Tikona Digital Networks Complaints & Reviews

Id-[protected]
City-Pune
My bill cycle starts from15th of every month. After trying to connect you from your "helpline" number i finally managed to connect to you on 14th after several failed attempt. My request was raised but not resolved ever. After that i sent exactly 9 mails and every time i got an auto generated mail and a call telling that it will be resolved.
Now the situation is even though i told them to disconnect...

Hi,

Subject: user id - [protected] not provided us noc after closure of connection and making threatening calls to us

.

I jasneet kaur, last year i bought a connection from your tikona company. I have discovered lots faults in your connection and router. Even every time my wi-fi got disconnected for many hours. Multiple times i complaints in your customer care department but nothing gone a happened....

My customer id [protected]

here is my complaint number 1-[protected]

I am have a tikons connection with 10mbps plans but i am getting averga 4-5mbps speed and 1-2 mbps in evening and nights from two months. Registered many complaints. Their service engineer comes and does some hit and trial and wastes couple of hours and at the end no solution.

Today their service engineer visited premises.. net...

The above mentioned issue (login and very slow internet speed) has been persisting since 26th January 2017. My plan is 750Rs, 75GB plan, 10Mbps speed (Client ID:[protected]). But since the date, the speed have considerably reduced below 2Mbps, while I pay for 10Mbps.

I constantly tried registering numerous complaints at their customer care number, but their representatives couldn't resolve the issue.

The onsite...

Dear Team,

My ID is [protected] and I had paid all the due amount in December 2016.
I have even called customer care by my own 3 times to come and take all there equipments, but no one came
Now today out of bloom after 4.5 months an advocate calls me and threaten me by saying that if I didn't paid the outstanding amount within 30 min he will sue me in Delhi court.
I called to customer care and they told...

Dear,

On 12 th and 15 th May 2017 I have received threating mobile call from [protected] & [protected] from government lawyer and cop (Delhi) that tikona has filed case against me for 1575 payment default. Why I am receiving such calls although my tikona connection is closed and it was served for 2 months only and my payment was made as before connection established. Now My connection is not exist and they ask me to pay 1575...

I have been subscribed to tikona since more than a year now. It worked fine for 3 months. Later started giving problems like frequent disconnections, speed slowdowns. When complained, they give only one reason that there is a tower problem. The service works fine when the bill is nearing due. When bill paid, the services again go down. They are making money by adopting unfair trade practices. I am paying them for this botched up service....

Definition of 1GB is 1024 MB. Tikona is Selling 1GB equal to 1000 MB. Trying to fool customer. They promised me 30GB which is 30, 720 MB and now they are saying 30, 000MB. It is mentioned in Terms and Condition in Tikona website which is as per the actual data as per science.
Hope action will be taken against for they don't feel Indian consumer do act against wrong rather always saying "Its Ok"....

Facing the same issue. Even after getting a confirmation from Tikona that the services have been stopped and there is no amount pending, we are still getting bills. And today we got a call saying that we have unpaid dues and they will file a civil lawsuit in Delhi court, if we don't pay them immediately.

Attaching confirmation mail from Tikona regarding no dues pending and a screenshot of CPE Removal letter which clearly states...

Dear sir,
We have mailed tikona on 31st dec 2016 regarding the discounting of services. As the services offer was not upto the mark and no customer executive came after putting remainder mail, after 3 months their executive came to took the internet support things.
For 3 months they were sending bill and calling for to take legal action against us. For their pathetic services i have suffer a lot of mental tension, even having...

Dear sir/Mam,
I want to terminate my internet connection with User ID- [protected]..!
I also request for same n my request Id is 1-[protected]..!
But still I didn't receive any confirmation about that..!
A also remove all cable connection n modem from my home..!!
From now onward I m not responsible for any future uses payment ...!!
So kindly request you to Terminated my connection as soon as possible...!!br...

Tikona — mental harassment and threatening calls

8 reviews
Ra rajattaxali on aug 5, 2014
Submit a complaint
Hello! All, i would like to highlight this issue prevalent with this company (Tikona digital networks pvt. Ltd.). I have been getting threatening calls from [protected]. This woman tells me that she is from narendra kalra's office who apparently is an advocate at the delhi tis hazari court and told...

Hi,

I have initiated disconnection request for my tikona connection id [protected] on 16/3/17

I am getting numerous calls to keep the service,. They are literally harassing me.

After going through the complaints against tikona by other people, i am registering mine as well here.
Per trai guidelines, you are supposed to disconnect the connection within 7 days of raising the termination request.br...

User id : [protected]
Request no :1- [protected]
The above request number states that my final settlement has been completed and modem will be collected. However tikona customer care has not sent any engineer for modem collection nor are they answering my calls.
This is definately not the first time. They have been asking me to submit my modem to their engineer for a few months now. However no action from their side.br...

I have initiated disconnection request for my tikona connection id [protected].
I am currently at onsite, my wife is getting numerous calls to keep the service,. They are literally harassing her.
After going through the complaints against tikona by other people, i am registering mine as well here.
Per trai guidelines, you are supposed to disconnect the connection within 7 days of raising the termination request.
You...

ID [protected]
I received a call from MONIKA SHARMA.
She said I am talking from delhi court and I am advocate from tikona company .
She asked me to pay ₹ 1000 immediately or she would file a case against me in Delhi court and I would have to go to Delhi to fight it.
My bill was only ₹ 865.56 but they said me to pay ₹ 1000 and I had to pay immediately....

Tikona ID: [protected]

On Monday 8th May I got Tikona guys confirmed to install the internet for home. Tuesday 9th may they came and installed the plan without discussing, we requested to install them different plan. They came back on Wednesday 10th may and installed the plan in which we were interested. They asked me to make payment first so that internet can be made on, so I agreed to them and payment Wednesday. After making...

Dont ever go for this connection. The most cheat company is this company. They will call u and charge u for not data provision and will never reply to u by mail. And after year will mentally torture you. This is the worst company and will make u suicide. # they are. They are cheater not broadband supplier.

We have mailed this company for termination of the account. They did not terminated it and charged us every month. We have...

My user id is: [protected]. Got a call from Tikona at 11-05-17 to register case against me asking me to pay around Rs. 3000/- or they will register a case against me and threatening me that I will get arrested if not paid the bill.

I disconnected Tikona for more than 4 months and for there poor Broadband services. After that they asked me to pay 1572/-. When the executives called me I asked them to send a person to collect...

I have bought 6 MBPS subscription plan starting in April 2017. During the demo the speed was 5 MBPS plus but after installation it never went beyond 3 MBPS and was mostly less then 1 MBPS. On top of that the internet is disconnected most of the times. I have filed several complaints and made several calls to customer care but they all seems to be some illiterate ###### who simply say switch on and switch off your adapter. Nothing works after...