Uninor / Telenor Complaints & Reviews

Address: 500053

[protected] is my mobile num..i lost the sim and my service was stopped...when i called that number.. person who took this numbee as new connection said..that he works for uninor and he took the service presently... actually my friends said that they are getting calls and messages with that number..plzzz block the service immediately .how this telecom service can provide the service which is already used...i request to take serious action on this incident...plz block the service so that no one can suffer

Aug 19, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2016

Uninor / Telenor Customer Care's response Hi Sreenath, sorry to hear about this. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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Srikanth Ic

Jul 3, 2016

Hi sir my mobile no [protected] and i recently recharged with 599. I think i will get amount(500+)+benifits(free local telenor sec), but i got benfits only which are not usefull to me. beacause i have recharge for unlimite telenor to telenor up to 3 months and 25/m upto 3 months. can you role back my mount or chage that amount to main balace or chang that offer apply from next 2 months

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Address: Agra, Uttar Pradesh

Website: uninor

Sir, i would be informed u about network issue my incoming and outgoing creat so much problem in calling .pls solve my problem as soon as possible
Mob no [protected]
Fatehabad (agra)upwest

Aug 27, 2016

Complaint marked as Resolved

Verified Support

Jul 18, 2016

Uninor / Telenor Customer Care's response Hi Deep, sorry to know that you are facing network issues in your area. We would love to take a closer look in to the issue. Please provide some more details here to help you out.  Network Bar/Signal - One/Two/Full/Fluctuated  Area/Zip code  Address with Landmark  Indoor/Outdoor Issue  Any specific time of poor coverage  Alternate Number

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Hello Sir,
I was travelling in a bus .I kept my phone in upper cover at bag.When I got down and cheked my phone then I didn't get my phone.So I am informing you for further miss use of that sim . I used that sim about one year .I have lost my phone on 28/6/2016 in Hyderabad. Kindely i request you to please block my no [protected] .
Thanks and regards,
Anjali Kumari

Aug 4, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

Uninor / Telenor Customer Care's response Hi Anjali, thanks for reaching out to us. Please share the following details here so that we can block your number. Name (To whom it was registered) Billing Address- (your address details submitted at the time of purchasing the SIM card/number) Last Recharge date- Denomination of last recharge (Recharge amount).

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Prashant Birjadar

from Mumbai, Maharashtra

Jun 30, 2016

bast

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Prashant Birjadar

from Mumbai, Maharashtra

Jul 6, 2016

[protected]

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M

Mula Jayaramakrishna

from Kunnamangalam, Kerala

Jul 7, 2016

Mobile no:[protected], this is my mobile number, so please block my simcard immediately.I have lost my sim card while going on bike, I have never got the sim card again .so please block the sim card Immediately

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Address: Visakhapatnam, Andhra Pradesh

I brought a telenor sim 2 days ago, but still it is not activated. please activate the sim immediatly. my num is [protected]
and the sim num is[protected]

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Address: 380055

Website: telenor customer sservice

Hi,
i am fauziya from ahmedabad
i had lost 108 RS from balance without selecting any offer on 24/06/2016
i had continuously tried to customer care (toll free no:198) form last two days, but not able to talk with any person b"coz system was not go through that option.
Now am confused what i have to do
Kindly do needful for same
My no: [protected]
email id: [protected]@gmail.com
Regards,

Aug 3, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi Fauziya, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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Address: Varanasi, Uttar Pradesh, 221002

Website: Telenor

Sir, my mobile no. [protected] telenor up east. A offer message send by telenor at 27/06/2016 message is following-rs25=rs45 tt! 27jun tak sirf aapke liye rs25 recharge me rs45 tt lifetime vaidyata k sath! Tatkal loan! Paye rs5 tt/10loc+std min/20mb data for 3days. Dial *141#
I recharged of rupees 25 two times but balance found 19.24 rs two times.
So i am want my balance.

Aug 2, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi Ramashrya, we apologize for the inconvenience caused. We'll get this checked and provide you with a resolution. However, it'll be nice if you can share the screenshot of the offer message that you have received on your mobile for further check. Thanks.

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Address: Ghazipur, Uttar Pradesh, 233001

I have lost my sim card number [protected] please block my number it have been misplaced by me the sim is lost in ghazipur
sim no[protected]
IMSI NO [protected]...
please block my number as soon as possible my name is saurabh agrahari father name is krishna nand agrahari my address is mohan lal ka pokhara rauza ghazipur utter pradesh the no is issue on my adhar card

Uninor / Telenor customer support has been notified about the posted complaint.

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dkp@123

from Delhi, Delhi

Jul 1, 2016

When cal anywhere signal decrease and when talking voice brake and cal mismatch...

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I have recharged 2G net pack of Rs.34 by the means of on line recharge on dated 19.06.16. But the same is not functioning. If I am opening net in our mobile then amount is being deducted from our balance. However net pack is already available. Request you to solve my problem. I am very puzzled to embracing this situation because paying money I am unable to use the net. If it is not possible to solve my problem, my online recharged amount of Rs. 34/- may please be credited in our account please. An early action is anticipated please.

Aug 4, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi S Yadav, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

Verified Support

Jul 01, 2016

Uninor / Telenor Customer Care's response Hi Yadav, as checked, we didn't find any recharge transaction on the said number. Please share your area location, date and time of your deduction for further assistance. Thanks.

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ssyadav650

from Bemetara, Chhattisgarh

Jun 27, 2016

I have recharged 2G net pack of Rs.34 at our Mobile Seam No. [protected] by the means of on line recharge on dated 19.06.16. But the same is not functioning. If I am opening net in our mobile then amount is being deducted from our balance. However net pack is already available. Request you to solve my problem. I am very puzzled to embracing this situation because paying money I am unable to use the net. If it is not possible to solve my problem, my online recharged amount of Rs. 34/- may please be credited in our account please. An early action is anticipated please.

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ssyadav650

from Bemetara, Chhattisgarh

Jun 27, 2016

My seam card o[censored]p (East) bearing no. [protected] is not functioning and showing ever that dear customer you can not make any call or sms as your number is in grace state. Please recharge rs. 20 to reactivate your number. I have recharged net pack of rs. 29. But my seam is not functioning. So it is requested that either refund my amount or restart my seam.

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Address: West Godavari, Andhra Pradesh, 543002

Hi sir,

My mobile number [protected] from andhra pradesh we are very frustrated with deducting my balance automatically every month by activating some by telenor. It is cheating i lost nearly above 200 rupees from last six months.

Please take action on this otherwise i wo'nt use uninor and i spread this cheating to every one.

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Address: Pune, Maharashtra, 413102

Website: Telenor

I received sms from telenor on 24/06/2016 at 6 pm. This sms says "recharge with 80 today & you will get talktime of rs. 85 (Rs. 67 + additional rs. 18)." then i recharged by rs. 80 after 1 hour. But i got only rs. 67 talktime. Extra rs. 18 talktime not given by telenor. So i make contact to customer care of telenor. Customer care says there is no offer like this. But i asked how i received sms. But they can't explain. I requested to register a complaint about that. But they refused to register my complaint. So my complaint for rs. 18 extra talktime not provided to me by telenor. My mobile number is [protected] (Maharashtra)

Jul 31, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi Hrishikesh, sorry to hear about this. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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Dear sir
We would like to inform you that i am customer of telenor mobile no is [protected] . We have received one call from [protected] and told to us that giving the one offer tetenor to telenor 1000 minuts telenor to others 700 minuts free for 28 days without any deduction from our main balance, many time confirming by executive for this offer during the call one message received from 54334 for confirmation by us so we confirmed by sms for that offer as per discussed with that executive but after send the sms by us we have chcked the balance which deducted 197 rs from our main balance . This type of call very fake call from that number we request you to please take the corrective action with that executive and reverse our deducted rs 197 balance to us.

Thanks & Regards
Shiv Sharan singh
Lucknow
[protected]

Jul 31, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi Shiv, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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shiv sharan 1971

Jun 25, 2016

Deducted amount not refund till now please take the corrective action with that executive and refund the our deducted 197 amount .

Regards
Shiv sharan singh

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Address: Rajkot, Gujarat, 360003

Website: www.uninorr.com

Respected sir,
My father was taken uninor simcard ([protected]) for me because i have no any valid document at that time.

After some days my father was expired and by mistack my uninor simcard also lost.

During that time i was used this number for all international and goverment registration... Now i need that number because every time required this number for ot, pin, veryfication etc.. So what i am do for reissuing this number of sim card.
For this resion my educational scholership process also stoping that effect on my education careeir.

Sir i am hertly request to you pleaze help me and give me instruction for reissuing new card i am all document provide too. I am one middle class engineering student and never anyone like i stopped my education.

Jul 31, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi Kazi, in order to avail the same number, you need to submit SIM duplication form along with your passport size photograph, signature proof and photo ID to your nearest Telenor store.

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Address: 500002

Telenor was always a good service provider but since last month I have observed a lot of call dropping, signal problems and regular disturbance from their telemarketing calls and sms, but on 22nd june 2016 I recharged for 30rs in emergency on my number [protected] but my balance was reduced to rs 2 as soon as I recharged, I called helpline several times they say it is due to some news updates sms service which i never applied for, now they are not responding and I have spent almost 8 rs in calling helpline which is now a days chargable shockingly...TELENOR PLS REFUND MY MONEY IMMEDIATELY...

Aug 1, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi Nits, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

Verified Support

Jul 01, 2016

Uninor / Telenor Customer Care's response Hi Nits, as per our system check, VAS service (NDTV News) was renewed on your number on 19th June 2016, hence we won't be able to refund the amount now. However it has been deactivated and you won't be charged any further. Hope this helps you, please let us know, if you have any other query. Thanks.

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Address: 811302

Sir, I am a user o[censored]ninor telecom company. Today my cellphone was on the bed and suddenly a msg came with the information that your balance of (58/-) Fifty Eight rupees have been deducted. I have already contacted customer care but they told that nothing in their hand. So in this circumstances what should i do?? please do help if possible.

Mobile Num: [protected]
Holder Name : Monaj Kumar

Aug 1, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2016

Uninor / Telenor Customer Care's response Hi Prem, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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Address: Hyderabad, Andhra Pradesh, 500056

My name sampath.. My no. [protected]
I ported my no. From bsnl to telenor one week back.. Two days back televerified successfully but sim not activated.. I called customercare they said frc not done... I visited telenor care shop they said technical issues ; mnp issuses etc.. How should i recover my number.. My alternate no.[protected] pls help me out.. I want my no. Back

Jul 16, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2016

Uninor / Telenor Customer Care's response Hi Sampath, we've already forwarded your complaint to the concerned team. We'll get back to you with a resolution. Kindly bear with us in the interim. Thanks.

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Address: 851113

I am your old user.since last three month I didn't recharge my sim card of no.-[protected].so my sim card is locked.it doesn't show network.I didn't recharge it because of no availability of recharge in delhi.there is no recharge center in delhi o[censored]ninor...so its my humbly request you to again activate my sim.at that time I am in Bihar.I am able to recharge it.this no.is important for me so please...a

Jul 16, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2016

Uninor / Telenor Customer Care's response Hi Satyam, as per our system check, the mentioned number is not valid. Please share the valid Telenor number for further check. Thanks.

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Address: East Godavari, Andhra Pradesh, 502032

Website: direct call to. telenor care

I am using Uninor I check offer by using *234# there was offer recharge with 17 get RS 17 and call 25 paisa local an STD 90 days but offer benefits not add after recharged I call to care they are telling me this offer is not for me.if offer is not for me why they are showing on my mobile no.
When I call to him they are not accepted there wrong information give by them.
I request pls help me
Recharged mobile [protected]
Amount 17
Contact no [protected]
Mail gagandhiman.[protected]@gmail.com

+1 photos

Jun 14, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Jun 14, 2016

Updated by gagan dhiman 77 I am using Uninor I check offer by using *234# there was offer recharge with 17 get RS 17 and call 25 paisa local an STD 90 days but offer benefits not add after recharged I call to care they are telling me this offer is not for me.if offer is not for me why they are showing on my mobile no.
When I call to him they are not accepted there wrong information give by them.
I request pls help me
Recharged mobile [protected]
Amount 17
Contact no [protected]
Mail gagandhiman.[protected]@gmail.com

Verified Support

Jun 15, 2016

Uninor / Telenor Customer Care's response Hi Gagan, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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Address: Rajkot, Gujarat, 360001

Website: telenor.in

There has been sudden disconnection of network by telenor. Do something since none of the person i know have network.
Therevis sudden downfall in network to almost all the customers... Causing undue harassment... Please resolve it asap since rajkot situated in gujarat is one of the highest customer base for telenor
Mo. No. [protected]
Area:rajkot (Palace road, junction
Plot, lalbajadur shashtrinagar)_360001
Signal:no.Network signal, not even outside
Address:palace road near santosh dairy farm-360001
Alternate number:[protected]

Jul 14, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2016

Uninor / Telenor Customer Care's response Hi Umang, thanks for sharing the details with us. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim.

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Address: Bareilly, Uttar Pradesh, 243001

Sir,
I am a user o[censored]ninor telecom company since 2009. Today my cellphone was on the bed and suddenly a msg came with the information that your balance of (71rs) seventy one rupees have been deducted for the recharge of the tarrif that is i have registered dnd at my number against any call or msg from the company.
Sir, if it possible please solve the problem.
Varun kumar singh
Kanaujia
Mobile no [protected]

Jul 14, 2016

Complaint marked as Resolved

Uninor / Telenor customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2016

Uninor / Telenor Customer Care's response Hi Varun, we apologize for the inconvenience caused. We'll get this checked and connect back to you with a resolution. Kindly bear with us in the interim. Thanks.

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varunsssss

Jun 10, 2016

Sir,
I am a user o[censored]ninor telecom company since 2009. Today my cellphone was on the bed and suddenly a msg came with the information that your balance of( 71rs)seventy one rupees have been deducted for the recharge of the tarrif that is I have registered DND at my number against any call or msg from the company.
Sir, if it possible please solve the problem.
Varun Kumar Singh
kanaujia
Mobile no [protected]

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Address: Bokaro, Jharkhand, 827001

Website: Telenor mobile

I had done recharge of 39 to my uninor mobile number [protected] on 4th of june 2016 at 5:00 am. Transaction was successful and amount deducted from my axis bank account. Payment reference number - [protected].
I had also contacted customer care executive of telenor( previously uninor) but after checking they say that recharge was not done. Please check the issue and resolve it as soon as possible.

Uninor / Telenor customer support has been notified about the posted complaint.

Uninor / Telenor Complaints & Reviews

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Uninor / Telenor reviews & complaints page 27

My Mobile number service is provided for others

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Network problem from one month

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Lost sim

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Mobile service

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Cheating by deducting money

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Recharge balance had not find according to offer message

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Sim lost

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Regarding net pack.

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Telenor cheating me by deducting my money

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Telenor prepaid recharge

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Wrong information flow from call center

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I am complaint about not reissues my card and not give me proper answer from uninor customer care.

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Dedused my balance to 2 rs , unethical service, no responce on helpline

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Unnecessary deduction of balance from 8434694653

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Frc not done

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To activate my sim

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Offer showing but after rechrged benigits not add

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Network issues in rajkot

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Unnecessary deduction of balance from the main balance

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Recharge of 39

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