Airtel Complaints & Reviews

I had register complaint about inconvenience of dth services provided to me.. There was signal problem from more than last 6 months & after complaint they only said they will resolve the problem but didn't work on it..
I am facing more problems & due to these problems i lost my recharge amount wasted.. I want my all problems solved & refund my amount or increase my recharge validity for at least 3-4 months asap..
I am continuously contacted them from last 4 days but they didn't talk me on call & gave me some nonsense reasons..
I want all problems solved within 24 hrs..

The airtel internet service do ot work at my home but they are working well in other areas of my village chanpur itaunja, lucknow. I don't know what to do in such a case because the internet gets dropped as soon as i enter my home. Please provide necessary guidance.

Hello sir,

I own a prepaid sim no, [protected] for the last 10 years (Around) and i remember to have furnished all relevant documents of my identity on procurement of this sim at the time of purchase when i was residing in assam, digboi while rendering my service.

In 2015, i got retired and shifted to my native place bareilly, uttar pradesh and then i port it into uttar pradesh circle by providing again the all relevant documents to my nearest airtel office.

Now the problem is that my sim got disabled for the last 20 days and when i visited the airtel office they couldn't tell me the valid reason for disabling my sim services. On insisting and enquired several times, they said there is some mismatch in the identity details, some details are matching with my id and some are present with other person names.

So, here i want to know when i handed over all genuine and correct documents of my identity to the airtel staff every time then how come this huge mistake happen and why now i am being suffered for the irresponsible behavior of the airtel staff.

After getting no valid response from the airtel office here, i am now writing you to inform the whole matter because as you know the sim was with me for last many years and i am a loyal customer of airtel even my family all have the airtel service only, for t. V airtel digital tv as well.

So, i would request you to kindly look into the issue and re-enable my sim services as soon as possible. As you know all my banking and pension things are linked with this sim so you can imagine what sort of inconvenience i am going through these many days.

Details:
Name: mr. Budhpal kumar
Sim no. [protected]

Thank you,

Dear airtel,

I have raised a request to shift my existing broadband connection while relocating but, airtel is not available in my near home area. So, i payed the outstanding amount to get this connection disconnected on 12 mar-2020. But still, i am unable to get the connection disconnected because app /the airtel stores and customer care center always say there is a problem in updating the amount in airtel system and once cleared the connection will be disconnected properly. I have payed little penies more than my outstanding as on 13th mar-2020. Then no calls or visits to airtel store due to covid-19 lock down. After that i get a call from airtel or i call them, the airtel guys say they shall come back to me in 24-48 hours but still no go on it.
But in meantime, i get calls from some guys claiming themself as airtel recovery team, they use abuse language and ask me to pay the money now or else face the court case.
Today, gone again back to airtel and asked what is happening. They now say it is too late today anything on my bill case. They also say even though airtel is not able to keep up to the expectation saying finding a resolution, they now say sorry for that and i have to pay the amount even though they accept the delay is from airtel.

Mar-12th sr-31-[protected]

Dear sir/madam
This is sake prasad from mathikere bangalore i was joined in bharathi airtel as a network executive in 17th jan 2011 and 2years i continued
There so pl i need to withdraw my pf (Hr/ggn/10693/34695)

Thanks and regards
Sake prasad
[protected]

Dear sir/madam
This is sake prasad from mathikere bangalir i have joined in bharathi airtel 17th jan 2011 & quite the job in 2013 pl help me to withdraw my pf

Thanks
And regards
Sake prasad
([protected])

Hi
I have a prepaid airtel connection with number: [protected].

I have recently recharged this connection with rs 588.00 on 9th august, 2020. However, my outgoing calls were barred even after that. I recharged again on 12th august, 2020 with the same amount and now my balance is reflecting rs 23.00.

I'm confused and unable to understand the issue.

At bangalore mathikere airtel office, i asked them to add simple airtel iago, in my phone, they added """"airtel gold""and they told""no charges are there for this"""airtel gold,

Pl confirm.

Thanks.

Regards,

S venugopal

Hi,
I have taken new fibernet connection on 6th august, but installation is not possible because airtel don't have connectivity in my area, i paid 2828/- that is 3 month advance amount.
I want to raise request for refund.
Please help me with this.
Attaching screenshot for reference.

Connection on name of: aarti
Registered number: [protected]
Caf no. : [protected]
Transaction no:[protected]
Email: aarti. [protected]@gmail.com

Regards
Aarti samadhiya
[protected]

Am facing call drops after receiving/ dialling, it will cut automatically after receiving or lifting.

Also signal is very poor and not able to use properly.

एयरटेल डीटीएच से मेरे पास फोन आया और कहा गया कि आप को 798 के रिचार्ज में 6 माह के लिए स star, zee, sony, and sport, muzic and kids challel सभी दिखाएं जायेगे और रिचार्ज होने के बाद मेरे से बोला जा रहा है के आप के पैक में यह चैनल नहीं है इसके लिए आप को अलग से रिचार्ज करवाना पड़ेगा और अब फोन लगाने पर फोन भी नहीं लग रहा है मेरे डीटीएच के सभी चैनल बन्द कर दिए गए है में चाहता हूं के ऐसे झूट बोल के ग्राहकों को गलत जानकारी दे के रिचार्ज करवाने और उसको जो बोला गया है पूरा ना करने के खिलाफ एयरटेल कम्पनी के खिलाफ धोका धड़ी का केस किया जाए और ग्राहकों को परेशानी से बचाया जाए

Today (13/08/20) at 1430 hrs i am trying to recharge rs 40/- to my airtel number, money has been deducted from my bank account but recharge not done by airtel thanks app. Pl refund my amount

Amount recharged is debited from my bank account on 13.08.2020 but recharge is not yet done..i did not receive any message confirming recharge of Rs 399.

Please deactivate Airtel Winners Zone
My AIRTEL Number- [protected]

One random morning after a restart my Airtel sim stopped working. I am outside the country and for last 7months it was working fine (as I was regularly recharging it :| ).

I hadn't changed anything in the phone and randomly it stopped working.

Phone displays message - "SIM 2 not allowed". And network status shows as No Service.

I have tried reaching out to them via email to [protected]@airtel.com, but they have a automated response activated on it that says to call 121. How can I call Airtel's customer line when 1. I am outside the country and 2. The sim card itself is not working.

Their application or website has no direct mention of customer support details. They will make customer go in loops talking to automated answering systems or FAQs, which never results in an issue resolution.

Now all my crucial messages are blocked.

Kindly help.

Me tridip chowdhury [protected] many time complaint airtel customer care poor 4g service but no permanent solution but during 2 week very very poor 4g data service i complaint airtel but no response so inquiry & action for this

Hi,

On august 12th 2020

Transaction id :- [protected]

Recharge amount :- rs 598./-

Wrong number recharged :- [protected]
Correct number to be recharged :- [protected]

Kindly check this issue

Thank you

Sir i am airtel prepaid user I have seen airtel advertisement regarding it's postpaid plan. I am checking plans also ask my mobile number to send otp for verification just like all other online service providers like bank bazaar police bazaar n many other service provider do for lead generation.
Ok I have seen plans there as usual there is information that u will get sim at door step .
I think may be thay will do formality n all security deposit, verification of resident etc .
Ok after that I left that web page and also no one content me even in telephone. Suddenly on August 1st week I got sms from airtel that ur postpaid bill rs 1106 is due. I get confused as I'm prepaid user and also recharge for annual pack n I called to customer care and it's surprising for me that my no us converted to post paid n also my old pack is laps.
I have enquired future thay told me that u enter otp so it's ur fault.
I tell them I have not given concern for this no and also reversed my no to prepaid also pack is full for 1 yr thay told me sorry we can't do it untill u will not repay all duse. And also ur old pack will also laps
I ask him u didn't ask for paper, security . U didn't provide me my new SIM card how u charge for it thay didn't reply me satisfactory n even not agree to register my complain. Last 3 days I'm sending messages to them thay didn't do anything and last day of payment is also coming after thay will impose penalty also.

Shailesh shukla

While adding money in airtel payment bank, my money was deducted from bank account union bank but not added in airtel payment bank.
While checking my account it shows that

Transaction for inr|565.0 to ibibo web pvt ltd has been completed successfully with reference id[protected].

Deatils are given below:
Transaction date - 04.08.2020 time 8.33pm
Amt - rs.565/-
Transaction id[protected]
Reference id[protected].

Kindly resolve my issue.

I recharged my phone using airtel app.Due to some technical issues transaction failed but the amount of ₹249 was deducted from my account.. it's been a month since then but the amount has not been credited back in my account.. transaction id[protected]
Mob. no- [protected]
Recharge date- 10/09/2020
Payment mode-UPI