Uninor / Telenor Complaints & Reviews

Dear sir,
I have recharged my mobile number [protected] with bank of baroda debit card having account number [protected].
Sir, my Bob account is deducted twice with 151.20rs and 151.20rs on 07.09.2016 at 07:14:06pm and 07:09:41pm .But telenor company msg appeared that they haven't received any payment.
But my account debited twice with 302.40 rs.

Kindly help me in this matter.

Regards

Sanjeev kumar

Respected sir/madam
My mobile no.-[protected], using telenor services from last 4yrs.
On 2nd september, i got a message which stated as :-

Priya grahak, aap ke dwara diye gaye document vartaman dot ke niyam anusaar nahi hai, jis vajah se aapki sewaen bandh ki jaa rahi hai.

On 3rd september fail sim card registration has failed. Means i have no telenor network.
Now from last 5 days, i am unable to use mobile, it really panic not to me only but it also effected my business.

Even i did not get a call from your side what to do, also did not give me a day to submit the document, it just stop within 1 day.

I have also contacted your telenor office where they said you can not get this number. Because your sim registration has failed.

Till i am running from one telenor store to other store but they don not have to reactive my sim. But i did not get any answer which can help me to get my sim.

I would like to ask telenor authority, is this way to hold the customer, is this good way to provide your committed services to customer.
This shows your irresponsibility and negligence toward the costumer.

Hence please maintain the reputation of company and committed services to good customer who is the part of telenor family.

Please try to solve my problem as soon as possible

For this i will be thankful to you.

My number is [protected]. Since last three years my outgoing sms are blocked. Every time i call customer care they give me same reason that my sms are blocked by trai because i have sent promotional sms. I have never sent any promotional sms. Now i want to port to idea but i can't send even porting sms please provide a solution for this uninor customer care service is worst they did'nt resolved my problem even in 3 years

Dear sir i siva kumar having connection with telenor [protected] have recharged 500 and above in month of august. Today dt 06/09/2016 my balanvce is deducted and became 0. I called to 198 for information operatir/agent mahendra not able to give full details of my transaction
I want my account statement
And i want my amt back

For every 3months i am getting recharge with single amount rs599/-

Pls get into contact immediately so that i may not go to consumer forum

Sir, i live in ajitpur village, laksar road, haridwar, uttarakhand.
In my village there is no facility of telenor networks.
My village is the single village who is facing problem.in my village, not even a single network come.
We have been facing this problem from so many years.
But i am surprised that this problem only creating in my village. My next and previous village not suffering from this problem.
So sir i request to u.
Please install a tower. For the use o[censored]s and other villagers.
We will be grateful to u.
Yours sincerely-
Ajitpur village residential.

Dear telinor
I got a message from telinor on my mobile number [protected] regarding 2 gb internet at 98 ₹ on[protected] and[protected]. So i recharged with 98 ₹ on[protected]. After that only 1 gb data has provided to me on my mobile number, when i talked to coustomer care on 121, they confirmed me that it will be activated aftrer 48 hours and you will receive the rest 1 gb data on your number. But till now i have not received my rest remaining 1gb data. Now when i am trying to raise my complain on 121 they are not registering my complain and saying that their is no such plans on your number. Another person on 121 is saying that since you have rechargeed through freecharge mobile recharge site we are unable to provide the rest balance data. I am deeply unsatisfied with this type of missguiding. Here i am attaching the snapshot of the messages sent by telinor on my number on respective dates as stated above, due to which i recharged with 98₹ on[protected] for your reference. Pl provide my rest 1gb data.
My no. [protected]
Gaurav kumar
Patna
Thanks

Dear Team,
I suffered a deduction of Rs.466.20 while doing prepaid telenor number recharge followed by failed transaction. Recharge not done.Money is still not reverted to my saving account I used for the same.

Number : [protected]
Location : Pune
Mode of Payment : Internet Banking - HDFC

PFA for the transaction details.

Please do the needful ASAP.

Regards,
Avaneesh Verma

I have been trying and calling customer care, technical depatment regarding my internet problem.in my sim internet is not working since 11th of august. Everytime they gives me some reasons like we are trying, system is upgrading, your problem will be solved but no results. I talked to tech. Department too they tried to help but still no internet. I am calling again and again but my problem is not resolved. So, now i have decide to fire a consumer complain againt your poor respone and services. And after everything customer care gave me an excuse as i quote " sir please try to use internet after 11 pm, we are sorry our services are poor between 6pm to 11 pm due to heavy rush.

Kaushalendra
Mobile no : [protected]

My sim card is not working now. i called to uninor customer care for this problem .they are told that submit proofs to neared uninor store. to day i am going to uninor store to submit idenification proofs but they told that this sim is not reactivate by them.please reactivate my sim it is very very very important sim.it is linked to my all bank and mail...etc

I recharge my telenonr number [protected] by telenor app. My bank acount deduct balance but not sucessful recharge. I m very upset. What is the process of refunde my bank acount balance. The acount details is debit card bank of baroda. I incolse the transtion pic on it. And deduction msg of balance from bank it. Rs.198 is debited to a/c...9073 on[protected]:54:54.

My name ilesh kansara my mobile number [protected] I had recharge on 23/8/2016 16.55 on Telenor website 128 balance deduct in my account but bit credit in my number I also escalate issue on my net banking provider its saying that its credit on Telenor merchant but still I not received any balance from Telenor side so please check this issue as soon as possible.

I have recharged of rupees 551/- on 26th august at 2pm for your 3 months scheme in which i should get 39000k sec. Telenor to other talktime and 120000k sec. For telenor to telenor talktime for each month till the scheme continues for 3 months. So on that day i have got my t2o balance for 39000k sec. But only within after 2 days that bal. Is not showing on my account. I have called on your customer care and they have checked my a\c data on your database and agreed and ensured about my concern on the same. But even after my complaint is genuine and customer care executive has agreed upon it, they have just registered my complaint and told that it will get resolved within 1st of september instead of providing the my benefit for t2o immediately. I have recharged on 26th aug. And my benefit will get credited on my a\c till 1st of september why there is such a big loophole in your resolution process. By the time you will resolve my complain that will take 3-4 to get resolve, my concern is that what should i do in the mean time when i need to do some urgent calls. Each day i have to recharge of min. Rupees 100/- though i have recharged for 551/- which is not a small amount.
Who would be responsible for my mean time recharge of rupees 100/- per day by the time my actual recharge scheme benefits to my a\c.
Should i leave close my a\c from telenor and switch on to some other better company like vodafone or airtel or idea who provides immediate assistance for the customer complaint? Or should i tweet about your loophole on twitter and expose your company???

The guy with mobile no[protected] sold a stolen phone to me and put my airtel sim and police caught me .Police said they wont leave me until i get this guy's address .Please help me i need his address.I called him back but his no is restricted.i Cant show u his photo bcoz police is not giving me his photo i dont lnow much about him .I know only his name Akshay

Hi,

My sim card has damaged while making it micro. I have visited to my nearest telenor store for swapping the card. They charged me 150 rupees and told me . new sim card will be activate in 24 hours. This is fourth day my sim card not activated.

I visite every day to store they are giving me any silli reason like it will take time. You no need to come, the our boys is not filling well he did not carry your document. Today they gives new reason your adhar card is not clear submit new documents.
Actually they lost my document and they are just making me fool.
Store keeper don't have manners how to talk with customer.

Sir/ mam my name is Kokane Aruna Sopan my telenor mobile number is [protected] I had recharge on this number 2 time on date 24/8/2016 1st recharge 30 ru ad 2nd rechage 70 ru that after our company cut ru 12 ru for tatkal balance and other cutting for 4 calls outgoing by mi and then 19 ru for 25 Paisa all cutting r valid but sir your company also cut my 9 ru for internet plan and 12 ru again for tatkal balance which are not applied bymi this is illegal I call on toll-free num but your customer care executive not given to mi satisfied answer so pls give solution in my complaint otherwise I take legal action

Sir, i have recharged my mobile number [protected]. on 14/8/16 at 11.25 p m. by rs 518 /-through mobikwick.co.&mobikwick also shows that talk time will be given 628 /-but only 447.43 talk time hasbeen given by d co. rs 180.57less t t given by d co. i am enclosing a screensot of sms, which was sent by d co. after recharge. please take action to send my talk time immediately, which was not given to me. thanking you.

Dimag ki maa chud gai jab bhi call karta hu. Call kat dete hai and me roming me hu. Balance kitna katta hai data hone ke baad bhi bal kat karha hai company se custo ki problem sol nahi hoti hai to maa karne ke leye kholi hai bolte hai hum service dete hai ghanta service dete jab bhi roming me call karta hu. Koi hold karta to call trasfer myn[protected]

This is very bad service by uninor customer cares so I am thinking that we all can make movement against this
They were saying that they give 1 GB data
Instead of this they give only 600 MB data so they were just cheating their customers
To Maine to turant apna sim Tod fod ke fek diya
To ap log bhi dhyan dete hue unki is manmani ke khilaf andolan uthaye or unki company hi band krwa de
Zinko tamiz nhi hi apne customer se bat krne ki vo logo ko unki asabhyata ke khilaf andolan uthane ki zrurat hi unhone logo ke paise ko pani samaj rkha hi.

I went to canada as a visitor. I am staying in canada. During my visit i noticed that sim with mobile no.[protected] was deactivated. As a result of deactivation, i could not get messages from the banks and i was not able to perform bank transactions, even one time password for sending moneys to other accounts. Sms pack of rs.13/- was successful. But no messages are going in which with bank transactions.

My #Uninor / #Telenor #sim #card #stopped #working #suddenly. Contacted customer service outlet for that, they are saying sim card is physically damaged and I need to get new sim card from them by paying off 150 rupees. But the fact is sim card do not have any physical damage. How can they charge 150 rupees for that & even the sim isn't physically damaged at all.