Tikona Digital Networks Complaints & Reviews

Hi all,

In the past i had subscribed for tikona broadband services at my place around 2015 - 16. But soon enough i realized that the services provided were below industry levels.

Connections drops, slow network etc. Were one of the prime reasons we were fed up of their services.

Situation worsened when we had some connectivity issue and called customer care to sort out our issue, it took them...

My name is sohan yadav my customer id-[protected], i have paid the amount aound rs.800 on 20 march but that time my internet connection is down due to technical reason. I had complaint many time but nothing get solution till yet, but i am getting messages & calls for dues payment, should i pay for that, which i have not use till march... I want to disconnect but tikona don't want to loose users & don't provide service. Tikona service provider...

I am using Tikona broadband internet connection from last 3 years with plan of 6 Mbps speed. The Slow Internet speed problem was always there but from last week there is a connectivity problem. I had lodge the complaint in its customer care service many times. However, instead of resolving the issue they are just unnecessarily disturbing me by calling and sending sms in my busy hours. Now I request them to please disconnect my connection...

Hello,

I am a user of tikona broadband with the below details and i have been mentally harassed by tikona staff and customer care people, i never ever seen a worst customer service like this, please find the below trial mail.

I have given a cancellation request request on april 20th and my service was disconnected on the month of may, i dont have any outstanding balance when i give the request, however today...

My username is this [protected]. Tikona u made me crazy. I m receiving calls on daily basis and everyone is asking for same details. Already i share my details for 5 times. I raised a request for disconnect my service.in every call they are asking for transfer connection or reference of your friends. I am fade up. Very easy to get tikona connection and too tough to disconnect... Wake up tikona members. I m not using tikona from last 15 days.....

They are torturing me with repeated calls. What ever the information provided by the other tikona users in this complaint forum, same is happening with me now. Getting calls from unknown persons and saying that as if they are legal advisors from delhi.
Even today i got call from unknown persons.

Pinki sharma - [protected]
Deepak - [protected]

There was a mail from my end for disconnection...

Hi,

Its been 7 months since i took the connection from tikona and paid them advance for 3 months sep-nov, and due to such a pathetic connection, i asked them to cut the connection and discontinue. To whih they neglected my email and calls on customer support and sent me a bill again for next months and charged me around 3k rs. For which i didn't used. Now from past few months, they have been threatening me to lodge a case...

I had tikona broadband connection with id [protected] its been a long time since i haven't used tikona. December 2016 i informed tikona to disconnect my service becouse i am moving from current location but till date they did not disconnect the connection and continuously sending the bills. However they had bill for next three months without usage. They have sent emails many time for due bill payment. I also received many calls from civil...

Hello team,

I would like to discontinue my tikona services and sent an email to tikona care for same. When i called the support representative they informed me that it will take 15 days for discontinuation process.
15 days? Why in the world tikona needs 15 days to deactivate my account and discontinue my services?
If the problem is with collection of device/router you can come and collect it any time, but i...

I tried calling many times to close my connection and tikona is not respoding and sending me bill. As i am not using tikona since 6 months. And also i got one call from tikona and i paid full and final payment till they are not closing connection and asking for more payments.

If now i am getting any call or request for payment i will go to take some action against company...

Dear sir
This is jiwesh dubey tikona customer i'd - [protected].
Due to some personal obligation, i wasn't able to pay my two months bill which amounts to ₹1600.
For this i got call from your executives and i told them to pay as i would be able to pay.
Today i got a call from +[protected] and person who was on call was a customer executive and he started misbehaving and even passed racist and defamatory comments...

This is almost one ago.

I used tikona broadband services earlier. This used to be on my wife's name.

We shifted to a new house and requested tikona to shift the connection.
They informed me tikona has no coverage in that area and hence they couldn't shift. As i had an advance payment on my bill they suggested me that to refer a friend/account and they shall transfer the amount to their accounts.
Unfortunately...

I have called and tried to disconnect my internet service from the past 2 months but the customer service is being very rude and saying we cannot place a request to disconnect the service as there is an internet issue we will resolve it but it never gets resolved. I have made multiple calls to fix the internet as well as disconnect. Its a complete waste of time and energy. I donot wish to use this service provider any more. Please help me...

Tikona is the worst internet provider in the country. My tikona internet connection was having frequent disconnections and because of that i dropped them several complains and also asked them to disconnect my connection. They never taken it seriously and they keep sending me bills. I have all those emails as proof. Now they are calling as an advocates and threatening for filling a case.
They are so rude on call. Some priyanka, neha...

I am mr. sharad s. vartak from borivali west Mumbai
User Id No.[protected] BAN[protected].

My Internet is down for last 15 days. I made various telephonic complaints wherein I was told that there is some technical problem and the services will be restored within nest 8 hours. but nothing is done. Next I was told that there is problem with tower. Is it the way of working? Can you NOT fix the problem in last 15 days....

My tikona user id [protected]
my primary plan of 2mbps is not activated from 2 months and they say i been used up all my data . i am running on 512 mbps from 2 months they didnt activated my primary plan and lied to me .i will discontinue tikona soon
fraud company dont go for it better find other internet provider...

My name is Siddhartha Mutiki
Tikona User ID: [protected]
Location: Bangalore

I had a service interruption since Jan 15 th 2017.
Tried reporting the issue over the phone on 18th Jan 2017 but was not allowed to get in touch with any technical support advisor. Instead was given a an auto generated ticket reference number over SMS. Next day i receive a message stating the issue is resolved.

Same...

Hi,

I have issue with tikona broadband connection they are not provided proper net speed as committed. And also send me wrong bill amount.

I speak to the customer care executive but between call they disconnected my call. I called him so many time but not given proper resolution. I send him mail for disconnection on dated 11 dec 2016 but they charges me full monthly rental and extra late payment or more other...

I have paid the bill and send tikona customer care mail that i dont want there internet connection and after tht i hv taken a new connection frm different wifi connection though tikona is sending me bills though i hv not used it. I came into notice when a lady claiming herself as advocate assitant called me tht tikona has registered a complaint against you as you have not paid the bill of 800 rs so i called tikona and asked them so they said...

Hello. I have been using tikona for quite a while ans the speed sucks. I called on 18th as i was leaving bangalore to get it disconnected but they told me to call back after 26th may as it was my billing cycle day. I tried today and and they are just keeping me on hold forever. I just want my internet disconnected
My user id is-[protected]
They want to pay the bill u until 26june and they will disconnect it. Why will i pay it...