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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 49

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V
Vitish2
from Ludhiana, Punjab
Jul 3, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Only Showing Confirmed From Last 21 Days

To Samsung India My Name Is Vitish Arora Your Valued Customer From Many Years You Can Check My Purchase History From My Mobile Number Which Is [protected] Now I Should Come To The Point I Am Writing You This Email With Many Regrets As I Ordered A Samsung Galaxy Book 2 Laptop From Your Site 21 Days Ago The Date Was 13 June 2022 Nor My Laptop Nor You Cancelled It Nor I Got Refund Order No. Is #[protected] Please Samsung Sort My Complain If You...
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F
Fair review
Jul 3, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about s21 fe5g battery

I purchase s21 fe 5g from samsung offline store battery is Not long lasting as company claimed all day battery life I want refund my money someone helped me only 5 days old
2 times service center visit but my battery not long lasting
4 time call customer care but not work...
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A
Ali Barkat
from Delhi, Delhi
Jul 3, 2022
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Galaxy M31 microphone doesn't work properly

Address:Samsung service center TELERIKSSON GALLERY, sector - 16 , faridabad

Dear sir/ mam,

My name is Barkat Ali. I bought Galaxy M31. My mobile have microphone problem last 2 months. Sometimes there is no sound, sometimes there is cut the sound, now microphone sound is so slow. In calling opposite person say hello hello but my voice not gone properly.
I went to the service center 2 times but she said that there is a network problem. While clear talt with the earphone. There is no issue of...
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V
vikas0071
from Ramnagar, Uttarakhand
Jul 2, 2022
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Samsung f62 flipkart smart upgrade plan handset lock

Address:mobile care sujroo chungi meerut road muzaffarnagar

Mere pass samsung ka f62 handset hai jo maine olx se kharida tha mera handset lock ho gya haikuch time baad main kya kru main phone ko use nahi kr pa rha hu plz help me
vikas.[protected]@gmail.com...
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bhavin_parekh2
from Mumbai, Maharashtra
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement for faulty earbuds not provided

From the day 1 of purchase my right ear bud of galaxy buds 2 was faulty and not charging properly. I visited the dealer shop on second day and they asked me to visit the service center. The product box mentioned 14 days replacement in case of any issues and the dealer assured me the product will get replaced by service center. The service center engineer checked and acknowledged that there was a fault in product and mentioned that he needs...
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Akram13420
from Siwan, Bihar
Jul 2, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:BIHAR(SIWAN)

On Thu, 30 Jun 2022 at 18:00, Samsung Shop wrote:
Hi,

Thank you for contacting Samsung Shop Support.

We are working on your request and your ticket ID is #61809368 and we will get back to you within next 24 hours.

Please let us know if you have any more questions. We will be happy to help.

Thanks!
Samsung Shop Support
-----
If you'd like to provide an...
+1 photos
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S
Suresh Nagulapalli
Jul 1, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Air Conditioner is not working and no one is responding

Address:Sunkaravari Thota, Opposite Sivalayam, Eluru

About a week (26/06/2022) back my Samsung AC stopped working.
I raised the complaint on the same day. After 3 days one technician came and said that there is no gas and he doesn't have R32 gas with him.
Since then i have raised 8 tickets and dialed customer care twice a day. And also visited the service center, but there is no response. There are elder people living with me who were unable to sleep at night and couldn't bear...
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K
KDF
from Kolkata, West Bengal
Jul 1, 2022
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Refrigerator repair wrong diagnosis

Address:Kolkata

I recently made a service request to get my Samsung refrigerator checked.

The man came and did some checking with his equipment and multimeter. His diagnosis was that the compressor is broken. He said that I could spend Rs. 10000 to get a new compressor but with only a 3 month warranty. Or I could simply get rid of the refrigerator and buy a new one. I was charged Rs. 400 for just the technicians visit.

I somehow...
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G
Gurkirat Aujla
from Jammu, Jammu and Kashmir
Jul 1, 2022
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Product delivery

I ordered galaxy book 2 and galaxy pods 2 with offer on 23 of june and they promised delivery of pods by 27th june and galaxy book by 1 july but they haven’t delivered anything and no update has been provided. No option to cancel them aswell. I have exams in September and i am stuck. My order no. Is [protected] name Gurkirat singh aujla...
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J
jappy gupta
from Kotkapura, Punjab
Jul 1, 2022
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Samsung a53 5g 8gb

Maine itna bekar.phone khin nhi dekha..jb mujhe incoming call aati hai phone hang ho jata hai..car kee bluetooh mein bluetooth connect nhi hota proper.battery bht jldi discharge ho jati hai..worst phone..total money waste...aap koi bhi company ka phone lelo bt samsung nhi lena...
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G
gupta badam
Jun 30, 2022
Jul 2, 2022
This thread was updated on Jul 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ORDER ID: 11155298754 not delivered till date

Hi Team,

I am supposed to get my package delivered on 28th June however not delivered till date.

I have raised a ticket for the same but no response. I have called the customer care nearly 30 times but no use; they keep saying we will update the concern team to prioritise and you will receive email;

however no emails or calls from SAMSUNG till date.

ORDER ID: [protected]
Delivery...
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A
Austi
Jun 30, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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E voucher not received yet.

I've ordered a Samsung watch 44mm silver
Order id:[protected].

There was an offer valid on Samsung E- voucher which was to be provided within 10 to 15days from date of purchase.
The date is long past behind.. and I haven't recieved any e voucher yet.
Help me out through this please.
I needed to buy an item from the samsung online store if only I'm receiving this voucher or else I need to think of...
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S
Satyadevsharma
from Delhi, Delhi
Jun 30, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Internal Damage Occur at Samsung Service Center

Address:Noida Sector 11

I bought a refrigerator of Samsung India in January-2022. After passing 2 month, one day suddenly it stopped cooling and started leaking oil from refrigerator then i register a complaint against it to check and verify the above. When, engineer visited at home and find out whole in the Freezer Box. For which Samsung Company charges us about 8k and assured me that after making expense of 8k it will be working properly.
When i raised...
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K
Ks0112
from Delhi, Delhi
Jun 30, 2022
Jul 10, 2022
This thread was updated on Jul 10, 2022
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Samsung AC Caught Fire | Mental Harassment

Hi,

I logged a complaint with Samsung with reference number#[protected] on 13Jun2022.

This complaint is regarding the indoor unit of Samsung AC which burnt on 11Jun2022 and burnt my complete floor, enclosed are some pictures.

I purchased this AC on 04Apr2021 from Vijay Sales Pitampura Delhi.

Sanjeev (+[protected] Samsung Engineer came to my home and took all the pictures...
+1 photos
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P
praveen171986
from Orai, Uttar Pradesh
Jun 30, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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Received damaged product

Address:6th Floor, DLF Centre, Sansad Marg, New Delhi-110001

Hi,

I have ordered samsung M8 monitor from samsung india online on 12th june and got delivered at 29th june instead 26th june delivery date on top of it i got damaged product.
I have filed a complaint to samsung support, samsung told me someone will contact me with in 24 hours.
So far no one contacted me on my issue. I already received this product late and very disappointed with customer service.
br...
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R
Rishav12346
Jun 30, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
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Restarting of Galaxy M30

Address:Samsung electronics

I have bought galaxy M30 two months back with my saving money .The phone costs me around 17, 000 that time .Now the phone is having restarting problem which happens at every 15 min . I need proper resolution of the problem. Please help me as I cannot afford new phone now....
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G
Gupta Parteek
from Rohtak, Haryana
Jun 29, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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Mobile Samsung Galaxy S6

Address:rohtak

I was using samsung galaxy S6, which suddenly stopped working. On inquiring, it was informed that the mother board has stopped working and needs to be replaced. Further, it was informed that the company has stopped providing support for that handset. Isn't it robbing and cheating the customer. Should, i throw that handset....
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N
Naman Ghodake
Jun 29, 2022
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Galaxy Store (Samsung Pay Mini)

Address:Uttam Galva Steels Limited, Inzapur, M-3/B-1

You are forcing us to use samsung pay mini which cannot be unistalled and it comes between full screen users of samung when its pop up is added to the home screen
This is so wrong, and unfair. There is no way to either remove that pop up or not even unistalling samsung pay mini, we are forced to use apps by samsung and this is not the first. Please look into this.
Regards
Naman ghodake...
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G
gauravmohta
from Ranchi, Jharkhand
Jun 28, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Care+ Reference ID: EHDD9JFGVP2N

Hi, Based on my extended warranty, my phone was picked up for service on
17th June 2022 with Reference ID: EHDD9JFGVP2N.
Till now I have not received any information regarding the status of my repair.
I am not sure if my phone has been stolen by your service center or not. Kindly help me on this ASAP....
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R
Rish_101
from Haldwani, Uttarakhand
Jun 28, 2022
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I m complaining about the service response

My Refrigerator is freezing in fridge part from the date of purchase.
Now it it is out of warranty.

I did a complaint when it was in warranty then samasung technician didn't come but he did a video call and said please clean the refrigerator from inside but problem occurred in 2-3 months.

Now i complaint again and now they are saying we will send a technician & his fees will be 450+gst and if any part...
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