Tikona Digital Networks Complaints & Reviews

My customer id is [protected] and i am not able to use this since i take this connection. Daily i call to customer care and it didn't get connected and get a service id and after sometime a message come that ur problem is resolved but it is not at resolved. My problem is i am not able to setup the my wi-fi router and i want any service provider can come and install it properly so that i can use it and feel the service is good or not. So, now...

I do agree with other members who made complaint. My customer id is [protected] and i am not able to use this since last one and half months. Daily i call to customer care and get a service id and after sometime a message come that ur problem is resolved but it is not at resolved. I also planning to file an fir against the md and chairman mr prakash bajpayee for cheating with customers.

It is worst experience i my life....

Hi

My tikona broadband id is -[protected] and my name is ketan patel from new naroda, ahmedabad.

I was keep emailing about my internet speed and disconnection of internet.

I stopped complaining since one month and they started to torture me by not giving speed now. I attaching image which is showing very low speed 0.39 mbps and plan is 4mbps.

Tikona is rubbish company. I request...

I am customer N.Murali given Tikino wifi during July 2016& paid amount for 3 months till October 2nd2016.My user id is OTP [protected] & residing in viduthalainagar, S. Kolathur Kovilampakkam.I called in office with several times but no action is yet taken.I insist to solve my WiFi network problem at the earliest or disconnect the service...

Email sent for termination of services - 8th july 2016
Customer id: [protected]
Location : shruti park, dhokali naka, thane

Called more than 20 times to customer care number but no response.
Services not yet terminated and calls are made to pay the amount for the month when i did not use the services.
No usage of services since 8th july 2016

Kindly terminate the services asap....

The story is tikona connection on my address was not working and we were made several complains about it. Meanwhile we were using this handicap connection and after making back to back calls one technical person from tikona came and he checked the connection. "he told that the tikona connection you are using is not actually feasible i. E. There is no solution of the problem if you continue to use it you have to face the problem". He stated...

Hi Team,
I am really frustrated, how many times i need to send mail for money refund i dont know. After taking connection 1st onwards i fqaced internet issue.I got update that my area is not Visible area, and your team prommised for full money refund, but still now not yet received my money.
My acntno-[protected]...

I have disconnected the connection on June 6 2016 after paying off all the dues, but then also the company raised invoice on me and its showing Rs 500 something due and I get repetative calls from company regarding bill payment.

User Id is [protected] and after I have stopped the service they are saying service was stopped a week later and then u have not cleared all your dues, but they disconnect connection only and only when...

My tikona id is : [protected], I had taken this connection three months ago. . from past 1 month i am not getting internet connection and now i am getting bill reminder for next month as i have already paid 3 months advance internet bill.Technicians are of worst quality. they dont pick up the calls. they come whenever they want with 15 min prior warning. We cant always leave our office and come home just for this internet repair thing every...

Tikona user ID [protected]
Raised request for disconnection on 29-Jun-2016.
Bill cycle 26 every month.


1) They only accepted cancellation request after i escalated. It took 3 request to accept cancel request.

2) At the time of cancellation and before cancellation, Tikona executives confirmed me that "post billing cycle if you disconnect, only the days internet used will be billed", so in...

We Are Register Complain again & Again but its Closed Directly & not Given proper Response at Till time ......

Tikona Care,

You collection team has been calling me and harassing me for payment that i do not owe you. I have clearly requested for termination of my Tikona broadband connection in Gurgaon through an email and phone communication.

I informed them that i am moving out of the city and will not use your services after end of Jan 2016 and made advance payment for usage in month of Jan. I also received a confirmation...

As i am getting disconnection of my internet connection at regular bases and i use to call daily for this then they are solving the problem but they takes long time and like this i'm wasting my precious time by caling customer care number and some times they re not picking my call and put me in que and if they will picthey will hold for long time
so i'm lodginf=g this case for defamation and they must punished and should charge some...

I received a legal notice from some lawyer, threatening me to pay 1500 INR, which I am not liable to as they never resolved my complaints. And. Now they are calling me and threatening of filing a legal case against me.

I have called them multiple times & emailed as well either to resolve issue or disconnect it, after 10 days i called up & said to disconnect & installed new connection.He acknowledged & now sending bills again...

I received a call from some lawyer, threatening me to pay 2031 inr fow which i am not liable to as they never resolved my complaints. And. Now they are calling me and threatening of filing a legal case against me.

I already mailed them for disconnecting my connection which they never did and they kept sending me bills.

Please help!

Akshat
[protected]...

Tikona is fake company.
I had disconnected the tikona service but i still get mails from the the care that you have a due payment of rs.909.51.
After few days i got a call from mr. Advocate rahul sharma calling from delhi (Civil department of court) saying that i have to pay the bill or else he is going to file a case against me.
I have not used even a single mb after the disconnection (Even shown in the bill stating...

No improvement!!! third class service, third class network-tikona!!!...

I had the tikona broadband installed in Lucknow on May 9.Since the day 1, I was facing connectivity issues which I complained to the customer care. After repeated delays, they came and told me that the area is not feasible for tikona internet. After following the due procedure, I got it uninstalled and returned the equipment and was told that I will get my full refund.

Even after waiting for around 3 months and sending various...

Hi,

I am being forcibly made to keep connection activated and harassed by calls and mails for technical issue resolutions which never happens.

Since last 4-5 months my tikona broadband connection is facing some technical issues. For this i used to followup with customer care with calls and emails. This issue were never resolved properly. since last 2 months internet is not working. I have informed tikona via...

This is a complaint regarding continuous interpreted services to the ID [protected] since three weeks. Despite many calls to the customer care and several attempts to try to talk to the executive, could not get a satisfied network. This is the worst experience ever in these past 7 years of being a Tikona customer. So, I request to look into the matter and resolve it ASAP. i do not mind cancelling the service and reaching to some other service...