Snapdeal.com Complaints & Reviews

I read all the comments and realized all true, very very worst service of customer support. I ordered a product on 10Nov and paid Rs 99extra for next day delivery then its was mentioned product is delivered by on or before 11th Nov but I have got product on 12th Nov after so many follow-ups calls, emails etc. Now as per their policy I will get refund of Rs 198(99*2) because product not delivered on time and they charged 99rs extra. Now at...

I booked my order on 4 nov order no [protected] but still i have not received it the delivery date given was 12 nov and today is 17 nov i have called your courier partner gatti many times, they are saying that your order has came in akola on 10 nov only but still they are not delivering it. So please take an action ober it gatti courier no is[protected]....

I have ordered for 2no's mobiles on snapdeal on COD basis. Also I got the courier pack which said 2no's inside, hence I paid the full amount for 2no's. Once I opened the pack, I was shocked to see that there is only 1no inside. Immediately the same has been informed to Snapdeal thru their site and got the request no's as follows: Thank you for writing to us. Your request number for Order ID - [protected] and Item Micromax Canvas Nitro A310...

My Order no is [protected]. Order name is Indiashop wireless mous- Black. I had cancelled my order on 16th October 2014. But still i didn't get by Refund. Whenever i call on customer care they will say that your Account Details are not Received yet, Although i had already send my details 5 to 6 time with snapdeal. Customer care service is very poor. They will not give answer properly. For phone to customer care I had already spend Rs...

Order ID : [protected] Complaint No. : 10339557 Item : LG 32LB5820 32 Inches Full HD Smart LED TV I have purchased an LG 32LB5820 32 Inches Full HD Smart LED TV from Snap deal on 6th October, 2014. I received a faulty television on 13th October, 2014. I have informed the customer care about the faulty television that I have received on the same day. After a number of follow-ups and infinite number of phone calls and numerous complaints,...

am fed up and frustrated now with the third class service from Snapdeal. On Thursday, I received a email from you that there will be a reverse pick done within 48 hours and a number was mentioned in case of any issues. Yesterday two stupid guys came for the reverse pick up over the motor bike and asked to give the washing machine and they will hold it on bike with the hands only . When asked them to bring some carry wheeler to take it...

Hi, I have not received refund for cortina curtain - 7 ft.. Its been 2 months now and still I have not received the refund. . When I call customer care, they ask me to wait one week..nw it is more than 2 month now..pathetic service I have ever experienced....

SnapDeal is the biggest fraud web portal. Firstly, the price that it displays on the product detail page never matches the amount that it shows on the final payment page.Either it says product is sold out or it asks to select a different seller. And different seller will always be selling at a higher price. Sellers with SnapDeal are also equally fraud who never deliver products on time and most of the time without any intimation cancels...

To snapdeal Technical Department. I purchased a Bajaj 4500 TMCSS OTG of Order no. [protected] on 4sept. 2014. Due to the wrong description about product as well as internal defect in the grill rack, i requested for its return on 8 sept.2014 and the reverse pickup was done by Bluedart on 18sept. The product was reverse delivered to the seller Richi Rich Traders, Delhi by Mr. Manoj on 23sept., as stated in the delivery proof that product...

I purchased my product on 19th of October 2014 . my order ID: [protected], Suborder Number [protected], Estimated Dispatch Date was On or Before Oct 21, 2014. and they given me delivery date of 27th Oct. still now they did not send me this prepaid item. in there website when i track this order . its showing[ "Your order is shipped and will reach you by the estimated delivery date" Courier Allocated:Go Javas.]. but to track this order snap-deal...

Dear Sir/Madam I had placed an order for a mobile handset on Snapdeal on Oct 15 order number - [protected]. I waited and waited and called up the Customer care number numerous times. Every time they told please wait for few days but my patience ran out after 20 days and I requested cancellation. It was very dissapointing to know that I couldn't cancel the product online and had to call the helpdesk for cancellation. Even after making...

My ORDER NO. : [protected] Snapdeal Your Customer Service is the worst I have ever experienced when it comes to online shopping. I have used Flipkart, Jabong, Myntra.com, Amazon India, Yebhi.com many times and in this diwali sale I opened SNAPDEAL and its my first order from Snapdeal which is Refrigerator - "LG 377Ltr GL-388YRQ(GR) Double Door Refrigerator Gardiation red" Product code : [protected]. I placed my order on 19th October then...

Hello, My name is Mahesh Godse and I did the BIGGEST MISTAKE OF MY LIFE when I placed an order (keyboard stand cross) on 8th Oct, but still not received the product. Order number is [protected].My complaint number is 11914337 with snapdeal. I have not received the money or the product. Its lying with Bluedart courier service in Mumbai since 13th OCT but still not delivered to me i.e 40 days As per trust pay policy : If your order...

I booked my order on 18th Oct 2014 .I got a message saying product will be delivered on 26th Oct. When I checked the status I came to know it will be delivered on 30th Oct. After that I got to know it be delivered on 3rd Nov 2014.suddenly I got a message saying it has been delievered on 4th Nov 2014 to your address. But i did not receive any product from Snap deal. when checking with the customer care, they said wait for another one day....

I received my Dining set after waiting of a month from my order date. After receiving the Dining set I found two chairs were missing from the partial. I raise the complaint with all the photos and proof. I am following up with snapdeal.com of my partial delivery of my dining set since 1 month but everyday I hear different stories from customer care executives. I spent more than 500 rupees on calling snapdeal.com to deliver my missing two...

ORDERED SNEAKERS ON THE 10TH OCTOBER AFTER BEING SHIPPED ON 14TH OCTOBER FINALLY GOT DELIVERED YESTERDAY 14TH NOVEMER... TOTALLY DIFFERENT SNEAKERS BUT CUSTOMER DONT CARE SAYS I HAVE MISSED THE RETURN DATE.. WHERE DO THEY FIND THESE PEOPLE...

I had ordered a Ricoh Aficio SP 202SN Printer to Snapdeal on 14th Oct 2014 vide order No. [protected] and made the payment Rs 9300 by Internet Banking. However, they have not been able to dispatch the printer even after one month of payment, nor are they cancelling my order. No communication is being done by the company. I have complained so many times on their website and talked to their customer care executives about 4-5 times, wasting...

Hi, I made a purchase in Snapdeal on 20th October. My order id is [protected]. I didnt receive my product for many days since the courier partner they have had is delaying the delivery. Due to delay I cancelled my product on multiple times, once on 27th October and other on 3rd November. Every time they say that it will be processed in another 48 hours or 4 to 5 working days. Since that time, Its been more than 20 days and still I...

I ordered a Panasonic LED 32 inch television for ~ 35000 rs on snapdeal dot com on 20th of October. I called in to cancel the product after ordering, as it did not match manufacturer specifications (I checked with local panasonic showroom). Snapdeal took my cancellation on phone, gave me a confirmation number: 10721339, but sent me an auto reply saying the product cannot be cancelled. When I complained about the same, I was sent an email...

I purchased an LED 42" 42PFL7977 3D TV of brand Philips from Snapdeal on 16th Oct 2014. The TV was delivered with defective Chasis [PCB]. The complaint was raised with the Authorised Service Centre, they try to fix it, however were unable to do so, it was escalated to the brand Service Manager, they too could not fix it. All this took nearly 8days to identify that the Chasis is defective on arrival of the TV set. Brand is refusing...