Airtel Complaints & Reviews

Dear Sir/madam I want to say that some persons from Airtel [protected] is using my 4G Network by using some software.A person from the following number [protected] is creating trouble from the last night and there was an interruption in my Airtel No [protected].Please made a special enquiry who is behind all this.As I had given Rs1500 advance to Lalit Sethi of Airtel and he was saying me that I will cut your Airtel Broadband everyday.Please made a special enquiry about this and take a legal action against Lalit Sethi who is responsible for this also and Lalit Sethi from his phone number is saying today we will not provide you proper services today also and Lalit Sethi was asking my Dongle IMEI Number so that my SIM will be hacked by someone else now they are making excuses for tower problem as they have reduced the Network Signal Power and also the speed power from Airtel Backend also there is totally cyber hacking going on Airtel 4g Broadband also.I shall be very thankful to you if my problem of Internet will be solved as soon as possible.Every Night there was interruption in my Internet please arrest the concerned person as soon as possible as someone from Airtel is doing that.Arrest that Person as soon as possible.Thanks With Regards Puneet Pal Singh

I'm Saravanan from chennai. i am using airtel prepaid number for past 7 years. Now i have purchased lumia phone. It need micro sim card. So, I contacted the irresponsible airtel store in chennai. They told me to change your prepaid into postpaid. And I have changed my number into postpaid with lots of crying. It is activated after 168 hours (but the airtel shop customer said it will activated with in 24 hrs). Then I need to add on card for the same number. It has been activated( the customer care says). I am not believe the customer car.(Even they play with consumer's money). I called the customer care after a week, they told me that the add on number is not activated yet. In the mean time I was keep on calling the add on number. So, what is the game is add on number calling is being billed. Why the service providers giving these type of fraud service. Government should take action for these kind of cheating. I will go with consumer court for this. Thanks for reading this. And be aware of AIRTEL. Don't go with airtel. I am planning to switch over to another service provider with my whole family members. Thanks a lot. E.Saravanan [protected]

I have applied for MNP from Vodofone for 4 times till now through your agents which are based on our Company.Till now successful Porting didnot happen, and till no i didnot get a valid reason even if every verification passed.If your playing with our time or making fun of normal subscribers please let us know

Hi Sir
I recently purchased airtel data card for net purpose in chennai data card No:[protected]. The airtel people
who sold me promised me that i would get
a speed of 3.1 mbps and more all over the state and outside and u can
use it any where in Andhra so i used it
in chennai it was good after comming
to andhra the situation changed the speed become minimum to worse nearly 10 kb to 0.65 kb
highest it would take 15 minutes
to open my gmail . so i asked them they said it is in roaming.They are not at
all interested in giving answers for data card. And for 1 st month i
got Rs 540 bill i paid it and
for 2nd month i got Rs 830 bill with a speed of 0.65 kbps highest so i
called to them they said bill has been generated we cant do anything
what is happening with them and i
stopped using it.it also got disconnected and
for my surprise i got bill for the next month and it was mind blowing it is Rs 2367.32 on 12 april 2014.I don’t know with what
speed they are caliculating the bill
amount I guess they are multiplying the
amount for everymonth .And I called the coustmer service and asked about it
they said bill is generated.What the hell is happening with them I don’t understand
1st they promised the
speed which was not there and secondly
sending bills for not using the data card with greatest speeds. I asked them
that it was disconnected last month they
are saying bill was generated .how they are generating bills without using data
card and with that speed to download a 10 mb file it would take a decade to get
it done . I don’t know why they are sending bills after disconnection and
coustmer service people wont even care for coustmer or his service they simply
say bill is generated.

So kindly resolve my issue immediately if not they will send
regenerated bills for the next 10 years I guess.

Thanking you sir

Dear concern.
I am having airtel connection +91 [protected]. I was using this connection as a prepaid connection since last 5-6 years, and one day I had received a call from Libra communication guy +91 [protected], and he offered me some good plans as per my requirement I had choose rs. 249/- per month plan, and now connection is working properly but at the time of migrating from prepaid to postpaid connection that guy was told me that I'll get the bag as gift from airtel, for that I have to message to 51619, so I had sent a message on 23rd March 2014 to 51619 and received following reply from airtel (51619).
"Thank you for your request for the gift!, You will receive a call from us within 72 hrs. and bag delivered in next 10 days. for any query, please call [protected]."
still I didn't received any gift or call from airtel in between these days When I contacted to libra communication guy he said me that please call to [protected], so I had called to that guy and he said that still he didn't received any request or gift for me from airtel and I have to call to airel customer care so I had talk with customer care guy and he said that you will receive the gift ASAP.
Also I have to mention one thing that One of my friend has also been migrated his prepaid connection to postpaid after my connection migration and he had received a bag but still I didn't received any bag or even a call from airtel!!! If it's not possible then why they mentioned that I"ll receive a gift.

For past 24 hours my Airtel sim shows full signal but whenever i try calling some number it gets disconnected. And when incoming call, its telling phone is either switched off or not reachable. My num s [protected]. Could you please rectify the problem as soon as possible since that is my Peak usuage number. Also my data is not working . I tried switching off my mobile and restarting ... Even i removed my sim and tried... Nothing worked out...

I have recharged 89 rupees discount tariff on online. In online[airtel.in] the mentioned as local call at 30/min & STD at 40/min. But they are debiting 35/min for local & 45/min for STD. When enquired calling customer care about this, they are simply saying we need to confirm by calling customer care for each and every recharge. This really bad by airtel. Now I have think to change the network .

respected sir/madam, i narinder singh currently work in dubai submit this letter for ur kind consideration and kind action. sir/madam i am using the sim card o[censored]r company numberedis [protected] . i have entered the puk code of that sim card wrongly and that the sim card rejected. my brother is going to ur airtel office submit my proof ( indian driving licnese, pan card and u.a.e. emirates id ) beween the date[protected] to[protected] .plese reactivate my sim card by accepting my proof document. this number is mostly needed for me becoz every of my friends family and other saved this number. so kindly consider my request for this regard thank you narinder singh mob- [protected]

I have a complaint on behalf airtel connection number - [protected]. *after mid of FAB we stooped using this broadband connection. and i went out of city by telling that cut the connection as i will not be using it anymore.* *though i am not using it they were calling to pay the bill amount of full month of FEB. and i have paid the 2 month bill (3000- Jan and FEB).* *now it is showing the bill of March **month. according to your customer care executives and agents it will be enough if i pay that 3k bill of 2 months.* *and they have also stopped the service after that.* *now i am getting a call for MARCH month. what is this??? though they have stooped the connection and service they are charging one extra month bill with late fee. * *I am requesting you to take this compliant seriously and cut the connection and if they will call me for March month bill i will not tolerate and go to consumer forum.* *I have changed my address and i was planing to take the airtel new connection but if this is the case i will stop using your service. and make compliant in online forums as well.* *please call me for any clearance. my mobile number is - [protected].*

Dear sir, since yesterday My airtel prepaid Mobile no [protected] showing invalid sim. This No is with me since 10 years and this is the common no which is given to every one. Hence kindly activate the same immediately arun m warads

Hi, I am Ashwin Prakash Hegde, I am using Airtel as my Telecommunication provider, my phone number is [protected], recently it has come to my notice that I am not allowed to make International Calls from my number, I get a voice message which says, " You are not allowed to call this number" and the call disconnects. The changes have happened recently without my notice, as I regularly make International Calls. When intimated the same...

Dear Sir/madam Request you to block airtel prepaid connection [protected] As i have lost my mobile so as to avoid misuse of the same. Iam getting a busy tone when we try calling upto this number. Please consider it as an urgent request. Thanks and regards Srinivasamurthy N A

From 9th February 2014 to 12th April 2014, without my consent Airtel DTH added two HD packages: Colour HD(45 Rs per month) and Sony HD(45 Rs per month) in my account. They did not even informed me about this. Today I checked my previous recharge date and came to know that Airtel DTH is deducting 320 Rs per month instead of 230 Rs per month(which is my actual package rate). I want reimbursement of 200 Rs per month from Airtel DTH, which they deducted from 9th February 2014 to till date from my Airtel Account(Id: [protected]) unjustly.

Dear Sir / madame I Sk Shabeer Ahmed customer of airtel service from may 2005. I applied to port for my number [protected] and regarding this i have received a call from a female customer care on 12/04/2014 at 18:35 from this number [protected] and i explained my problem against call cost sms and net pack are higher side so i cant effort for it so and i told i want offer only my call cost reduction i even explained other service offer to her she replied that we can give 36 p/min but i asked only 10 p/min for airtel local and other as 30 p/min she said she can not give the offer and i replied that I don't your offer she replied will you continue in airtel service then i said its my wish. Then Here she asked my district and pin code, when asked why you want these details then she started threatening me that she will disconnect my airtel connection within one hour then i said its my wish to continue in airtel or i will keep my airtel number for incoming calls only or dummy in my mobile in raised voice then she disconnect the call is this fair I am asking is this fair way to talk the one of old customer who is using your service from may 2005 and i will lodge a compliant in consumer court. I want answer and action for why she was threatening me that she disconnect my connection

Few days later I have posted complaint that I am getting too many messages Airtel called me and said this is due because I have recharge my digital TV last day and he said any other issue I told him that my account is deducted with RS 60 with pocket TV he said we will remove service and we will credit RS 60 to Airtel digital TV account. Then they removed two month service of which I have paid for and also removed that service but I don't recieve my balance.Now I can not use that service and money is deducted also.

Sir/madam, I want to know the detail call history of my prepaid Mobile no [protected] for the past 7-8 months of all incoming, out going and miss calls with all the details like name with mobile number, time, call duration. Please its really very urgent I lost some important contact. Thanks and please provide me all the details as early as possible.

i have paid the full bill of my airtel number and submitted an application for converting my number to postpaid to prepaid in the airtel outlet Samanyu Telecom Service, Shop No 16, Near L B Stadium, Basheerbagh, Hyderabad - 500029...after 3 days i called airtel c care they said that there is no application given by u for conversion... and even he charged rs 100 for migration...

I have purchased Airtel dongle for internet plan plan with monthly 8gb as download limit in Feb, but after testing in Month of February, i felt as the download limit is less and the monthly charges is more (Rs.1250/-) I thought of going for disconnection.

Then on[protected] i requested for disconnection then one of their customer care executive by name Ms.Suryakala called me saying that as the AIRTEL does not want to lose the customer she requested me to change to prepaid card then at that time I said OK.

But as I could not find time then i requested calling customer care saying that i could not go so raised another disconnection[protected], again the same customer care executive Ms.Suryakala called me and requested me again to convert to prepaid as she has done followup twice it will be a remark for her. and she made false promise that i will be given a full waiver of one month bill if i convert to prepaid. Believing her false promise I went to the Airtel Outlet at Kukatpally, Hyderabad and when i asked them they told me i have to clear my bills which is amounting to Rs.666/- then i did the same and more over the customer care executive has promised i will be given a free sim if i migrate to postpaid to prepaid but i have been charged Rs.25/-.

Added to completely paying and migrating to prepaid they sent me bill of Rs.140/-, when i spoke to one of their executive Mr.Vivek and explained him about the situation he transformed me to their Floor Manager, she tried to explain about the prorata bill and all those stuff. When I asked for the Disconnection it is their mistake they took 1 week extra time and charged for that too. This is absolutely fooling the people around.

In my life time i dont use airtel services and tell all my friends to disconnect from airtel and better to switch to any other services as they are bound to fool the people. When there is no proper cordination between the employees and the management and the franchise what service they are providing.

I HAVE BEEN FOOLED BY AIRTEL WITH THEIR FALSE PROMISE JUST TO SAFE GAURD THEIR JOB. THE PERSON WHO FOOLED ME BY FALSE PROMISE IS SURYAKALA (EXECUTIVE)

FRIENDS NEVR GO FOR AIRTEL SERVICE OR ELSE U WILL BE FOOLED FOR SO MANY TIMES.

Regards
Balaji
[protected]

Dear Consumer form, In spite of keeping number of times mail to customer care we have received the replay the bill is correct actualy the usage of my mobile data for the month of march is 1.06mb but the bill is showing me 1.50mb, kindly follow the details of mail which i have kept for customer care. For calling to customer care the have barred my out going services. [protected] Forwarded message[protected] From: Rakesh Munna <[protected]@gmail.com> Date: Fri, Apr 11, 2014 at 2:14 PM Subject: Fwd: FWD: YOUR AIRTEL BILL FOR MOBILE NUMBER: [protected], BILL DATE: 28-MAR-2014, AIRTEL ACCOUNT:[protected] [|BAL|Qrc102041413045132043173|] To: nodalofficer.[protected]@in.airtel.com, [protected]@airtelindia.com, [protected]@in.airtel.com, appellate.[protected]@in.airtel.com REMINDER 01 [protected] Forwarded message[protected] From: Rakesh Munna <[protected]@gmail.com> Date: Mon, Apr 7, 2014 at 7:00 PM Subject: Re: FWD: YOUR AIRTEL BILL FOR MOBILE NUMBER: [protected], BILL DATE: 28-MAR-2014, AIRTEL ACCOUNT:[protected] [|BAL|Qrc102041413045132043173|] To: Nodalofficer.[protected]@in.airtel.com, [protected]@in.airtel.com, appellate.[protected]@in.airtel.com Dear service provider, As per my bill of March2014 the date what i have used is showing 1.50 MB, Actually data what i have used for march 2014 is 1.06 MB iam having the details of it, Kindly give me the clarification of bill for paying the Bill For the account clarification for calling to airtel 121 customer care you have bared my out going service Regards, Rakesh. On Sat, Apr 5, 2014 at 10:42 AM, <Nodalofficer.[protected]@in.airtel.com> wrote: Dear Customer, This is in reference to your email dated 02 April 2014 regarding the services for your airtel mobile number [protected]. We would like to inform you that we have checked our records and found that your number Is barred due to Exposure Exceeds Credit Limit. Further, we would like to inform you that kindly make the payment to resume your services. Airtel regrets the inconvenience you are experiencing. We assure you the matter will be resolved at the earliest. Please do write in for further assistance. Customers touch points: Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working Hours - 24/7 Level 2: Nodal Team: Nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours Sincerely, Sakshee Bali Nodal office bharti airtel limited Click here to provide feedback Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=E82A57A0D93B...⇄ "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." [protected]Original Message[protected] From: [protected]@gmail.com To: Nodalofficer.[protected]@in.airtel.com Cc: Sent: 02/04/2014 01:26:25 PM Subject: Fwd: Your airtel Bill for Mobile Number: [protected], Bill Date: 28-Mar-2014, airtel Account:[protected] Dear service provider (AIR TEL), For the account clarification for calling to airtel 121 customer care you have bared my out going service On Tue, Apr 1, 2014 at 5:59 PM, Rakesh Munna wrote: Dear team, According to the bill we want the data download details (with name of the software or application with file size). On Sat, Mar 29, 2014 at 8:10 PM, wrote: View and pay your bill, the easiest way! logo airtel number : [protected] Monthly charge : 8, 981.28 Relationship number :[protected] Due amount* : 8, 981.67 Bill period: 26-Feb-2014 to 25-Mar-2014 Due date* : 15-Apr-2014 View bill Pay bill Automate your monthly bill payments! Register now for paperless SI (standing instructions) 1 Enter your airtel number 2 Key in your credit card details 3 Get instant confirmation Enroll Now Now check ebills for your airtel postpaid/fixedline and transactions related to prepaid/digitalTV accounts at the touch of a button and help make a greener planet. Just login to airtel My Account and enjoy a host of benefits! My Account advantages: ¿ View your current and past bills at one place ¿ Pay your bill in easy steps ¿ Add or remove your airtel services ¿ Know your current usage amount ¿ Update your email ID ¿ Change your bill mode ¿ Raise requests and complaints ¿ View/Download account statement Some Important Points: * Your airtel email bill is protected by a unique password which is sent to your mobile * Ebill password remains same month on month & is case sensitive with no special characters * For mobile ebill password, SMS EBILLPASSWORD to 121 or Click Here * For data card, SMS EBILLPASSWORD to 121 from registered airtel mobile or to [protected] from a registered non-airtel mobile * You will need Adobe Acrobat to open the attachment. If you dont have Acrobat, please click here: http://www.adobe.com/products/acrobat/readstep2.html * Your Web/IT/Email administrator should permit emails with attachments Best Wishes, Customer Services Bharti airtel limited Due amount*: In case the value is " - ", please refer to the amount generated in the billed account. Due date*: In case you have not paid your previous bill, then the payment due date is 'immediate'. Please note, if you are not the intended recipient of this email, do drop us a mail at [protected]@in.airtel.com. We will ensure immediate updation at our end.

I am an airtel postpaid customer . I have 1GB free data usage free under my plan (67 CUG 199)but in between they activated 3G, I called up customer care to deactivate 3G and reactivate 2G but they activated generic 10ps/10kb plan and for 2days I was charged 2500Rs for using around 250Mb . This amount was added to my unbilled usage, it crossed my credit limit. But my usage was not crossed 1GB limit under 2G bandwidth.and whatever they calculated was wrong. I started getting calls as early as 8AM in the morning to make an interim payment of 2000+Rs otherwise my services will be barred. They barred my outgoing services along with GPRS. However I raised many concerns and sent mails as complaints .For one or 2 days I was able to get the connection back. I asked to waive off this wrong unbilled amount and asked to reactivate my services but the airtel support team kept on replying the same that I have to pay 2000Rs.So my outgoing services were barred. Even after sending sending 10s of mails they kept saying I have to revert after the bill generation.I even escalated it to appellate Mumbai team . Got the same response. If they dont have the details of our usage then who has it ? If they dont have the details and cant analyze before bill generation why barr services of customers instead? I have lost my time and services over this.and I have to pay for not using services for 11 days also for the mistake of airtel system. After bill generation, I mailed again to waive off the wrong amount. They waived off 2247Rs and saying to pay 831Rs ..Actual bill was 3083Rs. In the bill its clearly mentioned that I have used around 810-830Mb data, even then they replied me that I have used 25000Kb more than the limit . How come ? Is it not 1Gb =1024Mb ? They still need to waive off 550Rs more .