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Tata Sky Complaints & Reviews

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Updated: Aug 11, 2025
Complaints 12295
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5114
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Tata Sky reviews & complaints page 38

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S
Seelam Pujitha
May 7, 2021
Resolved
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I paid 300 rupees as recharge but it is not being activated
Aug 6, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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    Yogesh jyoti
    May 6, 2021
    Resolved
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    Resolved

    Payment is debited from my UPI linked bank account
    UPI ID[protected] dated 5.5.21 of Rs.300/- at 18:18. But services are not provided yet
    Aug 6, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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      Kishlay07
      May 5, 2021
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      Address: Mq-350, amlohri project NCL

      My screen goes blank and nothing works and also sometimes when it set top box works normally it has a lagging issue like when I press button it works little late.
      Aug 6, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Hi!
      We understand your concern. Please share with us your Registered Mobile Number/Sub ID and we shall assist you at the earliest.
      Hi, we fully understand what you are going through. Could you confirm your Registered Mobile Number/Sub ID for further assistance?
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        R
        Rutu01
        May 5, 2021
        Resolved
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        Resolved

        My subscriber ID is [protected]. I reacharged 380 but my tatasky account doesn't show that.
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID and we shall assist you at the earliest.
        Hi, help is here! Please email us at [protected]@tatasky.com to assist you further.
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          Reena Silvia
          May 4, 2021
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          Address: Adriot District S, Flat# A1 901 Palandi Amman Street Thazhambur Tamilnadu

          Got tata sky connection just 3 months back. Tata sky binge remote is not working. So it needs to be replaced.
          Aug 6, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Hi!
          We understand your concern. Please share with us your Registered Mobile Number/Sub ID and we shall assist you at the earliest.
          Hi!
          We understand your concern. Please share with us your Registered Mobile Number/Sub ID and we shall assist you at the earliest.
          Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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            S
            Sunny_Anand
            from Bengaluru, Karnataka
            May 4, 2021
            Resolved
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            Resolved

            DVB SSU+S Loader

            It's been updating from past 5 hours and it never completes. After reaching 45-50% it starts from 0% again. Kindly resolve it....
            +1 photos
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            M
            Mohit262
            May 4, 2021
            Resolved
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            Resolved

            I done recharge of 505 on 1 may 2021 on tata sky I'd ( [protected]) but my tata sky I'd is ( [protected])
            Aug 6, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Hi! You definitely have our attention. Please share us your Registered Mobile Number or subscriber ID and we’ll help you further.
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              S
              Swati2011
              May 2, 2021
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              I did 400 rupees recharge today. Transaction successful and money deducted from my account. But recharge didn't occur and my tata sky account is still deactivated. Please resolve this issue today.
              +2 photos
              Tata Sky customer support has been notified about the posted complaint.
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                S
                Swati2011
                May 2, 2021
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                Resolved

                I did a recharge of 400 rupees today. Transaction was successful, money deducted from my account and transferred to tatasky, but my account is still deactivated. Can you please resolve this issue today
                Aug 6, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.
                Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                  M
                  Muzamil AHMED MIR
                  May 1, 2021
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                  Resolved

                  I have Honar 9a mobile phone
                  The tata sky app will not open
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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                    B
                    Binodkay
                    Apr 25, 2021
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                    Address: 5th Flr, 5 Queen's Park, Kolkata

                    Received a SMS 23rd April'21 indicating to pay monthly charge of Rs 938/- as renewal. However, had booked for your Rs 638/- package during installation ?? Thus why this extra Charge, pls give break up ??
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                    Hi! Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
                    We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                      R
                      Rashmi2019.
                      Apr 25, 2021
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                      Address: Tatasky
                      Website: tatasky.com

                      On 22.04.21, I had made a transaction for a new connection with tata sky of RS 1651.00 via NetBanking sbi. The payment went through from sbi but tatasky page wouldn't load neither did I get confirmation of the payment except from sbi.
                      Now Tatasky are refuting claims saying payment has not been received by them.I provided my bank statement which clearly shows deduction. Now they have asked for billdesk I'd, since I didn't receive confirmation, I am not able to prove it
                      Tata Sky customer support has been notified about the posted complaint.
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                        S
                        subramanyamk
                        Apr 24, 2021
                        Resolved
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                        Resolved

                        Dear team
                        i recharge my tatasky with 200rs
                        the amount is cut in my bank account but recharge unsuccsessfull please reaturn my money
                        my registerd ph no [protected]
                        +2 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                        Hi! Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest ^Anu
                        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                          R
                          Roy Mascarenhas
                          from Mumbai, Maharashtra
                          Apr 24, 2021
                          Resolved
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                          Resolved

                          Why is Tata sky calling for otp after the service was already activated
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                          Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
                          Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                          Roy Mascarenhas's [Complaint's author] reply, Apr 26, 2021
                          Id 1422138568
                          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                            S
                            sudha1806
                            Apr 24, 2021
                            Resolved
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                            Resolved

                            I have done a recharge of Rs 308 for Tata sky on 24.04.2021 at 09.25 am. Amount got debited and recharge not successful. Kindly do needful
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
                            Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you ^Anu
                            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
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                              K
                              Karishma.
                              Apr 21, 2021
                              Resolved
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                              Resolved

                              I've recharged Rs300 through tatasky app ..it asked me to select a medium .I've selected phonepe. I got messages that 300Rs debited. But recharge was unsuccessful.
                              Registered phone number-[protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 23, 2021
                              Tata Sky Customer Care's response
                              Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                              Verified Support
                              Apr 23, 2021
                              Tata Sky Customer Care's response
                              We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                                S
                                Shreyash46
                                Apr 15, 2021
                                Resolved
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                                Resolved

                                I had made Tata sky recharge but it is not showing in my account and the amount is deducted from my bank account and afterwards I received a message that the recharge was unsuccessful and refund will be provided till now I have not received my refund.
                                Plz check the status and solve the problem asap.
                                I have attached screenshot for the above reference.
                                +2 photos
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 16, 2021
                                Tata Sky Customer Care's response
                                Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                Verified Support
                                Apr 16, 2021
                                Tata Sky Customer Care's response
                                We hope all your concerns have been addressed. Please do stay connected for the latest offers and updates on: bit.ly/S_C_TW.
                                Verified Support
                                Apr 16, 2021
                                Tata Sky Customer Care's response
                                Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                Verified Support
                                Apr 16, 2021
                                Tata Sky Customer Care's response
                                We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
                                We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
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                                  S
                                  Shreyash46
                                  Apr 15, 2021
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                                  I have made recharge but it is not showing in my Tata sky account and the amount is also deducted from my bank account plz solve this issue n refund my money back ASAP.
                                  Tata sky id([protected])
                                  Plz check n solve my problems.
                                  I have attached payment details with you'll.
                                  +1 photos
                                  Tata Sky customer support has been notified about the posted complaint.
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                                    S
                                    Singhshikha1001
                                    Apr 12, 2021
                                    Resolved
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                                    Resolved

                                    Hi team,

                                    Subscriber ID:[protected]
                                    Register mobile number: [protected]
                                    Name : Shikha Singh
                                    Email : [protected]@gmail.com
                                    Service Request Reference Number: 2RBOY4GQ

                                    I received Tata sky binge on 18 March 2020 which was faulty and I requested for the replacement however due to lock down it was never actioned now on 26th March 2021 the technician came to take the device back while taking he did not mention anything regarding the charges you technician came after a year to take that product and now you guys have charged me for mother after 1199 I have no where they have mentioned regarding the charges. I have not received any communication like text, email or a phone call about the charges even the technician who took the product he did not even mention that if it's not will not send the adaptor there will be a charges this is complete missguided and pathetic from[protected]. i have finlly returned to same technician and he advsied he will send it go warehouse and the charges will be waived off. From last 14 days I am unable to watch my television as my account is in -1536 overdue where is my monthly recharge is 377 who is going to compensate me for last 14 days of losses of services. i havr spoken to multiple manager even warehouse manager avinsha who assured the charges will be waived off by 8 April 2021 due to lockdown truck haven't reached the warehouse. all of sudden you guys are talking about policy that i have to pay. no ways it was never advised to me. Avinash assured and other manager's to waive off the charges. please go through your calls.Since 01 April 2021 you guys are trying to resolve this services.

                                    This is a worst service from any Tata brand we have received so far. I don't know what is the plight of customer all over country. I had specifically written to their senior team, who chose to ignore the emails.

                                    Regards,

                                    Shikha Singh
                                    +1 photos
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2021
                                    Tata Sky Customer Care's response
                                    Hi, this isn't the experience we aim for. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                                    Apr 15, 2021
                                    Updated by Singhshikha1001
                                    Still waiting for the resolution.
                                    Verified Support
                                    May 03, 2021
                                    Tata Sky Customer Care's response
                                    We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
                                    Verified Support
                                    May 03, 2021
                                    Tata Sky Customer Care's response
                                    We hope all your concerns have been addressed. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_Insta.
                                    Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
                                    Singhshikha1001's [Complaint's author] reply, Apr 13, 2021
                                    Credit towards the adaptor has been applied however I want the compensation for the loss of services of 12 days.
                                    No the issue has been resolved yet. I have already mentioned credit has been applied towards the adaptor however still waiting to discuss further on the loss of services of 12 days. Pathetic service's. Complaint has been raised in April and still not resolved.
                                    Tata Sky Customer Care's response, May 4, 2021
                                    Verified Support
                                    A credit has been passed towards your Tata Sky account. Do let us know if we can assist you with anything else.
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                                      mahadev777
                                      Apr 10, 2021
                                      Resolved
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                                      Resolved

                                      Star sports telugu is not available in tata sky app
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi! Help is here. Kindly share us your Registered mobile number/Sub ID and we’ll sort this right away for you.
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