूंढने के बाद उसका कोई पता नहीं चला इसकी जानकारी हमने शिव डोमेस्टिक के नंबर पर मिस्टर शिव कुमार को दे दिए और उसने हमारे को बताया कि शाम तक आपके पैसे और एग्रीमेंट की कॉपी आपको वापस भेज दी जाएगी हमारे पास कोई भी नहीं आया उसके उपरांत शाम के समय हमने पुलिस में कंप्लेंट लॉक करवा दी पर हमें एक बात का आश्चर्य हो रहा है कि कोई कर जैसी कंपनी ऐसे फ्रॉड लोगों को भी प्रमोट करती है हम आपको फोटो सहित सभी डाक्यूमेंट्स अटैच कर रहे हैं और आप से एक रिक्वेस्ट भी कर रहे हैं इस समस्या का हल निकालने में हमारी मदद करें और कोई भी सर्विस ऐड अपने अकाउंट मैं देने से पहले उसकी अच्छी तरह से जांच करें ताकि और कोई लोग इस तरह की धोखाधड़ी का शिकार ना हो अंत में एक बार फिर आपसे निवेदन करते हैं इसमें हमारी मदद करें
धन्यवाद
संदीप सचदेवा
313 विद्युत नगर "A"गोविंद मार्ग
अजमेर रोड जयपुर 302021
मोबाइल [protected]

Hi,
I have submitted the documents to nawaz from quikr on mon, feb 13, 2017 at 6:21 pm. After that mr. Vasanth called me for payment. I fulfilled whatever is required for document transfer process.
Till today i am not able to get the documents in my hand although the process takes max of 45-60 days as per mail which i received in my initial days of process.
Now i am highly disappointed. Kindly register my complaint for document transfer. Vehicle number - ka50 a-1413.

Looks like they are trying to cheat me. Am lodging a police complaint against quikr and also filing a case in consumer court

My order id is[protected]. I sold an Asus ROG 551VW laptop on Quikr. It was picked up by Quikr doorstep on 8th May 2017, from Bangalore, and today it is 17th May 2017 and the product is still not getting delivered. The help line people are not able to help in the least and are asking for more 24/48/72 hours everytime I call them. Both the buyer and I are totally frustrated by this time. I am fearing my product has been lost and Quikr is coverting up that fact by telling me that it is in transit. I want my money/product back immediately.

As I buy I phone 5s from quikr Ad I'd[protected] rs 4999/-. I asked the seller having any proof bill or warranty card but he have nothing I hear the it's a stolen phone, I cancel my order and initize the refund request the mailed me with in 4 to 7 working days but still I can't get the refund when I call the customer care executive they also not giving proper explanation, I need the money as soon as possible, your customer service is worst service if I can't get refund I need file a complaint in court I have all the the proof the voice call Everything I wait for 48 hrs .i need a answer from you side...

The i got three days back is not getting charged... By the compatible charger or with anyother charger... I want it be replaced or refunded... Please make sure that i get any of these... It was nokia lumia 720... When do i get this... Please replay to my msg to my mail id... Please sure coustmers wont get these type of products again... Kindly do the needful...

My order[protected] was cancelled on 1st may 2017 by seller. I still didn't received refund.
Your representative 'Gurpreet Kaur' sends a message of apology and informs I'll get 200 paytm cashback on next order. I've given her few add ids ans asked her to close the deal with any of these.
Then she starts following a pattern:
1. calls you and says this product is available and u can use ur quickr money(cancelled order money).
2. I got payment link tried to pay but money wasn't available and sometimes product gone. then she calls and says ofohh that was defective piece. this was happening till 6-7th may.
3. I've written a harsh mail after this. Then I came to know that she actually initiates refund request on 10th and was just fooling me till then.
4. Then for one of the add she said she will disable it and only enable for me after I got my refund. call everyday to check.
5. and finally when I contact seller just for check, he told me ohh quickr has already sold that product.
6. when i contacted representative they dont even have sense to say sorry for their mistake for my time. Worst ever service from any site till date.
7. Again no leads for refund. I would suggest dont buy anything from quickr to my friends. and pls hire Representative who has some sense.

I saw an ad on your website about an sale and i thought it was genuine and i have paid 10k for the mobile i have seen and the output of that is it was a fake ad and i lost 10k
it seems that there are so many people who are victims about this incident
so please make sure to block his id and try to avoid these type of mistakes so that people wont get cheat

Ticket No:[protected], AD ID[protected], Transaction ID-[protected]

i purchased a LeLeeco Le Max 2 mobile phone on[protected], from quikr Bangalore. I made payment of Rs. 13, 439.00 on[protected]. The seller of the mobile phone also from Bangalore. Despite, repeated request, the Quikr, Bangalore failed for deliver the mobile phone within today[protected]. Tomorrow, I am going to Kolkata for more than 15 days. There will be nobody from my family in Bangalore to receive the mobile phone from tomorrow.
Therefore, I am cancelling the order and requesting to make full refund of Rs. 13, 439.00 to my bank account.
Yours
Amalendu Bhowmik

Booking details:
Ad_ID[protected]
date: 25th march 2017

The offer was accepted by the seller and the payment is made to Quikr. At the time of the delivery the seller is denying to give the products. Is Quikr not responsible for the deal we closed on its platform when both the parties agreed and payment is made.
If you cannot handle the seller and the seller is free to break her offer anytime before picking up the product irrespective of the payment made you should allow buyers COD. Why the buyer needs to suffer and have his money stuck waiting for refund. What is the compensation the buyer is getting to go through all this inconvenience just because seller denied.
Is Quikr not responsible for anything. You write in your ad 'NOW JUST SIT BACK AN D LET QUIKR TAKE CARE OF THE REST'. WHAT IS QUIKR TAKING CARE OF???
Kindly refund my amount in my account and not in the wallet asap.
I regret using Quikr and go through all the inconvenience and getting no help from Quikr without being at fault. (*payment received after 12 days*)

Ad_ID[protected]
date: 25th april 2017

order placed on 25th april and contunuous delay from seller's end on the day of delivery. we still waited patiently that delay is fine but we will receive our order. 5th may we tried calling and confirming, but as usual no reply. trying for 2-3 days for an update on quikr (*at the end of the day my money is stuck, why will quickr bother to update*). on 8th they update me on seller returning on 16th and delivery will be scheduled. we said ok, also specified their customer care executive that please call the seller 3 days prior and confirm about 16th(*they'll always reply a yes*). on sat .i.e., 13th may we thought again we will have to give a reminder like always, that quickr we have a delivery scheduled (*yet again no proper ans*). called today .i..e., 15th may 2017 afternoon around 1:30 pm (*Reply - yes we are confirming in 1 hour ). *NO CALL BACK*
we called again at 4pm - 15th may 2017, after holding the call for 4min the status is item sold already (*waiting for 20 days and the update is product sold already*) --- TO THIS QUICKR SAYS WE ARE JUST A PLATFORM PROVIDER, REST IS TO BE TAKEN CARE BY THE BUYER AND THE SELLER **AMAZING** **MONEY AGAIN STUCK FOR 15 DAYS** **who's lost????? only the BUYER obviously**

NOTE:
Seller doesn't have to face any issue...but what about buyers...they wait and then buyer is said that the product is sold..your payment shall be initiated...(*seriously was i waiting for an update on product or the refund*)

this is nothing, Quikr doesnt even bothers to update the buyer, we buyer have to continuously call and ask for an update (*does this mean that we have to keep reminding quikr about their pending orders WOW*)

inspite of we (buyer) not cancelling the order, we have to wait for 10 days to receive our money back (*If Quikr is not confirmed about their delivery please introduce a COD option*)

Emailing any complaint on [protected]@quickr.com id just waste of time and energy, they dot bother to even look at it may be (resolving the complaint is may be not even there in their checklist)

Replies when we call the customer care:
call cannot be transfered to manager
you can do anything, we will not transfer money before 10 days
Abi 10 din hue nai h..10din k baad call karna..
payment initiated 2 days late
we are not resposible
we can connect you to the seller, please talk directly

I think Quickr or for that matter any such service apps were introduced to make the life more easy, it rather is getting more and more complicated as buyer has lost all the control. Sales happen only when both the parties are satisfied and so does the middleman, not unlike Quickr where only seller is satisfied and buyer is at fault all the time.

SERIOUS STEPS ARE TO BE TAKEN. QUICKR RETURN MY MONEY BACK IN 48 hours NO MATTER WHAT :@ :@

"***If any mail copy of conversation required please let me know where do I need to send, we shall share all the copies***"

I have sold my product through quikr doorstep and the buyer made payment for same, quikr person picked my product on 9th May'2017 around 3:30 PM and this product is suppose to be delivered with in city around 10 to 15 Kms but still now they have not delivered the product to the buyer. From the day they picked my product we have spent more then 300RS in calling to customer care, worst service ever i experienced they give one common answer it will get delivered. I suspect they have lost my product in warehouse and now they are not able to delivery the product. Please do resolve my problem

I had bought a wardrobe from Quikr dated 10th May 2017 having Ad ID[protected]. However they had scheduled delivery to my address twice but failed rigourously doing the same. I had been calling their customer service and they are only good to provide excuses without solving any such real time issue. As I already paid the amount an charges, I don't know when can I get the product as well. A true example o[censored]nprofessional ethic of the company. Also I had some pending amount to be refunded by Quikr which as on date is also not refunded.