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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 236

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Address:Rangareddy, Andhra Pradesh, 500035

On i was trying to call urbanclap customer care and i was not not able to place call and a message citing low balance was played. I thought my plan expired and recharged with 169. When i recharged and got a message that it had overwritten my previous plan, and my previous message (Which had gone down in messages history) showed that my previous recharge (On 15-jan-19) is valid upto 8-4-19. Again when tried to call, still got the same message...
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J
JeenaPeter
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharging during international roaming

Address:Thiruvananthapuram, Kerala, 695017

I hold a vodafone number [protected] with customer # 66658340. I have been making very regular payments towards the post paid bills.

I traveled abroad on the 1st of february 2019 taking a basic roaming pack. At on arrival at qatar airport i sent a whats app message to my father. For this thy have charged me 2461.68.

On arrival in usa on 2-2-2019, i made a bank account to account transfer and for this i am charged...
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J
Jigar Sangoi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone india rs. 24 deducted from my main balance

Address:25 2nd floor Murli Vihar Apt, Khandkar Marg, Tilak Nagar, 421201

Why without any intimation 24rs. Deduct from my account??? As per trai, if there have not any active service pack then service provider...
1. Inform first to customer,
2. After few days they will stop outgoing call,
3. After that they will stop incoming calls and
4. After 90 days they will stop the service...

But why on next without any intimation 24rs. Deduct from my account???
I want...
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R
ram avtar1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimburse rs.60/- 53010 deduction from balance

Sir,
I am receiving message from 53010 from 22/02/2019 to 18/03/2019 regarding deduction of charges rs.10.00 continuously total rs.60.00 has been deduted till now. I called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.60/- deducted by message from 53010....
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F
foridur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary deduction main balance without my knowledge

Address:DELHI, 110062, New Delhi, Delhi, 110062
Website:www.vodafone.com

Vodafone deducte my 75₹ balance from my mobile balance without knowing me, even i did not get any msg from them.. I face this problem again.. This it happen before also.. And i complaint on that also on consumer form, they said that this is not happen again. They deduct balance from my account in the name any so called name nazare data which i dont agree on that even i dont use there data also.. They deduct money in fake name. I face this...
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Anupam Moitra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charge taken for upgrading 2 (two) nos. of my vodafone sims from 3g to 4g

Address:Sukanta More, Manaskamana Road, P.O: Malda, P.S.: English Bazar, Malda, 732101

Sir,
On 15/03/2019, i upgraded 2 (Two) of my vodafone sims with nos. [protected] and [protected] from 3g to 4g and recharged the former no. With rs. 399/- data pack on the next day. For upgrading the sims, i was charged with rs. 30/- a piece by mr. Biman of evolution, sukanta more, manaskamana road, malda. Later, i came to know from vodafone customer care that upgradation is done by vodafone free of cost.
Now, i would like to...
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T
Tara madabal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding to internet connection

Address:Hebbali layout house no 05 rajeev nagar last bus stop, Dharwad, Karnataka, 580031

Dear sir, my complaint is regarding internet network issue recently from 13/3/2019 i'm experiencing very worst internet connection to my phone before that i was having 4g now it is 3g that to lots of buffering by calling call centre i told them to register complaint but they are not responding to me and they have not solve my problem not responding...
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M
Madhu Jhunjhunwala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing by vodafone

Vodafone has disconnected service to my phone due to high sms to the tune of 6600 without giving details and expecting the client to pay through his nose just to fill up their coffers at the cost of common man. I barely send any sms. Their people on 15th march admitted to some technical issues and activated my phone. Today, 17th march they have raised my sms charges from 5600 on 15th march to 6600 today. No one in this world can send 1000...
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B
badal rajan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issues

Address:vaishali sector - 3, Ghaziabad, Uttar Pradesh, 201010

Dear

This is your speed test results in ncr vaishali sector 3?

I all ready complaint to you earlier about network issues but not resolved yet now.

Please explain it is resolved by you yes or no,

Only advertising about network but and not provide better network service to customers and making fool every time.

I paid for 4g but not get evenly 2g network.
br...
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M
Madhu Jhunjhunwala
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excess billing by vodafone

Address:XXXXXX

[protected] you have raised a bill of 7000 against my usual 400 per month. You have charged 6600 for sms i have not sent. Your greed and harassment is clear. Reverse the charges as i have not used the service and activate the outgoing calls without further ado. I rarely use the sms service despite which vodafone is charged me 6600 plus taxes. This is vandalism by vodafone to charge customer. Without any intimation they charge with the mindset...
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A
Arijita Biswas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they charge non usage bill for the numbers which they themselves have blocked and not even suspending the number.

Vodafone store said they will be suspending a no on oct since i got a new no they suspended it on feb after i asked them several times to suspend it on jan. They charged 2050. I didnt had the sim with me so why should i pay the charge? My other numbers outgoing got blocked for a month they still charged 1325. I said them to suspend a no they didnot suspend it. The 2050 amount got settled at 1200 still they said i need to pay 850 more and...
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K
Kapil Tharani
from Pune, Maharashtra
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fraudulent charges for secondary connection

Dear team,
In the month of feb 2018 i got a call from vodafone for additional connection and opted for it and their representative has collected documents and handover the sim card. From that date till now that sim is never got activated and vodafone billing team cunningly put the charges of secondary connection charges into my primary number bills and neither took my permission nor informed me for the same.
When recently...
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V
Vivaan Shaw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst network

Address:Kali Bari Road, Dimapur, Nagaland, 797112

Well i don't wanna sound abusive so i'll just say it on the point. Your network is so bad, not just it one area but wherever i go i end up regretting why i am using this vodafone sim.

I complained several times on their customer care service, everytime they used to call me and say "it will be fine within 15 days/20days", "we are working on your area pleased give us some time."

One day the network issue got so...
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S
shammi_1972
from Gangtok, Sikkim
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9910216201

Address:D-1/285, Shiv Durga Vihar , Dayal Bagh, Faridabad, Faridabad, Haryana, 121009

Pls note that i have been charged rs. 378.00 for calls made 51717 which i have not done so far & even i don t know what is this no. For. It was charged on 30.01.2019.

Guys beware of this fraud debiting your account in bill as its not possible that talking with this no for 27 minutes.. Which i never did or do with even so close friend

Regards,

Ghanshyam
[protected]....
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R
ram avtar1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimburse rs.50/- 53010 deduction from balance

Sir,
I am receiving message from 53010 from 22/02/2019 to 15/03/2019 regarding deduction of charges rs.10.00 continuously total rs.50.00 has been deduted till now. I called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.50/- deducted by message from 53010.
br...
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leena batta
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reactivate my number

As i have not recharge my sim. So company has blocked my sim. But u want that number i need that number as it is important for me so please teactivamy number. As i am a student my all details are connected with this number. If sim donot get reactivated i m not able to to get the important information dilevered. I have not recharge my number plz reactivate my sim then surely i will recharge my sim regularly....
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R
ram avtar1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reimburse rs.50/- 53010 deduction from balance

Sir,
I am receiving message from 53010 from 22/02/2019 to 15/03/2019 regarding deduction of charges rs.10.00 continuously total rs.50.00 has been deducted till now, i called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.50/- deducted by message from 53010.
br...
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N
Nimitpatwa
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly deducting balance - fraud

Address:Surat, Gujarat, 395007

Without any authorization of mine i have been charged 100 rs in two days on name of activation value added service like english seekho and jokes.
Not received any service from their side nor i have activated any vas service. I am an avid mobile user and i know difference between accidental clicks of 4 fraud schemes and delibrate fraud from their side....
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R
Ramyasri2912
from Hyderabad, Telangana
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no proper response for deactivation of postpaid connection

Hello Team,

I have stopped using Vodafone Postpaid connection([protected]) of mine from month of January 2019.And I have asked for the itemized bill also. Still now I have proper response from the service provider and I am unable to pay through online. Kindly help me out to resolved this concern immediately...
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A
aniljy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of postpaid number

Address:400078

Hi,
I am trying to deactivate this number from a long time, but my request is not being taken care, i had already sent a request few days back the reason was that when the postpaid number was taken it was said that its a fresh number, but sorry to say that so many calls are coming on this number so i am fed up with number so i want to deactivate this number given below.
Request you to please help me in this regards.
Number:...
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