Tikona Digital Networks Complaints & Reviews

Hi, i was a user of tikona but due to very poor service i changed the provider in the first month itself though i have already paid 1400 something for connection which includes 3 month rental as i have been told.

After that i forgot the login credentials but they are asking for payment even i have not used the service. They are giving me threatening calls.

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Hi, this is siva, i was using tikona broadband services till dec 2016 and i have cleared all my last due payment in full and final settlement. Now i after 6 months i am getting a call from an advocate saying that so and some amount is still pending and asking what you want to do next? To clear payment or to fight in a legal way, since then i tried so many times to reach tikona customer care on the toll free and rest of the other numbers too,...

User Id: [protected]

I am submitting this complaint as my patience level is crossed limits.

On mid may 2016 i called tikona customer care and asked to disconnect my services as i was moving to some other place. I spoke to one of their customer care manager and they confirmed that they will disconnect and the next bill won't be generated. But after that i didn't receive any further communication from Tikona on...

This is Joy from Pune. I had subscribed to Tikona BB on 24th Aug 2016 for "BBM4M750" plan of monthly rental INR 750(excl 15% ST). On 29 Jan 2017 changed my plan from "BBM4M750" to "ADULM3M750" without any hassle/extra charge as both the plans are of equal monthly rental of INR 750(excl 15% ST).

Over these 9 months o[censored]sage, there hasn't been a billing cycle that was disruption free. The major disruption began on 30th April...

User Id : [protected]

We had already paid for Tikona internet service up to Dec 26, 2016 via transaction id [protected]PAYU[protected] dt. Oct 03, 2016.

We had problems with Tikona internet service during December and were unable to use the same throughout the month of December. Tikona was not able to resolve the issue and we therefore asked for cancellation of services. We didn't receive any refund for not being...

I just wanted to inform how fraudulent this company is. I paid them Rs.2000/- as advance rental for three months including installation charges but couldn't use the service for even one day as the connection was very unstable. I sent multiple mails and ultimately asked them to disconnect the service as I am not getting any service. Despite this the company kept billing me after adjusting all the advance kept sending me bills after bills knowing...

Dear team,

I am not able to use 10mbbs as my plan

I had requested regarding this many time to customer care and your person came to my home regarding this and he said to me that in your area 10 mbbs is not possible.

And he suggest me for 6 mbbs but i am not interested with that so i would like to request for refund my amount as for as soon possible.

And i am complaining from 8th...

Hello tikona users,
I purchase tikona connection 4 months in which they process something at the time of connection after they give lots of hidden charges. During the four months i faced almost daily issue disconnection my plan was 30 gb for month but due of bad internet connection. I am not able to use aleast 1 hr properly. That time i just consume 5 gb in month rest of waste. I call number of time give mail to them to stop the...

Hello my name is nitish sharma. tikona id - [protected]... i have been the regular customer of tikona internet connection from past 2 years. but due to poor service and ignorance from the company i decided to disconnect the internet connection. my due date happens on 23 of every month and i send the mail to the company on 22 that i want to disconnect it and i will be not liable to pay any bill amount as i has already paid the bill in advance...

I raised a complaint several times regarding inconsistent broadband internet connection at my home for user id [protected].
In spite of the issue getting resolved by the customer care, the issue resumes in few hours. Its been a month now, i am fed up putting a complaint every time. The plan i took is for 70 gb monthly, but browsing itself is difficult....

No proper input from your customer care and still i did not got any services from 10.05.17 till date.

I was calling you from 11.05.2017 to till date, from your call centre they replied that they are working on it. Till date no action had taken from your end.

I did not wants your connection and refund my money. if you did not provide i have to go in consumer court.

Please sort immediately you represante...

We are not using the Tikona Broadband from Dec'16 yet every month I am receiving a bill for usage, I have complaint at Tikona customer care to terminate my account several times now however there is no progress. We have disconnected the router our self yet they say usage is being done, we also called a tikona engineer, he removed the device that was installed on the roof of the apartment and said its closed, but still I am being charged....

Hi.

I have been complaining that there is no service provided by tikona from 11th of may. I called multiple times and they say that in electronic city phase 1, bengaluru.. There is network outage due to a problem in tower etc. Its been more than 6days the problem persists and no action plan yet. My user id
Is [protected].

Regards,
Aparna. Pagadala...

He complaint is regarding Service ID-[protected].
The device was installed in my premises on[protected] by Mr Himanshu from your team.
I had paid Rs 2300 for net at speed of 10 mbps as requested by service engineer who came for installation.
He tried a lot to connect but all was in vain, so he left after informing that the area is not feasible. But he said he would try again the next day.
On 2nd April 2017, the engineer...

Tikona ID [protected]
On Monday 8th May I got Tikona guys confirmed to install the internet for home. Tuesday 9th may they came and installed the plan without discussing, we requested to install them different plan. They came back on Wednesday 10th may and installed the plan in which we were interested. They asked me to make payment first so that internet can be made on, so I agreed to them and payment Wednesday. After making payment...

My Tikona id is[protected].
My billing cycle was 7th of every month.
From 8th March 2017 there was hardly any connection, it used to connect sometimes in afternoon or late night during odd hours and the smart phones or smart TV used to get automatic updated thus consuming some data.
I had written several mails and called more than 50 times but there was no response and finally one day an engineer came and after inspection...

Dear Sir,
My name is Anmol Rathor and I am from Delhi.
from last 9 months I am using tikona broadband service and due to some personal reasons, I am permanently migrating to somewhere else, Due to this reason on[protected] I have requested to tikona customer care for disconnection my service and they confirm me that it will disconnect and no further bill will charge from you.
But on[protected] when I log in to my tikona...

My Tikona UserID no. [protected]. I am unsatisfied customer of Tikona service, they are just fooling us since frm the connection. connection was always disable whenever we need to wrk. Everytime we hv to contact them for diagnose n then they were connect it, Next day same situation. i was jst fade up with them. so I thought to Disconnect the service n i informed them, but they are not responding me and my wife. we are requesting them for disconnection...

I have disconnected my account nearly a year ago, but still, I receive a bill stating I need to pay the bill with an extra fine. I am getting some calls from a lawyer in Delhi threatening me to pay the fine else I should come to high court and handle the case. this is really too bad to handle customers.

I have even emailed to tikona customer care but no response from them. When I try to make a customer care call they disconnect...

I got a call from tikona lawyer today named vijendra sharma calling from 2 different phone nos. [protected] [protected]. My internet connection was disconnected on jan 26 2017 after repitative request to do so since dec 2016. And after that included unnecessary cost of 650/- which i said i won't pay since i told you to disconnect for the previous month and up till now they are adding late fees and now telling me to pay approx. 1400/-...