Uninor / Telenor Complaints & Reviews

I HAVE PORTING MY AIRTEL NUMBER INTO UNINOR,
ON DATED 20 APRIL ITS CONVERTED INTO UNINOR,
BUT STILL MY OUTGOING IS NOT STARTED DUE DOCUMENT CLARIFICATION,
I HAVE SUBMITTED MY DOCUMENT THRICE TIME TOWARDS UNINOR MAIN DEALER YASH ENTERPRISES BULDANA. BUT STILL HE IS NOT SUPPORTING AND GIVING PROPER SERVICE TO UNINOR CUSTOMER,
FROM LAST 7 DAYS MY OUTGOING NOT STARTED AND NOW TODAY MY INCOMING ALSO TOTALY CLOSE. . .SIM CARD IS BARRED FROM SERVICE. . .I WANT TO COMPLAINT ABOUT MAIN DEALER OF BULDANA CITY UNINOR OFFICE. . .SO PLEASE GIVE ME SOLUTION AS SOON AS POSSIBLE.

this is to say that the uninor prepaid is deducing the amount without proper reason. i have recharged before 2days with rs.500. the scheme ended with the offer so recharged with Rs.600 . now before half an hour they deduced all amount. said no proper reason. enquiry also not working. now iam unable to cal even 198. this is reallyhateful

I am uninor customer. They ware cheating the people like me in the way of HELLO MY TUNES. Without my permission they activated and debited my money Rs. 40/- dated 21/4/2012 10: 21: 43, immediately I reacted and asked customer care (198). They told the procedure of deactivation and within 72 hours the money will be credit in your account. I deactivated dated 21/4/2012 10:34:06. Today 26/4/2012 nearly 120 hours going on there is no reply. Again asked customer care they didn't give proper answer. Finally I decided UNINOR mobile company is fraud and cheating the public as well as Govt. I sincerely strongly advised public don't go for new connection and all old UNINOR customers is better to change their service from UNINOR to others like BSNL.

Dear Concern ,

I am a prepaid mobile customer of your company mobile no. is [protected] it is in thee name of my wife renu agrawal on 24the April rs. 40 deducted from my account automatically whereas i never requested for thee same when i enquired about same theey told me theat it has been deducted for caller tune & will be refunded in your a/c withein 48 hours however not returned so far ,

let me clear you if it is not being refunded i will certainly go into DCRF as i cant pay for thee service which i have not asked for ,

hope for your early & positive response ,

Thanking you

Girish Kumar Agrawal
Husband of Renu agarwal
matheura
mo no.[protected]
mo no. [protected]

e mail ID girish.[protected]@bajajallianz.co.in

I'm using this Uninor service since 2 years,few months onwards they are charging sum amount as daily rental i wil get the msg like (You have been charged Rs.sum amount for daily rental).I never been taken spl offers,No caller tunes nothing.I just need a clarification from the Uninor,that which purpose these ppl are deducting my balance.Pls do the needful ASAP.you can reach me at [protected]@gmail.com

Hi,

I am Satish from Hyderabad. I have checked the prepaid plans in the Uninor's official website www.uninor.in (please look at image attached) and liked the STV158 which gives 33000 local seconds for 30 days. As soon as I used PAYTM for recharge this plan and later I received some Rs 140.(approx) talk time instead of 33000 seconds. If its a talk time recharge, why should I go for it when Rs.150 gives me 170 talk time. I called up Uninor customer care and asked about the same. I was really shocked when they said there was no such plan called STV158. I argued with them for hours but they were helpless. I wonder how the corporate website holds a incorrect information. They should keep updating it often. Its been 15 days since this happened and I just checked the website again in order to be sure before placing this in here it still shows the same thing.

Regards,
Satish

Respected sir,
This is abhishek ,i want to inform you that uninor company activate "my chat service" on my phone without my permission & deduct 30 rupees charge,after that i deactivate it.Next day customer care again activate it wihtout my permission & deduct 30 rupees again.
please take legle action against this company
my email id is:[protected]@rediffmail.com

hai sir my name is sujith kumar , and my uninor number is [protected] , this is my number every day i am getting so many irritate call's from uninor customer care and i am facing so much disturb with this calls, and messages sir can you please you i need permanent solution for my problem


. Thanking You

I AM USING UNINOR SIM FROM LAST 2 YEARS, BEFORE 2 DAYS MY NO. GET EXPIRED BY COMPANY WITHOUT ANY INFORMATON, WHEN I MADE A CALL TO CUSTOMER CARE HE REPLYED WRONG INFORMATION PROVIDE BY CUSTOMER THAT IS THE REASON, BUT I LIKE TO TELL YOU I DID NOT RECEIVE ANY CALL FROM COMPANY REGARDING VERIFICATION NOT EVEN A PERSONEL VISIT BY A COMPANY EXICUTIVE. I AM VERY SURPRISED THIS KIND OF ACTIVITY COMPANY DOING WITH THEIR CUSTOMER. THAT IS MY OFFICIAL NO. AND WHY I WOULD GAVE WRONG INFORMATION TO COMPANY WHEN I AM PROVIDING PROPER PROOF'S TO COMPANY.
I REQUEST YOU TO PLS LOOK INTO THE MATTER AND DO THE NEED FUL FOR ME.
MY NO. IS [protected]

i have ported my nr [protected] from airtel to Uninar on 12 feb 2012. the uninar local office of varanasi at sigra gave me the sim but service was not started by the company till 25 feb, though he charged me Rs 150 on the name of porting and first recharge coupon. when i complain and re complain again and again, my connection started on 25 th Feb 2012. now i feel that it was my the burst decision and blunder because the Uninar is the poorest service provider as i think and ever seen in my life.
the game o[censored]ninar started from the same evening, i got a massage from my super ? service provider UNINAR that Rs 60/- has deducted from my account for the music unlimited services. after got this massage i called to 198 the customer care services o[censored]NINAR and complained it, that i m very busy in my legal profession and this service is not suited for us, above then all i m not interested in these type of services, so please remove this service from my connection and refund the deduction, i requested also that please don't subscribe any service on my connection in future also. but till today i didn't get any information and any refund in my account.
on the same day i mailed to appellate-authority.[protected]@uninor.in, on 26 th feb i got a reply mail from the authority, which is as follows
Dear Customer,



Thank you for writing to us.



This is an automated response to your e-mail. We will respond to you within 2 working days.



In the meantime, if you need any further assistance, please do call us on 121 (toll-free from your Uninor mobile phone). We will do our best to help you.





Regards,



Abhishek Miglani

UP-East





Contact numbers



Appellate Authority : +91-[protected]

Customer Care : 121 or +91-[protected] (Toll free from Uninor mobile phones within the home network)

E-mail : Appellate-authority.[protected]@uninor.in

Website : www.uninor.in



but today is 18 feb , UNINAR's 2 days didnt come, so i leave this connection and freedged it, today i again recharged it , and it is very interesting that i got the first sms that i have been deducted again Rs 60?/ for that bloody music unlimited service.
i complain it again on 198 but not any satisfactory reply and not the refunf of my ballance.




FREINDS,
I M GOING TO FILE A COMPLAIN AGAINST UNINAR IN CONSUMER FORUM FOR THIS NONSENCE AND ROUGH SERVICES . I[censored] HAVE SOME COMPLAIN , PLEASE SEND ME, I WILL FILED IT AS COLLECTIVE AND PUBLIC COMPLAIN,
BE ASSURE, U WILL HAVE NOT TO PAY ANY CAST FOR THAT,AND WE WILL TEACH THE LESSON TO UNINAR COMPANY FOR THIS NEGLIGENCE AND POOR SERVICE QUALITY AND CATOGARY.
THANX.

sir,

sir i was recharge with net banking my uninor no [protected] recharge with 20 rs date is 16-4-12 time 03.8.21 i was got a message ur recharge
is sucessfull but my a/c blance is 0 i was complent uninor costmor care was say ur balance is reseived is 2 hours but i have not reseived my
blance please help me sir plz sir take a action for uninor i achad the reseipt when i reharge plz sir help me

I bought a uninor sim last week from a dealer in chunnabhatti. I gave my id and address proof. Now my outgoing has been barred for the past two days stating that I haven’t submitted my documents. I gave my documents twice to the dealer. And the customer care exec have been of no use and help. Your service and customer management has been pathetic and poor and I have no help whatsoever from your side. I want my connection working ASAP as it is causing a lot of discomort.

My phone number is [protected]
My sim number[protected]

Look into the matter and sort it out.

I have been getting miss calls from the Uninor number [protected] since past two days and when I called up on that number, he refused to provide his details. I warned him that if I get any more calls from now, I will lodge complaint against him.
Kindly warn the user about the same so that he should be making any more calls....

Helo Sir/Madam,
Uninor Recharge amount 205/- deducted from a/c but not recharged
bellow details showing in my bank statement
On April 15 @ 09:38 PM, satya[protected]<[protected]@gmail.com> wrote:
Please find the bellow statement of my account
Reference No. IGA2091471
Debit Account Number [protected]
Debit Branch GUDIVADA
Remarks TECH_PAY Payments
Transaction Date< /td> 15-Apr-2012
Amount INR 205.00
Status Success
Reason Completed Successfully
Reslove the problem as early as possible.

Thanking you

sir , i am your regular customer for uninor prepaid no. my no is [protected]. to day at the early when i was sleeping when i got a msg from your customer care that a service " like astrology has been activated on your no the value of Rs 30/- has been deducted from your account, whereas i did not give any request for the same. when i contact to 198 customer care excutive was not ready to listen my problem and he did not took my complaint and disconnected my phn. so please take suitable action and return my amount to my account. Thanking you..

I Ask The Company To Give Me A Setting Of inter net But They did Not Given Me A setting.
Some Time My Mobile Restart Automatically After restart My Net In Use And Charge cut Of my Balance I am Caomplaint In Uninor Customer Care But He Did'nt Responce To Me.He told Me It Is use Of It But didn't using The Internet

हमारे मोबाइल नम्बर पर कम्पनी द्वारा सन्देश आया की अगर आप 30 का रिचार्ज
कराते हैं तो आपको 40 रूपये मिलेंगे| 25 रूपये तुरंत मिलेंगे और अतरिक्त
रूपये 15 का टाकटाइम अगले 48 घंटे में मिलेंगे| किन्तु जब मैंने रिचार्ज
कराया तो मुझे 24.70 पैसे ही मिले|
इसलिए युनिनोर कंपनी से मुझे यह शिकायत है कि जब सन्देश में यह बताया गया
कि 25.00 रूपये तुरंत मिलेंगे तो 24.70 पैसे ही क्यूँ मिले?

iam using uninor mobile service with [protected] number i have raised a complaint regarding my gprs connectivity and iam getting a flash message as sorry, this activity has been blocked as i have raised complaint number SR 1-[protected] on 7 of this mnth as date[protected] i got a msg as they will solve the problem by[protected] i got a mesage today as your problem has been resolved , but the problem is still as the same so kindly consider my complaint

I had called Customer care executive to know my call details both (incoming & outgoing) for one month and he had told that i can get it form the nearest uninor store. When i have gone to store they are saying they can only give details of outgoing call. So kindly let me know how can i get both the call details (incoming and outgoing including recharges) in uninor number ???? Current mobile number - [protected] Uninor Mobile Number- [protected].

Yesterday,07th April '12 deduct Rs.30/- from my balance and activate HUNGAMA,Still now don't know why this is activated?Yesterday complain to Customer Care but no response.Please deactivate as early as possible and refund that said amount to my a/c. I am a BA 1st year hosteler student and use my mother's name's(Jayanti Banarjee) SIM Card.

With Regard
Laxmi Banarjee
[protected].