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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 236

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N
Nishi21Sharma
from Bengaluru, Karnataka
Mar 23, 2019
Resolved
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Resolved

Address: Pune, Maharashtra, 411007

I had activated international roaming on my vodaphone number in dec 2016 and was back on 15th Jan 2017. Vodafone took deposit of 5000 from me and today its been more than 2 years they have not returned my refund and whenever i ask them they just ignore and say we are looking into it.

I was given a cheque which had expiry date and when complaint was given they did not respond back

Please help me in getting my deposit back.
May 7, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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    S
    Sanjay2810@_
    Mar 22, 2019
    Resolved
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    Resolved

    Address: 382424

    I on 22 march 2019 recharged my number [protected] with an amount of 129 but i realized afterwards that it was a wrong number, instead of number [protected] i had given another number. I immediately contacted vodafone helpline, but they said that they cant do anything. Because of this i lost my ongoing plan of 479 rupees. Please help me if possible. Thanking you.
    May 6, 2019
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Apr 01, 2019
    Vodafone India Customer Care's response
    Hi!

    We have made a note of your concern. We'll contact you soon.

    Regards,
    Vodafone India
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      H
      haripuja7
      from Mumbai, Maharashtra
      Apr 11, 2019
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      Address: vardhman Horizon,200fit Bypass,Nangal Puliya,Jhotwara,Jaipur, Jaipur, Rajasthan, 302012

      I'm harish pujari user in Vodafone my Vodafone number is [protected], i m many time call u Vodafone customer care but my problem is not solav .
      i m go to consumer court and regal case file agensd Vodafone company.
      i m already complaint now National consumer helpline my complaint no- 1205042.

      Regarded
      Harish Pujari
      [protected]
      Vodafone India customer support has been notified about the posted complaint.
      Apr 11, 2019
      Updated by haripuja7
      My problem is not solved very long time and no call to Vodafone customer care
      Apr 11, 2019
      Updated by haripuja7
      I'm harish pujari user in Vodafone my Vodafone number is [protected], i m many time call u Vodafone customer care but my problem is not solav .
      i m go to consumer court and regal case file agensd Vodafone company.
      i m already complaint now National consumer helpline my complaint no- 1205042.
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        S
        shaik baaji
        from Ponnuru, Andhra Pradesh
        Mar 21, 2019
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        Address: 15-141 sanath nagar samba siva rao street, Krishna, Andhra Pradesh, 520007

        Dear Sir, Madam,

        I m SHAIK BAAJI i have worked at MANPOWER GROUP SERVICES INDIA PRIVATE LIMITED in 13/03/2014 to 01/03/2017

        So that i have trying update the PAN CARD through KYC but unable to upload Error mention in below screenshot

        More over i have Kept PF withdraw through Online but it was getting Rejected due to
        Claim-Form-19 (EPF Final Settlement)(Resign) Claim id-DLCPM[protected] Member id-DLCPM[protected] has been rejected due to :- PAN CARD NOT UPDATE IN KYC BANK DETAIL TDS 34 PERCENT REDUCED/FORM 15 G / 15H, PAN CARD NOT SUBMITTED BY MEMBER,

        later on i have called to PF department for issue related they have informed that pan should be update by your employee

        Request you to check and update my pan in my UAN

        EMP ID:[protected]
        UAN Number:[protected]
        Contact Number:[protected]

        Regards
        Baaji
        +1 photos
        Vodafone India customer support has been notified about the posted complaint.
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          P
          Prasadrap
          from Bengaluru, Karnataka
          Mar 21, 2019
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          Address: 560098

          I haven't subscribed any service but they activated the same in Dec 2017 on my mobile number and have deducted my balance unfairly. They are automatically renewing these services (Wwe zone & playsutra entertainment services) and deducting my balance regularly. I haven't activated these balance. Please refund my balance as soon as possible.
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            S
            Sera Mukherjee
            from Kolkata, West Bengal
            Mar 21, 2019
            Resolved
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            Resolved

            Address: 700091

            No incoming or outgoing sms from prepaid mobile no. Sim replaced and multiple complaints made to phone service. Received several complaint numbers but all were closed by vodafone without any follow up. I am unable to use netbanking or other facilities. Most apathetic company. Porting to other networks also not possible as outgoing sms not going. Contacted company on twitter but received same apathetic responses with no follow up.
            Apr 28, 2019
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Mar 24, 2019
            Vodafone India Customer Care's response
            Hi!

            That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

            Regards,
            Vodafone India
            We are facing this problem since last year, PDF of CUG numbers are protected with password and the password that we were provided is not taking it anymore "virb7117" I have tried in CAPS form/or with but the result are same, So please provide the correct password ASAP.
            I have never every seen this worst service given by agent name jyothi in Vodafone care she was soo arrogent tht she put me on hold without my permission
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              P
              Prasanth Prasanna
              Mar 20, 2019
              Resolved
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              Resolved

              Address: Muthupetai

              Respected
              Madam, sir
              My mobile is missing name shanmugavadivel, i lost my call history please send my call history, 19.03.2019, 20.03.2019 this date call history please send me mail please help me, my family contacts this number please send me call history details kindly offered to get vodafone call history please send my email.
              Thanking you

              Your faithfuly

              Shanmugavadivel
              Apr 24, 2019
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Mar 24, 2019
              Vodafone India Customer Care's response
              Hi!

              We have made a note of your concern. We'll contact you soon.

              Regards,
              Vodafone India
              I ported my phone no. [protected] on feb 17, 2019 to other network. you sending me the bill for whole month which is not fare. I am ready my dues till date. please look into the matter
              Hi sir,

              we are getting wrong calls from this number and speeking abnormal words... can you please tell me the address of this number. [protected]
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                P
                Prasad78671
                Mar 20, 2019
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400078

                Vodafone is the worst nowadays. I had called on my other no whether to see the services are disconnected or not so as to recharge. when called from my vodafone no to my other airtel no the recorded message was heard that the incoming services of the no are suspended and i disconnected the call. on disconnection i received a message that 0.23 paise has been deducted from your main balance. how is it possible that if i have not talked the balance can be deducted. why i should pay for the services i have not utilised. Even more on my other vodafone no i have unlimited pack activated and getting 1.4gb per day. on completion on the data atleast i should get a message that i have utilised the data, they straight away deducted the amount from my main balance and it amounted to Rs 115/- for using 10 minutes which nullified my balance and then the services where stopped. why is it so that they are deducting from main balance. if i have opted for 1.4 gb then only offer me that much after that stop services. on speaking to the customer care they replied that you have activated dnd services so you have not got the message. my question is when my balance was zero you stopped it, then why not on completion of the data pack. without my consent how can you deduct from my main balance. this is the worst worst and worsest cellular co. I have been using this for last 12 years, but now i think i should quit. is there any check on this cellular cos so that they can be stopped from such looting of companies. the matter is not of money but that same money can be used in an emergency situation when required. so only we keep the extra balance over and above our pack.
                Apr 28, 2019
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Mar 22, 2019
                Vodafone India Customer Care's response
                Hi!

                We have made a note of your concern. We'll contact you soon.

                Regards,
                Vodafone India
                Recharge unsuccessful but money is deducted
                I have recharge of 199 on my mobile no. [protected] on 20/3/2019.
                And money is deducted from my account...but recharge not done

                undue deduction of money - Comment #3383635 - Image #0
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                  S
                  Shraddha_
                  Mar 20, 2019
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  Vodafone is trying to commit daylight robbery! I was on an ir pack for 7 days for the uk. Normally vodafone sends you an sms and or email to let you know well in advance that the pack is about to expire. This time i was sent the message after the pack has expired and since i was out of of a network zone and on the london underground i had anyway turned my data off and had no cell reception at all. Even then i have been asked to pay rs 4, 400 extra a’s charge for 8mb that i have not even used as my phone had no network!

                  If someone can pay 3000 rs for data roaming for a week why will they not pay little extra and extend by a day if they want to use? It is unfair to charge for data that has not been used out of the pack in the first place!

                  Worst customer service absolutely unhelpful as they are not wanting to resolve this issue and waive this wrong and deceitful charge!

                  Has anyone found a way to resolve this? I would be grateful if someone else can share their experience and resolution!

                  Thanks
                  Apr 25, 2019
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 25, 2019
                  Vodafone India Customer Care's response
                  Hi!

                  That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

                  Regards,
                  Vodafone India
                  Apr 16, 2019
                  Updated by Shraddha_
                  Still no call no contact nothing? This is not called customer service
                  I got a msg on my phone for Vodafone tower job and told me to upload the resume on [protected]@gmail.com
                  After I sent it.. I got a call from Vodafone Hr manager and questioned me regarding my Resume address and all.. And they providing me For the post of Area manager and they asking for 1000₹ for uniform charge
                  Its a fraud or genuine
                  I am not recieving otp for my vodafone number even from my vodafone app
                  Please send the soft copy of the Feb & March 2019 monthly bill to devaki.[protected]@gmail.com for Vodafone Mobile No.[protected].
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                    R
                    Ravidutt Khantwal
                    from Haridwar, Uttarakhand
                    Mar 19, 2019
                    Resolved
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                    Resolved

                    Address: Lucknow, Uttar Pradesh, 226025

                    I want to close my new vodafone postpaid connection due to very poor network connectivity and poor services even after complaining to customer care.in todays time of 4g and 5g, am i supposed to see that edge sign on my phone. When i enable 4g i get 3g network and when i disable it, i get edge network. Wow.. So this was all about vodafone network. Sorry but i don’t wanna use it and i am not supposed to wait for better network and to pay amount to them for this
                    Apr 25, 2019
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 25, 2019
                    Vodafone India Customer Care's response
                    Hi!

                    It hurts us to see you disappointed :( We'll contact you soon.

                    Regards,
                    Vodafone India
                    Im unable to send sms from my vodafone number . how can i send my sms plz help me out
                    All SMS from my sim card are not send. Please solve my problem early.
                    We are facing this problem since last year, PDF of CUG numbers are protected with password and the password that we were provided is not taking it anymore "virb7117" I have tried in CAPS form/or with but the result are same, So please provide the correct password ASAP.
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                      S
                      Snjayanthi
                      Mar 19, 2019
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                      Address: Faridabad, Haryana, 121001

                      My Vodafone mobile number is [protected]
                      In the month of September 2018, I have taken 250 plan from Vodafone at mentioned number while taking the plan customer care executive clarified me that there is no Roaming charges on your phone which includes incoming as well as outgoing however last month I visited Andhra Pradesh where I made local as well as STD calls from my mentioned number however in the current month bill they have charged Roaming charges Rs. 117.10 and Conf. call charges Rs. 48.30 so in this regard I called up at their 198 number at 19:19 hours for amount reversal, they simply denied that they can not reverse the amount even I told them that its being informed me that Roaming charges are free that’s the reason I called up from this number unless I have another number from JIO where there is no Roaming charges if I was aware that there is Roaming charges in Vodafone number, I must use JIO number for outgoing calls but they did not accept my request and simply denied that they can not reverse the amount.
                      I am requesting you to please ask Vodafone to reverse the Roaming as well as Conf. charges of Rs. 165.40 (117.10+48.30) also I request you to please impose Penalty of Rs. 5000 for Fraud & Forgery.
                      Thanking you!!
                      J V Rao
                      Mobile# [protected]
                      Vodafone India customer support has been notified about the posted complaint.
                      Hi,
                      I am trying to deactivate this number from a long time, but my request is not being taken care.
                      Request you to please help me in this regards.
                      Number: [[protected]]
                      Provider: Vodafone Karnataka
                      I have a plan of 1.5 gb per day n 100 sms but not even a single sms is outing from this Vodafone sim. Please try to troubleshoot this as soon as possible.
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                        A
                        Abhi2692
                        from Pune, Maharashtra
                        Mar 19, 2019
                        Resolved
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                        Resolved

                        Address: Nashik, Maharashtra

                        I raised request of refund of amount mistakenly paid by me on 24/02/2019, but till date amount is not received in my account and according to vodafone they have initiated refund but it is not received yet. Also vodafone doesn't have any refund related details with them. I repeatedly call customer care but they are not giving any satisfactory answers.
                        Apr 25, 2019
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 25, 2019
                        Vodafone India Customer Care's response
                        Hi!

                        We have made a note of your concern. We'll contact you soon.

                        Regards,
                        Vodafone India
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                          U
                          upsetwithvodafone
                          from Chennai, Tamil Nadu
                          Mar 19, 2019
                          Resolved
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                          Resolved

                          Address: Prakasam, Andhra Pradesh, 523001

                          My vodafone number 9966xxxxxx has been billed wrongly for the last couple of months. I am being charged for the stuff i have not subscribed and supports technical inability could help to solve and find the problem and ongole vodafone care constantly ignoring the issue and started cancelling all subscriptions without informing us.

                          Also i am being charged late fees in the bill. I had never put sim in my mobile during the period support/vodafone care claims i had subscribed to those services.

                          They are not even trying to figure to what went wrong.

                          For the past 57 days i've been trying to get this issue resolved but no luck. I am so fed up with customer support and "ongole vodafone global store located near bus stand" people working at "ongole vodafone global store located near bus stand" are very irresponsible and doing nothing. Me n my brother collectively have visited the office more than 10 times in 57 days.in feb the manager at vodafone care said 2 days but it has been passed more than 44 days and yet no resolution.
                          Apr 25, 2019
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 25, 2019
                          Vodafone India Customer Care's response
                          Hi!

                          We have made a note of your concern. We'll contact you soon.

                          Regards,
                          Vodafone India
                          I need my email address to make a automation for autoforwarding my mails to my number so i need my email address of my phone number
                          Hi,

                          I cannot send port message to 1900. Every time I try to send it, it says message cannot be sent. I can send and receive messages from other numbers.
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                            V
                            vartika rathore
                            Mar 19, 2019
                            Resolved
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                            Resolved

                            I want to activate my [protected].. If i was not subscribing any plan so company will stop my service? On which basis you can do because it depends upon customer whether he wants 2 recharge or not so how can company can force to recharge? It is against of human rights because if someone is using dual sim & 1 of which he doesn't recharge so it doesn't mean that particular sim has stopped so active my number otherwise i will go court regarding harrassment & forcefully recharge
                            May 2, 2019
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 25, 2019
                            Vodafone India Customer Care's response
                            Hi!

                            We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

                            Regards,
                            Vodafone India
                            Verified Support
                            Apr 01, 2019
                            Vodafone India Customer Care's response
                            Hi!

                            We tried to call your number but got no response :( Please share a suitable time and an alternate contact number for us to call.

                            Regards,
                            Vodafone India
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                              V
                              Viju Arava
                              from Hyderabad, Telangana
                              Mar 19, 2019
                              Resolved
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                              Resolved

                              Dear team,
                              My vodafone number [protected] is been deactivated more than a month ago.
                              I am getting an option to even call customer care. When i tried to call vodafone customer care, it is saying
                              "dailing failed. Cannot connect to mobile phone network"
                              So no incoming and outgoing calls and no sms also.

                              Please rectify this problem as soon as possible.

                              Thank you
                              May 5, 2019
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Mar 19, 2019
                              Updated by Viju Arava
                              I am not getting an option to even call customer care
                              Verified Support
                              Mar 25, 2019
                              Vodafone India Customer Care's response
                              Hi!

                              We have made a note of your concern. We'll contact you soon.

                              Regards,
                              Vodafone India
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                                S
                                Sheetal Dhumal
                                from Bengaluru, Karnataka
                                Mar 19, 2019
                                Resolved
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                                Resolved

                                I am a vodafone customer since long long time. My phone number is [protected]. This month my plan got auto migrated from 125 rental to 299 rental without any intimation to me. I repeat there was no intimation. Now i have been billed for 299 plan which is something i don't want and i haven't used. Mind you, this is the second time this is happening. I talked to your customer care and they openly admitted of the plan being auto migrated. So don't give me any more # regarding this. Last time this happened, my charges were reversed back to my old rental and that is what should be done now.

                                If you guys still come up with some crap excuses (Which i am used to), i am going to find people whom you have looted similarly and file a joint fir and show you guys the power of social media. So get your corporate 's brain in place and stop looting people.
                                Apr 22, 2019
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 22, 2019
                                Vodafone India Customer Care's response
                                Hi Sheetal!

                                We have made a note of your concern. We'll contact you soon.

                                Regards,
                                Vodafone India
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                                  D
                                  drarunkumarv
                                  from Chennai, Tamil Nadu
                                  Mar 19, 2019
                                  Resolved
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                                  Resolved

                                  Address: 641014

                                  I am totally frustrated with this vodafone network and decided to port out. Inspite of repeated attempts they are not allowing me to port out. I have repeatedly contacted customer service to resolve the problem but they give some silly reasons and are hesitant to port me out of vodafone. I have every right to select my network i have decided to port out from vodafone only because of the poor network and service. When they can't provide the service for the money i pay why should i suffer and be a looser. I need this to be shirt out immediately i have not recharged my phone for almost 10 days as i have applied for portout, so i am not able to call any. Kindly do address this issue. My portout id is vt513992
                                  Apr 25, 2019
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Mar 19, 2019
                                  Updated by drarunkumarv
                                  Here by I am submitting my tweets and the replies they have made from Vodafone. Till date I haven't received any reply or call except for that reply tweet

                                  Verified Support
                                  Mar 25, 2019
                                  Vodafone India Customer Care's response
                                  Hi!

                                  We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

                                  Regards,
                                  Vodafone India
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                                    Nishita Deka
                                    from Guwahati, Assam
                                    Mar 18, 2019
                                    Resolved
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                                    Resolved

                                    Address: Zoo road, Ambikagiri Nagar, Milan Path, house no 12, Kamrup Metropolitan, Assam, 781024

                                    Hi I'm a Vodafone prepaid user and my balance is below 0 Rupees.
                                    I don't know how it happened but now it is like -17 rupees. I've recently tried to put a callertune but I am not able to, because of this negative balance. I've tried many times to solve this issue but it doesn't help.

                                    Please help me out with this issue. My phone no. is : [protected]
                                    +1 photos
                                    Apr 27, 2019
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 25, 2019
                                    Vodafone India Customer Care's response
                                    Hi!

                                    We have made a note of your concern. We'll contact you soon.

                                    Regards,
                                    Vodafone India
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                                      chill_fix
                                      from Raia, Goa
                                      Mar 18, 2019
                                      Resolved
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                                      Resolved

                                      Address: BARC Colony, Thane, Maharashtra

                                      Hello sir
                                      I live in barc colony boisar, pin:401501.
                                      The 4g network coverage of vodafone is very poor and intermittent here. Also the speed offered by vodafone 4g ranges in upto 200-300kbps when it should be much higher as offered in a 4g network. Kindly take some action about it as there are lots of vodafone users here who are experiencing inconvenience. Hope to see this problem resolved as soon as possible.
                                      Apr 25, 2019
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 25, 2019
                                      Vodafone India Customer Care's response
                                      Hi!

                                      We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

                                      Regards,
                                      Vodafone India
                                      I recharged for 169 RS and access fee is more than 100 rs and available balance is 27 Rs..this is outrageous and the company is looking people

                                      poor 4g network coverage - Comment #3381278 - Image #0
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                                        SauravIndia1976
                                        Mar 18, 2019
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        I am living ouside india from some time but i still have a postpaid number from india. I have this number since 15 years and that's why i still want to keep it. I am not actively using this.

                                        In last month's bill vodafone added i-roamfree [protected]@500 500 and in this month i-roamfree [protected]@500 5000

                                        I have no idea what is that and how it got added without my concern.

                                        Invoice no : 05iup[protected] bill period : 15.02.19 to 14.03.19
                                        Bill date : 15.03.19 your plan : talk more 200 min plan

                                        Mobile no [protected]
                                        Apr 27, 2019
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 25, 2019
                                        Vodafone India Customer Care's response
                                        Hi!

                                        That's not the experience we want you to have. We request you to share with us your Email-id and local contact number for better assistance.

                                        Regards,
                                        Vodafone India
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