Eureka Forbes Complaints & Reviews

Despite having received full payment for water purifier on 02.02.19 and duly acknowledged by the company original invoice and warranty card not given. Complaint made on 04.02.19. No action taken. Totally irresponsible attitude and do not bothered attitude. Complaint no [protected] made on 04.02.19 no action taken. The customer response team talks very rudely and challenges the customer to go to court of consumer forum. The customer escalation...

I purchased eureka forbes water purifier.. They replaced a machine after 9 month.. But service guy asked for Amc I m refused to accept a Amc.. Bcs of 1year warranty... But they are not accepting... Tat machine is not suitable for my residence.. Sales and service both r not given a awareness of tat machine.. They itself telling sales and service target.. At Last they are accept the mistakes but they are telling this chip machine not suitable...

The tank is leaking. Inspite of repeated calls eureka forbes local office unable to repair the same. Have been a eureka forbes customer for long. It really shows the deteriorating servuce standards of the product and service of the company. The local technetians are unable to properly repair the same and the service center is totally not helping. Dosent feel like a tata company anymore i guess...

Kindly note that i am really not happy with the after sales service team of particular vadodara gujarat field, i am owner of nano ro and since i have bought the system the first year was fine then from the very next year the field staff / service persons visited and started their observations as the water is hard sir you need add a mineral guard to remove heavy metal, so i did add that on, on second visit as there was a leak problem from...

Eureka forbes,
Product: ro+uv water purifier (Smart plus ro+uv+mtds)
Sr. No.- [protected]
We have recently bought aquagaurd ro on 18th oct, 2018 and now it has got some problems. We tried contacting your customer care centre who kept on giving us different numbers, after a long hustle we got a call from an ro engineer, but when he came to know that we have free service then he denied to come, gave a tons of excuses...

I have purchased eureka forbes eurovigil system with several products. All of these are either partly non functional or have issues. These are still within warranty. I have raised complaints several times and your technicians have not turned up.

The latest complaint is [protected] dated 3/2/2019 and spoke with one biswas who assured me that complaint will be attended within 48 hours.
Since no one turned up i called again...

Is been an year since we bought the aquaguard worth 19k. After one year, in the name of free service, we had to shell out 4500/- for the candles and some renewal etc. This is sheer cheating and looting. As the others have said, its better to go for some other water purifier or buy water than pay 4500/- every year for their service/ replacement or whatever.

Very disappointed.

M. Sivaprasad...

My eureka forbes ro is not working from last one month, i called many time in customer care and e-mailed too but yesterday i got call from customer care (Deepa), she was telling me that flitering ro not working and for replace this i have to pay around rs 4000/-, my product is in warranty period so why should i pay for that, is your product worth is not more then one year, from the day one of product i am paying when they were installing...

We have 1 year service contract for aquaguard servicing taken on 8th dec. 2018. The aquaguard is not working, the company, euro technologies, have wasted 3 weekends saying they will repair it and has not done it yet. Now they are not receiving our calls and messages. They have also promised that they will pay our drinking water bill until they don't repair our machine, which is now more than inr 1000.
They are also not gst compliant,...

Eureka forbes salesman mr. Dilip (+91 [protected], ramamurthy nagar branch, bangalore) sold vacuum cleaner to us. Collected money via credit card and said you will get bill in two days via post. Also said free gifts like life time warranty, water bottle and bag for the vacuum cleaner and all will come in courier. It was part of offer during 15th aug 2018. Since he came in uniform and valid id card i bought the product. But i never got a bill...

I bought a eurekafobs maxima ro on 20.07.2018 from sadana electric stores telibagh lucknow. I requested for service of ro last month to mr. Someone who installed the ro. He promised to come for service, but he didn't come and not serviced yet.
It is very unfortunate that after genuine service due, i'm not getting service of ro.
Kindly resolve this issue soon.
Thanks & regards
Aviratan mishra
[protected]br...

I have aqua guard classic in my home but now the service centre people are not helping me... I'm facing issue with the filter and they are not even responding me... If i call them they are not even responding my call... My money is totally looted by eureka forbes... I paid around 12000 for this water purifier... I want a proper solution from the eureka forbes... They just made me fool... I want them to provide me a proper resolution as soon...

I have a water purifier dr. Magana hd ro + uv. I have through an amc vide contract receipt no.[protected] dated 16/06/18. But it is very unfortunate that the service team has disappeared after signing the contract. After several complaints one mechanic has come and replaced the cartridges with annoying behavior. It is almost past 4 months but no one has come for service. The mineral cartridge is not functioning and other cartridges also...

My aqua guard is in warranty period.. It fall down and broke because of faulty installatinby company. I lodged a complain the tehnician isnot able to replace the parts since seven days. I have lodged a new complain on 01.02.19 for replacement ofthe machie. But there is no rspnse from the company. The complain number is [protected]. Please do the needful...

I have given service contract to one of your service provider at vadodara by the name act enterprises for a period from 05/07/17 to 04/07/20 paying amc charges of rs.4615. My custoimer code no. Is [protected]. Contract receipt no. Is 0003251. Inspite of no of reminders your service provider is not attending the regular service call. What is the sense in giving amc when you are not in a position to comply. Mobile no of service provider at vadodara...

This is regarding our complaint number :[protected] [protected]. I was given our vacuum cleaner for service at Nov 22nd 2018. First they set it had a motor issue then they set its a power core problem. But Service not done still. I attached my contact and service details. Please take an action our details are given below

Model: Euro clean Ace model

Status : Out of warranty

Address: S. Sripriya,...

Eureka made this offer to me
OFFER OFFER
We have Paytm offer of 5% max RS 1000 off on all the products customer buys only for December.
followed by the following message:
Dear sir / madam
can you give me to reference for the [Aquaguard water purifier] [Air Purifier] [Vacuum cleaner] because this is December month I have to achieve the target please can you give do the needfull help for me
Warm...

Service quality is poor. I have to call 3 times in month for a small problem. And service provider always insists to buy new machine though major parts malfunctioning. A little bit loose connection. Water is not coming after starting the machine. Everytime they came and and correct it. But new problem arises after few days. Once it happened that they came for regular servicing but after fitting it problem started. No problem was with the...

MY NAME : PATEL KIRITKUMAR MANHARBHAI
ORDER NO. : [protected]
CUSTOMER ID : [protected]

I bought Eureka Forbes water filter Approx 1 Momth day ago. On that time your representative say to me you get the 5% cash back from the paytm but till date I am not received.

Can you please look into that.

I am contact so many email through below guys,
Nagavardhana Reddy' - pasala.[protected]@eurekaforbes.co.inbr...

One of your sales person mr. Bibekananda pradhan working under eureka forbes, bhubaneswar comes to my house & request to purchase cc camera. Accordingly to his request i purchased 3 cc cameras from eureka forbes which were installed in2016.in 2018 i shifted to to 1st. Floor and want to add one more camera with the 3 cameras installed earlier. But, it is regretted to say that already 3 months have been passed out. Mr. Pradhan is not responding...