| Address: Thane, Maharashtra, 421302 |
| Website: Quikr |
I bought quikr refurbished samsung Galaxy note 5 single sim. When I went to website, it had only information about phone condition, that's it. When I received the product, I got a charger which is very cheap not even samsung's charger, no headphone, no box only phone and a selfie stick. And the major issue is, the phone which I got is not an indian phone but Dubai's phone which is even worse. When I sent an e-mail to Quikr, they called and said that "on website we have some limitation and it is not possible to put all details on the website, if someone wants any information then he needs to call customer care and ask what is included and excluded". So, what I want? I want Quikr to add the information of the product on their website and then sell the product and if they can't do it then shut down this fraud business and cheating with customer. It is really fraustrating.
Jun 23, 2017
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
Quikr Customer Care's response Hi Ashfaq, We regret for the discomfort caused to you. Your feedback is valuable to us and we shall surely work towards it. Thank you