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Tata Sky Complaints & Reviews

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Updated: Mar 26, 2026
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Tata Sky reviews & complaints page 37

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G
G sankararao
May 26, 2021
Resolved
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My tatasky user ID: 136427 On 19 May 2021 my recharge of Rs.309 was unsuccessful vide TC.No.[protected] and TC No.[protected].
This recharge transaction was made through Mytatasky app on mobile. My UCO bank debited the amount. I think this money has gone to tatasky
other branch. The result has come
from Tatasky by SMS saying your transaction was unsucessful and the money deducted will be credited to bank within 7 working days. But til
to-date the amount of Rs.309 has not returned to Bank.

So kindly solve this problem and be sure the amount be credited to bank immediately.
Aug 5, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Hi! You definitely have our attention. Please share the Registered Mobile Number/Sub ID and we will be on it.
G sankararao's [Complaint's author] reply, May 26, 2021
My Regd Mobile Number is 9515279460
Hi! You definitely have our attention. Please share the Registered Mobile Number/Sub ID and we will be on it.
G sankararao's [Complaint's author] reply, May 26, 2021
My Regd Mobile Number is 9515279460
Tata Sky Customer Care's response, May 27, 2021
Verified Support
Thanks for the details. We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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    K
    kalathee
    May 25, 2021
    Resolved
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    Resolved

    Address: 55, Sagunthala Nagar,Poonthottam,Villupuram,Tamilnadu

    We have received above message where we could able to contact the helpline numbers given, Please restore our subscription, though we recharged our subscription fees on May 14th 2021.
    Aug 12, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    May 25, 2021
    Updated by kalathee
    We have received above message where we could not able to contact the helpline numbers given, Please restore our subscription, though we recharged our subscription fees on May 14th 2021.
    Verified Support
    May 26, 2021
    Tata Sky Customer Care's response
    We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
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      A
      Anill1975
      May 21, 2021
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      Resolved

      Address: Buxi lane. Near pwd colony, Khurda

      After every 5 minutes the screen displays there has been a change in your digicard or nodifucation in your tata sky account. You cant watch this recording.

      This msg is displayed when i dont even have a recording set up box.
      Technician doesnt understand nething and took rs 50 for changing a pin or something without any bills. Rs 175 they told will be deducted for the nonsense service provided.
      Problem is still the same.
      Phone [protected]
      Aug 9, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2021
      Tata Sky Customer Care's response
      Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
      Verified Support
      May 26, 2021
      Tata Sky Customer Care's response
      We hope your concern have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_FB.
      Verified Support
      May 30, 2021
      Tata Sky Customer Care's response
      Hi! Your concern is certainly noted. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
      Verified Support
      May 30, 2021
      Tata Sky Customer Care's response
      We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
      there has veen change in your digicard or modification in your tata sky account. you will not be able to view this recording (5)
      there has veen change in your digicard or modification in your tata sky account. you will not be able to view this recording (5)

      Showing this msg frequently.
      Tata Sky Customer Care's response, Jul 26, 2021
      Verified Support
      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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        S
        savage predator
        May 21, 2021
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        Address: Hatisalpada,Angular ,Odisha
        Website: Gmail- [email protected]

        Pls help me I have to see Mahabharat pls solve pairing error this is wrong card showing NDS .no[protected], digicard I'd[protected]
        Aug 7, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        May 22, 2021
        Tata Sky Customer Care's response
        Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
        We hope your concern have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_FB.
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          J
          Jagdishchand7777
          May 20, 2021
          Resolved
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          Resolved

          Address: Karnal

          Dear sir,

          I recharge my tata sky account

          Sub id. [protected]

          On 17th april with 290/- from freerecharge but recharge not done and from today i not receive money back my account

          Date Recharge. 17/04

          Amount. 290

          Plz do needful receive money back my account

          Thank you

          Jagdish chand
          [protected]
          May 27, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2021
          Tata Sky Customer Care's response
          Hi, that's not how it should have been. We have raised a service request to sort this. Please allow us some time. We are arranging for a callback to resolve your concern.
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            S
            Senthilhgs1
            from Belgaum, Karnataka
            May 20, 2021
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            Dear sir,

            We requested for re locate my connection in my same house one room to another room, technical person reached my house later we decided to fix only our tv, in that room and he fix my tv on wall, he collected 250 cash from us, later he charged 315 from my tata sky account for relocate, I called him he disconnected my call. Now my account in minus 315, kindly take action. Thank you

            Yours faithfully
            M Senthil Kumar
            [protected]
            Subscribe id : [protected]
            Tata Sky customer support has been notified about the posted complaint.
            Dear sir,

            We requested for re locate my connection in my same house one room to another room, technical person reached my house later we decided to fix only our tv, in that room and he fix my tv on wall, he collected 250 cash from us, later he charged 315 from my tata sky account for relocate, I called him he disconnected my call. Now my account in minus 315, kindly take action. Thank you

            Yours faithfully
            M Senthil Kumar
            [protected]
            Subscribe id : [protected]
            Tata Sky Customer Care's response, May 20, 2021
            Verified Support
            Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
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              V
              vijayhingane
              May 18, 2021
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              Resolved

              Since yesterday the tata sky is not working for us, after the bad weather in Mumbai on 17th May... Getting the raining message, when the weather is clear... Called tata sky customer service. They gave instructions which didn't work... How would that work if there id dome prob with antenna here after the bad weather?

              They said a technician needs to be sent to check and fix the issue n will be charged Rs. 175...Why would they charge if I m paying monthly for a service???? I fail to understand... Even after a long discussion the agent as well as the supervisor kept repeating the same.

              I even gave example of a local cable operator who don't charge to come and fix any issue or if my electricity goes, I don't pay to fix this to Tata power. So why do I have to pay here? The agent had no answer. Finally I agreed to it, though very very unhappy. I would like to register a complaint for such an incorrect practice by the company.
              Aug 6, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2021
              Tata Sky Customer Care's response
              Hi!
              Owing to Covid-19 and Tauktae cyclone there are delays in attending to complaints. We are addressing to complaints on a best effort basis. Thanks for your patience and support.
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                S
                sk11092
                May 18, 2021
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                I have done tata sky recharge of 100 and 200 on id no [protected] by mistake on 17.05.21.
                Kindly refund the amount to tata sky is [protected]
                Aug 5, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Hi! Help is here. We have raised a service request to sort this. Please allow us some time. We are arranging for a callback to resolve your concern.
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                  T
                  Tej aaa
                  May 17, 2021
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                  Resolved

                  Address: Near Muthyalamma temple kurubara street pavagada
                  Website: Mobikwik

                  Hiii, I'm teja I had tried to recharge my tatasky account through tatasky app via mobikwik and amount is sent to mobikwik by gpay. Purchase was successful but recharge amount is not reflected in my account. Please refund my money.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                    M
                    manasa shivanna
                    May 17, 2021
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                    Resolved

                    Website: tsky.in/Recharge/QuickRecharge

                    Greetings,

                    I Have Done A Wrong Recharge For A Wrong Id [protected].
                    Hence Looking A Refund To My Id [protected].

                    Looking For A Positive Response And A Refund

                    Thanks & Regards,
                    Manasa S
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Hi! Help is here. Kindly DM us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                      S
                      siddhesh wasta
                      May 16, 2021
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                      Resolved

                      I booked a movie from tata sky by giving a miss call. There was no ring and the call kept getting disconnected. Then i tried for a different timing. Later on my money was deboted twice. Tata sky did not sent any notification that the movie was booked and this is the only reason why i booked for a different time. When contact tata sky well in advance, I was told that they dont have any process of refund and was told to watch the movie twice. Tata sky send a text when i dont pay on time but cant notify the customers about the booking. Im looking to get my refund and they will be scaming a lot of customers like this.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2021
                      Tata Sky Customer Care's response
                      Hi, your concern is certainly noted. We have raised a service request to sort this. Please allow us some time. We are arranging for a callback to resolve your concern.
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                        L
                        luck589
                        May 13, 2021
                        Resolved
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                        Resolved

                        Date of incident[protected]
                        My number - [protected]
                        My Tata sky id - [protected]
                        My amount- 457

                        today i recharged my tata sky dish from tata sky app but recharge was unsuccessful and amount was debited from my accont.
                        please refund my amount ASAP.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                          H
                          HarvinderGupta
                          May 12, 2021
                          Resolved
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                          Resolved

                          I am facing set up box related issues from last 2 years and
                          each time I have to pay the visit charges.

                          This time it is not giving audio properly a distracting voice is coming (which we used to hear at old
                          antina times due to lost of signal)

                          I contacted the tata sky help line the asked me to check the lcd then I checked it with pen drive and
                          played a video the audio was perfect,

                          Then I connected tata sky set up box to my another device there also it was giving the same audio
                          problem a cobtinous jhar jhar loud voice is coming.

                          Please say I am totally disappointed with tata sky and this time I am waiting for the last issue to be
                          talking about or else I will switch to another operator.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          May 15, 2021
                          Tata Sky Customer Care's response
                          Hi! Thanks for sharing the details. We have raised a service request. Rest assured, you will hear from us soon.
                          Verified Support
                          May 20, 2021
                          Tata Sky Customer Care's response
                          Hi!
                          We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                            N
                            naresh.nimmani
                            May 10, 2021
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                            Resolved

                            Hi,

                            I have applied for new connection yesterday(9th may 2021) through tata sky official website and payment done through googla pay. My transaction got succeeded, money got deducted from my account but my order not confimed yet. Still there is no update from tatasky regarding my connection.

                            I have contacted respective bank and they also confirmed that transaction got succeeded and money credited to tatasky successfully, they said please contact tatasky.

                            I have contacted tatasky customer executive, they said try to do email to [protected]@tatasky.com. I have already sent email 3 times but I am getting reply back as 'please provide subcriber Id'. But my subsciber Id not generated yet.

                            Could you please help me on this issue and provide me any update whether my order got failed or still in progress. If it is failed, then please initiate refund process. So that I can apply for new connection again.

                            Please find attached file for your reference.

                            Thanks & Regards
                            Naresh.
                            May 31, 2021
                            Complaint marked as Resolved 
                            Issue resolved
                            Tata Sky customer support has been notified about the posted complaint.
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                              S
                              Saran A2Mac
                              May 10, 2021
                              Resolved
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                              Resolved

                              Hi,

                              I tried to recharge my In-law Tatasky using my internet banking for Rs.500. Recharge was unsuccessful and amount got debited from my HDFC bank (refer attachment) . Further details are as follows:

                              Recharge Date : 08 May 2021
                              Subscriber ID : [protected]
                              Tata Sky Ref. : TY[protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                                A
                                Ayyakannu
                                May 9, 2021
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                                Resolved

                                Good evening sir/Ma'am

                                I'm recharging Tata sky DTH but worngly payment to Tata sky com(billdeskbqr.[protected]@hdfcbank) this address so I am very very sorry. Please sir help me and refund my money this transaction wrongly pay you.

                                Please see attached images

                                Regards you

                                Sandhiyaayyakkannu
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                  N
                                  naresh.nimmani
                                  May 9, 2021
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                                  Resolved

                                  Applied for new tata sky hd connection in tata sky official website and payment done through online. Amount got deducted but there is no confirmation on my request.
                                  May 31, 2021
                                  Complaint marked as Resolved 
                                  Issue resolved
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                                  Hi, this isn't the experience we aim for. Kindly share your contact number which you have shared at the time of registration.
                                  naresh.nimmani's [Complaint's author] reply, May 11, 2021
                                  9492783031
                                  Thanks for sharing the details. We have raised a service request to sort this. Please allow us some time. We are arranging for a callback to resolve your concern.
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                                    H
                                    Hirendra Kr Das
                                    May 8, 2021
                                    Resolved
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                                    Resolved

                                    Address: Vill-Kadamtala, Borbari, Beltala Road. Po- Kadamtala, Dist- North Tripura, Pin 799261, Mob.No. 9862868039

                                    Recharge done but Paring Error, Please solve the matter
                                    My Tata Sky Id [protected], my RMN NO [protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                                      Hirendra Kr Das
                                      May 8, 2021
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                                      Resolved

                                      Address: Vill-Kadamtala, Borbari, Beltala Road. Po- Kadamtala, Dist- North Tripura, Pin 799261, Mob.No. 9862868039

                                      My Tata Sky Id [protected], Mobile No [protected]
                                      on the TV display "PAIRING ERROR"
                                      yeasterday Recharge Rs. 100/- But why Pairing Error
                                      Please solve the matter.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                                        Rajesh Lakshmipathi
                                        May 8, 2021
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                                        Set Top box hang issue

                                        Last 3 months my set top box not responding to remote signal at specific time(7 pm to 10pm) every day. Raised service request and paid for their service visit(175rs). Technician visited and claimed box need to be replaced. Agreed and replaced new set top box and paid for new box(350 rs). After couple of days of replacement same issue occurred (set top box not responding to remote at specific time). Again raised a complaint and technician...
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