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Vodafone India Complaints & Reviews

1.8
Updated: Mar 23, 2026
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Vodafone India reviews & complaints page 236

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D
deepu sp
from Delhi, Delhi
Mar 22, 2019
Resolved
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Address: 175/1, 6th cross, teacher colony 2nd stage, kadirenahalli cross, BSK 2nd stage, bengaluru, Bangalore, Karnataka, 566070

My father nuumber was charged by vodafone rs 560 on feb 2019 for number 51717. He had not made these calls and seems like it is a fraud. The customer service says its an internet number to some astrologer. I have registered a complaints against this in vodafone customer care and waiting for the response... This seems to be a big scam!! Strong action is to be taken against this cheating
May 6, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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    B
    babyganita
    from Mumbai, Maharashtra
    Mar 22, 2019
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    Resolved

    Address: kalamboli, 410218

    I am not able to sending text messages it show error code 50 when i text to someone. I am always showing this error while sending text messages. I am having recharge of rs.199. Please do the needful and solve this. I just want to solve this problem. It showing from last 2 months. I am very disappointed from vodafone sms services. Plese help me out off this.
    May 2, 2019
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Apr 01, 2019
    Vodafone India Customer Care's response
    Hi!

    We have made a note of your concern. We'll contact you soon.

    Regards,
    Vodafone India
    Error 50.
    I am not able to sending text messages it show error code 50 when i text to someone. I am always showing this error while sending text messages.whats can I do
    Hai i am not able to send sms
    Iam not able to send sms showing error 50
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    26 found this helpful
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      R
      ram avtar1
      from New Delhi, Delhi
      Mar 22, 2019
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      Resolved

      Sir,
      I am receiving message from 53010 from 22/02/2019 to 22/03/2019 regarding deduction of charges rs.5.00 continuously total rs.65.00 has been deduted till now. I called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.65/- deducted by message from 53010.
      May 7, 2019
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Apr 01, 2019
      Vodafone India Customer Care's response
      Hi!

      That's not the experience we want you to have :( We will get this sorted out.

      Regards,
      Vodafone India
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        N
        Nishi21Sharma
        from Bengaluru, Karnataka
        Mar 23, 2019
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 411007

        I had activated international roaming on my vodaphone number in dec 2016 and was back on 15th Jan 2017. Vodafone took deposit of 5000 from me and today its been more than 2 years they have not returned my refund and whenever i ask them they just ignore and say we are looking into it.

        I was given a cheque which had expiry date and when complaint was given they did not respond back

        Please help me in getting my deposit back.
        May 7, 2019
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Apr 01, 2019
        Vodafone India Customer Care's response
        Hi!

        We have made a note of your concern. We'll contact you soon.

        Regards,
        Vodafone India
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          Sanjay2810@_
          Mar 22, 2019
          Resolved
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          Resolved

          Address: 382424

          I on 22 march 2019 recharged my number [protected] with an amount of 129 but i realized afterwards that it was a wrong number, instead of number [protected] i had given another number. I immediately contacted vodafone helpline, but they said that they cant do anything. Because of this i lost my ongoing plan of 479 rupees. Please help me if possible. Thanking you.
          May 6, 2019
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Apr 01, 2019
          Vodafone India Customer Care's response
          Hi!

          We have made a note of your concern. We'll contact you soon.

          Regards,
          Vodafone India
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            H
            haripuja7
            from Mumbai, Maharashtra
            Apr 11, 2019
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            Address: vardhman Horizon,200fit Bypass,Nangal Puliya,Jhotwara,Jaipur, Jaipur, Rajasthan, 302012

            I'm harish pujari user in Vodafone my Vodafone number is [protected], i m many time call u Vodafone customer care but my problem is not solav .
            i m go to consumer court and regal case file agensd Vodafone company.
            i m already complaint now National consumer helpline my complaint no- 1205042.

            Regarded
            Harish Pujari
            [protected]
            Vodafone India customer support has been notified about the posted complaint.
            Apr 11, 2019
            Updated by haripuja7
            My problem is not solved very long time and no call to Vodafone customer care
            Apr 11, 2019
            Updated by haripuja7
            I'm harish pujari user in Vodafone my Vodafone number is [protected], i m many time call u Vodafone customer care but my problem is not solav .
            i m go to consumer court and regal case file agensd Vodafone company.
            i m already complaint now National consumer helpline my complaint no- 1205042.
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              S
              shaik baaji
              from Ponnuru, Andhra Pradesh
              Mar 21, 2019
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              Address: 15-141 sanath nagar samba siva rao street, Krishna, Andhra Pradesh, 520007

              Dear Sir, Madam,

              I m SHAIK BAAJI i have worked at MANPOWER GROUP SERVICES INDIA PRIVATE LIMITED in 13/03/2014 to 01/03/2017

              So that i have trying update the PAN CARD through KYC but unable to upload Error mention in below screenshot

              More over i have Kept PF withdraw through Online but it was getting Rejected due to
              Claim-Form-19 (EPF Final Settlement)(Resign) Claim id-DLCPM[protected] Member id-DLCPM[protected] has been rejected due to :- PAN CARD NOT UPDATE IN KYC BANK DETAIL TDS 34 PERCENT REDUCED/FORM 15 G / 15H, PAN CARD NOT SUBMITTED BY MEMBER,

              later on i have called to PF department for issue related they have informed that pan should be update by your employee

              Request you to check and update my pan in my UAN

              EMP ID:[protected]
              UAN Number:[protected]
              Contact Number:[protected]

              Regards
              Baaji
              Vodafone India customer support has been notified about the posted complaint.
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                P
                Prasadrap
                from Bengaluru, Karnataka
                Mar 21, 2019
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                Address: 560098

                I haven't subscribed any service but they activated the same in Dec 2017 on my mobile number and have deducted my balance unfairly. They are automatically renewing these services (Wwe zone & playsutra entertainment services) and deducting my balance regularly. I haven't activated these balance. Please refund my balance as soon as possible.
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                  S
                  Sera Mukherjee
                  from Kolkata, West Bengal
                  Mar 21, 2019
                  Resolved
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                  Resolved

                  Address: 700091

                  No incoming or outgoing sms from prepaid mobile no. Sim replaced and multiple complaints made to phone service. Received several complaint numbers but all were closed by vodafone without any follow up. I am unable to use netbanking or other facilities. Most apathetic company. Porting to other networks also not possible as outgoing sms not going. Contacted company on twitter but received same apathetic responses with no follow up.
                  Apr 28, 2019
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 24, 2019
                  Vodafone India Customer Care's response
                  Hi!

                  That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

                  Regards,
                  Vodafone India
                  We are facing this problem since last year, PDF of CUG numbers are protected with password and the password that we were provided is not taking it anymore "virb7117" I have tried in CAPS form/or with but the result are same, So please provide the correct password ASAP.
                  I have never every seen this worst service given by agent name jyothi in Vodafone care she was soo arrogent tht she put me on hold without my permission
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                    P
                    Prasanth Prasanna
                    Mar 20, 2019
                    Resolved
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                    Resolved

                    Address: Muthupetai

                    Respected
                    Madam, sir
                    My mobile is missing name shanmugavadivel, i lost my call history please send my call history, 19.03.2019, 20.03.2019 this date call history please send me mail please help me, my family contacts this number please send me call history details kindly offered to get vodafone call history please send my email.
                    Thanking you

                    Your faithfuly

                    Shanmugavadivel
                    Apr 24, 2019
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 24, 2019
                    Vodafone India Customer Care's response
                    Hi!

                    We have made a note of your concern. We'll contact you soon.

                    Regards,
                    Vodafone India
                    I ported my phone no. [protected] on feb 17, 2019 to other network. you sending me the bill for whole month which is not fare. I am ready my dues till date. please look into the matter
                    Hi sir,

                    we are getting wrong calls from this number and speeking abnormal words... can you please tell me the address of this number. [protected]
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                      Prasad78671
                      Mar 20, 2019
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400078

                      Vodafone is the worst nowadays. I had called on my other no whether to see the services are disconnected or not so as to recharge. when called from my vodafone no to my other airtel no the recorded message was heard that the incoming services of the no are suspended and i disconnected the call. on disconnection i received a message that 0.23 paise has been deducted from your main balance. how is it possible that if i have not talked the balance can be deducted. why i should pay for the services i have not utilised. Even more on my other vodafone no i have unlimited pack activated and getting 1.4gb per day. on completion on the data atleast i should get a message that i have utilised the data, they straight away deducted the amount from my main balance and it amounted to Rs 115/- for using 10 minutes which nullified my balance and then the services where stopped. why is it so that they are deducting from main balance. if i have opted for 1.4 gb then only offer me that much after that stop services. on speaking to the customer care they replied that you have activated dnd services so you have not got the message. my question is when my balance was zero you stopped it, then why not on completion of the data pack. without my consent how can you deduct from my main balance. this is the worst worst and worsest cellular co. I have been using this for last 12 years, but now i think i should quit. is there any check on this cellular cos so that they can be stopped from such looting of companies. the matter is not of money but that same money can be used in an emergency situation when required. so only we keep the extra balance over and above our pack.
                      Apr 28, 2019
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 22, 2019
                      Vodafone India Customer Care's response
                      Hi!

                      We have made a note of your concern. We'll contact you soon.

                      Regards,
                      Vodafone India
                      Recharge unsuccessful but money is deducted
                      I have recharge of 199 on my mobile no. [protected] on 20/3/2019.
                      And money is deducted from my account...but recharge not done
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                        S
                        Shraddha_
                        Mar 20, 2019
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Vodafone is trying to commit daylight robbery! I was on an ir pack for 7 days for the uk. Normally vodafone sends you an sms and or email to let you know well in advance that the pack is about to expire. This time i was sent the message after the pack has expired and since i was out of of a network zone and on the london underground i had anyway turned my data off and had no cell reception at all. Even then i have been asked to pay rs 4, 400 extra a’s charge for 8mb that i have not even used as my phone had no network!

                        If someone can pay 3000 rs for data roaming for a week why will they not pay little extra and extend by a day if they want to use? It is unfair to charge for data that has not been used out of the pack in the first place!

                        Worst customer service absolutely unhelpful as they are not wanting to resolve this issue and waive this wrong and deceitful charge!

                        Has anyone found a way to resolve this? I would be grateful if someone else can share their experience and resolution!

                        Thanks
                        Apr 25, 2019
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 25, 2019
                        Vodafone India Customer Care's response
                        Hi!

                        That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

                        Regards,
                        Vodafone India
                        Apr 16, 2019
                        Updated by Shraddha_
                        Still no call no contact nothing? This is not called customer service
                        I got a msg on my phone for Vodafone tower job and told me to upload the resume on [protected]@gmail.com
                        After I sent it.. I got a call from Vodafone Hr manager and questioned me regarding my Resume address and all.. And they providing me For the post of Area manager and they asking for 1000₹ for uniform charge
                        Its a fraud or genuine
                        I am not recieving otp for my vodafone number even from my vodafone app
                        Please send the soft copy of the Feb & March 2019 monthly bill to devaki.[protected]@gmail.com for Vodafone Mobile No.[protected].
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                          R
                          Ravidutt Khantwal
                          from Haridwar, Uttarakhand
                          Mar 19, 2019
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh, 226025

                          I want to close my new vodafone postpaid connection due to very poor network connectivity and poor services even after complaining to customer care.in todays time of 4g and 5g, am i supposed to see that edge sign on my phone. When i enable 4g i get 3g network and when i disable it, i get edge network. Wow.. So this was all about vodafone network. Sorry but i don’t wanna use it and i am not supposed to wait for better network and to pay amount to them for this
                          Apr 25, 2019
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 25, 2019
                          Vodafone India Customer Care's response
                          Hi!

                          It hurts us to see you disappointed :( We'll contact you soon.

                          Regards,
                          Vodafone India
                          Im unable to send sms from my vodafone number . how can i send my sms plz help me out
                          All SMS from my sim card are not send. Please solve my problem early.
                          We are facing this problem since last year, PDF of CUG numbers are protected with password and the password that we were provided is not taking it anymore "virb7117" I have tried in CAPS form/or with but the result are same, So please provide the correct password ASAP.
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                            S
                            Snjayanthi
                            Mar 19, 2019
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                            Address: Faridabad, Haryana, 121001

                            My Vodafone mobile number is [protected]
                            In the month of September 2018, I have taken 250 plan from Vodafone at mentioned number while taking the plan customer care executive clarified me that there is no Roaming charges on your phone which includes incoming as well as outgoing however last month I visited Andhra Pradesh where I made local as well as STD calls from my mentioned number however in the current month bill they have charged Roaming charges Rs. 117.10 and Conf. call charges Rs. 48.30 so in this regard I called up at their 198 number at 19:19 hours for amount reversal, they simply denied that they can not reverse the amount even I told them that its being informed me that Roaming charges are free that’s the reason I called up from this number unless I have another number from JIO where there is no Roaming charges if I was aware that there is Roaming charges in Vodafone number, I must use JIO number for outgoing calls but they did not accept my request and simply denied that they can not reverse the amount.
                            I am requesting you to please ask Vodafone to reverse the Roaming as well as Conf. charges of Rs. 165.40 (117.10+48.30) also I request you to please impose Penalty of Rs. 5000 for Fraud & Forgery.
                            Thanking you!!
                            J V Rao
                            Mobile# [protected]
                            Vodafone India customer support has been notified about the posted complaint.
                            Hi,
                            I am trying to deactivate this number from a long time, but my request is not being taken care.
                            Request you to please help me in this regards.
                            Number: [[protected]]
                            Provider: Vodafone Karnataka
                            I have a plan of 1.5 gb per day n 100 sms but not even a single sms is outing from this Vodafone sim. Please try to troubleshoot this as soon as possible.
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                              A
                              Abhi2692
                              from Pune, Maharashtra
                              Mar 19, 2019
                              Resolved
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                              Resolved

                              Address: Nashik, Maharashtra

                              I raised request of refund of amount mistakenly paid by me on 24/02/2019, but till date amount is not received in my account and according to vodafone they have initiated refund but it is not received yet. Also vodafone doesn't have any refund related details with them. I repeatedly call customer care but they are not giving any satisfactory answers.
                              Apr 25, 2019
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 25, 2019
                              Vodafone India Customer Care's response
                              Hi!

                              We have made a note of your concern. We'll contact you soon.

                              Regards,
                              Vodafone India
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                                upsetwithvodafone
                                from Chennai, Tamil Nadu
                                Mar 19, 2019
                                Resolved
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                                Resolved

                                Address: Prakasam, Andhra Pradesh, 523001

                                My vodafone number 9966xxxxxx has been billed wrongly for the last couple of months. I am being charged for the stuff i have not subscribed and supports technical inability could help to solve and find the problem and ongole vodafone care constantly ignoring the issue and started cancelling all subscriptions without informing us.

                                Also i am being charged late fees in the bill. I had never put sim in my mobile during the period support/vodafone care claims i had subscribed to those services.

                                They are not even trying to figure to what went wrong.

                                For the past 57 days i've been trying to get this issue resolved but no luck. I am so fed up with customer support and "ongole vodafone global store located near bus stand" people working at "ongole vodafone global store located near bus stand" are very irresponsible and doing nothing. Me n my brother collectively have visited the office more than 10 times in 57 days.in feb the manager at vodafone care said 2 days but it has been passed more than 44 days and yet no resolution.
                                Apr 25, 2019
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 25, 2019
                                Vodafone India Customer Care's response
                                Hi!

                                We have made a note of your concern. We'll contact you soon.

                                Regards,
                                Vodafone India
                                I need my email address to make a automation for autoforwarding my mails to my number so i need my email address of my phone number
                                Hi,

                                I cannot send port message to 1900. Every time I try to send it, it says message cannot be sent. I can send and receive messages from other numbers.
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                                  V
                                  vartika rathore
                                  Mar 19, 2019
                                  Resolved
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                                  Resolved

                                  I want to activate my [protected].. If i was not subscribing any plan so company will stop my service? On which basis you can do because it depends upon customer whether he wants 2 recharge or not so how can company can force to recharge? It is against of human rights because if someone is using dual sim & 1 of which he doesn't recharge so it doesn't mean that particular sim has stopped so active my number otherwise i will go court regarding harrassment & forcefully recharge
                                  May 2, 2019
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 25, 2019
                                  Vodafone India Customer Care's response
                                  Hi!

                                  We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

                                  Regards,
                                  Vodafone India
                                  Verified Support
                                  Apr 01, 2019
                                  Vodafone India Customer Care's response
                                  Hi!

                                  We tried to call your number but got no response :( Please share a suitable time and an alternate contact number for us to call.

                                  Regards,
                                  Vodafone India
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                                    Viju Arava
                                    from Hyderabad, Telangana
                                    Mar 19, 2019
                                    Resolved
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                                    Resolved

                                    Dear team,
                                    My vodafone number [protected] is been deactivated more than a month ago.
                                    I am getting an option to even call customer care. When i tried to call vodafone customer care, it is saying
                                    "dailing failed. Cannot connect to mobile phone network"
                                    So no incoming and outgoing calls and no sms also.

                                    Please rectify this problem as soon as possible.

                                    Thank you
                                    May 5, 2019
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Mar 19, 2019
                                    Updated by Viju Arava
                                    I am not getting an option to even call customer care
                                    Verified Support
                                    Mar 25, 2019
                                    Vodafone India Customer Care's response
                                    Hi!

                                    We have made a note of your concern. We'll contact you soon.

                                    Regards,
                                    Vodafone India
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                                      Sheetal Dhumal
                                      from Bengaluru, Karnataka
                                      Mar 19, 2019
                                      Resolved
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                                      Resolved

                                      I am a vodafone customer since long long time. My phone number is [protected]. This month my plan got auto migrated from 125 rental to 299 rental without any intimation to me. I repeat there was no intimation. Now i have been billed for 299 plan which is something i don't want and i haven't used. Mind you, this is the second time this is happening. I talked to your customer care and they openly admitted of the plan being auto migrated. So don't give me any more # regarding this. Last time this happened, my charges were reversed back to my old rental and that is what should be done now.

                                      If you guys still come up with some crap excuses (Which i am used to), i am going to find people whom you have looted similarly and file a joint fir and show you guys the power of social media. So get your corporate 's brain in place and stop looting people.
                                      Apr 22, 2019
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 22, 2019
                                      Vodafone India Customer Care's response
                                      Hi Sheetal!

                                      We have made a note of your concern. We'll contact you soon.

                                      Regards,
                                      Vodafone India
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                                        drarunkumarv
                                        from Chennai, Tamil Nadu
                                        Mar 19, 2019
                                        Resolved
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                                        Resolved

                                        Address: 641014

                                        I am totally frustrated with this vodafone network and decided to port out. Inspite of repeated attempts they are not allowing me to port out. I have repeatedly contacted customer service to resolve the problem but they give some silly reasons and are hesitant to port me out of vodafone. I have every right to select my network i have decided to port out from vodafone only because of the poor network and service. When they can't provide the service for the money i pay why should i suffer and be a looser. I need this to be shirt out immediately i have not recharged my phone for almost 10 days as i have applied for portout, so i am not able to call any. Kindly do address this issue. My portout id is vt513992
                                        Apr 25, 2019
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Mar 19, 2019
                                        Updated by drarunkumarv
                                        Here by I am submitting my tweets and the replies they have made from Vodafone. Till date I haven't received any reply or call except for that reply tweet

                                        Verified Support
                                        Mar 25, 2019
                                        Vodafone India Customer Care's response
                                        Hi!

                                        We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

                                        Regards,
                                        Vodafone India
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