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Tata Sky Complaints & Reviews

2.1
Updated: Aug 11, 2025
Complaints 12295
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5114
Unresolved
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Tata Sky reviews & complaints page 36

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A
Akarsh@11
Jun 6, 2021
Resolved
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Address: Prayagraj, Uttarpradesh

Sir/Mam,
I have bought a new connection of Tata sky HD set-up box from your official website and make the transaction also but I didn't receive any confirmation message or mail but the amount is debited from my account.
Order date- 6 June, 2021
Payment mode- Google pay UPI
Order amount- 1852
Transaction reference number[protected]
Attached payment details passbook:
+1 photos
Aug 8, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Tata Sky Customer Care's response
Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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    A
    Akarsh@11
    Jun 6, 2021
    Resolved
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    Resolved

    Address: 17E/2D, BENIGANJ PRAYAGRAJ (ALLAHABAD), 211016

    Sir/Mam,
    I have bought a new connection of Tata sky HD set-up box from your official website and make the transaction also but I didn't receive any confirmation message or mail but the amount is debited from my account.
    Order date- 6 June, 2021
    Payment mode- Google pay UPI
    Order amount- 1852
    Attached payment details passbook:
    +1 photos
    Aug 5, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Jun 20, 2021
    Tata Sky Customer Care's response
    Hi! Let us have this checked. Please share with us your Registered Mobile Number or subscriber ID.
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      K
      Khubaib khan
      Jun 4, 2021
      Resolved
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      Resolved

      Address: 4/1587,link road saharanpur,uttar pradesh,247001
      Website: Tatasky.com

      On april 13 2021 i recharge 10020 rupees by mistake into my tata sky account.from till now i am regularly contacted tata sky.they say the refund intiate from there side on 6 of may but till now no refund come in my bank account.i share my bank statement with the tata sky but now one helps.they all are liers all their executive were not of any help.please help me out please.its request .please .its very important matter.
      +1 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Jun 04, 2021
      Tata Sky Customer Care's response
      Hi, we understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
      Jun 05, 2021
      Updated by Khubaib khan
      Okay lets see.because i am already seen these type of feedback from tata sky.i can wait only.
      Jun 05, 2021
      Updated by Khubaib khan
      Make it soon as possible.because tata sky already taken 2months for refund.but no progress.no refund
      Verified Support
      Jun 05, 2021
      Tata Sky Customer Care's response
      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
      Jun 06, 2021
      Updated by Khubaib khan
      No my concern is same.yet not resolved.why r u guys do want to help your customer.i got no refund till now.
      Verified Support
      Jun 21, 2021
      Tata Sky Customer Care's response
      Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
      Okay lets see.because i am already seen these type of feedback from tata sky.i can wait only.
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        S
        Sharmapn
        Jun 3, 2021
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        Address: Cedar View Block-B near Hotel Ashiana Regency Chotta Shimla -171002 Himachal Pradesh

        My subscriber no. is [protected] and my name is P.N.Sharma instead of TN Sharma and similarly my address is Cedar View instead of Tear View as mentioned in tata Sky my account which needs ratification in spellings.
        Tata Sky customer support has been notified about the posted complaint.
        Hi, we understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
        Hi, we understand your concern. Please write to us at [protected]@tatasky.com for further assistance, along with sharing your Registered Mobile Number/Subscriber ID.
        Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
        Not ractified my name and address so far . Please do the needful. Name: P.N.Sharma instead of TN. Sharma and address: Cedar instead of Tedar. Tata sky subscribr ID: [protected].
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          Sharmapn
          Jun 3, 2021
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          Address: Cedar View Block-B near hotel Ashiana Regency Chotta Shimla ,Shimla-171002 Himachal Pradesh

          I got aTata sky connection and in my Account my name has been mentioned D. N. Sharma whereas my name is P.N.Sharma and similarly in the address it is Cedar View instead of Tear View which is required to be ractified.
          Tata Sky customer support has been notified about the posted complaint.
          Name not ractified in my account yet. Please do the needful . P.N.Sharma instead of TN Sharma .
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            V
            Vivek2488
            Jun 3, 2021
            Resolved
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            Resolved

            I wanted to recharge of my Tata Sky, but by mistake I have recharged to wrong ID (2 IDs) Subscriber ID : [protected] & Subscriber ID [protected]

            Recharge was done through my Internet Banking

            Kindly help.
            +2 photos
            Aug 8, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Jun 05, 2021
            Tata Sky Customer Care's response
            Hi, we understand your concern. We have raised a Service Request. Rest assured, you will hear from us soon.
            Verified Support
            Jun 05, 2021
            Tata Sky Customer Care's response
            We hope your concern have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_FB.
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              N
              Nandu346
              Jun 3, 2021
              Resolved
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              Resolved

              Address: Puranapul, Hyderabad

              I have recharged the Tatasky subscriber ID is [protected] with 280 rupees amount got deducted from my account but transaction was unsuccessful kindly refund it back Asap.
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Jun 05, 2021
              Tata Sky Customer Care's response
              Hi, we understand your concern. We have raised a Service Request. Rest assured, you will hear from us soon.
              Verified Support
              Jun 05, 2021
              Tata Sky Customer Care's response
              We hope your concern have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_FB.
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                A
                Arvind Vasudevan
                from Chennai, Tamil Nadu
                Jun 3, 2021
                Resolved
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                Resolved

                Dear Sir/Madam,

                We have been using tatasky for few years now. In November 2019 we had an issue with the set-top box for which we had placed a complaint. The engineer who came to fix the set-top box had given this new tatasky binge device saying that it's free of cost for a month and if it's not required we could contact him. In my house people don't know how to use the device since they're old and they called the engineer to return the device and he didn't respond properly.

                Tatasky had been charging 299 rupees per month since November 2019 till date which is 7200 rupees till date. I contacted both customer care and the nodal officer and they refused to refund this amount to us. They confirmed that they informed us about the charges. We wouldn't have taken that device in the first place if we had known about this charges.

                Now to complicate the matter further they want to charge an extra 2000 rupees in order to cancel this service since we don't know where is device is right now. Since we never used this device we don't know where it is.

                Please let me know if a case can be files against tatasky since they didn't communicate about the charges to us and they have been stealing 300 per month for the past 20 months and on top of that they want to charge 2000 more to cancel this service since we don't have the device anymore.
                Aug 7, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Jun 04, 2021
                Tata Sky Customer Care's response
                Hi!
                Your concern is certainly noted. We're looking into it. Please hold on a little longer. We will get back to you soon with a solution.
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                  S
                  Sujit77ss
                  Jun 2, 2021
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                  Resolved

                  I have sent 290 rs to tata sky through google pay on 17th may 2021 at 1:52 pm. But Tata sky is not returning my money and not even crediting it to my tata sky account.
                  Please Help.
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 04, 2021
                  Tata Sky Customer Care's response
                  Hi,
                  Your concern is certainly noted. We have raised a Service Request. Rest assured, you will hear from us soon.
                  Verified Support
                  Jun 04, 2021
                  Tata Sky Customer Care's response
                  We hope your concern have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_FB.
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                    G
                    grnaveen92
                    from Krishnagiri, Tamil Nadu
                    Jun 1, 2021
                    Resolved
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                    Resolved

                    I have recharged my Tata sky account for 1 year but its not updated my account. But my amount got debited in my bank account. I have done the recharge using Tata Sky website and paid using QR code with Gpay account. Able to see payment was successful in Gpay but not reflected in Tata sky account.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Hi! We understand your concern. Kindly share us your Registered Mobile Number/Sub ID and we’ll sort this right away for you.
                    grnaveen92's [Complaint's author] reply, Jun 2, 2021
                    My Subscriber Id : 1279306177
                    grnaveen92's [Complaint's author] reply, Jun 3, 2021
                    My amount got refunded to my account
                    Thanks
                    We are really glad to hear this! Do write to us whenever you need any assistance.
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                      M
                      Melna Benny
                      May 31, 2021
                      Resolved
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                      Resolved

                      Address: Kannur (dis)Alakode

                      I recharged to wrong subscriber ID today. Can you please revert the payment?
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 02, 2021
                      Tata Sky Customer Care's response
                      Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
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                        D
                        D. Kabin
                        May 30, 2021
                        Resolved
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                        Resolved

                        Address: Sikkim,jorethang

                        Sir, mere setup box main 29/5/21 main Kiya tha...recharge successfully ka msg aya...lakin channel nahi aya...so, helpline no. Par v call kiya, msg v kiya...par nahi ho raha hai...refresh ho gaya bol raha hai bt nahi huwa
                        Plzzzzzz help me
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 01, 2021
                        Tata Sky Customer Care's response
                        Hi,
                        we understand your concern. We have raised a Service Request. Rest assured, you will hear from us soon.
                        Verified Support
                        Jun 02, 2021
                        Tata Sky Customer Care's response
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                          I
                          Ifthakar
                          May 28, 2021
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                          I had received a call from Tata sky dish on24/05/2021 by Riya ([protected]). I was assured that for next six months i will get hindi and kannada pack. I have paid the amount of 3000/- and extra 200 for technician but neither the pack is activated nor I got the amazon firestick. Riya is not receiving the call and blocked my number. I complained the same to Tata sky customer care and they gave the number for the dealer Sonathan ([protected]), he spoke once but now he is disconnecting the call. I later contacted the local distributor who installed the DTH, ([protected]) but there was no proper response rather harassed saying to complain the consumer court so I am approaching the court and filing a complain. I am mentally disturbed from past four days for the same. kindly do the needful and oblige.

                          Detailsof DTH installation
                          date: 25/05/2021
                          DTH Id : [protected]
                          Registered mobile no. [protected]
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2021
                          Tata Sky Customer Care's response
                          Hi!
                          This is not the experience we aim for. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                          Verified Support
                          May 30, 2021
                          Tata Sky Customer Care's response
                          Hi! Your concern is certainly noted. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                          Verified Support
                          May 30, 2021
                          Tata Sky Customer Care's response
                          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                          Jun 01, 2021
                          Updated by Ifthakar
                          Still issue is not resolved . Tata Sky person also not taking any initiative about my problem. He said talk with distributor. But already i mentioned in my post distributor is not responding about his fraud.thats why i complaining about this.
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                            K
                            Kabeer Borkar
                            May 28, 2021
                            Resolved
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                            Resolved

                            Tata Sky Recharge failed amount got debited via UPI

                            I have recharged my Tata sky account on 26.05.2021 at 12:09 PM. I used Phone pe to recharge and when I came back to Tata sky application it said the recharge failed. But the amount is already debited from my account. Kindly resolve this issue by transferring the money back to my account...
                            +1 photos
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                            Kabeer Borkar
                            May 28, 2021
                            Resolved
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                            Resolved

                            I have recharged my Tata sky account on 26.05.2021 at 12:09 PM. I used Phone pe to recharge and when I come back to Tata sky application it said the recharge failed. But the amount is already debited from my account. Kindly resolve this issue by transferring the money back to my account.
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            May 29, 2021
                            Tata Sky Customer Care's response
                            Hi! We understand how you would be feeling. Please share the Registered Mobile Number/Sub ID we will be on it.
                            May 29, 2021
                            Updated by Kabeer Borkar
                            Subscriber I'd : [protected]
                            RMN : [protected]
                            Verified Support
                            Jun 04, 2021
                            Tata Sky Customer Care's response
                            Thanks for sharing the details. We have raised a service request to sort this. Please allow us some time. We are arranging for a callback to resolve your concern.
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                              M
                              Mohammedsharukh
                              May 27, 2021
                              Resolved
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                              Resolved

                              On 22nd May, I recharged my Tata sky account through the Amazon pay with the amount of rs 300, and the same was debited from my account, with the reference no.[protected],
                              But till now my account is not recharged, when I tried to talk with the tatasky customer care, they told me that, the amount is not reflected in my account, then again I talked to Amazon customer service, they told me that transaction is successful and they have also given the reference no.above said .
                              Please help me out regarding the same !
                              My tatasky subscriber id is [protected].
                              +2 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              May 29, 2021
                              Tata Sky Customer Care's response
                              Hi,
                              we understand your concern. We have raised a Service Request for your concern. Rest assured, you will hear from us soon.
                              May 29, 2021
                              Updated by Mohammedsharukh
                              Further I am sharing screenshot of the mail which was given from the Amazon and BhIM upi .

                              Please look into it and give the speedy resolution.,

                              Verified Support
                              Jun 02, 2021
                              Tata Sky Customer Care's response
                              We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
                              Jun 02, 2021
                              Updated by Mohammedsharukh
                              Dear sir / madam

                              Till date on Jun 2nd my problem not solved yet how do say that my all concerns has been addressed and resolved,
                              This is not true and baseless, .

                              Kindly do the needful as soon as possible .
                              Regards
                              Sharukh
                              Subscriber id - [protected]
                              Verified Support
                              Jun 03, 2021
                              Tata Sky Customer Care's response
                              We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
                              Jun 03, 2021
                              Updated by Mohammedsharukh
                              What you have said is, you told me in a call to wait for some time, you're executive is checking the details .and then I waited for a while and they put the call and then no call has been conveyed to me and other update has been given to me ?

                              This is to inform you again I recharged in Tata sky account and till date its not been updated, .
                              Here I attached all the related details. Please find below

                              Verified Support
                              Jun 10, 2021
                              Tata Sky Customer Care's response
                              Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                              Jun 10, 2021
                              Updated by Mohammedsharukh
                              Please do the needful ASAP!
                              Verified Support
                              Jun 14, 2021
                              Tata Sky Customer Care's response
                              Resolving your issue is very important to us and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
                              Verified Support
                              Jun 16, 2021
                              Tata Sky Customer Care's response
                              We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                                S
                                SIVASUBRAMANI SM
                                May 26, 2021
                                Resolved
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                                Resolved

                                Recharge failed amount got debited via UPI

                                I have recharged my Tata sky account 2 days back.I used Google pay to recharge and when i came back to tata sky application it said the recharge failed. But the amount is already debited from my account. Kindly resolve this issue by transferring the money back to my account...
                                +1 photos
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                                redyreddy
                                May 26, 2021
                                Resolved
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                                Resolved

                                Address: Hyderabad

                                Hi sir, already I had initiated new Tata sky DTH HD box, whereas after initiation of box, one of your tata sky employee, called to me, he said me, I had provide with 2000 rupees with HD Channels for 6 months free of charges, why you are unnecessarily paying 1720 for one month like said to me. After that I said to him, okay however already I committed to them, and they are coming to installation within 24 hours .
                                And also I said to him, I was booked from online only, and also I asked to him, why you people are saying different prices within same organization, After that he send a message "Loffer", it's very reticules answer from your tata sky customer number.
                                I am seriously requesting you to immediately terminate to him from your Tata Sky and punish to him.
                                If he continue your organization, he will spread nonsense news to market and organization name it will damage.
                                His number is +91 [protected] and I had received bad messages to him.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                May 29, 2021
                                Tata Sky Customer Care's response
                                Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.
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                                  G
                                  G sankararao
                                  May 26, 2021
                                  Resolved
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                                  Resolved

                                  My tatasky user ID: 136427 On 19 May 2021 my recharge of Rs.309 was unsuccessful vide TC.No.[protected] and TC No.[protected].
                                  This recharge transaction was made through Mytatasky app on mobile. My UCO bank debited the amount. I think this money has gone to tatasky
                                  other branch. The result has come
                                  from Tatasky by SMS saying your transaction was unsucessful and the money deducted will be credited to bank within 7 working days. But til
                                  to-date the amount of Rs.309 has not returned to Bank.

                                  So kindly solve this problem and be sure the amount be credited to bank immediately.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Hi! You definitely have our attention. Please share the Registered Mobile Number/Sub ID and we will be on it.
                                  G sankararao's [Complaint's author] reply, May 26, 2021
                                  My Regd Mobile Number is 9515279460
                                  Hi! You definitely have our attention. Please share the Registered Mobile Number/Sub ID and we will be on it.
                                  G sankararao's [Complaint's author] reply, May 26, 2021
                                  My Regd Mobile Number is 9515279460
                                  Tata Sky Customer Care's response, May 27, 2021
                                  Verified Support
                                  Thanks for the details. We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                    kalathee
                                    May 25, 2021
                                    Resolved
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                                    Resolved

                                    Address: 55, Sagunthala Nagar,Poonthottam,Villupuram,Tamilnadu

                                    We have received above message where we could able to contact the helpline numbers given, Please restore our subscription, though we recharged our subscription fees on May 14th 2021.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    May 25, 2021
                                    Updated by kalathee
                                    We have received above message where we could not able to contact the helpline numbers given, Please restore our subscription, though we recharged our subscription fees on May 14th 2021.
                                    Verified Support
                                    May 26, 2021
                                    Tata Sky Customer Care's response
                                    We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
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