YOU Broadband India Complaints & Reviews

Dear Sir/Ma'am,

On 08/02/2011 I have applied for You Broadband Internet Services. But till date I haven't received any services yet. I have already paid for the Internet plan and the instrument. I daily call them but they reply me saying that we'll come tomorrow but till now no one has turned yet. The internet services have yet not been started.
Please I request you to provide me the REFUND back of the...

I have been using YOU Broadband & Cable India Limited's internet service for the past two years. For the past one month my internet has not been working. I have complained to their customer service over 4 times and have PERSONALLY visited their office more than 5 times but not once has a technician visited my place to check the problem. I had also renewed my account for 3 months by paying Rs. 1380 /- and inspite of that I am not...

A customer of you broadband for years now with customer no. 505801, just wanted to inform everyone that this company is not truly worried about gaining/losing customers and so they won't answer your calls for days, won't resolve your complain for weeks and not even care to talk to you even if your call is on for 30+ minutes.
My internet is not working since last 2 days and am tired of calling them up and wasting my money...

I am currently subscribed to YOU Broadband internet service..As per the plan I am supposed to get 4Mbps speeds. Till date my speed has not crossed 1Mbps. Inspite of several complaints, the problem is not rectified.When I call the customer service they just register the complaint. I am not sure how to get my problem solved.

My customer ID :rupesh_g5

kindly do needful.


~Rupesh...

Not getting speed as per plan
I am currently subscribed to YOU Broadband internet service..As per the plan I am supposed to get 4Mbps speeds. Till date my speed has not crossed 1Mbps. Inspite of several complaints, the problem is not rectified.When I call the customer service they just register the complaint. I am not sure how to get my problem solved....

Sri/Madam, I am KOLA SATYA SUDHAKARA RAO ,

Iam using YOU BROADBAND ( 3rd Floor, Eswar Madhav Mansions, Dwarakanagar, Visakhapatnam. Ph:[protected] last 3years, But after renewal[protected] I cant access the connection for the technical problem so, I request the office to return back the amount of 4281/-. They ( Karuna, Rajesh ) told we will refund the amount, but still now I dint get the amount. I return Modem and other...

I am Customer of You Broadband & Cable India limited and using Broadband e-net connection.
On 26 January 2011 sales executive of You Broadband called me and explained one good plan and by saying you will get free installation charge and one wall watch is free if you take this offer on today. hence I have taken that plan and given cheque of Axis bank to executive but without active my service cheque has been cleared and money transfer...

Dear Sir or Madam,
I'm subscribed to You Broadband Services. http://www.youbroadband.in/
For last few months, I am facing severe problems of frequent Internet connection loss. Frequent means its almost 2 times a week on regular basis and that too WITHOUT ANY PRIOR NOTICE. I am working in the same field, so I am ware about the technical details of broadband connections, but You Broadband service is really pathetic and they...

RE: YOU BROADBAND

I have registered a new connection and told the executive that i need the connection by the same day as i have to work for my company and payed the amount by 9:30 in the morning The executive clearly told by evening will give the connection or if not early hours of next day and took 1492 Rupees. He told he will give modem in couple of hours too. Today is 3rd day and till now no one has turned yet, even...

sir,

I am using broadband services from You broad band Ltd Vadodara since Aug 2008. I had subscribed different plans till june 2010 . W.e.f July 10 I have applied for night angel plan (192 kbps day speed and 512 night speed) for Rs.2990/- for six months period. However since start of this plan company is not providing me subscribed speed and also there is non availablity of connection from 31 aug 10 to 7th sept( due to frequent...

I asked for a broadband connection in Hyderabad. Your executive has visited my home on 25 October saying that in 2 or 3 days i will get connection. He took a cheque for rupees 1750 and filled an application and went away. After that when i called him he said that there is no feasibility in that area and agreed to return the cheque. But surprisingly the cheque was credited in the bank on 2nd November. I lost my money.
The Executive...

I have taken new connection.First it does not started properly as cable was faulty.I have to wait for few days to get it change.Then one day it stops working again.They first said it is ofline from their side .Isaid i am not available all the time i go to office.Then they reply that there is no need to come to home we will do it,Its problem from our end.Then later i recieve a call that it is working from their end they need to come home.I...

you broadband service which is providing service in hyderabad,i am one of the consumer of the you broadband since[protected],with customer name syed junaid receipt no 064825,customer account no 541866,256kpbs/1mbps night usage,i have already paidRs 4000 for 8months subscribtion,name of the concerned EXECUTIVE to whom i paid amount isNICKSON([protected])this number is not working for long time,when i changed my location and sought for the connection...

Sir, I want to lodge complain against Ms/Youtele Broadband.
I am using youtele broadband since 3 years as a postpaid consumer. My plan is you explore 500-postpaid which gives 2mbps speed and 2.5GB storage as per their claim. They are adding in my billing extra mbs always and this came in notice when they added 1385 mbs on 31/7/10 and 2825 mbs on 30/8/10. I asked them to give me details of my usage (list of the sites that I visited)...

I am subscriber of You Broadband services (A/c # 76451). For past few months I am facing issue in breakdown in internet connectivity very frequently. In most of the times there will be outage atleast once in day or in two days. I have made several calls to their call centre and local office about this. With every call someone from their office comes to my home promptly to resolve the issue. However inspite of my specific and numerous requests...

Speed issue
broadband connection from you telecom. however my browsing speed is pathetically slow and mostly fluctuating between 170 - 420 kbps. the service department instructs the engineer to visit microsoft. com or download. com and shows me the download speed. they refuse to access speedtest / ping test sites and in-fact the speed-test on their own site shows the speed as 170 - 400 kbps

Most of the technical personnel...

We installed broadband plan by YOU for 2300/- fr 3 months with 384 kbps.We were told that multiple users can work on it simultanesously and a router will be provided.but there was nothing like that. Raised multiple complaints but now they are niot refunding money back....

FRAUD COMPANY
my relationship no: 571565
User Id: priyarnair
Complaint Id:[protected]

You Telecom/ Iqara / You broadband….whatever they name it, is the worst service provider I have ever had to deal with in so many years. I took 1000mbps unlimited plan on 4th June 2010 for which i had to pay 1434 in advance & also 500 Rs for modem advance to make sure I get dedicated speed as was told to me....

I have you broadband connection in my home for the past three years previousely i am in gb based plan 1gb free rs.250+taxes.
Last month i changed the plan to unlimited plan rs.450+taxes.
Mar 02 i changed the plan.
But they send bill for rs.697/- and ask me to pay.
And they explained every month 1 day bill generated you have to pay for march rs.250/- and rs.450/-
May month onwards you receive bill for rs.450/-...

Sir,
I, S Mahender, resident of #8-3-897/5, Nagarjuna Nagar Colony, Ameerpet, Hyderabad-500073 had applied for broadband connection. Mr R Bhaskar Executive from YOU Broadband has visited our house on[protected] i.e., on friday, checked for feasibility, promised me that he is going to enable connection on monday or tuesday. But due to problem in finding my house address, their technician has rejected my application(they didn't...