Tikona Digital Networks Complaints & Reviews

Actually i need static ip or port number of tikona browser for to view my cctv camera online but in commercial department. One of executive m/s preeti was not answering and said server is down. So, kindly resolve my problem either i will go to consumer forum. And i call them again in this time i call to technical team even they aren't answering to me....

I have and tikona account with id [protected] for which i have raised a request to disconnect the account on 8th feb'16 via my registered email id.

But these cheaters kept my account open by keeping me trapped in different offers which i have completely rejected time to time.

Even after several phone reminders they have not closed my account but in return they have sent me a legal notice for payment.
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We inquired for wifi services and the guy came in and checked the range.in spite of the the fact there was no range in our area these guys installed the wifi. After a day of installation we realized that this was a waste of time and money as there was no network coverage at all and we asked the concerned manager to cancel the connection as we did not wish to continue. He assured us that the connection will be cancelled and we do not have...

I have written email to tikona twice asking them to cancel my account however they have not cancelled the account n have robbed my 2000/-... I want the money refunded back to my account and tikona account to be closed immediately. I had request cancellation on 20th may and 25th may again however i got another bill where as i was given confirmation that account is cancelled. Please help me... I am fed up of tikona....

Dear team,

My id is [protected] and i had paid all the due amount in december 2016.
Due to issue in the link was calling tikona customer care and even for the waiver also but there was no proper response. After that i wrote an email to [protected]@tikona.in that due to improper service and incorrect details i not going to use your connection.

Now today out of bloom after 6 months an advocate calls me...

Hi,

I was an tikona user of bangalore, my consumer no was [protected], the connection was terminated in january, the devices are returned after final settlement.
Now i have received a bill of 2385 as due, also today received a call from a lawyer claiming that she was calling from delhi court, and if i won't pay the pending dues within 30 mins they will file a case in court.
As there is no pending dues and all...

Tikona customer care and issue resolution is the worst.

First, they don't deem the customer worthy enough to speak to an agent. Once you get through the 24 hours of automated responses, the agent will have you full gammat of 'toubleshooting'. Once your are lucky to get an engineer assigned, they send false messages that they cant reach you. Pathetic!...

Dear tikona team,

You can not force your consumer to pay
After service disconnection request, i have contacted and
Communicated your executives to rectify your billing amount
And confirm the actual amount so that i can pay but again
And again you people are sending bill amount upto apr'17
Where as i have given my disconnection request on mar'17.
Please rectify asap and confirm otherwise...

This is in regards to my customer id [protected], where i paid an advance rental for 3 months.
In 3 months i was not able to use the broadband due to their technical issues, after complaining several times, i called the sales guy and he said to get it disconnected. Within 3 months i cancelled it, till i am getting bills to pay for no use.

Tikona - you need to pay me back my 2100.
Dare not make fool of customers...

I'm now tired with the bad quality of service provided by TIKONA. Firstly, the connection gets disconnected again and again. Then they sold me 3MBPS speed package, I tell you I never experience 3 MBPS till date.

Fraud company!!! Useless customer care!!! Bad Services!!! False Promises!!!...

I got a call from lawyer who is saying that i am here in delhi high court and reporting a case, she called me and said sir do the payment in 20min otherwise i am filing a case on you, and you have to come to delhi to fight your case. My tikona id is [protected]. My billing amount is 2035rs. Before that my connection was disconnected and i paid the remaining bill and told them to change my plane an give me viewer because of the problems i had...

Not disconnecting my connection even after several calls since 2to3months.. And generating the bills. When i paid last months bill and again called tikana to cancel the connection on 11 may 2017 executive told me to continue the connection as per hold policy. And i will be not charged the monthly rent and only need to pay 200 rs for 2 months... But now just after a month they have sent me the bill double than my monthly charges (Recurring...

I have installed tikona internet service thinking of fast internet, trust worthy and best services, but since i have been using tikona internet, i am being faced with interrupted service instead of good internet services.. Whenever i am in great need of internet services, tikona internet becomes unavailable, which causes very much distress and loose of faith on a prestigious internet service provider i. E. Tikona internet... Can i have ever...

I have raised tikona broadband disconnection request on 28/05/2017 as i moved out to another location. I already paid the whole due amount on 28/05/2017 itself. Please find attached the acknowledgment receipt for the same. Tikona hotline representative told me that disconnection will take 15 days. I really don't get the logic behind this. If i already paid the whole due amount and at the same time filed disconnection request, action should...

This is very ridiculous to say but tikona is doing very worst customer service.

Tikona person (For demo/installation) named :ravi number : [protected] given wrong and false commitments to me about offer and plan duration, i have pain amount for 3 months of plan, but now tikona customer service people asking for 3rd months payment as your plan is only for 2 months and rest of amount they have considered as installation charges...

Hi team,

My name is krishna thapa and i reside at vasai east.

I had taken a tikona internet service with user id ([protected]) which we have stopped the internet service for user id id ([protected]) on 27th january 2017 as we have to take new service to tikona internet service.

As advice by your representative (Sunil kumar) they have cancelled user id [protected] on 27th january 2017 with disconnect...

I'm receiving more calls and sms daily regarding my bill payment. I already raised complaint on this but still not resolved. I'm very much frustrated on this call and sms when i was in office. I also requested for connection withdraw on 3rd june 2017. But it is still in process status. I'm ready to pay the bill amount but need disconnection immediately. Also stop the bill payment calls and sms service. My customer id is [protected]....

I got a call from tikona lawyer today named vijendra sharma calling from phone nos. [protected]. My internet connection was disconnected on mar 13 2017 after repitative request to do so. And after that he is asking me 500rs. And also said will have to go to delhi high court and will be liable for the consequences and threatening me that i won't be able take governor jobs and won't be able to take passport etc. When i search on line this is...

Sir,
I have been using tikona net services for some time and since i am getting frequest problems in connectivity i am not able to use the service normally. I had been many complaints but the solution offered was only temporary and the problem continued to plague my usage of their net service.
Thereby i had made a final request for de-activating the service. But deliberately they are not acting on the request and are continuing...

Hi all,

In the past i had subscribed for tikona broadband services at my place around 2015 - 16. But soon enough i realized that the services provided were below industry levels.

Connections drops, slow network etc. Were one of the prime reasons we were fed up of their services.

Situation worsened when we had some connectivity issue and called customer care to sort out our issue, it took them...