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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 365

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V
vimalchandjain
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done

Address:Hyderabad, Andhra Pradesh

on[protected],I went to tata docomo office at s.d.road,near harihara kala bhawan, secunderabad and paid rs.28/- for double talk time recharge and i was informed that after sometime i will receive the massage for the same on my mobile.i did not receive any message for the recharge done.i again went there to enquire but your office got closed.should we believe your staff or not? my cell no.[protected]...
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D
Deepak Sabharwal
from Noida, Uttar Pradesh
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not able to get 3G signals

Address:Pune, Maharashtra

Hi,
i am not able to get 3g signals in pune even after recharging my number with 3G recharge as said by customer care executives. Two months before everything was fine and i was able to get 3G signals with out any 3G recharge. when I lodged a complaint regarding this they closed the complained saying your problem will get solved in two hours and there is no problem from out side. I begged the lady(customer care executive) not to...
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P
psbhangujatt
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Cut From My Account

Address:Kaithal, Haryana

Respected Sir,

I have a docomo Sim card. Now i am in roaming area (Punjab). On 22 July 2012 at 12:00PM Rs.66 Balance in Cut from my account. I complaint about it and Customer care assistant told me that your balance will be returned to you with in 4 hours. But up to Today my balance is not returned to me. When
I call customer care center 1st time in a day they pick my phone and i tell them my complaint then they tell...
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D
Dr anurag
from Dharwad, Karnataka
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repetitive balance deduction

Address:Coimbatore, Tamil Nadu

Hi my name is Dr. Anurag
My no is [protected]
Mail I'd dr.[protected]@gmail.com
I m also facing the same problem of repetitive deduction of balance.
Daily u r deducting 1 rs. frm my balance After getting this msg

(Your Kcelebone photo alert for the day:

http://mobile18.in.com/docomowap/rt/tamil.php?refid=KCELEBONE)
Hm many times I called to customer care they're...
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md shakir
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of account balance every day

Address:Howrah, West Bengal

my no;[protected] pleas refund my money and deactivat if any thing is activated already your customer care executive have deactivated 15 time and activated the same on their on wise pleas do needful as soon as possible otherwise i will switch over to other service provider...
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K
Kundan Kishore Dubey
from Nagpur, Maharashtra
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false deduction from account

Address:Coimbatore, Tamil Nadu

my no [protected] of Tata docomo tamilnadu was having a balance of around 45 rs on 23 jul evening but what happened to my balance as. around 2000hrs when i checked it was having a balance of around1.25please refund it was a false deduction from my account...
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K
Ketan Pandya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICES & NETWORK

Address:Mumbai City, Maharashtra

No response form TATADOCOMO Complaint Department & Network for my below email on 19th & 21st July 2012. i Have clearly mention in below draft please provide the MNP Procedure for small Enterprises Customer.


Dear Sir / Madam,

This is with Reference to my cell no. [protected] & Multiple 6 connection complaint no.[protected],[protected],[protected] etc. we have multiple 7 Tatadocomo postpaid Connection,...
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N
Nagesh Kumar K
from Hyderabad, Telangana
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Not yet recharged my mobile [200 rs]

Address:Arunachal Pradesh

Dear Sir,

I had recharged for Rs.200 on 22-July-2012 mobile no ([protected]) in Tata Docomo online prepaid.. But still now no confirmation is made and the
recharge amount is not added, but my amount was deducted from my Standard Chartered Bank Bank A/c.

Transaction id:[protected].
Transaction time: 18:58:25/97121
My IP Address: 117.206.242.76


Could you please respond...
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Address:Mumbai City, Maharashtra

I am Loop mobile customer, using loop mobile postpaid service from 1 July 2012. I have paid my first bill on 21st July 2012. Now problem is Tata Docomo executive daily call me and asking about unknown person Sujit Verma, I not aware about Sujit Verma. I asked to executive who is Sujit Verma they told me Sujit Verma is not paid Tata Docomo postpaid bill and give my number for collecting amount from me. Whether it is possible any unknown...
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C
Common Man
from Tirupati, Andhra Pradesh
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ACTIVATING CALLER TUNE UNWANTEDLY WITHOUT ANY SUBSCRIPTION

Address:Andhra Pradesh

I usually receive a Customer care call every day. In that They promote their offers and caller tunes. And i lift their call and cut their calls within few seconds. If i not did like they will call another time in that day. So to escape from their harassment .
but one day i received a call about their caller tunes but i didn't cut the call up to 2 minutes. But the call is continuing and finally after few seconds i cut the call....
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A
amitkum1814
from Mumbai, Maharashtra
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i lost my money, does not contact with customer care when i call to 121

Address:Agra, Uttar Pradesh

sir,
my name is amit kumar, i want to unsubscribe all unwanted service packs( monthly packs,not buddy net) from my mobile '[protected]'
due to these subscription ,i lossed my money.
and i want call to customer care from 121 dilling, but no customer care optional number given list ( press 1,2,3,4,5,6,7,8)
now my no. is [protected].( i want reuse my old no. [protected])

regards
amit kumarbr...
+1 photos
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V
Vikalp Dwivedi
from Thanesar, Haryana
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Deducted balance unnecessarily

Address:Uttar Pradesh

Sir/Ma'am

My prepaid number is [protected], there are approx. 126 balance in my account till 12noon on 09/07/2012, sooner i lost network in my phone for hours, after that when i again got network back, only 13.05 balance left i.e i lost approx. 115 balance. Neither I was in roaming nor activated any service,i even didn't used my cell for that time, nor i have received any message from your side.

I...
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S
shrips
from Mumbai, Maharashtra
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Excess data usage which I didn't use

Address:Pune, Maharashtra

I hold a tata photon plus device with a Corporate postpaid connection.

My tata photon no. is: [protected].

When I check my current usage details for current month, it shows that I have used 10GB in period between 5th jul to 20th jul. (15days)
I have hardly used my net connection during this period. I don't understand how such a high data usage is being shown.

My total monthly usage is...
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venkateshr72
from Sholinghur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune activated without permission by TATA DOCOMO and charged Rs. 120/-

Address:Karnataka

Hello, I am Venkatesh Reddy, from Bangalore, Karnataka. Recently 7 days back I have taken a Tata Docomo Sim, on 19.07.2012 without my permission, TATA docomo company activated caller tune for 180 days and charged Rs. 120/-. I have not requested any caller tune facility. How can TATA Docomo company can activate caller tune which i never wanted. if the caller tune is not cancelled and pay back my money Rs. 120/- back I will put case against...
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A
akula rao
from Yarada, Andhra Pradesh
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charged extra amount

Address:Hyderabad, Andhra Pradesh

I am holding an Prepaid card of Tata Docomo from launching of docomo. I want to convert that Prepaid number to Post Paid and for that i contacted to an Agent from Tata Docomo. As he requested i had submitted all required documents to him. and i paid 400 rupees.He given me New SIM card and told me that my old Prepaid number will get activate on this New SIM card immediatly. but not! i can understand that it will take some time to process....
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M
mnspankaj
from Pune, Maharashtra
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Didn't get my 1 GB data with 246 and 4 rs recharge

Address:Bangalore, Karnataka

I recharged with rs 146 and after that rs 4. But they gave me only 4 MB data. Upon calling, they informed me to wait 48 hours. After that one representative told you have comsumed your 1 GB.
I launched a complaint with them PBR12031749. Now they are telling me to wait till 1 month. DOCOMO shows only says Simplicity. But they will loot you.
On website ADs they will just say you will get this that. Once you do recharge they give...
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D
Dharmesh Dudhela
from Ambala, Haryana
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DISCONNECT INTERNET

Address:Bhavnagar, Gujarat

Dear Sir,
i am using tata docomo number [protected] i have recharge rs.65 for internet service of 1.5gb. but it is disconnect within 1 hour uses. I have complaint lot of time to its customer care but result is 0. Due to this problem i have lost lots of data. i have compalin to its customer care but they told that its problem in your system, in your mobile etc.
and then i changed mobile and system but result is same. so finally...
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Address:Haryana

Dear Sir/Madam,

My name is Rohit and mobile no is [protected] of TATA DOCOMO.
I am flabbergast at such miserable customer care representatives being appointed for such big name as TATA's. I am a customer of TATA DOCOMO since last 5 year.
I am facing balance deduction issue from last 3 month and not getting any proper response approximately >500rs is deducted from my balance, each morning 5 rs is deducted....
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Rameshbhardwaj
from Vada, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Roaming Recharge

Address:Barnala, Punjab

Hello Sir,
My Self Ramesh Kumar From Tapa My Mobile No. is[protected] i got recharge about free roaming service in india at 13 July 2012 and it cost Rs.46 special RC after that when i reach in Roaming in HIMACHAL PARDESH the Roaming Power Never Done i am got lots of comlaint in Tata Docomo Customer Care No. [protected] about this but they are never giving service. after that when i make call the answer is ALL Customer Care Exec. are...
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R
rah_chitale
from Chiplun, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance Deductions

Address:Ratnagiri, Maharashtra

Respected Concern,

I am Rahul Chitale. My Tata Docomo mobile number is +91-[protected]. I am using Tata Docomo Prepay service since more than 2.5 years. Since last few days a service called " WWESUB " is automatically been activated on my mobile phone and Rs. 3 are being charged per day. Since I noticed this I contacted customer care through Online Chat Session from Tata Docomo website and they returned me Rs. 3 back...
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