Reliance Communications Complaints & Reviews

HI,

Pls. see the general response of senior person from relaince on mail, below is the one example of it.

Hello,

Can i have any update on this, why do you people give your email address in esclation matrix if you don't even feel need to reply on mailers

Regards
Tribhuwan

--- On Mon, 9/14/09, TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com> wrote:


From: TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com>
Subject: Re: Regarding [protected]
To: rcomnodalofficer.[protected]@relianceada.com, rcomappellateauthority.[protected]@relianceada.com
Cc: Rcomnodalofficer.[protected]@relianceada.com
Date: Monday, September 14, 2009, 8:53 PM


Really shocked to see this type o[censored]nprofessional approch from your side, no response till yet.

--- On Sun, 9/13/09, TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com> wrote:


From: TRIBHUWAN SINGH JHINKWAN <[protected]@yahoo.com>
Subject: Regarding [protected]
To: rcomnodalofficer.[protected]@relianceada.com
Cc: Rcomnodalofficer.[protected]@relianceada.com
Date: Sunday, September 13, 2009, 9:21 PM


HI,

Just want to have your serious action on this request, i have been facing issue with your so called poor services from reliance.
I have a relainace data card no-[protected], i was facing network related from 2nd of august, then i called customer care and my complaint no is[protected], they assued me that i will have update or call be resloved maximum by next working 48 hours, but nothing + comes not even any call, then after 15 more days, see the poor service-no update from your side in 15 days-shame on reliance poor services, regret to say i was useing this type of services since last 2 year.on 17 i called once again and i told your customer care executive that my no is still not working, i want this no to be terminiated, i have given request by that day,my bill generated on 5 th of every month and just want to remind you my data was not in active condition from 2nd of august, and that's what i update CCE of reliance, i told him i want to terminate this no and i told him that last month i paid the amount of 500 INR and by that time my bill was 330, so i told him i want this amount to be adjust in this bill and as per my data card issue-fault was from your end, so till my card dosn't get in active condition-shall i expect the waiver for that duration, he said yes- i will forword your request for waiver as well, and i asked him what will be the next step i have to follow, he said i need to wait for conermation call from your side, which will come in next 48 working hours, they will provide me terminiation request no and after that i need to go nearest relaince web-world to do termination of this number, but till now i haven't got any call from reliance, today when i checked my bill through internet, iam really shocked to see, bills are generating contiously" what a services this has been, i have discussed my this concern with mr Asim Raj on 18th of August as well, but he is not from UP circle, so i don't think he takes this thing seriuosly, and the number i have got for UP west nodal officer, gives dosn't exist message, this is one more problem with relaince-person who are sitting on top level for customer esclation-have been giving this type of number in which cutomer can never trackl them.

Anyways shall i expect any call from your end in this regard, because it's impossible to reach you on the number i have got to reach you[protected], if your this no has been changed, then kindly update your customer care executive as well for your number

Regards
Tribhuwan

i brought an USB ZTE CDMA 1X MODEM 4 days before from Reliance Mobile in kodungallor trichur. This is a post paid connection. thinking about the mobility and net connection speeds up to 144 kbps I paid Rs.2250 for this pathetic internet connection. its getting disconecting in every 5minuets and when try to reconect its showing dormant. I have done all the basic trouble shooting steps to increase the internet connection. When I called Reliance Customer Care I was transferred to their technical team, which is even worst.

Dear Sir



Please note that I had applied for redemption for Folio No [protected] under fund name Reliance Vision fund in March 08, but till date I have not got any redemption cheque under this redemption while as per fund A/C Statement redemption had done on dated 02 April 08.



Regarding this problem I have done so many correspondences with Reliance Varanasi & Hyderabad Head office but I have not got satisfactory reply till date. As per Reliance his Banker HDFC had paid to SBI Mirzapur but I have checked my saving A/C statement there is no any transaction of Rs14, 852.57 till date.





Chandra Shekhar Dubey

Folio No: [protected]

Fund Name : Reliance Vision fund

Mob: [protected]

Email : [protected]@yahoo.co.in OR

Chandra.[protected]@adityabirla.com

Dear sir,
we are facing the Network problem & call drop problem from last 4 month we request to Local dealer for solve these problem but no any satisfaction reply then we send the mail to reliance communication & our complaint no. is[protected] &[protected].

against these complaint no any customer care executive & nodal officer reply & without my satisfaction note they reply me through mail that they resolve my problem.

I request you kindly check under mention corresponding mail copy

Thanking you
Regards
ANIL KILAWAT




rom Anil Kilawat <[protected]@gmail.com>
to "[protected]@relianceada.com" <[protected]@relianceada.com>
cc rcomnodalofficer.[protected]@relianceada.com
bcc rcomappellateauthority.[protected]@relianceada.com
date Sun, Sep 13, 2009 at 10:02 PM
subject Fwd: 'ADAG=[protected]'Reference your mail
mailed-by gmail.com
hide details Sep 13 (3 days ago)
Dear sir,
as per your mail if you resolve the problem kindly give me our satisfaction note if given by us.

Thanking you

Regards
ANIL KILAWAT

[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
- Hide quoted text -
Date: Sep 13, 2009 7:06 PM
Subject: RE:'ADAG=[protected]'Reference your mail
To: Anil Kilawat <[protected]@gmail.com>


- Hide quoted text -
Dear Customer,

In response to your mail regarding Service Request ID[protected], please note that your issue has been resolved from our end.

Further, if you face have any query/complaint. Please feel free to contact us with details.

We look forward to an opportunity to assist you again.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Robin Chaturvedi
Customer Care
Reliance Communications

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information` from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Anil Kilawat ([protected]@gmail.com)
Date: Sunday, September 13, 2009 01:36 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: rcomappellateauthority.[protected]@relianceada.com (rcomappellateauthority.[protected]@relianceada.com)
Subject: Fwd: Reference your mail



[protected] Forwarded message[protected]
From: Anil Kilawat <[protected]@gmail.com>
Date: Sep 13, 2009 1:34 PM
Subject: Fwd: 'ADAG=[protected]'Reference your mail
To: "[protected]@relianceada.com" <[protected]@relianceada.com>

Dear sir,
our complaint are still pending at your end,your under mention mail shown that your team respond in 5 days but 9 days ago my complaint are still pending & no any person respod by the reliance communication.

its shown your service that you provide to the customers

Thanking you

Regards
ANIL KILAWAT
[protected]
[protected]


[protected] Forwarded message[protected]
From: [protected]@relianceada.com <[protected]@relianceada.com>
Date: Sep 4, 2009 3:31 AM
Subject: RE:'ADAG=[protected]'Reference your mail
To: Anil Kilawat <[protected]@gmail.com>


Dear Customer,

This is in reference to your mail regarding drop calls issue, please note that your complaint is logged as Service Request ID[protected]. We are working on it and will respond to you in next 5 days.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Roshan Bhole
Customer Care
Reliance Communications

NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
-----Original Message-----
From: Anil Kilawat ([protected]@gmail.com)
Date: Thursday, September 03, 2009 08:06 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference your mail

Dear sir

With refference of your mail reqiired details are as, below. We are facing calldrop on every call, kindly do so on this.

Name of your city: Beawar
Door No/ Shop No /Plot No:
Area /Sector/ Street Name/Landmark: Opp. C.L. Jain Bagichi, Udaipur Road, Beawar.
Village / post: Beawar
Zilla / taluka / tehsil: Beawar
District: Ajmer
State: Rajasthan
Pincode: 309501
Indoor/Outdoor : Indoor
Number of signal bars : 1/2
From when you are facing this problem : Last 2 Months
Alternate contact number : [protected]
Specific time/All the time: All the time
Handset Type : LG CDMA
Thanking you and Looking forward to your early responce in this matter..

Anil Kilawat
Mangalam Automobiles
Beawar

I had recharged (top-up) my prepaid reliance mobile no. 9377450 for Rs. 200/- on dated 17.09.2009 using the ONLINE recharge option available on the official website of Reliance Communications. The payment was routed through HDFC Bank account.
However, my number was not recharged following which I had complained about it at the Reliance Web World, Wardhaman Nagar, Nagpur. The executive’s response was surprisingly that Reliance Mobile does not provides ONLINE recharge facility to which I argued as the link for same is available on their official website. However, as a cross verification action, I took up the matter with the HDFC Bank to which their response is that they have verified the success of transaction with my mobile service provider & they have confirmed about the successful recharge.
On my continuos persistence for reimbursing the said amount on account o[censored]nsuccessful recharge, i was told that the account was top-up by an insignificant amount of Rs. 0.02/- (Two Paise Only). However, my argument to this is as mine is a Life Time Prepaid Card, i don't need any another monthly recharges, hence only my talk-time should have been topped up. Besides this, their is no mention about this anywhere on the website.
Hence it is my humble request to you to please look into the matter & try and resolve the matter

Thanks & Regards,

Mahesh Patel
# +91- [protected].

sir i have reliance gsm no [protected] and i cant send text messages national or international no i think i dont have right sim message centre no so tell me correct message centre . thanking u plz

Dear Sir,
I am using reliance communications postpaid plan 440 (mob. No.[protected]) since Aug 2008. All calls to reliance mobile including smart GSM in Bihar was free in this plan. But, from 18 Aug they stopped free calls to smart mobiles without any intimations. My complaints are as follows:
1. No intimations by any mean to change the plan tariffs.
2. I made call to customer care after found unexpected unbilled amount but he assured me that there was no change in my tariff and everything will be cleared only after generation of bill. Company should take action against such executives.
3. After some time I came to know that they have stopped free calls to reliance smart mobile which was continue since starting of this connection and it was promised to continue on this mobile also.
4. No prior intimation caused Rs. 3000. Extra unbilled amount. This is unnecessary burden on me.
5. In Postpaid Connection , Company can not change the plan, I have taken this connection because calling on smart numbers are free, but comapny has changed the plan and making charges on smart calling also,
6. I had word with Customer care Executive but No reliance executive has given satisfactory answer on this and always I was told that matter is forwarded. Even after 1 week my problem is unsolved.
7. On asking about change in tariffs they are telling this is TRAI rule. But company should fulfill there promise that made to customer.
8. Company should waive the amount that was charged without intimation.
Sir, my case may be considered properly so that I and other customers like me can get justice and company's cheating could stopped.

Thanks & Regards
Vikash Sharma
[protected]

After harassed by Reliance Communications + Vriti Interactive(Sales Chanel Partner for
Reliance NetConnect+ Internet Connection)I decided to do some writeup exercise.I do not have Contact details of Pune Mirror Reporter to explain my problem.I will appreciate if anybody can provide contact details of Pune Mirror reporter.
Problem: I am already having Reliance Wimax connection at my home but due to speed issues and frequent connectivity issues I decided to go for Reliance NetConnect+ as Reliance promised user will get speed upto 3.1 MBPS.Even though I had bad experience with my existing connection I decided to go for Reliance once again.
I filled online application form to book the connection online on Monday 14 Sept 2009.After some 2-3 hours I got call from Dipti Sharma from Vriti Interactive Noida office to confirm details and internet plan.She promised that If you do the payment of Rs.3400 you will get connection activated by tomarrow afternoon.As per our discussion Reliance Data Card delievery person visited my office in the evening and collected copies of required documents[HSBC Bank Cheque(No:859878)PAN Card,License,Photo] and told me to send the electricity bill on email id o[censored]lhas Patil(ulhas.[protected]@vriti-interactive.com).As per the discussion I immediatly forwarded the Electricity Bill[I used to get on my email id every month] & got confirmation from Ulhas Patil for the same.Next day I got call from Dipti Sharma Vriti Interactive Noida that If you do the online payment then only we will process your application today otherwise you have to wait till cheque processing.So I decided to make the online payment[Payment Reference Number:1664552] and wrote couple of payment confirmation mails to Dipti Sharma and Ulhas Patil that not to process HSBC Bank Cheque(No:859878) as I am already done with online payment.After online payment nobody from Vriti or Reliance revert back to me for Address Verification on that day.I tried to contact Dipti Sharma and Ulhas Patil but nobody pickup the phone.Next whole day I did the same thing and same result.In the evening Ulhas answered my call and said that I need to send the Electricity Bill again to complete the registration process.I send it again in hope of application will get process soon.On next day[17 Sept 2009] morning I got SMS alert from HSBC bank regarding Rs.3400 cheque debit from my bank account[as I already told them not to process the cheque].I mailed Dipti(dipti.[protected]@vriti-interactive.com) and Ulhas couple of time but no reply from them.So finally they deducted Rs. 6800 from my account for single connection.I understand Reliance/Vriti people need to follow certain process to give new connections but they should not make false promises to people and cheat them.I strongly feel there is lack of co-ordination between different department.Nobody is knows what other person is doing.They only know how to get money from people and make them fool..Both the companies have 'Communication' and 'Interactive' words in their name but in actual they dont understand meaning of those.I dont know whether I will get connection on time and refund of Rs.3400 they deducted from my account.I am not sure about the money as they deposited into Vriti Interactive Account and not in Reliance account.I think the only hope I have is to go to Consumer Court.


Thanks and Regards,
Prashant
[protected]

I am reguler customer of reliance but they do not show intrest to solve my problem so i advice every one diconnect all Reliance phone .

Dear Customer,



In response to your mail regarding Reliance Mobile number [protected], we understand that one of our executives had contacted you and informed you to logged the Police complaint against executive as the Customer Application Form receipt number which is provided is not valid proof.

Please note that we have taken up your issue with concerned department for appropriate action. The same will be reviewed by our management team in order to serve you better.



We look forward to an opportunity to assist you again.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].



Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Yours sincerely,



Robin Chaturvedi

Customer Care

Reliance Communications



Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.



This electronic message transmission contains information` from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: chitra shal garg ([protected]@yahoo.co.in)
Date: Monday, September 14, 2009 04:50 PM
To: anil.[protected]@relianceada.com (anil.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Reference your mail.

Respected Sir,

I send blow mention complaint your customer care but they do not take any action against my complaint.Reliance offer me a plan some one come & collect cash regarding this plan
also given me a slip no.[protected] dtd.28.08.2009 attached with this mail scan copy of for Rs. 700(seven hundred rupees).Against this when i followup my plan & complaint from your customer care centre they said that refused that they do not recd. cash.Till date neither they change my plan nor credit the amount in my account.

I think reliance is big company if they treat his customer like this it is very shame full for company.

Pls take action for my complaint as early as possible.


With Regards,

Chitara Shal Garg
[protected]



--- On Wed, 9/9/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:


From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'ADAG=[protected]'Reference your mail.
To: "chitra shal garg" <[protected]@yahoo.co.in>
Date: Wednesday, 9 September, 2009, 2:45 PM


Dear Customer,



In response to your mail regarding Reliance Mobile number [protected], we understand that one of our executives had contacted you and informed you to logged the Police complaint against executive as the Customer Application Form receipt number which is provided is not valid proof.

Please note that we have taken up your issue with concerned department to take appropriate action.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].


Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Yours sincerely,


Vaishali Kadam

Customer Care

Reliance Communications


Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.


The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.


This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: chitra shal garg ([protected]@yahoo.co.in)
Date: Wednesday, September 09, 2009 10:43 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Reference your mail.


Dear Sir,

Pls find atteched Reliance Communication Acknowledgment slip as per telephonic disscution with the received call detail (
Number Date Time Call Duration

[protected] 08.09.2009 01:51 pm 2:27 minutes )


Pls taking action earliest against this matter.



Thanks,



Chitra Shal Garg

[protected]




--- On Mon, 7/9/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:


From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'ADAG=[protected]'Reference your mail.
To: "chitra shal garg" <[protected]@yahoo.co.in>
Date: Monday, 7 September, 2009, 3:17 PM


Dear Customer,


This is in reference to your mail regarding your Reliance Mobile Number [protected]. Please note that your complaint is logged as Service Request ID[protected]. We are working on it and will respond to you in next 2 days.

We regret the inconvenience caused to you while using our services and are concerned by the feedback received from you. We are aware that the issues highlighted by you have been purely aimed at improving our services and to make our relationship with you last for a lifetime.

Please note that we have taken up your issue with concerned department to take appropriate action.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].


Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Regards,


Sonu Ratnakar

Customer Care
Reliance Communications


"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attahments) with size less than or equal to the allowed mail limit in all your future communication..


Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).


Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.


-----Original Message-----
From: chitra shal garg ([protected]@yahoo.co.in)
Date: Monday, September 07, 2009 02:23 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: FRAUD BY RELIANCE



Dear Sir,



Pls note that my self Chitra Shal Garg my reliance no.-[protected] my current plan is 770/- Reliance to Reliance Local & STD unlimited free. I have received a call from Reliance R World (No.-[protected])

As on 27.08.2009 and told me that you are selected in draw and reliance offer you new plan 425/- per month rent and offer in this plan 5000 minutes free Reliance to Reliance and other call charges Rs. 0.50/- per minute. He demands Rs. 700/- as security deposit and it will be less in my 1st & 2nd reliance bill. He call as on 28.08.2009 for collection of 700/- on above no. And than call me new no.-[protected] for collect Rs.700/- and executive come in my office as on 28.08.2009 and collected from me Rs.-700/- and my one passport photo and photocopy of my pan card and give me Receipt no.-[protected] Dt.-28.08....2009 & said that it will be change in 24 hours but my plan is not change as on till date. I call many times on this (no.-[protected]& [protected]) but they did not pick my phone. When I call on Customer care center of reliance they said that they have not received any request fm my side & no application pending at there regarding this Plan.

I receive all call against this matter as followed: -

Number Date Time Call Duration

[protected] 27.08.2009 04:36 pm 11:10 minutes

[protected] 28.08.2009 11:04 am 02:13 minutes

[protected] 28.08.2009 11:09 am 02:18 minutes

[protected] 28.08.2009 02:23 pm 00:44 minutes

[protected] 28.08.2009 02:57 pm 00:41 minutes

[protected] 01.09.2009 06:58 pm 00:41 minutes

[protected] 02.09.2009 06:22 pm 01:39 minutes

[protected] 02.09.2009 06:46 pm 01:42 minutes



Pls check and clarify this problem urgent and conform me. If reliance not taking any action regarding this I am not paid my current bill & also go Consumer court.

Dear Mr/Ms/Mrs WHATEVER,

I took new connection on 28th of August 09, my mobile number is [protected]. On 29th August 2009 i recharged my account with Rs. 496/- for validity under which i am suppose to call in all the smart mobiles in North East free of cost. I was quite happy as i made free call on 29th & 30th of August 09, but from 31st August onwards, everything was in vain. Till date I am unable to make calls free of cost.

I called customer care "n" number of time & i also consulted with the retailer M/s NINNI in haridevpur, kolkata, but they were also total .

what should i do now?
Should i feel that reliance is making money by this type of activities.
Should i through the sim ?
Should i again recharge with 496/497 whatever ?

PLEASE HELP ME OUT OF THE SITUATION.

Regards
Taraknath Roy
+91 [protected]
Kolkata

Hi,

My name is Sushil Choudhary and my Land Line number is[protected]. I have called in Reliance customer care and did a complaint about my unnecessary deduction of balance from the account . From my account more than Rs 100 has been deducted without any reason I recharged my land line few days ago and then suddenly my balance was very less. Please I request reliance company to give me the details on what basis they have deducted the money, please don't deduct money unnecessarily. Request for the credit of balance which was been theft from the account for no reason.

Regards,
Sushil Choudhary
([protected])

Hello,

My reliance landline number is 080.32485349.
RF No: RHWFW[protected].
Phone model : Classic 2208.

i want to change my landline number from bangalore to madurai circle. Please do the needful at the earliest. please help me the below important points....

1. what is the process if i need the above request.
2. what are the documents required?
3. whom do i contatc regarding this?
4. when should i get the new reliance prepaid number if eerything wiill done without any mistake.
5. please call me, if you need further information.+91.[protected].

please treat this as a high priority call. alreay i shifted my home to dindigul which is in tamil nadu circle ( Madurai region). Please do the needful at the earliest.

THIS IS VERY SURPRISED THAT AFTER SEVERAL REMINDER THROUGH PHONE, MAIL AND COMPLAINTS TILL DATE I AM NOT RECEIVED THE SAME, AND FOR THIS I SUFFER MAINTALY AND FININCALY.

I ESCALATE THIS MATTER TO MR. AMIT SINGHAINA (CHAIRMAIN'S OFFICE), MR. SAYED (APPELLATE DEPARTMENT), AND MANY MORE IN YOUR HEAD OFFICE, MUMBAI, BUT ALL OF THIS VERY USELESS.

THIS IS GREAT EXPERINCE WITH RELIANCE COMMUNICATION (A ANIL DHIRUBANI AMBANI GROUP)



Niraj Kumar Srivastava
Manager-Human Resources & Administration
Amartech Covergence (India) Pvt. Ltd., Lucknow
[protected]


Success is always waiting for you but you have to go for it.
----- Original Message -----
From: Niraj Kr. Srivastava, Lucknow
To: [protected]@relianceada.com
Cc: anil.[protected]@relianceada.com ; [protected]@relianceada.com ; talisma.[protected]@relianceada.com
Sent: 09 September, 2009 8:00 PM
Subject: Fw: Bill not received



Till date I am not received the same and today I lodge new complaint No.[protected] regarding bill not received to your executive Mr. Deepak at customer care.

A part from this I have received a call from your bill collection department (Mr. Sanjeev Mb. No. [protected]) on[protected], he used very tough language with my wife because at that time I am in office.

I AM ALREADY TOLD YOU THAT I AM NOT PAY MY BILL UNTILL MY BILL NOT RECEIVED.

I am using you connection since 1.5 years and pay my bill timely, this is first time I facing lot of problems from your side.

I request you kindly look into this matter and do the needful.......URGENT.



Regards,

Niraj Kumar Srivastava
Manager-Human Resources & Administration
Amartech Covergence (India) Pvt. Ltd., Lucknow
[protected]

Success is always waiting for you but you have to go for it.
----- Original Message -----
From: Niraj Kr. Srivastava, Lucknow
To: [protected]@relianceada.com
Sent: 01 September, 2009 8:34 AM
Subject: Bill not received




Till date I am not received my bill for the month of July'09 (10.07.09 to 11.08.09), regarding this I am lodge complaint No.[protected] to your executive Mr. Tauseef at customer care.


Regards,

Niraj Kumar Srivastava
Manager-Human Resources & Administration
Amartech Covergence (India) Pvt. Ltd., Lucknow
[protected]

Sir/Madam,
My mother Mrs Mallika Chakraborty is using a Reliance mobile connection at Kolkata, wherein she had recharged with Rs50/- in 1st week of September and with some carryover money the amount should have accrued to more than 50/-. To our surprise the amount is automatically getting depleted and is showing Rs14/- as against Rs50/- plus, especially when she is not making outgoing calls... The phone number is [protected] (Kolkata)... With this note, I would request Reliance mobiles to resolve this issue and confirm on this issue of auto depletion of the recharged amount (without making calls)…. PLEASE NOTE:- This is the third time the issue is coming forth and the issues related to such hidden costs shows no end towards its resolution.. Please refund the additionally debited amount and let us know……….

Regards,
Sujan Chakraborty,
(Son of Mrs Mallika Chakraborty)
ITC Limited – Foods,
Pulikeshinagar P.O;
Bangalore-5.
Cell: [protected]

Hi,
I am Sushil Vispute from Mumbai. I got a new reliance post paid service which they sold me with features of calling any reliance numbers (including GSM, CDMA, Landline) within India without any voice charges.

The monthly rental was Rs.995 and additonal charges are VAT.

On 18th of Aug they discountinued the free service to Relaince GSM numbers without any information or communication to me.
So I continued using the service in the same way. Suddenly a big bill of around Rs. 2000 was generated against me !!!

When I raised my complaint calling customer care they then informed me regarding the change. I wanted to discontinue my services but their escalation department assured me to waive off the extra Rs.840. So I paid the remaining Rs. 1090 and continued to use the service.

Now today my number is discontinued again and I came to know that the Rs. 840 is not waived off and they are not willing now to do so.
I am extremly pissed on the way they do all these miss-guide, miss-lead and miss-communicate the customers.

I am a salaried employee of a big organization and do not have time to fight against these goons, please help.

Regards,
Sushil Vispute
[protected]

I am a postpaid customer of landline. In October 2008 I change my connection in to prepaid My No.[protected]. But nowadays I am not get my deposit of rs.1000/- not refunded. I went many times to Thiruvananthapuram(Jagathy) outlet. In each time they say many excuses. Please take necessary steps to get my refund. My address VIJAYAKUMAR.B. T.C.221740,VAZHUTHOTTUKONATHU VEEDU, MELETHUMELE,VATTIYOORKAVU-P.O.,THIRUVANANTHAPURAM-695013, KERALA

Am really dissappointed with the data usage measured by Relieance on Netconnect USB broadband. It is very inconsistent regarding to the usage/duration.

First the customer/sales rep doesnt mention about the FUP (which is dismally very low compared to other service providers) of 10GB per month on their so called Unlimited plan.

Second they dont warn the customer if they have exceeded the FUP limits nor inform them before disconnecting the service

Third the data usage measurement (CDR) is NOT shown on the Bill. The internet is not also showing proper unbilled usage. When raised a complaint with Reliance to send the unbilled usage via email they fail to do so (upon repeated requests), which they say they do within 2 working days

The Data usage is not properly calculated and is in discontent with regard to the time spent on the internet. Am not satisfied and convinced with the data measured (in Kbps) as it is exceeding 10GB (while the usage is not that high). For one month they measure 3GB and for next month it comes to 12GB - while the pages viewed remain the same with no changes. They are not giving proper explanation to the data measured.

This is very bad. IF anyone has experienced the same pls do letme know and share yours.

From:
Ram Krishna
F/O Ashwani Kumar
HN-66, Kazikhera Kanpur U.P
To:-
The Manager
Reliance Communication


Subject- Disconnection of Net Connect

Respected ,Sir
I have taken the net connect with Tariff plan name – RNJ149DATA from your reliance office at 123 Chandra Nagar , Harjinder Nagar .Plan was explained by your rep ,as by paying Rs 550 pm can get 5GB free and started at expected date 25 June 2009.I pay two bill of June and July 2009.
At 25 Aug 2009 I received the message the Maximum limit of Rs 1900 crossed hence Blocked the net. I enquiries from your office about bill, then bill was Rs 2437. Then I tell him I uesd aprox 3 GB only and it is with limit of 5GB then bill should be only rental. And I stop the using of net connect.
When I enquiries about the bill on the date 9 sep 2009 then bill become Rs 4800, how it is possible . Pleas clear it.

Due to above problem, I don’t want to use service in future. So please closed the above connection completely.








( Ram Krishna)

Sir,
[protected] this number send me vulgur messages and give me missed calls. therefore i am very tense.

So, kindly provide me this numbers owner name with address
or
permantely blocked this number

thank you.

BROAD BAND IN COIMBATORE

I applied for a Broad band conection and paid Rs.500 as installation charge. they assured me within 3 days the installation will be finished and i can use it. But even after 15 days of time there is nothing from their side. when i called the agent(located at stock exchange building, coimbatore) who collected cheque&application from me, he is disconnecting the call most of the time and in case lifting the phone he is telling that there is shortage of modem unit and tomorrow the installation will be finished. I am getiing this same reply from the past 10 days.

VERY GOOD SERVICE FROM RELIANCE

LET THIRUBAI AMBANI THE GREAT EXCUSE THEM

Now i decided to cancel my application