Airtel Complaints & Reviews

Airtel — FRIENDS TARIFF PLAN

HELLO SIR ,
I AM A USER OF AIRTEL FREINDS CARD , AS PER THE TARRIF PLAN THE DAILY CHARGES BEING DEDUCTED FOR MY AIRTEL CELL NO.[protected] HAS INCREASED FROM 50PS TO 1 RS. WHILE PURCHASING THE SIM IT WA MENTIONED THAT THE CHARGES WONT BE INCREASED.

PLEASE DO THE NEED FULL

I'm a professional in gurgaon and having a Airtel no. [protected] with me . On 23rd July my mobile network went off suddenly and when i contacted the customer care they said ' YOUR MOBILE NUMBER HAS BEEN PORTED ' due to which your mobile services have been disconnected. They neither logged any complaint for this. I kept on following for the whole day and nothing happened . When reached the airtel store in Sahara Mall; they said nothing can be done as it is weekend and its a holiday with the backend team.

how can some mobile provider port the mobile no. of a customer wiothout his request or any information. With such a matter how can wwe trust the credibility of a company like airtel

How can a service provider port a working mobile nu, ber without any request from the customer . Then they show such a blank face that they cant help for problem

I have an airtel landline/dsl since 2005 but I have been having constant disturbance on my line. As these were not rectified, I bought an airtel sim card and gave as my verification details - a copy of my passport, my driving licence and airtel landline number. I also put an additional recharge of Rs 500. (mobile no [protected]) packed Nov 2011 - activated on 20.12.2011. Further, I got a verification call in which I verified all the details. A few days later, I found my number blocked and I was asked per mobile to verify my account, I did so but it was not actiivated. I called again and the lady started misbehaving and started asking me my 'marital details'. This is a sheer breech of privacy. Finally I got someone on the line who activated my calls.
Yesterday suddenly my sim was blocked saying that it could not be verified. This is all the more absurd as I had earlier received a payment alert from airtel regarding my landline/dsl though I had not registered my number. Subsequently Icalled the customercare for mobiles but 3 times the phone was put down on me.

Finally I called up several other numbers and got the following [protected] (nodal officer Vikrant Pandey. I spoke to a Mr Vijay who said the problem would be immediately rectified. He gave me a REF No: F[protected] and siad I should dial 46081111. I called there and gave them the Ref. They said they could do nothing and that I should call up yet another number [protected]. There I spoke to a Ms Nasim who said that the reason the verification had failed is that the number was to be in the name of a Sunita devi. Therefore I should resubmit my documents to the Relationship Centre and it would be immediately activated. I went to the Centre and the man started misbehaving and when I asked him for his name, he refused to give it. Furthermore he threatened me and told the others that they should make sure the problem was not rectified. He then said it was the fault of the dealer. I subsequently went to the dealer who showed and gave me back the form that had been filled in which clearly shows my name, my landline number and all my documents attested. No reason had been given by airtel as to why the papers were returned. This is pure cheating and a SCAM.

I am simply disgusted for I have been a client with Airtel since 2005. Each and every bill has been paid on time.

The landline and DSL service has completely deteriorated. The aspect of customercare constantly putting down the phone, giving me appointments on which their engineers will come is not met.

As a professional, I have lost work time.

As a professional woman, I have been abused and asked about my private life.

As an old customer, I have been treated as dirt.

lodge a complant in police /women help line no.

Airtel — Start a service automatically

My mobile number [protected].I never activated a service but automaticaly activated any service and customer excutive told me that it was my fault not airtel,sir pleas help me

Airtel is cheating by deducting Rs. 1.50 everyday from my prepaid balance. Many times I called Airtel Customer Care to get it de-activated. But after few days it is activated by Airtel itself fradulently to cosume the balance amount.

Airtel customercare executives refuses to record complaint for this.

At present the Airtel system is such that this can not be prevented by the prepaid customer.

This is a well planned tecnique of getting the money from customer in fradulent manner.

Can any step be taken against the Airtel Top Manangment for such fradulent practice and can this be stopped by any means?

Team,

I have placed a compliant in airtel customer care center regarding the unnecessary Hello Tune service which they had activated few months back without any intimation. I had never requested for the same.
They committed for reversal with retrospective effect , but till date no reversal is being done and late fee is also charged for non payment.

Below are the details :----

Name: ANKIT HANDA
Ph No: [protected]
Compliant No: 12755623
Dated : [protected]

Request you to kindly take action against Airtel (Landline service provider) asap and ask for clarification.


Regards
Ankit Handa
[protected]
[protected]

I totally agree to him... this has happened same with me...

He is right... they are cheaters...

Dear sir/madam,

kindly support me for every common man and fight aganist mobile companies and REALITY shows who makes fool.kindly click my youtube vedio to support me

http://www.youtube.com/watch?v=PHZoCNuVAgw&list=LL3OyCfYqu3HUWWqMsgdFpaw&...⇄

I want to inform public about your landmark victory at district
consumer court against Dakshin Media Gaming Solution Pvt. Ltd.
Company, the organizers of television game show “HAUZEE” on Zee T.V.
to pay me 11, 00, 000/- alongwith interest @ 6% p.a and telecom service
provider Bharti Airtel Limited to pay a sum of Rs.2, 00, 000/- as
punitive damages and also the presenter/hosts of programme namely
Sajid Khan and Javed Jaffrey to pay Rs.1, 00, 000/- each as punitive
damages.



I won this money in the episode relayed on 13.11.2005, in which I
downloaded Rs10/- ticket on my prepaid airtel connection. I played
the game and won the Jackpot and was declared winner of 11, 00, 000
prize money. I was promised on the show that I will get this money
and will also be invited on TV to appear on subsequent show.

But later, I never received my money. I kept contacting the related
parties for my prize money for about a year. When all my effort went
when in vain, I filled a case against Dakshin Media Gaming Solution
Pvt. Ltd. Company, its partners, Bharti Airtel Limited and the host
Sajid Khan and Javed Jaffery in local consumer court.

The case went for seven years, and because the game show was run by
so many partners, none of them was ready to take responsibility to pay
me money. As a common man this journey was very difficult and I know
lot more people who are being ripped off and given false hopes by this
channels and game shows and not been paid their money.

I wanted to get my prize money back and show these companies and
presenters that they have credibility towards the consumers from whom
they are making such profits.

During this journey I realized that common man doesn’t even know how
to deal with this problem so they give up and whom to ask. I want to
tell such people not to give up hope and fight back.

kindly see the the link
ttp://www.desi-radio.com/listArtist_Jaaved_Jaffrey.php
http://www.indianstockmarket.net/BhartiAirtel-Limited.asp
http://www.punjabnewsexpress.com/news/4353-Producers-of-ZEE-TV-programme-HAUZEE-...⇄
http://www.indianexpress.com/news/tv-show-organiser-told-to-pay-rs-11-lakh/97082...⇄
http://newsr.in/n/Entertainment/74rc57l0a/TV-show-organiser-told-to-pay-Rs-11.ht...⇄
http://ibnlive.in.com/generalnewsfeed/news/tv-show-organiser-told-to-pay-rs-11-l...⇄
http://entertainment.silobreaker.com/tv-show-organiser-told-to-pay-rs-11-lakh-5_...⇄
http://www.allvoices.com/news/[protected]tv-show-organiser-told-to-pay-rs-11-lak...⇄
http://www.i4u.com/2012/07/bharti-airtel/tv-rs-organiser-lakh-11-pay-told-show
http://www.moneycontrol.com/news-topic/airtel-money/
http://www.indiantelevision.com/tvlinx/y2k12/jul/tvlinx_6jul.htm
http://www.lyricsmafia.com/hindi_movie/picture_video/javed_jaffrey

regards
kamaldeep singh

I am an Airtel DTH customer, subscribed with an HD set-top-box. Trouble started 6 months back, when the set-top-box stopped functioning. Since then I have called Airtel customer care centre about 300 times, registered numerous complaints, but still no resolution. I have paid in advance for the year, so my payments go on auto decrement, despite me not availing of any service. My apartment complex is wired by Airtel & I am unable to switch the operator.

I have just started a door-to-door campaign against this fraud company, and I am not surprised that there are many like me who have been suffering in silence.

Pls do share with me if there are any redressal forums available for general public against such blatant abuse.

I am reachable at[protected] & my mail id is [protected]@gmail.com

AGREE TOTALLY LETS FORM A COMMUNITY ON TWITTER AND FACEBOOK AGAINST THESE FRAUD PPL!!! EVEN FOR CANCELLING I NEED TO PAY MONEY!!! I HAVE GOT REPAIRED MY CRAP SET TOP BOX 3 MONTHS AGO AND NOW AGAIN ITS NOT WORKING!!! THEY ARE NOT READY TO REPAIR NOR READY TO CANCEL!!! Y SHOULD I RETURN SET TOP BOX IF I HAVE SPENT 100ORS FOR ITS REPAIR!!!
NOW AIRTEL IS CLAIMING ITS THEIR DEVICE!! Y DO THEY CHARGE FROM CUSTOMERS IF ITS AIRTEL PROP!!!
START CAMPAINGN AGAINST THESE WHO CARE ONLY FOR MONEY!!!

Airtel — Full talk tme offer

I recieved a sms by AY-My Offer on 26 sep at 1.18 pm, in which the offer was that, the consumer will get full talk time on Rs 270 top-up and he will get 50 Airtel minutes free valid for 28 days. Same day I did top-up of Rs 270 in evening at 07.58 pm and got balance of Rs 242.79 only. I did not get full talk time still .I tried to contact to custmer care so many times after one hour trying I was attended by Mr. Anurodh he asked me that the remaining balance will be credit within 48 hours. After some time a sms from AD-Airtel came on my mobile in which they said the remaining balance has been credited but that was only a sms no balance credited to my account. After that i tried to contact to customer care but they did not recieved my call.

Airtel — not Refunding full talktime

Sir, I recharge my airtel prepaid with Rs.44.00 on RECHARGE SUCCESSFUL ON[protected] at 07.51PM talk time Rs.37.89. MRP Rs.44.00Tranjection ID [protected],and RECHARGE SUCCESSFUL ON[protected] at 02.04PM talk time Rs.37.89. MRP Rs.44.00Tranjection ID[protected]
But according to massages Rs.44 per FULL TALK TIME rest talk time Rs.6 will provide after 72 hrs later ,after 72 hrs when I didn’t got talk time so I contacted customer care, they promised me to get it on 19/01/2010.Till now I didn’t got it .Now I again recharged Rs.44.00 (RECHARGE SUCCESSFUL ON[protected] at 09.48AM talk time Rs.37.89. MRP Rs.44.00Tranjection ID[protected]
Sir I request you please refund my Rs.18.00 for three Tranjection. My airtel No.[protected]
My contact No [protected]

Facing the same kind of problem..

Airtel — Disappear of currency

Dear Airtel concerned,

On monday 23rd June 2008, we have added currency into our prepaid airtel no.[protected] for Rs.30/-. The next day when we want make a call we could not, because no currency available. And when we checked with *123#, the balance was showing 0 (zero).

I think now a days these problems are more coming up, as iam hearing from most of my friends an d colleagues.

I would like to have my currency back into my cell no.[protected] which is a prepaid lifetime incoming facility.

Need reply soon, latest by today evening.

Regards,

Gurumurthy K

Airtel — rubbish behaviour of staff/manager

Ill treatment & misguiding customer service

Company information:
bharti airtel ltd.
India
www.airtel.in

i hold mobile no. [protected] of bharti airtel ltd.,
in the city rajkot, state gujarat ... India.

As I no more required the above mobile connection.

I approached its office situated at

Dhebar Road, Rajkot (Gujarat-India)

The staff especially Ms. Jagruti enquired a lot about the same
and demanded non-required documents (photographs ...
ration card ... driving licence ... ) she asked for 5 photographs.
It is known by everyone that cancellation of mobile never
requires photograph ... and ms. jagruti demanded 5 photographs ... I did submited her all the demanded documents ... I just don’t know what airtel staff will do with my documents. what will they do with my 5 photographs ??? what will they do with my ratio card and driving licence copy which is not at all required for cancellation of the phone ??? only one id proof, sim card and an application is required to cancel the mobile connection. Please just let me know what will be done with my submitted documents ??? also they denied to provide a no due letter in spite of my clearing all the bill & usage payment till the date …. ???

Mahesh k. vora.

copy to : (1) bharti airtel, ahmedabad.
(2) consumer forum, rajkot.

Debit card — un-wanted msgs

dear/sir

here i m Asha Gualti, i have an ac. in icici bank from last month ([protected] ) this is my debit card no. an even i had never ever use it.

bt the problem is that ki stil i have recevied some un wanted msgs of trangection from another customer from last 7-8 months. some time it sud be msjayshree banergi or somebody else there is no no. bt i had always received 10-12 msgs daily. i had allready complaint in ur fbd branch, there is no response.
so pls stop this all un wanted msgs in my mobile no. b'cos its not my tranjections witch i had received daily my no is [protected].
msg exm; ( yoy have made adebit card purchaseof INR 722.00 on 7th aug. info:VPS* BHOJPURI M. your avbl bal is INR 25, 332.46.)
these kind of msgs i have received n now i m fad from all theses nonsence so pls stop all these things as soon as possible. & just corect it with that persons con no.

hope u'll understant my problem n correct as soon s possible.

thanks/regards
asha gulati
[protected]

Unwanted Sms From 5432101
Total amount per month about Rs.90

i have been receiving sms unwanted 56363 .please unsubscribe it.

i am receiving sms unwantedly from 646110, stardust-pack,
i want to unsubscibe.dont deuct amount for thissms
My mobile no is [protected]

Sir
I have a airtel postpaid connection and I am receiving lot o[censored]nwanted SMSs which I have not subscribed to. Few of them are
TA-Benetton, TA-F Chisel etc. I am sick of these SMS deleting every time. Please unsubscribe to these SMS. My cell no is [protected]

Thanks

Sir
I am receiving lot o[censored]nwanted SMSs which I have not subscribed to. Few of them are
TA-Benetton, TA-F Chisel etc. I am sick of these SMS deleting every time. Please unsubscribe to these SMS.

Thanks

sir my self deepak, as i gifted airtel sim to my father because it has fast sevice and good signal quality, but since 18th june my father has been charged Rs.15 so many times, we have complaint to customer care and they always told " all packs are now deactivated, after that no balance will deduct" but sir then also my balance get deducted. till i have charged more than Rs. 90.
plz refund our valuable balance sir.
hope immediate step from u.

mob no.-[protected].
add- near s.b.s college balawala dehradun.

Airtel — automatically 3 Rupees Reduce for receiving SMS

the thing is that im registering a complaint at a costomer care i.e 121 but im not getting any response from there side. the complaint is that im receiving a sms regarding a promotional adds for that reducing 3 rupees from my account

Name : Ronaya Jamola

Airtel Nos : [protected]

Currently Using Nos : [protected]

Email : [protected]@[protected]@yahoo.com


Regards

Ronaya Jamola

if you have registered a complaint to 121 and you didn't got any response from there side.
then i will suggest you to register one more complaint toll free no.- 198 from your airtel no.
and take your complaint no. form this no.I hope your problem will be solve within 3 days.

I am constantly gettign unwanted SMS from airtel and its fellow advertisers.despite of continous mails alongwith the details of the sms being sent to airtel nothing has happened untill now.
I am already registered with Do-Not-Call-Registry in the year 2007 but still there is no action being taken by airtel in this regard.Everytime they are giving fake promises.

I request you to please take strict action against AIRTEL in this regard which keeps annoying the subscribers with all those unwanted ads as SMS'es despite that the subscriber is already registered in DND registry.

Sanjeev

I agree with your point. Its not only with Airtel. Certain other MSP's do the same. This instructions should strictly come from TRAI.

Thanks,

I am constantly getting various advtmts. thru SMSes from Airtel, though I have already registered with NDNC on 27/ Aug / 2007 ref. no. F [protected]. When contacted the customer care, an assurance has been given that the matter will be looked after and will be solved in 15 days. And it has been solved but just for one week and they have started sending the SMSes again. It is really very annoying to receive unwanted messages and that too sometimes the same messages three to four times a day...

Please do look into this matter and do the needful at the earliest.

Thanks

Chitra

Hi to all those who have got unwanted SMS and their balance has been deducted for Matrimony etc.
I heard this AWESOME anecdote how to get back at them. One of my friend's friend went to the Airtel gallery. Took out a nail clipper from his pocket, cut the cord of the complaint telephone reciever and quietly left the shop. He left a note on the fone saying that he will continue doing this until airtel stops sending those unwanted SMS. I think that if everyone starts doing this, Airtel will lose more money than what they are earning. What an awesome 'IDEA', pun intended!

Airtel — registered for do not disturb, calls and sms are now resumed after 1 year

I have registered 2 years ago with do not disturb for Airtel prepaid. Now since the last 2 days they are calling and sending multiple SMS. Why did they suddenly resume this rude intrusion into my service?

Unwanted SMS
Dear Sir/Madam,

I am vijay using Airtel Prepaid connection No.[protected] and now for the past 2 days receving unwanted bad sms from the No.[protected] i feel very bad about this happening so please take severe action against them - Thanks

Dear Sir,

I the undersigned is using your prepaid mobile ([protected]) from last 5 years. Unfortunately during last 45 days I am being disturbed by the SMS of Cricket Score from Airtel. I have requested to stop this SMS on the same day(ie.45 days back) Till
Date no action is taken on this. It is surprising me that NO ACTION FROM AIRTEL REGARDING THIS.

During this period of 45 days Rs 3/day(Rs135) has been deducted from my balance.

I request you to kindly look in to the matter & let me have the happiness o[censored]sing our Airtel services.

Thanks & regards

Joshi V.V.
[protected]@bajajauto.co.in

Dear Sir,

This mail is regarding unwanted and unreadable SMS from TA-55555
I discussed with customer care but they are unable to track that.

Kindly resolve the same.

Amit Kaushik

Bharti Airtel Ltd — receiving unwanted marketing messages even after activating DND

my name is Bharat Punjabi I have activated NDNC on my cell number [protected] but still i have been reciving unwanted marketing messages from various companies for eg :- TN-VIMALSTC , LM-ARIHANT, VM-HYUNDAI,TD-LAG,TD-VIMALSTK

Regards
BHARAT PUNJABI
[protected]

unwanted sms from 55382 airtel live
I am getting unwanted sms from Airtel live from number 55382. I want this service to be stopped immediately. i am getting a lot of sms (of no relevance to me) on daily basis from airtel live. My contact no. is +91-[protected]. I hope action will be taken in near future.

Airtel — SHAME FULL SMS

I AM RECEIVING THE BIKINI SMS ON MY MOBILE ALMOST EVERY DAY. I REQEST TO STOP ALL SUCH TYPE OF NON SENSE SMS.

Hai, I am using airetl prepaid moble since 1998. but now a days, i am getting ot of advertisement sms to my mobiles. so I dont want to receive any advertisement sms from airtel service provider. my mobile nos are [protected] and [protected].
Please try to terminate advertisement sms to my mobiles.
thanks
Arockiasamy

Dear sir/madam,
I am getting unwanted sms from 55382.I already submitted a complaint once but still i am getting sms from the same number.
please take action.my no. is [protected].

i have been receiving SMS es from AX-543212 on cricket scores. i want this to stop. i have already registered with DND calls.

AO-Airtel — Numerous unsolicited messages

I have been receiving numerous unsolicited messages for " CHATING".Since I don"t need the service because of my age I request that the Service referred ibid may be discontinued..My Mob No -[protected]. Thanks.

This is Sivakumar from Chennai.. My Mobile number is [protected].. I am getting several nonsense SMS from Airtel to buy new airtel dth connection. I called airtel call centre and one employee simply disconneted the call and another one not answered properly..The sample number that carrying Airtel DTH add is [protected] ([protected] & [protected]) another set of number is [protected][protected] & [protected]). But iam getting SMS from other few numbers as well. Please verify and warn them to stop sending nonsense SMS without concern of the mobile user.

Airtel — MSP Code not received

I sent 2 SMS's to 1900 to get the MNP code. Once on 6th Feb, once again today. Airtel has not bothered to respond...so I do not have the unique code.

Is there some forum where I can complain?

My number: [protected].

Airtel subscribed logo without request & charged fee. Now not ready to unsubscribe the service.

[protected] - I have been receiving unwanted smses from 5432106 about some Puneet or Puneeth and some movie.I did not subscribe for it and want the service to be stopped asap.
thanking you in advance
ayush saxena
[protected]

I am getting marketing SMS regularly LM-YBH and 54321 to my airtel phone [protected] even if I have registered NDNC

I am having marketing sms in spite of being on DNCD.

I am getting marketing SMS regularly from LM-YBH to my airtel phone [protected] even if I have registered NDNC

We are using Airtel sevices from past 4 to 5 years and we use to trust them. But now the company has changed they have become like vultures they are in look out for an oppotunity to levy some unathorised chages as and when like.
I have called the airtel cutomer service to activate do not disturb like 5 months ago for my moms mobile and they said that it will be activated in 45 days a rediculous time gap they have given but still i said ok but they keep on sending my mom the same unwanted sms and keep on activating some services which my mom doesnt even know about and started charging rupee at first everyday now it went upto rs5 everyday today i spoke to the customer service representative he said that it was me who activated the service and after a conversation he decided to deactivate the service and to my surprise he said that there is another service which is presently activated on the and asked wether i would like to deactivate it as well (and this service is about some chat with a cricketer it seems) this is the level they are going down to now. Airtel is really becoming a thief in a corporate veil.
I would like consumer complaint forum to take some severe actions against these people who think that they are above the law and think themselves as so called GODS.

Dear Mr Ranga

I believe you are living in a dream world. As per your comment on 25th May I was sent an SMS from Airtel Customer care services. But I didn't receive any call or SMS from Airtel Customer services. I wrote to airtel ([protected]@in.airtel.com) on 27th May stating that I am ready to help with any information you need to resolve this issue. But no actions are taken from airtel team till now. And also you put a comment on 30th May that I haven't written yet. I find the airtel customer care services to be very lousy and they can take any means of lies to get rid of it. I will reach to Nodal officer if I don't find this issue resolve in 5 days.

SMS received


17/09/11

DM- InvestCL
invest...
SMS ICG to 54999

at 18.29
[protected][protected]-
From [protected]
Naadi pariksha...
call[protected]
at 17.39
[protected][protected]-
DM-Property
Call[protected]

at 17.16
[protected][protected]--
DM-Hot Deal
Sal/Purchase/Rental
Property
Call[protected]
at 14.38
[protected][protected]---
LM-Globus
Garments
at 11.05
[protected][protected]
ON 16/09/11


DM-Club

Club Mahindra
call [protected]
at 12.16
[protected][protected]---
LM-Aquasoft
pure water
Call [protected]
at 12.15
[protected][protected]--
same at 11.43
[protected][protected]--


Are these impossible to be stalled at Airtel end????????????????

am getting unwanted SMS and calls from Aitel prepaid facility. I took DO NOT DISTURB facility. But still i receive SMS and calls. Last SMS i received of Airtel Talkies, that Airtel talkies service will be renewed in next 3 days and u will be charged RS 30. When I called help line first lady hang t...

Dear Sir,


This is to informing you that, I am Mr.Muneer basha.j, I am using Airtel no [protected].

I am using this number since 2years and I submitted the documents in 4 times, now they are disconnected outgoing calls….. please tell me how many time you want to submit the documents.
You are advising to me to go another product to use it,

Please do the needful,

Thanking you,
Regards,
Muneer
[protected]

This is Rajat subhra chatterjee..my telephone no is [protected]..i want to stop sms from the no 5432101..as far as i concern i have never been told authority to send me any rest sms..now i want to stop this type o[censored]nwanted sms..!!

i agree with this cimment and i requested to airtel company tosolve this problem

SMS inspite of DND
UNWANTED SMS
Unwanted SMS even after DND registration
MOCKERY OF DND IN AIRTEL MOBILE
My NO.[protected]
DND Registration no.W[protected] in Airtel
From 121 Airtel confirmed on Date05/07/2011 at 18.51

COMPLAINTS:


My cell is flooded with unwanted SMS even after DND
Examples:
1.DM-GGn Flat from no [protected]

2.DM-Club from [protected]

3.DM-Grand from [protected]

etc.etc on DAILY BASIS

DND Complaint site does not work

Strange is the AIRTEL working or 'CHEATING'


Who can help????


Comments
Sept 3, 2011 by skshukla
All types of SMS flooded
Moreover unwanted services started and recover money
Sep 6, 2011 by airtelpresence
REPLY OF Airtel


Dear S K Shukla,

This is to inform you that your concern listed on 3 Sep. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Sep 7, 2011 by skshukla
SMSes continue to pour in and no action by Airtel team.
Examples:
1. DM-PARAS
[protected]
2.[protected]
Treatment
[protected]
ETC. are getting flooded while AIRTEL team is working
Sep 7, 2011 by skshukla
Can one believe above comments of AIRTEL TEAM?
See the no of more unwanted messages as below:
1.DM-globus
2.DM-Property
[protected].
3.DM-LNP
[protected]
4.Sauna
[protected]
[protected]
ETC


AIRTEL is insensitive.
Sep 8, 2011 by skshukla
More SMS--

1.DM-WT-LOSE
[protected]
Motapa Ghataye

It is after I talked to AIRTEL executive today and was given another ref.
Ref : F[protected]
It's a big disturbance and individual loss of time, effort and distraction from main works to attend SMSs and remind Airtel parallely.
Sep 8, 2011 by airtelpresence
Airtel replies again

Dear Customer (skshukla),

We would like to inform you that your concern listed 03 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Sep 9, 2011 by skshukla
THE GREAT AIRTEL again defaults.


AIRTEL is Great and so is Mr Rakesh Ranga from it.
More SMSes are pouring in but they claim issue is resolved. See examples:
1.BV-wealth
Invest Rs.100 per day...
BHARTI AXA LIFE
calling SMS to 56767

AT 111.39 9/9/11

2. DM-Property
Imperia 2bhk, 3bhk, ...
Call [protected]

Six messages more poured in.
Really unable to understand to what extent this will continue????????????
Sep 9, 2011 by skshukla
Before I close another one is in



[protected]
Naadee Pariksha...
Call [protected]
Sep 11, 2011 by skshukla
MORE THAN A WEEK OF AIRTEL confirmation:

SMSes continue to pour in

1.DM-In Ansal
2/3 bhk GGN...
[protected]
[protected]
at12.15
11/09/11


2.DM-New SMS
Similar Nos.
...

Cont.[protected]
[protected]

at12.12
11/09/11
3.DM-Eminent
JP Greens
2/3 BHK...
SMS to 56767

at0.13 11/09/11


4.DM-Thyro
call [protected]

at 21.57 10/09/11

5.TM-ICICIBNK
...debit card...

at21.23 10/09/11


DM-Marvella

Call[protected]

Premium flats...

at19.15 10/09/11


List Unending

ALL inactiveness BY AIRTEL ONLY

FAILURE OF AIRTEL DND
Sep 12, 2011 by skshukla
More SMS poured in today

DM - Paras
Flats...
call [protected]
at 13.45 12/09/11

ETC.
Sep 14, 2011 by skshukla
[protected]
SOI THAI
Thai Food...
call[protected]
at14.09 on 14/09/11


LM- Studio
F1 Race
Apartments...
call[protected]
at 14.47
14/09/11

DM-Volga
Invest...
call[protected]
16.52 on 13/09/11



similar Airtel phones...
call[protected]

at 11.22 13/09/11

AND DOZEN MORE

Even today 17/09/11 nearly dozen SMSes
got into flooding my cell.



Pl take up suitably with Airtel for such failures and ask them to financially compensate me for the nuisances being done in the interest of their business.

Plconfirm.
Warm Regards,
S.K. Shukla
Read comments Telecommunications Add a comment
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Comments
Sep 17, 2011 by skshukla
SMS received


17/09/11

DM- InvestCL
invest...
SMS ICG to 54999

at 18.29
[protected][protected]-
From [protected]
Naadi pariksha...
call[protected]
at 17.39
[protected][protected]-
DM-Property
Call[protected]

at 17.16
[protected][protected]--
DM-Hot Deal
Sal/Purchase/Rental
Property
Call[protected]
at 14.38
[protected][protected]---
LM-Globus
Garments
at 11.05
[protected][protected]
ON 16/09/11


DM-Club

Club Mahindra
call [protected]
at 12.16
[protected][protected]---
LM-Aquasoft
pure water
Call [protected]
at 12.15
[protected][protected]--
same at 11.43
[protected][protected]--


Are these impossible to be stalled at Airtel end????????????????
Sep 17, 2011 by airtelpresence
Dear S.K. Shukla,

This is to inform you that your concern listed on 17 Sep. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc

Facebook - http://on.fb.me/cECyvS
***************************************************


The deliveries o[censored]NWANTED SMS continues



Exampls:

DM-Imperia
Residential
.........
Call[protected]
at 14.51 on 19/09/11


DM-xplore
sell, lease
...........
sms53456

at19.09 on 18/09/11


DM-HURREY UP
Group housing
..............
call [protected]

at 12.25 on 18/09/11

DM-Goodnews
Similar nos.
................Call[protected]


No sincer effort by AIRTEL indeed



At 15.23
24/09/11
BV-Calltrack

Call [protected]
For all call tracking......


LM-MetroMax
AT 15.36 24/09/11
LV 56677 sms

For valley houses...........


BT-Flats
At 15.37 24/09/11

sms AGG to 53536
Buy houses..................


THESE ARE CONTINUING LATEST SMS THROUGH AIRTEL
Airtel DND not operative

********************************************************************************...⇄
At 11.29
26/09/11
BV-VIP NOS
Similar airtel nos................

Call [protected]
[protected]

At 10.39 26/09/11
DM-Fancy

Goods- floorings.....
carpets............
Call[protected]


At 9.00 26/09/11
Real estate.........
call[protected]

At 13.46 25/09/11
Own farm house.........
sms AF to 56677


[protected]----do[protected]
at 13.46 on 25/09/11

etc..........................
NO RESPITE
AIRTEL FAILURES

My Airtel Mobile connection No. is [protected] & [protected]
I have received unwanted SMS after 27.09.2011 how it is possible? Please stop sending me unwanted SMS. otherwise i will be go to consumer court against Airtel & related parties.

Thanks

Airtel Prepaid — Receiving unwanted messages from AD-54321 and Rs.5/- deducted every day

Dear Sir/Madam,
I am Anil and am using AIRTEL Prepaid network. My number is [protected].
Airtel had activated "videosparlou" without my knowledge and deducting Rs 5/- daily for past 19 days from[protected].
I have not subscribe any such services. Please help me in getting rid of this problem and and need help to immediate refund of my money deducted so far.
Thanks
Anil

Receiving unwanted messages from AD-54321 and Rs.5/- deducted every day
Dear Sir/Madam,
I am Sudharsan and am using AIRTEL Prepaid network. My number is [protected].
Airtel had activated "FHMi5" without my knowledge and deducting Rs 5/- daily for past 20 days from[protected].
I have not subscribe any such services. Please help me in getting rid of this problem and and need help to immediate refund of my money deducted so far.
thanks
Sudharsanl

Airtel — Reduction Balance & start service from 54321

my mobile number is [protected]. i have facing a big problem.on 01/10/2011 i have found a message from[protected] that voice chat subscription is 5.00 rupees. and after 7 days 20.00 rupees reduct balance from same services. when i contact customercare then from otherside i get answer that your subscription stopped now. but i founfd two message per day from this service.54321...... who will solve my problem.now irritating this service..plzzzzz help me..help me..

They did the same for several time, ultimately I had to shift from Airtel to MTNL

I have been charged of unnecessary services in my mob. no.[protected] which I have not subscribed for.Kindly consider the case as soon as possible.
H.P.Pradhan.

Airtel — Receiving unwanted messages from AD-54321 and my balance is being reduced for it.

My Name is johney( Mob no [protected]). I am receiveing the message from last five days as "Thanks for downloading Hungama " I really donot know why this message is coming. Request you to help me to avoid such irritating messages.
everytime i recharge,the samething happens...i want to unsubscribe and want my balance refunded...Hope u look into dis matter...

I was thinking I am the only person facing this issue.
I face this problem since 2 years.

Hi Sir,

I already activated DND (Do Not disturb) on my mobile number but i got per day Unwanted sms and call on my mobile number. I know if will call Airtel customer care they don't have solutions regarding this. Mostly customer Executive are not talk in proper way.

Mobile Number [protected]

my cell no is [protected] . i am from Amritsar . yesterday morning my prepaid balance was 86 rs . atones its deduct to 35 rs . i surprised and when i chk the status it shows that one o[censored]nwanted service is started . i sent sms STOP to 121 . but its really shame full of air tel it not stop my service infect they ppl started another service on my cell . now my balance is 1.50 rs . now tell me what to do . i think i must case in consumer court for mentally harasssment to air tel . they start unwanted services and harass ppl s

AirTel — Unwanted message and deduction of money

Wef 03.05.2012 the company is sending messages regarding cricket and scores in IPL matches and deducting amount of Rs.3.00 per message from the prepaid amount in cell No. [protected]

Dear Rakesh ji,

Still i got this messages please check below information.

Message from - [protected] (57333) Received 04:35:09 Pm, 3 May 2012
Message from - [protected] (57333) Received 11:31:35 Am, 5 May 2012
Message from - [protected] ([protected]) Received 11:33:57 Am, 7 May 2012

unwanted disturbing sms
This is sanjib kumar gogoi.my airtel mobile no is [protected].and my wife no is [protected](dipika) we want to stop sms and calls from the no [protected]..as we don't know this person.

Dear sir
I am not interested in the sms forwarded by your air tel live or anything regarding songs or any information regarding TV programmes.
so please do not waste your time in sending the sms.

MY MOBILE NO. IS [protected]
P.B.PARAB

Dear Sir/Madam,

My airtel number is [protected] and I am getting nearly 25-30 messages from anonymous numbers on their products.

I am not really interested in their products as well as this tpe of messages.

Please help me in this regard.

Regards,

SKMuraali

my name is prakash kumar and i using my airtel number since 2006
i have activated DND on my number but i'm still getting unwanted sms for properties, devotion, loans etc etc.
i want you to stop all the inwanted sms on my number
[protected]

DEAR SIR,

I Am Mukesh From Moga Running the Own Computer Centre. I Am Facing Some Problems from last 3 months Occurred By Airtel. They Are Always Sending The Unwanted Sms. I Have Been Requested To Stop That Sms At Customer Care Centre. But They Are Not Stop To Sending That Sms. Now I Have Fed Up From Airtel. From Two Id's They Re Sending Me Sms. First Is : Ap-Blalrt And Second Is: Ap-Blacrkt. Please Do Something To Stop These Sms At Your End. Reply Soon Thanx

MUKESH KUMAR
[protected] (AIRTEL PREPAID)

I am receiving unwanted daily 6 to 7 SMS on my cell from AM - BLCRKT i have been complaining about it to AIRTEL Customer Service Desk from last 2 months, they reply that there are no such service activated on your number, Your do not disturb service is activated, & lastly they said that their technical person will call me to solve the problem. but yet i receive the SMS from AM - BLCRKT ( messages related to cricket )

Devang Vora
[protected]

I am an Airtel prepaid customer having the number [protected]. Airtel is sending SMS from AX-SYCRKT.
I have not subscribed, but still every now and then cricket sms are sent to my mobile. And also Rs. 1 is being deducted. It is just irritating. I do not like cricket. Kindly unsubscribe the VAS for cricket and revert the amount.
Also cancel all the VAS, I wish to be in Don't Disturb Mode.

my mobil no[protected]

Airtel — Change of plan automatically without any information or prior notice.

I had recharged for my validity for Rs 501 which gives 5 month validity and Rs 495 talktime..my validity got extended to 5 months. but after 2 days i found that my plan changed to a life time one with 1Re/ min or per msg...which actually were 50 paise/min on airtel to airtel and 1Re to others(during daytime).and 25 paise/msg to any mobile and 10paise/min airtel to airtel & 50 paise/min to any other (between 11pm to 7 am).
i have made the complaint to the customer support on 09.01.09 but they always give asurance to resolve the prblem and ask to wait for 48 hrs every time i ask for help..and it has been 12 days since then..but no action have been taken by them.
now i want my connection to turn back to normal..as i can not change this No..as i am using this for all my business purposes..i want a strict action against them..since this has been a mental harrasment to me and i have lost my money and time due to this..

bro the same happened with me a year ago .. they even dot inform us by sms which is binding on their part ..

Airtel Broadband is very slow compared to BSNL now a days. I have been with Airtel for the past 4 years and i was really happy with the service. But from the past year Airtel has become really worse the complaints are not getting resolved they are taking more than 2 days to resolve a complaint for an company as well.

I recently shifted the connection to BSNL and was verry happy the connection speed and the time within they connected.

Airtel Chennai Guindy

I have applied for Airtel broadband connection last month (22/Feb/09). The sales guy " Chandra mohan" came to my house and collected the money and all the documents. After that till now he has not attending my phone calls. NO RESPONSE!!! (He had given FALSE COMMITMENT like they will provide connection with in two days!!!)

I called Customer service in the same week and i was trying to launch a complaint. those guys said it would take min 7 days, after 7 days only i can launch a complaint!!! (I don't know how sales guy given 2 days time form me!!!) NO RESPONSE for this complaint.

3 times i directly i went to guindy Airtel office. Bit RESPONSE from sales head ( Babu ). installation has been done, but not completed the work. till now (12/Mar/09) I didn't get the NET connection. What can i do with the PVC pipes and wires????????

I hope they wouldn't send bill for last 20 days!!! ha ha ahh haaa

i am book broadband 11/06/2009 form no. 1764563 receipt no. 711685 amount cash ad. 2100 pay

[protected] [protected]

i was a fan of Mr. Mittal's progress story as first generation entreprenuer...salute to his vision and taping the opportunity...but i am sure we will see the down fall of Airtel very soo not because of Market/Investors/Technologies but only because of its Customer services.

They have hardly any understanding as what a customer is all about. i think " Process Delay, Confusion, Careless Approach" are some of the defined competencies to get promotion for Airtel's Manpower.

AIRTEL - centrex not working

I am extremely dissappointed with airtel's customer service.
None of my complaints (more than 10) about following problems through regular channels have been resolved.

i have raised issues for my airtel number [protected] 10 times from the past one month and no resolution is provided

it just seems that there is absolutely no use to expect better service from airtel even though this is a private player. It seems they do not care if few customers are lost due to poor service. They also do not care about the pain they cause their customers.

himanshu
delhi

thank you
my complaint has been resolved but wished not waisted the time i spend for not been provided the resolution earlier.

Hey
The airtel broadband services offers plans which have a limited download. This limited download is justified on the basis of a 'fair usage policy', something they claim is implemented throughout the world. However, airtel fails to justify what in reality is fair usage policy. I have lived in the Uk, US and Canada in the past 7 years and the fair usage policy which is implemented there is substantially different from the one which is implemented here. The internet companies abroad provides what Fair usage policy and only implement it on individual basis when the particular user downloads something illegal or pirated such as movies, music on torrents or uploads something illegal.
An example of such fair usage policy can be found on the o2 website(an ISP in london)
Here is the link to the site. http://www.o2.co.uk/assets2/pdf/O2_Broadband_Fair_Use_Policy_06_09_10.pdf .
Point 1 of the PDF clearly provides that when FUP will be implemented and broadly covers the cases when the user indulges in illegal activities and not lawful downloading or streaming.
However, in India, airtel slows down the speeds irrespective and even if you stream or download music legally the download speed is reduced considerably after the downloads crosses the specific limit.
This is nothing but cheating by Airtel in the garb of FUP, something which is a completely different policy. I hope the governing authority takes this into account and gets rid of this sham.

I bought a new Airtel Broadband connection.. But i sucked with the speed.. For Rs.881 i got only 512kbps.. In BSNL we will get 2Mbps for Rs.500.. The only advantage is it is Airtel is Unlimited.. But the work which i do all the day in Airtel Broadband can be done in 3hrs in BSNL.. So this Airtel is cheating us... My friend who have the same unlimited connection pays only 500rs for 1mbps.. it seems he got BB connection in some offer.. but i pay 881rs per month but i SUCK.......... wat the hell is this Airtel... i dont like this ...

Hi,

This is regarding cancellation of Airtel broadband.

My Airtel land line number :[protected]
I requested to cancel the broadband on 8th June 2011 & they came and collected instrument on 10th June2011. Reference no : 44308 & contact person is Rajni.

I called on 17th June 2011, they said I requested to retain and transfer. Then I asked for cancel.
Reference number : 495064.
I called on 25th June 2011, same story : Reference number :309757
I called on 1st week of July 2011, the connection is under different name and bill send it to me.
Connection under :
Sunil,
No F3/White house building,
Stant mark road,
1st floor, opp: SBI bank,
Bangalore -01.
contact number : [protected].

But they are sending me the bill.

They are not ready to disconnect the connection.

I really not understand how to act on this.

Please do need full.

With best regards,
lohit.
[protected].

This month i got the bill 1176 /- and when i should except that this will resolve.

Two Guys called me for to pay the bill on 3rd Aug 2011.

I got the SMS also to pay the Bill.

What i need to do to resolve this issue.

@airtelpresence:: I dont trust you guys anymore.. i tried to reach your customer care for many times.. You people played like with me.. i called all the numbers you gave.. and i got no answer.. My local Airtel office said to call 198, They told tat they wont handle broadband and gave local airtel customer care landline number, Tat number oh god it is only a recorded voice. I tried 121 a lady is speaking with out hearing what i am trying to say.. all she is saying "What can i do sir? Welcome to Airtel.. we are not dealing with broadband bla bla bla bla", for god sake she didnt even listened what i was trying to tell, actually i was trying to reach some higher authority through her, But she made me tensed and i disconnected the call. Atlast I went to Airtel Broadband Office in person to solve this, but they didnt treat me good.. Worst response ever i saw.. Even in BSNL they wont respond like this... I cant tolerate anymore.. now my company is paying my internet bill.. thats y i am still in airtel.. When this connection becomes my own personnal connection the next second i will apply for DISCONNECT!!! AIRTEL is a FRAUD

Dear Friends,

Be aware

My plan My Friend plan
======= ==============
Plan Unlimited Unlimited
Speed 512kbps 1.5 Mbps
(After 8Gb 256kbps) (After 8Gb 1Mbps)

MONTHLY BILL Rs. 881 Rs. 500

I dont know what to tell... They say that he got that connection in an Offer.. what offer is this????
you can reduce the initial amount or first 6months bill.. but what is this???

If it is offer, Then i need this Offer... Can you give me?? Can you give me?? Answer me AIRTELPRESENCE, , , , Answer this question to everyone...

The above post is not clear since i wrote it like a table... it is not supported here...

Ok.. here is the details..

I pay Rs. 881 for 512kbps(after 8Gb usage 256kbps) = UNLIMITED
My Friend pay Rs.500 for 2Mbps(after 8Gb uage 1Mbps)= UNLIMITED

I dont know what to tell... They say that he got that connection in an Offer.. what offer is this????
you can reduce the initial amount or first 6months bill.. but what is this???

If it is offer, Then i need this Offer... Can you give me?? Can you give me?? Answer me AIRTELPRESENCE, , , , Answer this question to everyone...

My dear Friends,
Please dont choose Airtel.. BSNL provides extra ordinary plans.. Check the following link.. among that i am gonna choose 600 COMBO.. speed rocks... believe me...

http://www.bsnl.co.in/service/new_BB/BB_COMBO_lim.htm

Broadband Connection

I had paid Rs. 500 as advance payment for an Airtel Broadband connection vide cheque no. 268479 dt. 23.7.11 drawn on ICICI Bank. The cheque was handed over to Airtel's representative Mr. Parminder Singh on 23.7.11 and Airtel's customer enrolment form no. 2757393 dtd. 23.7.11, duly filled, handed over to him.

Regret to inform that the Broadband connection has not been provided to date. Further, despite repeated reminders, the advance payment given by me, too, has not been refunded by the company.

It is unfortunate that such a big company should indulge in such unethical practices.


J. K. Mutreja
[protected]

hi, i ordered for broadband connection online using airtel website. it asked me to pay 500rs which i did through my card. after that i have not received any communication about this. I also contacted your customer care about this and after 3 or 4 mails about this from them i have not yet got a reply yet. its been couple of months and airtel has still not refunded the money i paid for a connection, which i have not received. Could you please let me know what is happening with this?

I applied for a new broadband connection online almost 2 months ago (reference number BR6356063).

After 2 weeks, they did not do anything about it, so i called up customer care and raised a complaint(complaint no.[protected]. Even then all they did was call me and asked what my problem was.

After waiting another week i called them again and they told me my complaint had been resolved and there was a problem with my application. So they raised a new connection request on 7th April (ref no [protected]) and they promised me the connection would be set up in maximum 7 days.

After another month of me repeatedly calling their customer care and raising 2 more complaints (no. 45012666 and no.[protected], no action has been taken by them on my request as of today. Maybe posting here will somehow help me.

Unfortunately for me Airtel is the only Broadband provider in my area and I am stuck dealing with them.

hjjhjhvjkkkkkkkkkk, m, m

hyuihguihyiukhfrgggggggggggggggg

Rakesh,

You have a caption saying swift solutions..? have you give any swift soultion to my issue..? if you could have read the posting you were supposed to get back to me on time, which never happened and you expect me to call you guys back to get my issue resolved even though i have raised so many complaints...

This sort of response clearly shows the kind of respect airtel has on their customers...

I am switching service..bye bye Airtel...

kishore

I am using an Airtel 3G (USB modem) in Chennai and I am having the worSt experience of all times!!. First I had a very tough time in getting it activated and finally when it got activated( after losing, hell a lot of money in calls n plans)..Now The connection gets cuts off very often in between of browsing and most of the time its doesn't gets back on the same day! the tele- customer service is so horrible, that they always put me on hold or keep transferring from personal to personal with no proper solution or advice and moreover they charge for the call as well!!.
I feel to have made the biggest mistake of my life by choosing to go for Airtel, believing on their Ad's n reputation...Now am planning to go for a different service provider if this doesn't get resolved at the earliest. At the worst, I would consider the money I paid for the modem(which is refundable) as equivalent to toilet paper or got rob'd in daylight !.
SHAME ON YOU AIRTEL!!, this is not the way to operate and if you continue with this 'ty practice, you are gonna die soon in this competitive market..

I know this problem are realty mai ise khud jhel raha hoon

Ya same with me!
Airtel should be curtailed of their license if they cannot provide service to their masses.

I bought one HD box on 9th of January/2012 through online and till today (today is 17th January/2012) no phone call no installation has been done. If I call to the customer care only one answar "It will be done by tomorrow", that "tomorrow" will never come I think. It is one of the poorest service I have ever seen in my life. I advice to all not to go ahead with AirtelDH TV connection.

hurry up other wise ... i will do email~[protected]@gmail.com