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Airtel Complaints & Reviews

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Updated: Apr 20, 2026
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J
jumana pardiwalla
from Pune, Maharashtra
Nov 13, 2011
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STOP DND

Address: Pune, Maharashtra

I HAVE REQUESTED TO STOP DND SERVICE SEVERAL TIMES ON 1909, BUT TILL DATE I DO NOT RECEIVE ANY SMS . ON CALLING 1909 AND 121 THEY SIMPLY DENY TO HELP ME OUT. I HAVE BEEN WAITING FOR THE ACTIVATION OF THE SMS FROM LAST ONE MONTH BUT NO POSITIVE RESULT. I HAVE STOPPED GETTING IMPORTANT SMSS FROM ALL CATAGORIES. WILL THE TRAI PAY ME BACK THE MONEY FOR LOSS AM BEARING NOW?...
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A
amitmanglam
from Mumbai, Maharashtra
Nov 13, 2011
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Address: Anuppur, Madhya Pradesh

Hello,

Before registering any complain I would like to say that blunder I have done in my life is having a prepaid connection of AIRTEL.

Its not only matter of MONEY but TIME also what we have to waste because we are Airtel consumer.
I am sorry to say but your system of customer relationship and your customer relationship officers are just . WHY???

1- You people think that your customers are good for nothing, they have lots of time that’s why if anyone wants to contact customer relationship officer, he or she has to wait for 10 minutes…15 minutes even more than that.
2- The way they talk to their customers sometimes very rude
.
3- They do not have authority to solve the problem itself .Procrastination is a problem you can always find there.
4- No responsible person and reply is there if required.



Why am I writing all these hard lines…..if you do have records….please check yesterday dated 12 nov.2011 my conversation with your officers(INDORE ) named SANTOSH KUMAR, NITAN KUMAR and then one of your senior officer I am not able to recall his name.

If you find my complain satisfactory then please take action against your officers and improve your system. One more thing that in telecom sector customer is the biggest asset of any company, portability facility is now available.
Mind that.





MY DETAILS ARE:-
NAME – AMIT JAIN
CONTACT NO- [protected]
MADHYA PRADESH
Aug 13, 2020
Complaint marked as Resolved 
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    M
    minhazbgp
    Nov 13, 2011
    Resolved
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    Resolved

    Address: Bhagalpur, Bihar

    Dear Sir / Madam

    I am using airtel sim card last 6 years. now i am in UAE and i want to use my card in roming but my sim card is not working in UAE when i select any operator (etisalar or du) coming error operation failed. I have to need activate my sim in UAE. Please do the needful. MobileNo. [protected]

    Thanks

    Md Minhaz Alam
    Aug 13, 2020
    Complaint marked as Resolved 
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      P
      pankajdutt
      from Gurgaon, Haryana
      Nov 12, 2011
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      Address: Gurgaon, Haryana

      My landline phone instrument is not working since past 2 weeks. I lodged a complaint & met very rude customer service agent named Pradeep who initially refused to even log a complaint saying airtel policy has changed & I have to get the instrument repaired on my own. I've had a landline & broadband connection with airtel for last 7 years. They took the deposit & installed an old phone which was changed at least 3-4 times during last 7 years with another old phone whenever an instrument stopped working. Everytime the instrument got faulty it was replaced with another old one which was repaired by airtel several times. They never installed an instrument of our choice saying that they can install whatever is available in the pool and the phone has always been a Beetal instrument, which was also a forced decision on consumers. Now the instrument is not working & its so old that one can barely even read the alphabets on the keys. Airtel has changed its policy without informing its customers which absolves it from maintaining the instrument which is an airtel owned instrument for which they have collected a deposit from consumer & it is definitely a mal-practice to put the burden of repairing very old instruments on consumers.

      I wish customers can file class law suits on airtel for this suo moto change in policy which effects all fixed line consumers. How can a consumer be responsible for getting an old and faulty Beetal instrument just because airtel has a contract with Alcatel now? Why was the deposit for instrument taken & why airtel has not refunded it if they don't want to maintain the instrument now? If instrument was consumer's responsability, why didn't airtel gave a choice to consumers to get their own instrument from market rather than collecting deposits to sell the instruments of their own struggling group company Beetal? The customer service was so unhelpful that they disconnected the phone saying this is the company policy & they can't help. Even the Alcatel serviceman who visited was equally cold & unresponsive. I have consulted a noted lawyer & he assured me that it is a very valid case for consumer court as airtel is following unfair trade practices.

      Pankaj
      [protected]@hotmail.com
      Aug 13, 2020
      Complaint marked as Resolved 

      Beetel — instrument set is faulty

      My telephone instrument set is not working from last three weeks.

      Beetel — noise is coming in my phone sometimes disconnecting automatically

      Respected Sir
      i am B.SRINIVASA RAO MY PHONE NO:[protected], FROM PAST 30 DAYS NOICE IS COMING IN MY PHONE NO VOICE CLARITY AND SOME TIMES PHONE WILL DISCONNECT AUTOMATICALLY.

      PLEASE KINDLY,

      RECTIFY AS SOON AS POSSIBLE
      THANKING U

      REGARDS
      B.S.RAO

      AirTel — FAULTY INSTRUMENT

      One complaint of faulty telephone fixed line instrument was
      lodged with AIRTEL on 19.06.2010 vide complaint no. 34055362. The fixed line Telephone no. is[protected]
      The complaint was attended by a lineman on 26.06.2010 after seven days.
      He brought a very old, badly scratched instrument, which was later found to be not- working for replacement.
      When his office was contacted Some Rajesh Tewari Responded in a very rude & arrogant manner.
      Ultimately the Fault was not rectified.
      There was considerable delay in attending the complaint.
      The attitude of the persons was very rude.
      The Air-Tel which spends very huge amounts on ADS to show off their customer service ARE A BIG ZERO IN REALITY.
      I WONDER, IF SOME BODY WOULD ATTEND MY COMPLAINT PROPERLY & TIMELY.

      DAVINDER KUMAR ARORA
      [protected].

      AirTel — airtel using unfair trade policy

      To

      Respected sir,

      I have using the mobile service of airtel from last two year, I have two airtel mobile number [protected], [protected]. I am face lots of problems during this two year. so, now i want to inform you about this problems. The main problem of airtel telecom service is 1) airtel start any services without any information and reduce the balance in my moble account. I face this problems lots of time. When i complent on this problem to airtel customer care and there seniour executive they can't give a proper information rather they bleming on customer is that, you are start this service.

      I have also using a tata docomo service from last two year, i never faced this type of problems from tata docomo. So i think airtel using unfaire trade policy, this is harmful for customers.

      So, I kindly request you please taking a proper action on airtel company.

      Thanking you!
      Sub: Out going call are not clear in my hand set GD777(BEETEL)

      With reference to my order number[protected] of Dehradun for Mobile Phone model No.GD777 was booking on 30th march by mobile phone [protected]. I have received phone dated 2nd April. But from same date mobile out going call was not proper. I have also talked in HOME SHOP 18 customer care but he say that see this mobile in Service centre. Today I went to service centre but he is saying that microphone are no working proper so in 15 days required to solve this problems. Due to these problems we have to purchase an other mobile for this time period so plz say me is it o.k. to purchase this mobile to HOME SHOP 18.
      I want to replace this mobile soon.
      Thanks
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        S
        Sujith Pillai
        from Bengaluru, Karnataka
        Nov 12, 2011
        Resolved
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        Address: Bangalore, Karnataka

        Hello,
        Airtel Number: [protected]_kk
        I'm subscribed to 2MBPS unlimited usage plan.My internet speed was downgraded to 256 kbps on reaching the usage limit of 20 GB on 15th of Oct,2011.I have also raised a service request to change my plan to high bandwidth usage limit of 30 GB/ month, that is offered for the same cost under a new plan.I was assured to get the 2MB/30 GB as on 11 th of Nov 2011 as my new billing cycle commences.But till the date I continue to get the speed of 256 kbps only.The bill last billing cycle is already generated and the new cycle is started.On calling 198 complaint number, I was asked by Mr.Sandesh to clear the browser tab and delete the temp files. As I have done these measures several times,i requested him to raise a service request to check the issue, however he refused to do so and confirmed that I'm getting 2MBPS.How ever the speed test on http://speedtest.net/ shows a down load speed of 200 kbps and same on http://speed.airtelbroadband.in/ shows 280 kbps.Screen captures are attached as separate files.Please do the needful to restore the service ASAP.
        Thanks,
        Sujith
        Aug 13, 2020
        Complaint marked as Resolved 
        Response from 121,

        Dear Customer,

        Thank you for writing to Airtel.

        We are unable to process your request as the your Airtel fixedline number along with STD Code is not mentioned any where in your email or the fixedline number
        mentioned is incorrect hence we request you to resend the mail with correct number.

        For any Fixed line and broadband related assistance, please send an email to [protected]@airtel.in mentioning Airtel Fixed-line number along with STD Code in the
        subject of the email.

        For any Mobile number related assistance, please send an email to [protected]@in.airtel.com mentioning your ten digits Airtel Mobile in the subject of
        the email.

        Warm Regards

        Airtel Customer Service
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          N
          Nakul Kathrotia
          from Ahmedabad, Gujarat
          Nov 12, 2011
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          Address: Ahmedabad, Gujarat

          I ported my number from Vodafone to airtel thinking that ill get satisfied services. I then activated my blackberry services on 31st October 2011 and up till yesterday that is 11th November 2011 it was all working fine. But all of a sudden I am not able to send or receive messages, mails or anything else which has hampered a lot of my work as of now. I already talked with the executives at airtel who told me to call at [protected]. But this is the funny part because when i tried calling that number this is the response I get - "Welcome Airtel, Your number is not valid to access this service so kindly call on 121 for more information" and then i did call on 121 also where i again talked with the airtel executive who told me that the system showed that everything was fine, and ill have to call at 7070 number only to get it resolved. Now I am in no where between as airtel says to call on that number and that number is not responding so what am I supposed to do. I really dont think that customers are left like this before so cant stop my self saying this - "Vodafone customer care services are far better than that of Airtel". Kindly resolve the issue as soon as possible.

          Thank You,
          Nakul
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            C
            chetna2gupta
            from Jaipur, Rajasthan
            Nov 12, 2011
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            Address: Rajasthan

            I am an Airtel customer for past 5 years,carrying a prepaid no. [protected].

            Recently I bought blackberry phone and went to Airtel Relationship centre (Sodala,Jaipur) for activation of blackberry services. To my disappointment its been over a week my Blackberry services have yet not been activated.

            Customer Care Executives are least bothered to respond and Nodal Officers(Ms. Jyoti) are also not paying attention to my problem and they have been taking this very lightly stating that there are some technical problems.

            I am really disappointed by the kind of response Airtel is giving, since this was not expected out of a company like Airtel.

            I request you to kindly look into the matter ASAP else I will be forced to change the network services.

            Thanks
            Aug 13, 2020
            Complaint marked as Resolved 
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              R
              radhey shyam rangila
              from Tral, Jammu and Kashmir
              Nov 12, 2011
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              Address: Agra, Uttar Pradesh

              I am having airtel connection no [protected] and internet is also being used on it aftre taking extra Rs 98/ recharch for one months basis . I recharge on 10th nov 2011 at 16:03vide trans Id no.[protected] with Rs98/& getting message for 1Gb from airtel ,vilid up to 9th dec 2011. inspite of recharge of my mobile for gprs from airtel on 10th nov.as stated above. Rs 98/ has further deducted from my existing balace.of mobile on 11th nov. than I contacted on custmer care no.198 to mr Rajan singh mr /ursram etc and any sr executive of there is not ready talk me and they are not accepting the deduction of Rs98/ from my balace and not ready to refund my money of Rs 98/ .even now on .198 not body is ready to hear my complain they are diverting my call to any others. I request to get the refund my money of Rs98/ from airtel.& instruct them to co- oprate with our custmeres carefully.


              Radhey Shyam Rangila
              Aug 13, 2020
              Complaint marked as Resolved 
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                R
                rohswa
                Nov 12, 2011
                Resolved
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                Address: Chennai, Tamil Nadu

                Hi,

                My name is amala, whenever i call chennai customer care for support and if it ends up in supervisor calls , the associates hung up on me , without transferring the call , this is not happening for the first time, i have to call them again , if they see my records they simply place me on hold , even yesterday when i called them for support an associate called sudhakar hung on me, when i asked for supervisor , i do hear associates shouting and yelling at customer's by placing on mute , is this the customer service you are providing for your valuable customers , and do you think whether it will create a good image for airtel among customer's, please do internal audits and check how your associates are responding,, next time if the same thins happens , i am gonna record the call and play it through media , to show the real face of the customer's.....what kind of action is airtel going to take against their worthless associates ?????????????????????????????????
                Aug 13, 2020
                Complaint marked as Resolved 
                network. never get connected to Customer care. should be banned in india.
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                  R
                  rohswa
                  Nov 12, 2011
                  Resolved
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                  Address: Chennai, Tamil Nadu

                  Hi,

                  MY name is amala, my incoming and outgoing calls are barred for thee 6 the time in theese 3 monthes > whenever i call air-tel customer care in Chennai , thee associates say theat theey are barring my calls for telephonic verification , i just wanna know for doing telephone verification , why theey have to barr customer's calls , is theere a valid reason for theat , i have spoke withe jai shankar , sudhakar , from air-tel Chennai location , i have received thee worst customer service from theem , if a customer is calling for assistance theeir duty is to assist theem , not to argue or fight withe customer's , i do believe theat theese calls are recorded for internal audits , whenever i ask thee reason why theey are barring my calls , theey say it is for telephonic verification, i don't know how theey verify by barring a customer's call , does it make any sense, many time , theey have taken charged re 1 for local calls , when i have booster pack of 250 rs, please go ahead and change thee process , please do call thee customer's and intimate theem before barring theeir calls , i have submitted my documents and proofs to theree different air-tel showroom in thee past-theree monthes , still i don't know why theey have to barr my calls , theis has to be escalated , please working for air-tel customer care in Chennai are thee worst , theey are so rude to customer , theink if a lay man is calling for assistance for thee same issue , do theey what is telephonic verification , i feel theey must we very rude to theem to , stop giving reasons to customer's and start fixing theeir issue , don't make theem irate and ask for supervisor , if i have to approach an manager to fix my issue , theen should do we have associates in customer care help desk, theis issue has to escalated to thee highest level , proper action has to be taken for theis ............

                  Airtel has a good name , please don't spoil it because of poor customer service,,,,,,, remember theere are many competitors in theis world ....if thee customer service level is not good theen even thee survival will be very tough !!!!!!!!!!!!!!!!!!!!!
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    O
                    ompalsingh
                    from Hisar, Haryana
                    Nov 11, 2011
                    Resolved
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                    Address: Sonipat, Haryana

                    I made a request to Airtel custmore care for call details for the month of october 2011 which i made from cell no.[protected] and which is on my name. On there demand i made sms of all details which they required on dated 01/11/2011. Airtel customer care charged 50 rupees and deducted from my prepaid account on same date for call detail charges. ( sms received fm cus. care i.e. as per your request no. ribil[protected] kindly noteitemized bill for your mobile has been emailed) But after that on my repeated request to airtel customer care centre i am fail to get call details on my e mail id i.e. [protected]@gmail.com . according to airtel customer care centre i was to get call details on my e mail id within 6 hours after deduction of essentila charges i.e. Rs. 50.

                    Now i have no hope from airtel to get any details and support as i talk to their nearest relationship centrea and talk to their harayana nodal officer at chandigarh. After their promises i have not received any fruitful results.

                    On above it is requested that matter be taken up with bharti airtel for harrashing his customer for providing a small information and which is not free of cost. My details are as under:-
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      G
                      gopal9634
                      from Anand, Gujarat
                      Nov 11, 2011
                      Resolved
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                      Address: Uttar Pradesh

                      dear sir,madom

                      my name is shashi bhoosan mishra, mo. no.[protected].maine[protected] ko apne no. par 118 ka tarrif recharge karwaya.jis se meri call rate 5:00 PM to 10:00 PM 50 paise aur baki time me 30 paise ho jani thi lekin meri call rate change nahin hui.[protected] ko maine iski complaint 121 costumar care pe ki jiska SR no.CUIVR[protected] hai.iske baad[protected] ko mere no. pe sms aya"your service request no..CUIVR[protected] related to 121 IVR concern has been resolved".lekin aaj tak mere no. pe call rate 60 paise par minit hai.custumar care ko call karne par wo koi response nahin de rahe.aur is pireod me mere lagbhag 300 Rs ka loss ho gaya.so plz sir,halp me.(plz mere 2nd no. [protected] pe contect karen)

                      shashi bhooshan mishra
                      braham nagar auraiya(U.P)
                      mail [protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        N
                        nrs2011
                        Nov 11, 2011
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                        Address: Pune, Maharashtra

                        I am having Airtel connection, mobile no. [protected], since last two weeks my mobile signal were gone after confirming from airtel in Maharashtra they said I have to submit document again. I don't know why as this number was working since three years and suddenly stopped. if they want any documents they must inform on phone one week before. As I am not in maharashtra then how I can submit & it is difficult to receieve calls as same number is given to many persons. Pl do the needfull.
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                          J
                          joseph spelman mennezes
                          Nov 11, 2011
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                          Address: Mumbai City, Maharashtra

                          I, JOSEPH SPELMAN MENNEZES, HAVING AIRTEL PREPAID CONNECTION NO.[protected]. AT PRESENT AT DUBAI FOR SHORT VISIT. ON 8.11.2011 I ASK MY COLLEGUE TO RECHARGE FOR RS.500/- AT INDIA. AFTER RECHARGE, I GOT CONFIRMATION OF BALANCE AMOUNT OF RS.499.90. IMMEDIATELY I CALLED [protected] AND CHECKED THE BALANCE WHICH IS SHOWED RS450.90. THE NEXT DAY ON 9.11.2011, I WANT TO CALL INDIA BEFORFE THAT I CHECKED MY BALANCE WHICH IS SHOWED RS.49.90 ONLY. WHERE THE REMAINING AMOUNT IS GONE. I THEREFORE REQUEST YOU TO PLEASE LET ME HAVE DETAILS OF OUTGOING AND INCOMING NUMBERS. MY E-MAIL IS : [protected]@yahoo.co.in or [protected]@gmail.com.

                          I hope you may be clarified my doubts.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hello i want the details of my number from 1/03/09 to 06/04/09 both incoming and outgoing and the number is [protected] it is very urgent for any type of conformation please call on my another number [protected] which is also active by my name please do the needful it is the matter of love
                          Respected Airtel management.
                          Sir, I got lot of wrong calls and missed calls to my Airtel number.One and half month back i lost my Airtel mobile in my hostel.My number was used by other persons.May i want to know the details of them by using their incoming and outgoing calls list.
                          Please send me the incoming and outgoing calls list of my number from last 2 months.Please send me the calls list of my number to my mail id as early as possible.
                          My Airtel Prepaid account number is [protected]
                          My email id is:[protected]@bhelrpt.co.in

                          Thanking you sir.
                          Yours sincerely,
                          D.KRISHNAVENI
                          Respected Airtel management.
                          Sir, I got lot of wrong calls and missed calls to my Airtel number.One and half month back i lost my Airtel mobile in my hostel.My number was used by other persons.May i want to know the details of them by using their incoming and outgoing calls list.
                          Please send me the incoming and outgoing calls list of my number from last 2 months.Please send me the calls list of my number to my mail id as early as possible.
                          My Airtel Prepaid account number is [protected]
                          My email id is: [protected]@in.com

                          Thanking you sir.
                          Yours sincerely,
                          D.Krishnaveni
                          gtng blank calls
                          evry day one rupes cat but why plz tell me
                          i know about my no. detail.
                          My name Abhishek singh
                          mobile no:[protected]

                          every month i loss Rs 20 from my A/c .The no is 64611020. it show massage some thing like this
                          Thanks for usuing
                          (subscriptions taxtBased services)subscriptions service on Airtel
                          WAP you've been charge
                          Rs 20. Enjoy http://gclub.in

                          can u help me out of this
                          hope u do the need full

                          thank u
                          Dear sir,
                          Plz give the inpormation for this nomber [protected], this nombers details plz send th this email id: [protected]@yahoo.com plz i request sir
                          dyftyj
                          plz give the inpormation for this number [protected] details plz send this email [protected]@yahoo.in
                          this num [protected] details incoming and outgoing call
                          sir
                          send me my id details [protected] add and name my id
                          this nombers details plz send th this email id: [protected]@gmail.com plz i request sir
                          [protected] this nombers details plz send th this email id: www.[protected]@gmail.com plz i request sir
                          Respected Airtel management.
                          Sir, I got lot of wrong calls and missed calls to my Airtel number. may i want [protected] this number details. my number is [protected]
                          Dear Sir,

                          Please send me all the detail of my cell phone details because there are so many miss call of bad sms are reciving now a days.my Cell phone no is [protected]


                          thank
                          sir
                          [protected]

                          the number is registerd to shakunta sharma
                          and father name is P.S. SHARMA
                          this is a fraud person and run away with take of my money
                          but i have no address of this person
                          please provide me address of this person in jaipur..please
                          please send me my no detail on my e mail id
                          my no [protected]
                          my no detail
                          plz information this num sir plz [protected] plz send this id details [protected]@gmail.com
                          mera number se bahut paisa kat raha hai. e-se sudhariye.
                          respected sir,
                          iam syed azhar mohiuddin, , , , juz i want a detail of an airtel number ..some one trying to make fool by messaging me..i could not know about his identity when i asked him to say the name hi didn't say me . plz provide me his details ...the persons number is [protected]...do the need ful.. waiting for u r responce.my number is [protected]
                          sir i got lot of wrong calls from the airtel number [protected] could u please mail me the details of the number[address, name]
                          please send me details as soon as possible
                          MY NUMBER [protected]
                          ANY WEHE CALLING ON THIS NUMBER BUT[protected] CANNOT CALL THIS NUMBER PLS HELP
                          Respected Sir

                          This is Lakshmi i got wrong calls wrong msgs from this no [protected] sir plz send me the address to

                          My Brother email id [protected]@yahoo.com asap

                          Thanking youSir
                          Sir I Got Lot of wrong calls from the number [protected] please sir you mail me the details of the number address, Name.
                          my email ID (rahul.[protected]@rediffmail.com)
                          sir i got lot of wrong calls from this airtel no [protected] could u plz mail the details of the number [name address]
                          my id [protected]@gmail.com
                          [protected] this number details plz send this email id ([protected]@gmail.com) plz request sir,
                          please send me my no detail on my e mail id
                          i want my prepaid call history and sms details, my no is [protected]
                          SIR I GOT OF WRONG CALLS FROM THE AIRTEL NUMBER [protected] COULD U PLEASE MAIL THE DETAILS OF THE NUMBER(ADDRESS, NAME)
                          [protected] whose this mobile no.this no missed me more offen
                          Sir, I got lot of wrong calls and missed calls to my Airtel number. may i want [protected] this number details. my number is [protected]
                          please sir help me urgent THIS number address details [protected], pls contact me my number[protected], [protected]. E-mail: [protected]@yahoo.com and [protected]@elconsindia.com
                          Dear Sir,
                          Please send me call details (Incoming and outgoing )of my prepaid airtel number on my email id : [protected]@gmail.com asap.

                          Regards

                          Deepak
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                            A
                            Archana Hebbar
                            from Noida, Uttar Pradesh
                            Nov 11, 2011
                            Resolved
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                            Resolved

                            Address: Karnataka

                            Dear Sir/Madam,

                            I would like to file a complaint against B.G. Manjunath Reddy, Business Development Officer of Bharti Airtel Limited, YMCA Bldg. Millers Road, Benson Town, Bangalore - 560046, for providing false information knowingly regard availability of a Broadband connection for myself, Mrs. Archana Hebbar, residing at 2303, Anriya Grienberg, Judicial Layout, Yelahanka, Bangalore 560065.

                            After collecting copies of necessary documents, which are highly confidential, two photographs, and a cheque for Rs. 1,299.00 drawn on SBI, SPB branch, Bangalore, dated 4 Nov. 2011, for an Airtel Broadband connection at my above residence, Mr. Manjunath Reddy promised to provide me a connection on Monday 7 Nov. 2011. However, by late evening on Monday, I still didn't have a connection. Numerous phone calls to Mr. Reddy were ignored by him. Therefore, I called airtel customer care on Tuesday, 8 Nov. to enquire about my connection with my application No. 295952. To my dismay, Mr. Manjunath Reddy had given false information to airtel that it was not possible to give a broadband connection at my building; even though he is perfectly aware that it is possible to give 30 more airtel broadband connections at my apartment building.

                            Mr. Reddy has not contacted me or received any of my calls since Monday, and after providing false information about non availability of a broadband connection and having my application rejected by airtel he has refused to even respond to his colleagues' inquiries in the matter..

                            The motive for Mr. Reddy's dishonest action causing an innocent customer extreme anxiety, and unfair denial of service can only be guessed. However, an employee such as Mr. Manjunath Reddy is a liability to any organisation he works for, and if not checked at this stage, might commit more serious acts of dishonesty and corrupt use of any power he may have.

                            I request the concerned authority to immediately rectify the situation by providing me with a broadband connection, and taking serious action against Mr. Manjunath Reddy.

                            Thank you.

                            Archana Hebbar
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel Broadband Services — broadband connection denied

                            really frustated of air tel services, i belive BSNL is doing better services than airtel. i have been waiting for morethan one month for a broad band connection. still i have nt got it. they canclled my enrollment with out my notice and when i asked after 20days they are telling your registration is cancelled with out my approval. and again they are rebooking the same, after that also they didnt took interst in the connection. its really making me wonder if a private company is acting like this in this exsiting competion market. i dont where airtel will be in future?
                            kindly take serious action to stream line the procedures in future to avoid such a worst caompalint from the customers.
                            .My Application number is: BLR-BA0122060
                            Rameshbabu
                            Itc Infotech BLR.

                            Airtel Broadband — Billing / False Information act Application

                            I am Airtel Broadband user who recently took a connection effective 30th Nov,
                            2010.My username is [protected]_mh (Application No. RSM 269293). I had made an payment of Rs500/- as advance rental at the time of application which has been debited from my bank account.

                            At the time of filling the application form on 27th Nov. 2010 your sales agent
                            told me that my plan charges would be 499 unlimited 512kbps / month.I have the xerox copy of the application form submitted which clearly mentions that plan would be 499 unlimited.

                            To my surprise when I called the customer support to register a complaint
                            regarding the insufficient speed, your customer support mentioned that my plan is 699 unlimited 512kbps/month. I tried telling him about the information given to me by your FSO. But he gave a deaf ear and asked me to send a mail explaining my discomfort. He mentioned that he will not be able to help me. He has taken a connection cancellation request - 358406.

                            It seems that its the policy of your firm to deceive the customers like this. I
                            have made the biggest mistake by opting for Airtel.

                            My plan is not the same as it was promised to me. The speed of connection is never more than 400-425kbps. Checked numerous times at the speed meter on airtel webpage.

                            I have been given a telephone connection without an instrument. The
                            installation guys asks me to pay him for the instrument.

                            I had to procure a modem for the connection by paying extra money.

                            Request you to cancel my connection as I dont want to have any relationship
                            with a company which has such double standards. Also arrange to refund the
                            advance rental along with interest, damages charges, extra money paid to
                            procure the modem at the earliest.

                            Thanks
                            Sumit
                            Dear Rakesh,

                            Sorry to inform you that it has been 3 days but I haven't been contacted by one from your company. It is disheartening to see the kind of services are being provided to customer by your company. Request you to call me at my registered contact number at the earliest to have a speedy conclusion. I am tired of writing mails and calling customer support.

                            Airtel Bharathi Broadband — Connection Transfer Denied

                            I had an Airtel Broadband connection Account Number : 16228777, Landline Number : [protected]. I had taken this connection in the month of December 2011 in Kondapur. Last week on 28th of April 2011, I placed a request for shifting the connection to Madhapur as I have shifted my residence. I received a call from Airtel that I will be getting the connection in the new place on 29th and technician will be visiting my place on 29th 4pm. Nobody visited and I did not receive any call from them. I tried to reach the technician around 5:30 pm, he gave an explanation that the capacity of the 'box' is exceeded, on Monday he can give an idea when he can provide the connection. Sameday I tried to reach the customer care, I was informed technician will visit my place the next day and give me the connection. Sunday nobody visited and noone informed me anything regarding this. On Tuesday[protected] morning I again tried to reach the customer care for information, after multiple frustrating attempts of reaching the customer care, executive informed me that they cannot provide me the connection as the capacity has exceeded and to give me connection in the new place is a huje investment for them. I have to wait for another 2-3 months to get an idea when I will be provided the connection (during this period I need to continue paying the tariff even if I am unable to use it). I said this is not a feasible option, then they directly forwarded the call to the Cancellation department and placed a request for cancelling the connection (request number : 599398).

                            I clearly dont understand this. I have shifted to a place where Airtel has service and my apartmentmate in the same flat is having the connection. Nobody is caring to give a clear picture regarding the request I have placed. Its a pain reaching the customer care and extracting the information from them. I have just taken the connection 5 months back paying 1000 Rs and for shifting they were goint to charge again 300 Rs. And by not giving me the real picture on time, I assume they are of the attitude that let me continue paying the tariff, they will provide me the connection when it becomes economically feasible for them. I am highly dissatisfied the way they have treated my request and would request to pay my intial payment back which I have paid to get the connection from a provider who have coverage in and around the city, which would be capable of shifting the connection in case required. I have suffered huje frustration for which I request a compensation too. Please take this case into consideration and provide me justice.
                            ya he is a big cheater ...same guy Mr.Maanjumath reddy also cheated me by collecting Rs.1000 for modem and giving airtel receipt while taking new airtel broadband conection. As i had self purchased modem and using the same.but as far as its been 2 months since i got connection. But i dint recieved any modem or pay back from airtel. As i calld Manjunath reddy many times but he dint even pick the call...and wen some tomes pickd he say airtel will deduct the money in next bill, ...but wen i askd airtel coustemer care thy answer we dint recvd any mony frm ur side for modem, ...and airtel doesnt provide any modem for coustemers...AND u hav to ask Reddy only for this regards...a.so who is culprit ? if airtel dsnt provide modem means why thy mentioned modem mention option in application...? and thisss THIEF MR.MANJUNATH REDDY y he s using id visiting card with airtel logo and airtel office address if he s not belongs to an airtel organisation? so im going to file an consumer complaint against airtel...and police complaint againsr Manjunath reddy, ...sssssssssoo i request u too madam dnt neglect it...lets teach a lesson for cheaters.
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                              nikun69
                              from Hyderabad, Telangana
                              Nov 10, 2011
                              Resolved
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                              Resolved

                              Address: Assam

                              I had come accross this website and found they were real, as they were offering me Airtel form filling Job with Rs.10 per form and maximum of 100 forms per day.

                              I even called them and they explained me everything and told to remit Rs. 1000 into their account.

                              STATE BANK OF INDIA
                              BRANCH : MIRZA
                              C/O : NIBHA DAS
                              ACCOUNT NO : [protected]
                              IFSC : 5242

                              After the remittance I called them and confirmed the remittance. Thay told in an Hour they will activat my account. Since then they are not answering my call and when I call from other number they say technical issue and then they wont lift callls from that number also.

                              I dont know till now how much oney they have made like this.. Please do the needful.. Thank a lot for the help

                              Website : http://www.itechbposolution.in/
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel — DAY LIGHT CHEATING

                              I have subscribed for 'FUN' messages package but the messages that are flashed by sms are same repetitive stale stuff. The same messages have been sent by AIRTEL earlier. Also, I haven't subscribed for Hello Tunes but money is being deducted monthly.

                              Why is the company cheating consumers like us ?

                              Kindly help.
                              fully agree the Air tel bussiness is growing only on henious ethics and our authorties has closed their eyies. IN INDIA ONLY MIGHT IS WRITE. Will some one help to aweken the honourable Minister.
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                                BipinDomy
                                from Kalpetta, Kerala
                                Nov 10, 2011
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                                Address: Karnataka

                                I wrote my first email to airtel customer care on 14/08/2011 when my internet and land line wasn't working for 3 consecutive days. I got their auto reply with a 24 hour resolution promise. I waited another couple of days before I sent my second mail to them for which I got a 72 hour resolution promise. The chain of emails continued until 19/11/2011 when I got the service officially disconnected. Nothing was working a single minute during that month. They didn't send a representative to fix it. No visible action was taken. However, after disconnecting the service, they send me a bill of Rs. 2300. While my connection was working, the bill was around Rs. 600. I refused to pay the bill and mentioned that clearly in writing to them. Now they have sent me a legal notice! What should I do?
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                                  N
                                  NK638
                                  from Mumbai, Maharashtra
                                  Nov 10, 2011
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                                  Address: Delhi

                                  this is complaint against our no.[protected]

                                  i was using this no. last 2 year but i was receiving the very huge amount of bill from bharti airtel
                                  i am complaining the over billing through customer complaint department. but they are lessening finally the are spot the outgoing and incoming of this no.

                                  as average bill near about 700-800 per month charges are justify but last three months we are receiving 1500 plus.

                                  as last a lot harrasing call and other thing they trying to justify his due.

                                  one day advocate Samir yadav phone received and he told us you will com to court no. xxx and your case are pending
                                  or

                                  you pay the minimum 2500/- from the total due

                                  and we will give final NOC from Bharti airtel from the 24 hrs. from the deposing the amount.

                                  i trust him and deposited 2500 for final satelment.

                                  but near about 2 months latter i am not receive any NOC from Bharti airtel
                                  i received call for balance. amount.

                                  this is not fear practice of legal ad visor
                                  please do the as applicable on this type of cheater.

                                  N.K.Singh
                                  C-57, Sanjay Enclave Uttam Nager New Delhi-110059
                                  [protected]
                                  They have done the same to me as well and I am thinking of taking them to court. They billed me even for the month after disconnection request was made. And now they are playing this with me. If you also want to be in touch call at me number [protected].

                                  Vinay Verma
                                  Mohali.
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                                    Azhar Shaik
                                    from Bengaluru, Karnataka
                                    Nov 10, 2011
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                                    Address: Bangalore, Karnataka

                                    hi.. my name is mohammed azhar, from banashankari,bangalore,
                                    i lost my girl friend no. she is from HSR layout bangalore, i cud not find her,
                                    now no.showing switched off.please...however
                                    m in need of this mobile no. address. airtel no. [protected]

                                    i beg u ..i can do anything u want.. please muje usse milado..
                                    it is about my life & death..


                                    thanks & Regards,
                                    azhar
                                    contact [protected]
                                    ibghscfgbstyh
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                                      J
                                      junrajesh
                                      from Pune, Maharashtra
                                      Nov 10, 2011
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                                      Address: Thane, Maharashtra

                                      I had made a purchase of Airtel DTH connection through a web offer using my HDFC credit card. I received an SMS confirming the digitaltv account number [protected]. However, so far the equipment (set top Box and antenna) has not got delivered to my address.

                                      I received a call from some technician for the installation appointment. When I checked with him around the installation procedure, he mentioned that he is aware of a common antenna installed on our building terrace and hence I will not be given a separate antenna for my purchase. This was unacceptable to me as I had made a complete payment wherein I was told the antenna too will be provided.

                                      In this reference when I called up (on 8th Nov 2011) the toll free number customer care and explained the issue, the representative on call confirmed that the complete equipment set that includes set top box, 12 meter cable, antenna and free installation work will be provided irrespective of any common antenna in the building. I was also assured an installation within 24 hrs. However, now more than four days have passed and there is no progress in status and installation is still not done.

                                      I again called your customer care who had asked me to communicate on number[protected] to speak to the Mumbai Nodal officer. However, when tried this number was always busy whenever called. As an inconvenience causing, I wish to withdraw the order and request Airtel DTH to pay back the amount of Rs.1290/- at the earliest.I am no more interested in making any transaction with Airtel DTH.

                                      Regards
                                      Rajesh J
                                      Finally the installation is done with a separate antenna. Thanks to Mr. Rao from Mumbai Nodal office who was interested to resolve the issue. I hope Airtel provides same level of support for any of my future requirements.

                                      Regards
                                      Rajesh J
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