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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 990

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G
girishbisherwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone bill

Address:New Delhi, Delhi

I hv used services only worth rs.1200 in month of june but they made my bill of 3200 ..after dt i complaint in customer care but didnt resolve my problem n cutoff my phone sevices...n the r incresing my bill next till now to rs 4500...withot providing services.....
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D
Deepikaa27
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Prices on website

Address:New Delhi, Delhi

Incorrect package and price details are mentioned on their website. I made a recharge of INR 199 as mewntioned on the website which gives us 1.25 gb data for 28 days validity. My plan wasnt activated due to which i called customer care where i get to know that there is no such package and i am lying to them. Pathetic customer service as when i asked for a supervisor there was no result. Wrong information given on website, fake commitments,...
+1 photos
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R
R.S.VIJAYA RAJAN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Number seen Expired all of a sudden (9595021580)

Address:Nagpur, Maharashtra

I had ported my number from Reliance two months ago, and the number was working properly till a few days ago. I was in roaming, and people were complaining that they get a message "please check the number". Today I went to a Vodafone outlet in Nagpur and they said that the number has been Expired! I would like to know how it happened, and to see that the number is reinstated with immediate effect....
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K
krisshkowsik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New subscription issue with number

Address:Chennai, Tamil Nadu

Hi I am staying in Chennai. I went to vodafone shore room ascendas building and appied a new postpaid connection. Executive briefly explained me about the plan and gives set of numbers to choose (this all are not fancy numbers). I have selected [protected]. I asked vodafone customer care person to activate this number. Then I have submitted my form photo and id proof. I circulated this new number to my friends. Same day evening time...
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A
altaflatif
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance diduction from main balance

Address:Thane, Maharashtra

Dear team, On dated 18th sept. I was recharge my number with Rs. 149 and day after next day i seen my balance is diducted and balance is remains as Rs.18 only.. Regarding same i was discussed with your one of customer executive Mr. Krishna Dalvi he told that i activated live TV channel during surfing but i said that i am not activated any scheme during browsing then he is assures that me dont worry we wll refund your balance within...
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B
bittootyagi
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges of Rs 4198+taxes as data charges on my no 9212661169

Address:Ghaziabad, Uttar Pradesh

On[protected], I have received bill of my mobile no [protected] for the period[protected] to[protected] and in the same period Vodafone have charged Rs 199 for 2GB 2g plan, Rs. 250 for 1GB 3G plan and VF Mobile connect usage 1842980 KB charges Rs 4198.60 + taxes charges. Total mobile bill amount Rs 5878.64. During period[protected] to[protected] on my mobile as Rs 199 for 2GB 2G plan was activated than how this much charges can come. mail...
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F
farsk89
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily charged 750/- under "MI_CAP_750_30d_R_PROMO_3G" plan

Address:Mumbai City, Maharashtra

I have been charged Rs.750/- unnecessarily for 'MI_CAP_750_30d_R_PROMO_3G", a plan which I dont know what it is for??? Don't know why they activated this service on my number?? I wasn't even informed about it. Now when I am asking them the reason, they are not answering me. CHEATERSS ......
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N
Neeva
from Boisar, Maharashtra
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Extra charge of internet

Address:New Delhi, Delhi

Hi, m meena from delhi, my ph no is [protected].my bill for the month of august is 623, in this bill there is 200 rs are charged for 1 day internat bt i have not used that much internet in one day only because i know my data is finished. I have not upload n download anythin on that day. Please pay attention toward my complaint.please less my amount of 200 rs and i will pay my bill as soon as possible....
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H
Hussain Mohammed.
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Postpaid Bill

Address:Indore, Madhya Pradesh

Hello, My name is Hussain. Mobile No:- [protected]. My complainant regarding Aug. month vodafone postpaid bill in that bill extra internet charges was 225 Rs. but i talk to her customer care no. at 111 on 16.09.2014 they said u used 521 mb then i ask how much extra Rs. internet i used they said 85 Rs. then hear this i turn off my mobile data then how 85/- become 225/-.I also talk to her nodal officer they said they can't help me i said...
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P
pratikk17
from Mumbai, Maharashtra
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Vodafone ads before callertune

Address:Pune, Maharashtra

Hi, I am newly subscribed user for Vodafone. Today i set my callertune, but when i dialed my own no. it is very annoying to here vodafone adv before callertune starts and the same feedback is received from my callers. Reqest, kindly deactivate the ad that you promote before the callertune on my no. or else its worthless keeping callertunes. Vodafone User: Pratik Khandale [protected] Thank you....
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K
kashyapg87
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CUG numbers charged (9999-495) ; IMMEDIATE ACTION REQUIRED

Address:Bangalore, Karnataka

Hi, I have two numbers [protected] and [protected] both are CUG activated but have been charged for the calls between both (CUG code[protected]. I want these charges to be waived of as soon as possible. As it clearly shows the amount charged between the two. I have also spoken with you customer care, as per the directions I have sent this email. I need these charges to be waived of. Immediate action would be appreciated. I have...
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K
Krishna Mohta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading Information

Address:Mumbai City, Maharashtra

I use a Prepaid connection from Vodafone having number [protected] in the name ofKrishna Kumar Mohta. Day before yesterday when I called the customer care to check if the number is stillactive and I can use it by doing a recharge I was told that any recharge above50 can be done and a bal of Rs. 20 would be deducted from the account and theconnection will get started in 24 hrs. When the connection did not get started I called yesterday...
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C
Complainant23491
from Delhi, Delhi
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High Bills

Address:Pune, Maharashtra

This is regarding my below Bill:

1. 5th July to 5th August => 3915.73
2. 5th August to 5th September => 3090.48

Total: 7006.21 due on 23 September 2014.

I am a very old customer of Vodafone but the mentioned amount is too high as per my usage.


Regards,...
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A
anjaligupta1128
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor facility and worst management

Address:Mumbai City, Maharashtra

Hi, My Mobile number is XXXXXXX, This mail is regarding the extra charges in my billing amount, There is some extra charges of data pack include in my bill of Jul-Sep 2014. My net plan is of1GB/ 250 rs. I have consumed only 1020 MB data of my net pack in all the billing cycle from july till date . Three to four month back After my Internet pack was over, I received a call from vodafone care that if I recharge within a certain period of...
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M
MeenuGarg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charges of net pack in billing amount of Jul-Aug 2014

Hi, Mobile number:[protected] Name: Meenu Rani This mail is regarding the extra charges in my billing amount. There is some extra charges of data pack include in my bill of Jul-Aug, 2014. My net plan is of1GB/ 125 rs. I have consumed only 1020 MB data of my net pack in billing cycle as per i received a message from custom care on 16 Aug 2014 at 6:34pm(refer to attached screenshot of message received).. After 16 Aug, i did not...
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ramanchauhan_ag
from new delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated on

Address:Banaskantha, Gujarat

I am a regular customer of vodafone and regulary using net services provide by vodafone on my mobile.. yesterday my net pack was end so today i recharge it again with INR 195. Usualy everymonth i got unlimited 2GB data bt today i got only 1280 Mb data. So here my complaint is that they didnt give me information of that data plan changes anyhow. When i called to customer care on 198 they told me that we give info to shopkeepers you shoulld...
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S
Sauvagya
from Bengaluru, Karnataka
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Suspention of My Mobile No. +91 9830771714

Address:Kolkata, West Bengal

Dear Sir/Madam, This is to inform you that on 18/09/2014 at 5:30pm my mobile no suspended without any reason and also I have not informed. This is my official no and you have closed it without any reason which will impact a huge loss for me. Also please note being you have not informed me before closing this connection. This is not at all acceptable. Regards, Sauvagya...
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H
hari_bachunandha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vague PostPaid Bill Amount

Address:Chennai, Tamil Nadu

Dear Concern, Greetings! We are using Vodafone for more than 3 years on 3 Mobile numbers with Corporate Plan on Vodafone Network. Recently we have been charged heavily on one of my number[protected] INR for 24 Minutes) which we have not made for the month of August. As we have spoken to executives and got the reply that they will get back to us, but without intimating, they have disconnected the connection. Kindly register...
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A
Arunkarthi47
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating -2G Unlimited Mobile Internet

Address:Chennai, Tamil Nadu

The worst Internet Provider... Arun Karthick-[protected] I am a regular 2G mobile Internet user.After my Internet pack was over last month, I received a call from vodafone care that if I recharge within a certain period of time I will get extra benefits. Usually if I recharge with pack199-I will be having unlimited Internet/with Speed of 80kbps for first 2GB. But they stated that if I recharge for the same amount within the prescribed...
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Pratik Roy Choudhury
from Coimbatore, Tamil Nadu
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Regarding Bill period: 17.08.14 to 16.09.14 for 9032070005

Address:Hyderabad, Andhra Pradesh

Hello I found I have wrongly charged an amount of Rs 1308.50 for Roaming Charges for my number [protected]. All this while Roaming promo of 75 was active in this number for the past 4-5 bill cycles. I didn't gave any request to deactivate the promo plan on [protected], then how it got deactivated and I have been charged? Rather I gave request to deactivate Roaming promo on [protected] which was not deactivated even after requesting...
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