Samsung India Complaints & Reviews

This Ac complaint is being filed from 2 months...
Bill has been sent to you..
Samsung is harrassing me very much..
Ur engineer Mr Abhijit is not coming on time and when coming always saying one more part is not working..
If all the parts are not working then why are you not doing it in working condition or replace it..
All the summer is about to go..
We are suffering all day and u are all sitting...

I have purchased ac last year which is under warranty, ac service was called, he has seen the problem and told us that 1 of spares in external unit is defected and it is not with them and will order and will come from company in a week, 1 of that spares was replaced but still not as 1 more spares was not working again that spare was also not there with them and to be ordered and will again take 1week but it took more than 10 days to fit...but...

I called sumsung customer support and escalated my issue. They have assigned my issue to one person named Jagathee.[protected]@partner.samsung.com

I am trying to explain my issue and he asked me to share the job id which is registered during warranty period.i have shared the same. Next day he called me and interrogating like police officer like when you affected with covid do have any proof. How many months took to recover. Why didnt...

Respected sir
Please note that I purchased Samsung's power bank on May 22, 2022 with a six-month guarantee from you, but only a month later my power b.The bank was dead. Due to the guarantee I went to your service center Sangrur on 5th July 2022. They put some pictures of the power bank and asked me to send these pictures to my senior officer to ask. Only then can we change it. They gave me two days but when I went to the service...

Recharge of RS 179 by Samsung pay mini app, but i did not get the recharge and the money was cut from the account.
I did a search on my bank account but they did not help me. He said that after the deduction of the money from the account, ask them whom you have been recharged. Please help me.
please give my refund......

I had complained about the washing machine not working in April 22. The service engineer mentioned that the PCB needed replacement, so paid for the same and got it repaired in about 2 weeks.

In June again the machine developed a problem and the service engineer mentioned that the PCB was faulty and would be replaced as they had already charged for it. Since then I have been waiting for the part to come and be replaced.br...

Samsung — Screen bleeding purple blue issue

I have Samsung M31 purchased on 21. July 2020 and having extended Samsung care+ warranty up to July 24th 2022. From yesterday 7th july suddenly I saw blue and purple patches on the screen and it's started spreading gradually. Today I reached to Samsung authorized service center and they said it's not covered under warranty. Eventhough I have active extended Samsung care+ warranty...

I have almost all home appliances from Samsung. One of them is Front Loaded Washing Machine. I registered a complaint and they have promised me that engineer will come next day. But no one called and no one came. I called again and registered the same complaint, They again promised that next day engineer will come to fix it. I got ONE call but then no one come. I called again THIRD TIME and registered complaint and next day I got a call and...

Yesterday(7/7/22) my Samsung M30 got stuck on reboot and Today I went to Samsung Service centre, Tibet Road, Gangtok, Sikkim. My case was was received by Yasudhara Gurung where she told me that I need to replace my phones IC and Charging port and it would cost Rs 2500 since my warranty was expired to which I agreed and after an hour she returned my phone after completing repairment. I then turned on my phone to check it out but to my surprise...

I have ordered for Samsung monitor on 24th Jun'22 and it was promised to be delivered on 28th Jun'22 but the product did not arrive.

I continuously followed up with customer care and they always say that they have escalated the issue to their "Back-end" team and it will take about 24 hours for them to respond back to me. Days go by and still no update from anyone.

I waited for 2 weeks patiently and finally I...

Dear sir
order no. [protected]
my samsung s61b sound bar order is delayed since 1 week and no response from support team . Just typical that it will done asap and case if on priority basis .

Would request to look into the same

regards
aditya vikram sonee...

I have ordered a refrigerator from samsung shop on june 22nd, it has been cancelled by samsung itself, the reason was 'no stock available'

They said they have initiated the refund on 23 june, and whenever i contacted samsung customers care for the refund they were angrily spitting me with their 7-10 days refund policy.

Today, july 8th, they have failed to fulfill what they have promised, i am not recieved my...

Samsung television not working. Purchased from flipkart. I have warranty for television. I am going to add photo of policy number....

My Samsung M31s smartphone stopped working suddenly after updating to 12 Android, giving constant screen freezes and restarts. Tried factory reset and issue is still same. I saw most of the M31s user is facing the same issue after 10-15months . This is clearly a manufacturing defect and needs to be rectified by Samsung. visited service center but they said most of the m series phone is facing the same issue and had to get the motherboard...

I undersigned Mr. Darshil Sandeep Vasa, hereby write a complain to make attention towards a problem which is ongoing with Samsung Company. I ordered a product and placed the order on 17th of June 2022 on Samsung.com and I cancelled the order on the same day i.e on 17th of June 2022 with order id [protected] and with order name Sandeep Vasa. So I thought that company will refund my amount as soon it is cancelled but Samsung has its policy...

A small green line in display...

I have purchased M33 5g from samsung shop and provided GST certificate. This was purchased in the month of May 2022 and till date have not received GST credit.
On calling the helpline number no one is answering on this and just providing another number.
I have emailed on this issue to samsung id but there is no communication from samsung side.
I want the GST credit ASAP as later on cannot be claimed.
Need resolution...

Hi,
I purchased samsung m7 monitor worth 40k from samsung website. I returned this on 25 June and on 27 June, I received mail from samsung that my refund will be credited in 7-10 days. Today, om 6th July, I called them for status update and they said Today your refund has been initiated and will credited in 7-10 days. I was like okay but the amount on the mail is 36, 059 instead of 39, 790 + 200 credits.

Pls help....

Hello my name is kishan patel i purchase a samsung refrigerator 1 months ago due to some issue they told me need to change cooling coil and etc.i complain 10 days ago and still not getting any update from samsung.i called around 20 times to service center as well comapny help center still they not giving any update .i surly suggest you don't purchase any item of samsung because after purchase if you never get any help regarding your products.i...

The phone keeps on freezing and restarting.
This is an update issue . In need of replacement
[protected]
Please help.
[protected]@gmail.com...