Vodafone India Complaints & Reviews

dear sir, my prepaid mobile number was debited for more than rs 300+ last week without any information . i tried to enquire customer care executive, but they just do not provide satisfied answer . I received message about free 1000 minutes for one months, without any request against my mobile charge of . Rs 522 . I hardly use this mobile for making calls . Therefore not at all interested in any kind of offer !!! Pl note . You are requested to re deposit balance fund immediately to my account else i will lodge necessary cheating complaint against Vodafone . I hope you will support me Request you reply back on [protected]@johndeere.com

Dear Vodafone Team, My Name is Mohit Kumar and I work in Marriott Hotel, Hyderabad. From last 2-3 weeks, I am facing signal connectivity problem. Due to which I am not able to take important calls. My Internet works very slow. Signals are very poor sometimes. I request you to look into the matter. I always use vodafone, however I should rethink and consider Airtel as alternative. Please advise at the earliest. Warm Regards Mohit Kumar +91-[protected]

I had recharged 3g 1gb internet data plan on my mobile no. [protected] for rs.251/-. I got the message that 3g data plan activated on your mobile and will expire on 23.10.2014 at around 3.30 pm. At 6.30 pm I received message that my data plan overwritten with a follow on message that your 2g internet data plan has been activated. But to my surprise I had not done any recharge at around 6.30 pm for rs.175/-. When I complained to vodafone to restore 3g services they straight away denied and told that we could reverse the 2g plan and will not refund rs.251/-. I told them to register my complaint as my no.was recharged wrongly by someone and why will I suffer for the act of wrong transaction done by someone else. One mr.prabhu of vodafone told that they could not do so. Please help out and try to restore my 3g internet data plan or tell them to refund rs.251/-.

I HAD BEEN RECEIVED A MESSAGE FROM VX-611120 STATING THAT GET 1GB [protected]@RS.155 INSTEAD OF RS.251.ONE-TIME OFFER THROUGH RECHARGE MODE ONLY. i HAD BEEN REACHARGED THE SAME AMOUNT OF RS.155/- TRANS ID KK[protected]. BUT I DIDNT GET 3G BENIFIT INSTEAD OF THAT I HAD RECEIVED 750MB 2G DATA. WHAT A SERVICE... MY NO [protected] DELIP K.G

Hello Vodafone, First of all, Thank you for the disappointing experience. So it goes like this, I have a number in CUG i.e. [protected] by the name of KSAIGR Group. I leave the company in Dec. 2014, and I give a request for transfer of no. on personal name. Which doesn't happen for 1 month. So I finally tell you guys to deactivate the no. in March, which again doesn't happen. In May you call me for pending dues for the Vodafone no. which I have not been using at all. In august, finally I make the payment for the settlement amount of Rs. 4538. But again I get a call in Sept to settle another dues for Rs. 2000. Don't know why! I mean what the hell, don't you guys know how to deactivate a no.? Completely irritated with the behavior. This is just a summary of what happened. You have been mentally harassing me for more than 6 months now. Even though I have all the proof and copies of my deactivation letter, settlement receipt and stuff. What you guys need is more money, for the services I have not even got! In case you don't stop harassing me, I ll make sure that I sue you for the same as well. P.S. I understand you have monopoly in this Mobile Network game, but please remember if you keep on pissing off customers on regular basis, in the end the only thing you will have is a bucket full of lawsuits with lakhs of settlement amount to pay. Regards, Gaurisha

Hi, I had recharged my number [protected] with INR 175 on 6th September 2014 for which I got the following message : "Rchrg of Bonus MRP175 successful. 17400 Local minutes for 30 days" from which it can be understood that the Bonus will be active till 5th/6th October. But I was charged for a local call on 22nd September 2014 with around 10Rs. After which I called to customer care (Allabakshi N) to know about the deduction made and I was told that the offer was for 17400 Seconds and not minutes. But i had got message as 17400 local minutes. Attached is the screenshot of the message which I had received on 6th Sep. Request you to refund the amount as the message misleaded me . note: I tried to attach the screenshot of the message, but as soon as i click on AddPhotoProof, the page is disabled, So if asked will send the screenshot of the message

sir i recieve a call from voda head office mohali regarding add on connection againest my vodafone number [protected] he gave me a new no [protected] and voda emp received my id proof with photo or sign at my destination allote new sim but this number active name of other guy. so i call back to customer care he denie to help me please check my call record and help to refund my id proof... i dont want another number please help to refund my id for proof stop miss use my id

Dear sir/Madam I have done bill payment for Vodafone prepaid mobile no. [protected] for 199.00 INR on 25/09/2014 08:44 AM bill paid successfully and bill amount has been debited from my sbi bank account but still the amount is not credited in my mobile account so please you are requested to reverse the same amount in my bank account or pay the amount of 199INR to my mobile account Thanks & Best Regards HIMANSHU SONI [protected]...

Dear Vodafone, I am using your service from 2006 for my mobile number [protected]. Last week I have purchased a new Vodafone Simcard mobile number [protected]. but logo showing on Mobile as "International" instead of "Vodafone In". Request you to look into the same urgently and resolve. Thanks & regards, Amit Sawant [protected] [protected]

Hi Sir, I brought a SIM ([protected]) 5 years back with 1P/S for both (Local & STD), It was good till 15th July 2014, I activated STD & Local Bonus pack for 17rs for 30 days, after 30 days of Bonus pack my tariff was changed to 1.2P/sec without intimating me, when asked customer care they say because of Bonus pack the tariff is changed, Tariff plan is an additional thing given to customer not to cheat the customer. Can someone please look into this and help me to get me original tariff plan back (1p/sec for both Local & STD all Mobile & landlines). Regards, Satish

Hi i have done recharge on [protected] at 23 Sep-14, 12:42 pm. But Till now i dnt get Internet Balance. plz take this as a serious issue. Recharge order no is.[protected]. State Bank of India DC Transaction No. [protected]. Please resolve and send balance to my number as soon as possible. plz feel free to contact on my no. OR mucharla.[protected]@gmail.com. Thanks in advance. Regards, Raju.

Ph: [protected] Kerala Rs. 98 deducted from my account for no reason . On contacting the customer care i got know it is for downloading some VAS. I have not opted for any VAS. I believe this has happened before too. Please reverse these charges asap.

I have two postpaid account number. We have inter calling free 24 hours before and now.now this month you added charges details as per min plan.my Postpaid Number is : [protected] and add on number : [protected] This is my third complaint regarding vodafone Service. Please let me know status update. now days is over. They are not added before internal add on card service. Now this month they added too much cost. Please contact me on [protected]

Dear Sir, This is to inform you that i had opted for prepaid to postpaid migration facility and filled the number migration form for my mobile, after fulfilling all the requisite formalaties for migration along with money of Rs.250 on friday 19th sept 2014 and i was given with a new postpaid sim ([protected]). At that time i was assured that my new postpaid sim will get activated by the next day. Exactly after three days, i.e.-monday, 22th of Sep., 2014 i called up the vodafone customer care regarding the non activation of the new postpaid sim, they provided me the complain number ([protected]), and they told me that my problem will get resolved by 6:20 pm 24th sept 2014. But still my problem is same I contacted Vodafone Care several times, but they always tell me to visit Vodafone Store, and when i visit there, the employee always assures me that my sim will get activated on the same day after a few hours, but it never happens. Now, i'm in a completely inconvenient state. Nikhil sharma [protected]

I have been charged 246 rs in the name of WAP_villa and D2C_NDTV value pack . I have not subcribed to any of this the customer care lady says that they cant do anything about this. This is like looting. I am having TCS CUG corporate plan. This problem is faced by my friends also. If this does not get resolved we are planning to put this in our company portal. Request vodafone guys to resolve this issue of mine as soon as possible. My mobile number is [protected]

Vodafone deducted Rs.49 for three times. if you ask customer, they say you downloaded some Services or applications like DNLD DWAP WAL 0049 PPU FUT00130 . I have not downloaded from any paid site or any service. Simply they deduct money during night. They dont send any notifications for deducting the balance. Customer Care people are not at all supportive and they say I downloaded some service... they won't listen. They fool the people and looting the customer money.

Hi, my name is pravesh jain and my number is [protected], I called to vodafone custmer care for activating of a plan. and that guy is given to me the wrong information. even he put my call 4 -5 times on hold. his name is sachin and he told me his company is in "OKHALA NEW DELHI" and the worst thing is that when i said i am gona complain about u.. than his reply was very unprofessional and very causal.. Please do... something about these guys coz thy are doing misleading to the custmer. the call was around 14mins and the timing of the call is 2:54am 25th of sept 2014 Thank U..

I applied to port of my no. to vodafone. Vodafone reprectative Mr. Piyush visited for the connection & he confirm that 3G signal & speed upto 3 Mbps provided by vodafone however, after sim activation i didn't get even 2G signal.Only 2 points of network is receiving. When i called Piyush for the problem he is not receiving my phone & & never called me back again. I lodged a complain on 198 but still there is nothing going on . So, i am again going to change service provider from vodafone to someone else.

hi, I got a call from vodafone to port in my number, they gave me wrong information about 3g data and after port in i was getting 2g. whenever i call them they give me a silly reason that our employee has left job. now u say why should i suffer i[censored]r employee is fraud..

Hi, I am using 3G Internet services from past 1 year but from past 2 month facing very slow 3G Internet services. Today I have talk with customer care then he told me issue in vodafone network and issue will be resolve till 5-Oct. Now a day customer care service is also going to very poor. 255 RS pack valid for 28 days and getting resolution after 20 days . It's totally loss for 255 RS. My No is [protected] Complain No[protected] Please resolve the issue urgently. Regards Varun Kumar