Vodafone India Complaints & Reviews

To Whoever it may concern: I would like to switch from Vodafone to another service provider due to regular billing issues. Let me know the process. This time for my current bill, Vodafone has charged me for 1.48 GB which is over and above my original plan of 1 GB. If you check my historic Vodafone bills, you will notice that I never used more than 1 GB. I seriously don’t use Internet during travel. I have Wi-Fi installed @ my home. I always make sure that I will never cross my 1GB data plan during the billing cycle. I was really shocked to know that it was fully utilized on Sep.17 itself where my billing cycle ends on every 27’th of the month. I’m really fedup with Vodafone services by now and ready to give up Vodafone which is beyond my patience. This all has started after the promotional discount offer was over couple of months ago. I’m NOT going to pay these additional internet charges anyways

sir, mera naam sandeep kr. sharma hain. main 27 september 2014 ko morning samay me, www.vodafone.in ke side se Mobile No. [protected] Rs. 300 ka recharge net problem ke karn recharge not successful ho gya hain. aaj 3th days ho gya aur balance abhi tak wapas nahi aaya sbi transfer Id ASBI[protected]IG000TQHL3 hain Name sandeep kumar sharma account Number [protected] Please Help Me Sir, Plese

I had recharged my mobile [protected] at Chennai on 24/09/2014 with Rs 350/-. I am now at Hyderabad and yesterday i was shocked to see my balance as Rs 130/-. I have not made that many to calls to a value of more than Rs 350/- in two days. I am retired person and I cannot afford to spend so much on my mobile. I request you to check and find out how such an amount has been debited to me. If it is a system error or glitch, I would request you to re-credit the amount to my mobile. If in fact I have made calls, I would request you to let me know the details. I have been a Vodafone subscriber for a long time and this is the first occasion I have had to make a complaint. I look forward to your early action. Thanks S V Swaminathan

My name is Siddharth Shah and my vodafone number is [protected]. I received the bill with the plan MI_CAP_750_30d_R_PROMO_3G activated on my number. Vodafone have added 750 INR in my bill for the month of September-2014 and it is sheer case of fraud. How company can add any plan on our number withouit our permission? Siddharth Shah [protected]

I want to aware you that i received two calls since morning today from this number..+[protected]. People are offering here Rs. 25 lac. i dont want to receive any call from this kind of numbers. Kindly do the needful. thanks shekher summen

I got a call from Vodafone for postpaid plan by your customerservice executive Neeraj.(location:Mira road, mobile(+[protected]. I submitted document on 2nd September 2014.I opted for Double value 399 plan in which I get 800 local minutes and 3g data free for first 3months...but by mistakely 2g got activated from your people.I m struggling and following up wit ur people from almost 1month...still no result.. Also I talked to Neeraj TL who misbehaved wit me and then whatpp me..I have entire conversation wit me.. TL NAME RAHUL BEDI, mobile num +[protected]...I want my 3g and apology from this guy.. And one more suggestion to you people, stop fooling your clients.i[censored] people are really in urge of earning money then prefer begging from people rather fooling around.. My mail id:Priyanka.[protected]@gmail.com

The below mail i had sent on August 4, 2014 And i got reply that they have forwarded my email to concern dept.Now again they are calling me for bill payment of last 2 months. please take appropriate actions otherwise will go for police complaint against Vodafone.[protected] Pragnya (vodafone executive) i explained my issue too many times even she is calling n disturbing me [protected][protected][protected][protected][protected] Hello Vodafone, Its been 3 months that i am using this Vodafone Dongal ...and paid bill amount always on time...you can check my record on my personal Vodafone number [protected]. Now this Vodafone Dongal SIMCARD [protected] has broken because the SIMCARD is in MICROSIM format..actually its a normal SIMCARD but there is Cutting on SIMCARD where we can also Get MICROSIM...so after 2 months its Broken. so itss been 20 days that i am not using your service on [protected].So I request you Vodafone provide me duplicate/new SIM Card...ASAP Due to Office Hours I cant Able to Go Vodafone Customer Care...plse send your executive ASAP at My office where I Purchased your simcard.Once my SIM will start works..will pay your Bill. 2nd Mail: Hello Vodafone, I received NEW Simcard, but my Internet is not connecting...not showing active network bars.I think due to last month unpaid bill amount its not working.. As i told in my last mail that its been 20 plus days that i was not able to use vodafone services at [protected] due to SIM Break. So i request you to active my account for Internet use ASAP...I will pay my bills on time every month you can check my records. but when i have not used any service then why should i pay the bill.If its not possible to cancel the bill for last 25 days then delete my account no.[protected] I don't want to use this service where i get bill without consumed any services.Thank you..

Dear Vodafone team this is getting you inform that one of your costumer care executive doesn’t have the knowledge how to talk with customer and how to resolve the customer problems and he is arguing with me like I am taking credit from him and I shouldn’t ask anything from him you should train him well or ells you will loos the costumer like me because of him, So today I called up to costumer care from the landline, number is [protected] problem was related with following number; [protected] On 29/09/2014 and that executive name is Anand

Dear sir, I am using vodafone prepaid no [protected] in the name of Sh. pratap singh. But one problem is there my office is in sector 49 opp. orchid petal sohna road gurgaon -122018. signal problem is there in every time.If I want to talk to other every time my voice is break. So plz resolve this issue on urgent.

I have one connection from Vodafone [protected] in April and ported one number [protected] from DOCOMO to Vodafone. I got the below SMS on date 27 Sept 2014 saying "Regret, mobile services on your Vodafone phone are being withdrawn for the Outstanding of Rs. 3364.57 in your other connection [protected] / for clarification plz call [protected]/[protected]/ if already paid please ingore." I am not possession of mobile number [protected]. I have never use this number. When I visited to Vodafone store it is found that this number is active and last paid in the month of July. It is found that this number issued by nodal officer ENT VGE MANU S SIMANTA at Wipro Technologies. I assume that the problem is having 2 person same name and working in the same organisation. I am not liable to pay for the number that I haven't use and this is a total harassment.Please take instant action on this. I need solution at the earliest. My Vodafone number [protected] is now blocked. Thanks Ravi Shanker

taken vodafone post paid mobile connection new but debarred after few days of service. No response after several follow ups .Customer care from pune not responding mobile no.[protected] i will discontinue if it is not resolved by today your person contacted Rahul [protected] vinayak [protected] Both these person are very callous and have given me no response after thousand follow ups on phone Pramod K Behara

I had 3GB unlimited plan worth 655 which gives 64kbps speed post 3GB usage. Post 3GB usage and before expiry of this plan I activated 1GB 3G plan worth 255 but I did not receive 3G speed. My speed was capped at 64kbps from the previous plan. I called Vodafone customer service and lodged complaint on 14th September 2014 and even filed appeal to Vodafone appellate service. But the only reason they give is bad network coverage in my area. For months I have been using 3G with no speed problem and suddenly the bad network causes speed problems, how ironical. I told them how come others living around me get good speed and they replied its my handset fault. I have also checked 3G of my handset using other's sim card and no problem whatsoever. I told them it might be a program code problem which was caused due to overwriting of old plan with new plan which couldn't incorporate all variables and thus speed cap was carried on in new plan. Please show some decency to atleast accept that this might be a problem or find out the real problem. Do not always give bad network coverage as the reason for every problem. Begs me to question the educational qualifications of the staff. They have even disconnected phone out of frustration while on conversation with me and talked very rudely. This should not happen with such a big company. They even mailed me that my Rs 255 would be refunded and then deny saying that. Tells me that they will look into it after the response of higher authority. You should not go back on your decision. Such unprofessional response from Vodafone is highly unacceptable. I have attached their mail printscreen. I want my money refunded. It has been 15 days since the report of the problem and no solution has resulted.

Dear Sir, My name is Banwari lal. I am living in ward no. - 12, Mandawa, district - jhunjhunu (Rajasthan). I want to get incoming and out going call detaiIs and SMS details of my sim no. i.e. [protected]. It is requested to you, please provide me my in coming and out going call details and SMS details of my No i.e. [protected] on my email id i.e. [protected]@yahoo.com as soon as possible

Dear Sir/ Madam This is Srinivas C and my vodafone no is [protected]. I have given request for converting to Postpaid to prepaid in the month of April 2014 day (approx in between 10th to 20 th of april) at your vodafone centre in cuddapah A.P . It is so sad to say you that i have paid the complete bill amt on 15 th april 14 and requested for converting to postpaid to prepaid at your vodafone store executive Name Nagender @ cuddapah store on 15th april 2014 . inspite of my request you have not converted my request for prepaid has not been done and instead a bill amount for Rs1214.18 was sent to me stating the due amt of my postpaid bill. bill no [protected] bill dt 25.06.2014 .And a legal notice was also sent to my email id and .And later visited your office on enquiry at your cuddapah store on the month of august and enquired about the status of the complaint and your executive has said that it was mistake from vodafone executive done by nagender and he asked me to pay the total amt and he has given me the new sim no[protected] and assured that the conversion to postpaid has been done but inspite of that again i have received one more bill for the month of sep 2014 stating the postpaid bill amount due .So i have decided to take up this matter with my legal advocate and decided to take up the matter to the extreme level because of my several request over mail and req at your vodafone stores and my latest req no [protected] you were not able to solve my issues .So i request you to refund the total amt which i paid bcoz o[censored]r mistake and i have shifted my service to idea and my new no is [protected] i[censored] have any replies call to this no. If i dont receive any reply within 7 working days than i would like to take up the matter with my legal advocate

Hello, I online recharged my Vodafone prepaid number: [protected] on 22nd Sep 2014 with amount Rs. 149 using my icici bank debit card. I received a success response but neither the talk time of Rs. 149 was credited nor the amount was refunded back in my bank account. I am having the worst experience interacting the customer care executives. I have lodged a complaint as well but the issue has not been resolved yet. PFB more details of my transaction and please resolve this by either crediting the amount to my bank account or by crediting the balance to my Vodafone number. Complaint Reference number: [protected] Order number: o[protected] Payment Transaction Number: ASMP[protected]

I have been trying to get Vodafone red 899 plan from past 2 months, every time I am told its not available in the systems & cust service keeps transferring me to various departments & today I was asked to speak to vodafone store. Whats the point of having customer care if they are not helpful. Is it really customer care center or customer harrasment center. Vodafone is not letting us change the plans so they can earn more. I request you to intervene & get things right or get these people to stop false advertising.

I have been trying to get Vodafone red 899 plan from past 2 months, every time I am told its not available in the systems & cust service keeps transferring me to various departments & today I was asked to speak to vodafone store. Whats the point of having customer care if they are not helpful. Is it really customer care center or customer harrassment center. Vodafone is purposely not offering plan so they can earn more. Offering me plans where I have to spend more on calls & data. I request you to intervene & get things right.

Its 3rd time giving the complaint, there is no responce, Hi, I have two no.of vodaphone, one no.is-[protected]& other no.is-[protected], whenever try to call from [protected] to my add-on no.[protected] is not been connected always comes busy, where the line will be free, please make them connected, its happened only with my no.where others calls always comes on that. Thanks Regards Santosh joshi.

I had a Prepaid Vodafone Mobile No.[protected] which I took to US in July2013, returned in Sept 2013 and again went back to US in Nov.2013 and returned on 14th Dec.2013. The phone functioned very well in US and here till 14th Dec.13 till I alighted in Bangalore but stopped functioning since then though it had a balance of more than Rs.170 or so. Despite my several complaints, though I was repeatedly told the number was active it didn't work and out of frustration I gave up. I have the SIM still installed in my Spicejet phone. Sometime back I tried to recharge online through ICICI Bank. Though initially the amount was debited on my Debit Card after sometime a message was received saying the amount was credited back due to rejection of re-charge. As I would like to have the same number can you help? Pl. e-mail your reply on [protected]@gmail.com or [protected]@yahoo.com Lakshmi Nagarajan

My mobileon. is [protected]. Frequent deduction of 00.08Paisa and so on is going on day and night since a long time. Today I called 4-5 times to your CCO No. [protected] and they asked to me reply the messages they sent me by words one time CAN VL, other time CAN VMC and other time DCT VMC. I did so but received back messages that 'Your request can not be processed' 'You are not allowed to subscribe this service' ' Please send a valid request'. I have spent half a day of my holiday for this but all in vein. I send above messages to 111 and 144 as told by your CCO executives. If you can help me in deactivation of internet conn. which I have never used, I will be very oblize to you... This is extremely bad feeling to me from your executive part