Tikona Digital Networks Complaints & Reviews

Please note that we took the Tikona connections and since the day we taken the connections the speed not good, also there is connection failure problem.
Even after continuous calling to them they dont attend the problem.
We chalanged them if they can maintain the connections without intteruption for 48 hours i will not ask for refund but if fail then need to give refund but they fail and said that no refund possible and we...

I had sent an request for connection closer for ban –[protected] & service id – [protected] on 17th april 2017 and confirmed on follow-up calls that i don't want 1) connection to be kept on standby mode with deposit amount nor 2) wants to transfer to someone, on call to customer care (5to 6 time) and then confirmed on mail as well.

And my connection was disconnected on 3rd may but still they sent me a bill for period 7th...

One of the worst internet service provider i have ever seen in my life. They ll make your life miserable, they are charging me money without any usage and harassing by mail phone and sms. After giving so many requests they r not cancelling my connection and just sending mail that ur plan is suspended.. Like this they keep charging the money.. They won't let u go out their company easily, every customer care executive have different story...

Today 26052017 I got a call from a lawyer for filling a case against me. As per my knowledge I have returned all the modems also asked the customer care to disconnect the service but as of now i got a call from Tis Hazari court regarding legal action. Now i Don't what to do as I already returned all the modems and all. Even for the last month also they have put charge.

They are ready to go with lawyer but failed to provide...

I used Tikona for about 3 months paying a premium amount for a 10 MBps connection which I used to get only around 6-7Mbps on average. I faced number of issues with them with frequent disconnection. I have never called an ISP so many times in my life that I have in the last 3 months.

The service is pathetic. You have to register a complaint and wait for 24 hours before you could actually talk to a helpdesk.

I...

I stopped using tikona by december 2016 as the service was not working properly for a while and also there was a lot of harrassment from their side.. On january a man came and demanded payment saying if i dont legal action will be taken against me.. So i paid and he took the router and i asked him to send a mail confirming the disconnection... Which i still have not recieved (its may 2017 now).. even though i paid my dues i continued to get...

I had requested for disconnection of Tikona broadband services on 20 Nov 2016 for which request id 1-[protected] was generated. I requested the same on phone multiple times for the same. Also, I had paid the bill in advance till 30 Nov 2016 and hadn't used Tikona services after that. Still, Tikona customer care people kept harassing me regarding the same and asked me multiple times to pay the due bill of Rs 1495 even after trying many times...

Tikona service was worst.I took the plan 10 Mbps but I never got good speed. Their Internet stopped working on 2nd may so I stopped using their service but paid money already. Now I have disconnected their Internet still they are refusing to pay money back. They stole my wire also.they are crook.my customer ID is [protected].

I have mailed their applate authority and they have refused to refund money. They behave like crook...

Horrible service (My account id: [protected])

Hi,

I have been using tikona for a while now, and have faced this issue frequently after every recharge. Whenever i recharge my account it does not allow me to login, it gives me an error message as "your services are disconnected"

I am a prepaid user and i was given to understand that i can recharge the account whenever i want. However, this is the...

I was using tikona broadband. It was useless. I was paying around 600 rs. Always there was no bandwidth so if i was complain for that there was no solution. Then i thought to go for other service. So i call tikona customer care for closing my service. They said that to call from registered contact no. Even i didn't had any balance. So, i refilled in to particular register contact no to close my service. Then to they were not ready to close...

I got a call from tikona, telling it's a lawyer at delhi working for tikona. He said he is going register the complaint against me for due amount.
I asked them to disconnect the tikona service as the service was poor. I have all the mails I sent to them asking for discontinuation of connection. Later even after insisting for disconnection they left the connection active and it was used for 12 days. Later we got a call from them asking...

Hi all

I disconnected the tikona connection on december 2016 as i had to shift somewhere and also their service was really shiity. I called them multiple times to discontinue my connection and every time their customer care executive woed me to continue the service and when i took a hard stand they said they will discontinue the service but never sent anyone to tke the modem. In one of the calls i was even told that modem need...

User id. [protected]
Pls don't take tikona internet service.. First f all it is a wireless service..3 months i have suffered a lot their service.. They won't give a continues service.. It will disconnect frequently. Finally i decided to discontinue their service....

My user id is[protected]
Pramod kumar shrivastava
As i already lodge a complaint to disconnect my tikono but from past 20 days i didn't get any satisfaction.
I called up to the customer care but they are forcing me to transfer the connection to the relative, why should i do that, they put me on hold saying our officer will assist you, but there is no response till 15 min.
Is this your service??
As i am requesting...

The cancellation request (1-[protected] ) was raised on 28th April 2017 . Till now there haven't been any communication from TIKONA pertaining to the request.
Just now got a call from help desk saying the account is under observation.
When I have said that I am not going to use the service on what ground the account is kept active?
I have told 100 times that am not going to use tikona then why am I forced into something...

Tikona [protected] broadband id. This tikona broadband id was a prepaid id at the time of taking connection but changed to postpaid by tikona itself. Later when we asked them telephonically to disconnect their connection in first three months period they are not even disconnect the connection and keep billing telling this is a postpaid connection and unable to provide bills and they threatened my wife and managed to make her pay 2300 and not...

Dear tikona broad band,

I am k.Vijay Kumar of hyderabad, I have used your internet service([protected]) between 2012 and 2016, and paid all my bills along with 1500 rs initial payment to words advance payments.

After 4 years of loyalty and usage in spite of various connection and speed issues we are cooperating with your company.

We have asked your service person Mr.narasimha to disconnect the...

Customer care keeps calling from[protected] and drops the call when I say hello. Tikona is the worst I have seen in my life. I have discontinued them as they were not upto the mark and now they are calling me to renew the subscription forcibly. They keep telling me that they will provide technical support which they never provided when I had spoken to them on phone. They just keep giving numbers and I do not understand why they cannot keep...

My user id is [protected]. I got a call from [protected] dated : 23/05/2017, saying that he is the government layer of high court to register a case against me asking to pay around rupees 1300/- or they will register a case against me and threatening me to pay 1300/- rs of bill. I have recording.
I am not using tikona broadband from the month of april 2016. I have disconnected tikona for more than one year for their poor broadband service...

Hello Team,

I was using the Tikona services in my old house and they are running fine.
When I shifted to new house, its not working in my new house.
So I raised minimum 15 complaints so many engineers came but its not working.
So I told them to stop services by many times but they assure me it will work and they will stop my billing till it will not work properly.
I waited for 2 months and finally...