Quikr Complaints & Reviews

I ordered a refurbished one plus x from quikr with orderid: 272702 and payment through credit card. It was delivered on date 15.07.16 (Friday).

It was written that refurbished phones can be replaced within 7 days i[censored] have any issues (Snapshot is attached).

I got this product with a sharp dent on upper corner of phone.
I mailed them on regarding issue then they told me that this product can not be replaced because it is refurbished, we only replace unboxed phone.

Omg..!! What is this. Its like i cant replace what so ever u have delivered me within that box... So funny.

You can either replace the phone, return my money back or send me a unboxed phone which you could have replaced happily.

Thanking you.
[protected]

Hi i am supreeth, i purchased samsung s duos mobile from quikr.com on 26/07/2016. Quikr posted the that item for rs 1049, after this i paid the amount then the transaction was completed, and i got a call from quikr for the confirmation purpose, next day i got a message from quikr that he sellerhas not been reachable, we will try again and keep you posted,
After that i got another message like unfortunately the seller already sold the item not to worry we are going to refund your amount,

Regarding this issue i had some question to them,

1) if the product is sold before why the add post not showing product was soldout,?
2) is it not ur responsibility that u should take of all these stuffs, r u just act like an intermidiater for the money sake, do u not having an concern about buyrs?
3) if do u have seller and buyeer policy what it tell?
4) is this not ur resposnsibality to take care about these type of sellers?
5) is this not ur responsibility that if i bought the item it should be the final transaction and the seller should give the product whatever, is it not come in ur policy (If it is not menstion it should be the fake policy its not for buyer supportive its only for quikr supportive)?
6) now i want to see that add showing like the add is no longer avilabe on 27/8/16, but at morning 27/8/16 and yesterday 26/8/16 post was showing like sold (Ad[protected], i had a doubt on quikr only, is it true?
7) i[censored] dont know about thesee responsibalities why should quikr? Seller buyer we will directly talk with out u right.
Can quikr give answer to all these questions?

Waiting...!

Hi,

I was trying to purchase sony playstation 2, i sent the offer to seller with the token money of 99 #ad id[protected] transaction id - [protected] and seller refused the offer and cancelled it at the same time, now i am waiting from 8 hrs i didn't get my amount back yet so
Kindly take action and refund my money back.

Regards
Ashish vaswani

Below mail sent to quiker team but not response, past 13 July, still now not response,

Please refund my amount sir, still now not proper response in quicker team,

Other wise not happy to connect quiker,
I have to call but not response.

Ad ID[protected]

I no need to add, this issue start 9 July still now not resolve, anyway thank you quiker,

[protected]@gmail.com, refund this email ID

My amount is 416 Rupee's

Regards
Sathya.K

Hi,

In spite of heavy follow up you have not given proper response. I'm just fed up with quikrr slow response.
Kindly revert as soon as possible to avoid further escalation.

If I'm not getting quick response from your end I may have to move to next level of complaints.
Regards,
K. Sathya

Dear sir

I have paid rs. 7500/- to quikr for 200 leads in 9 months but this details no where mentioned neither in bill nor in my my quikr account.

My question is how can i know that how many leads you have given and how many more to come.

My premium ad pack pt159052ghao6066614 is already activted.

Please clarify.

Also since activation i have not received any lead from your side as promised by your employee.

I read same comment from other property dealer that they too not getting any response.

It is not fair.

Please reply immediately.


Regds

Kapil gautam

Mobile : [protected]
[protected]@gmail.com

I have applied in quiker jobs section for a job in banking sector. A consultancy firm named as SOLITAIRE MANAGEMENT situated in mira road & had approached me for the same . They had taken a security deposit of rs-1000 as they want their customers should not escape. I have contact them number of times whether they are following with my CV or not, but there is no response from their side . i want to ask whether your website keep a track on it or not. kindly have a glance at above request of mine & revert to me for the same. thank you

I ordered a refurbished One plus X from Quikr with OrderID: 272702 and payment through credit card.It was delivered on date 15.07.16(Friday).

It was written that refurbished phones can be replaced within 7 days i[censored] have any issues (Snapshot is attached).

I got this product with a sharp dent on upper corner of phone.
I mailed them on regarding issue then they told me that this product can not be replaced because it is refurbished, we only replace UnBoxed phone.

Omg..!! What is this .Its like i cant replace what so ever u have delivered me within that box...so funny.

I really want this phone replaced or return money back.

I ordered a table, chair and a shelf on june 18 2016 via quikr platform and paid the money to quikr on 18th june 2016. But still i haven't received the product.

Ad id:[protected]

I called to quikr several times but nobody ever solved my issue. Every time they promise within next 24 hrs i will receive my product

I have purchased a refurbished oneplus one mobile. Which is going to restart automatically in some while. I have submit complaint regarding to this in quikr but no one response to me on mail. I called them and told my problem they said the courier boy will come and take my mobile and after some while they will replace the product around 15 days are over but till now no one had come yet. They also give me the duplicate charger with phone. Its nearly one month completed to buy a phone and for launching a complaint but no one respond me.

Hi,

Ad id :[protected] | transaction id :[protected]
Ad title: semi automatic washing machine for sale, ramagondanahalli, bangalore

I have order one washing money on 25th june 2016 by paying rs. 3401.00/- online through my credit card. after sometime one the same day i got the message that the product will be delivered shortly (screenshot of message received is attached). i waited whole day no one called and i called the quikr support team[protected] for delivered of my product. they said it will be delivered by tomorrow (26th june, 2016) and i agreed. i didn't received the product even next day. i again called quikr support team for the delivery, they again said to deliver shortly. i again waited and but i could not received the product. i mailed to [protected]@quikr.com regarding the delivery (screenshot of all mails attached). i continuously mailed to quikr doorstep team and quikr support team during the period of 7 days (25th june to 01th july 2016), but i didn't received the product. i am attaching the screen shot of the calls made to quikr support team (on[protected].

I totally got frustrated and decided to cancel the product. i mailed on 1st of july to quikr doorstep team (screen shot attached) for cancellation. i got the acknowledgement for the same that money will be refunded within 5-7 working days. after some days around 10th when i didn't receive the money, i mailed but no response, i again mailed on next day but no response. at last i mailed to [protected]@quikr.com to escalate the issue. but again no response, from that team also. (all screen shot attached).

Again i called the quikr support team[protected] for the status, they whatever said was shocking to me. they said the product is processing, but i maid the cancellation request. i again called quikr support team[protected] numerous times to get the product cancel. after struggle of 7 to 8 days the product somehow got cancelled. again next step is get the money in my bank account. but even after 5 to 6 days they said the money has not been initiated yet, its in pending state.

I am totally fed up with the service now, whatever i am facing since past one month is totally intolerable. the kind of cyber harassment i am facing is making me upset on daily basis. i am calling the quikr support team[protected] which is a paid call and have spent more than 200 rupees on that. will quikr pay that money. this is totally poor service.

There are a lot of other stuff that i can't tell here.


Please help me in getting the refund or help me in filing case in consumer court.

Find the all attachment.

I have recorded the calls between me and quikr support team[protected]. let me know how can i give that evidence.

Thanks in advance!!!
Vivek anand
Email: vivek. [protected]@outlook.in
Ph: +91 [protected]

Hi have posted an ad on quikr which got an offer and i accepted. I got a message from quikr that the buyer has made the payment. Accordingly, i have provided my bank details to quikr and scheduled a quikr doorstep pickup today (22 july 2016) in the time-slot of 10:00am-12:00pm. I have been waiting since morning for the pickup guys to call me, but i did not receive any calls. I called quikr customer care for quikr doorstep on the phone number[protected] and complained the same. They keep saying that they will get back in 1 hour but i get no response. This has repeated throughout the day. I have kept the item ready for pickup today and wasted my whole day waiting for the pickup to take place. Very bad customer service and response! It is 4:00pm now, and i am not sure if they will ever pickup the item or not.
Ad no[protected]

I made a payment of rs 5500/- for used mattress on 14th july, 2016.

Transaction id: [protected]
Ad id:[protected]

Whenever me or buyer used to call to quikr helpline[protected] they used to say we don't have the details yet and the scheduling team will callback in an hour. this happened for few days and then i finally requested to refund the made payment on 18th july and they said i will receive confirmation message for the same. no sms or email received as expected for refund so i called them back on 20th july and they said to wait till 21st july even somebody named afsar (floor supervisor) came on call to assure me that i will receive a confirmation by 12pm on 21st july. still nothing has been received. i have sent them emails too before calling for refund but no response, please check attached pictures.

It seems that they are taking it casually and not willing to return the money or deliver the product. i just want the complete money paid to be refunded.

You have given advt branded companies like samsung, godrej, bluestar etc. Etc in cheap rates with quiker free delivery and installation. First asked to pay 1/3 amt via given bank acct. Again asked almost full amt, thereafter asked for double of the amount, which you advertised. Theteafter any of the dealer number functining. Quiker team playing fraud or the branded companies.,? Either deliver the item and take balance amt or credit the amt in my acct. Hari

Sir
I want to register a complaint against quikr. I ordered a phone on 12th of july & then they cancelled it on 16th of july, but then they delivered it on 17th of july. I haven't received my order. I think someone else has recieved my order. I tried contacting their customer care but they are not helping & also they are not providing any info regarding my order. I just want my money refunded to my account.
Thank you

Your payment was successful: ad_id[protected]

I bought a dressing table with study table.. The id is above i did the payment on15/07/2016.. Recd a call that they will deliver it on 16th between 4 to 6. Being a working lady.. Had to take halfday to collect this... Then get a message that its too heavy so they will get it the next day... Next day they say that its not in good shape... Sent me some pics on whattsapp. That person said you say no and you will get the refund. Now the thing is atleast quikr should ackwoledge me that it will refund the money or send me the mail. I dont know whats going on. I want to order another dressing table but now i feel you aii are unreliable... I have sent many messages to quikr but no response... Now i found out this complain cell... If there is no response from here then i will try locating the place where i can complain... You can understand how frustrating is this... First i do the payment... Then ur people say its too heavy they cant carry... Then convinced to get it cancelled... And now i have loist my money.
Please please pay attention here.

Dear Sir,

I have made online payment of 1681 for Quikr premium ad but after making the payment quikr team has not posted my premium

ad and my ad is still showing on free ad section..after several times follow up with quikr support team they are not doing anything.

It is a big harassment and fraud activity by quikr.com. I request the authority to intervene and provide me refund my

money taken by quikr.com..

Below is the transaction id...

Listing fees ( Real Estate, Commercial Property for Sale - Top Ads) Order ID :
NT[protected]KOLO6038886 Ad ID :[protected] Ad Title: Commercial Shop for Sale in
Topsia before Kohinoor Market.. City: Kolkata


Regards,
Asghar
[protected]

I want to cancel my order.. Please help.. I have already purchased but I don't want that.. Please call 823, 514536

I bought a washing machine in quikr which i have checked in seller's home and it was worked fine then i made payment, but the product i received is not the one, because it is not working properly and sounds alot and all gathered next to my home and we switched off the device.
We want to return the same.
Or tell some of the engineer to visit our home.
Purchase email id:[protected]@yahoo.com
Mobile:[protected], [protected]

Address:no 309, police layout, yarandahalli, bommasandra industrial area, bangalore-560100

I am as a small consultant in real estate. I had paid rs 56250 thousand to quikrhomes for getting sm 150 verified leads for one pr. Builder novell and i bought their leads package jointly. And now neither they are refunding money nor giving leads. And they are harrassing me n compelling me to talk to different people within organisation. Smtym i hv to spk to their local sales man in delhi n smtym in bangalore... I m having all emails and invoices. I dont need any leads now. I want my money back immediately.
Can anybody suggest what action should i take to get my money back??

Sir/mam,
I purchased an item from quikr x service of quikr.
Sub-order id - 271271. Item - mobile phone
I received a different item instead of what i ordered.
The customer care is not bothered with giving a proper reply to my questions.
It keeps on delaying the resolution. I want a replacement for the product or refund to my hard earned money spent over it.
Please help me get my money back.
Amount - rs 5500