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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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Airtel reviews & complaints page 296

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S
Saloni Thakur
from Powai, Maharashtra
Nov 26, 2020
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Address: 11989,KRISHNANAGAR DHANANINAGAR

Yesterday I did a recharge of 399 via airtel app and payment via google pay. My money got deducted from my account but i didn't got any messages regarding recharge . So please give me response as soon as possible. Thank you
Airtel customer support has been notified about the posted complaint.
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    K
    Konika Barswal
    from Powai, Maharashtra
    Nov 26, 2020
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    Website: www.airtel.in

    I have ordered the Fastag from Airtel and got the product but in Airtel Bank app it is still showing shipped because of this I'm not able toh activate it and DTDC courier service mentioned it delivered in their tracking system.
    Please look into this matter.
    Airtel customer support has been notified about the posted complaint.
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      W
      writeme
      from Hyderabad, Telangana
      Nov 26, 2020
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      I did Online prepaid recharge of Rs.98 through airtel net banking [weblink] on[protected], *two* times (23:16 and 23:21).
      I got SMS reference of
      Txn ID: [[protected]], [[protected]] .
      Both the times my bank transaction completed successfully and amount got deducted but I didnt get any balance pack on my mobile.
      I didnt get any sms from airtel also.
      Airtel customer support has been notified about the posted complaint.
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        V
        Vishal Savadekar
        Nov 25, 2020
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        Address: Airtel maharastra
        Website: airtel.com

        Dear Sir or Madam,

        I have Airtel prepaid cards of Mobile no [protected] and I had filled up incomplete forms on airtel apps to convert my prepaid to postpaid as while form fill up I know that this form is for same no, and I want to change my other services no in to airtel on airtel apps.Still my prepaid card converted in to postpaid and after informing to revert my service on customer care they told sorry sir we can't help you for same for 1 months .This is very rubbish thing from Airtel operators.
        Please look into this matter and revert my old services for my [protected] number.

        Regards
        Vishal P Savadekar.
        Airtel customer support has been notified about the posted complaint.
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          K
          krisel
          from Powai, Maharashtra
          Nov 25, 2020
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          I have tried to recharge airtel no with Rs.149/- on[protected] through online and the transanction no is[protected].Recharge was not done however amount had been deducted from my account.The amount is not reveresed yet to my account. Please take a neccessary action to resolve the issue.

          with regards
          krishnaselvam
          Airtel customer support has been notified about the posted complaint.
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            V
            vineetha rohra
            from Mumbai, Maharashtra
            Nov 25, 2020
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            I did a recharge of 199 Rs on my Airtel prepaid number [protected] from PayZapp application on 19th November 2020, 6.15 pm.
            Amount has been deducted from my account and the bank too confirmed that the transaction was successful at their end but the recharge is not reflecting in my account. I again had to do a recharge of 100 rs.
            But what about the 199 recharge ? Look into it on a priority basis.
            I also tried sending you an email at [protected]@in.airtel.com with the transaction snapshot but no response from you guys.
            Either process my recharge or give me my money back.
            Airtel customer support has been notified about the posted complaint.
            Nov 27, 2020
            Updated by vineetha rohra
            I received another call from the number +91 [protected] today and he was asking to take a remote of my phone via team viewer application. Why do the need my phone's access for resolving a recharge issue ?
            Nov 27, 2020
            Updated by vineetha rohra
            I also received a call from +91 [protected] yeterday saying he is from consumer board and he was asking remote of my phone. Is this genuine ? Why do i have to give remote of my phone for a recharge issue ?
            I got a call from someone today saying he is from consumer board and he was asking remote of my phone. Is this genuine ? Why do i have to give remote of my phone for a recharge issue ?
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              A
              Ayush Gour
              from Abu, Rajasthan
              Nov 25, 2020
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              I am using this Airtel sim from past 3 or 4 years but three days ago I woke up and found that Sim is not working anymore even when I had balance / validity, it says emergency calls only and when I try to make a call it says no sim detacted, I tried other sims in my phone and they are working perfectly, I also tried this airtel sim in other phones with no different result.

              I am hoping to get this resolved asap.
              Airtel customer support has been notified about the posted complaint.
              I am still waiting for the resolution of my issue. Its almost been more than a week and my number is not working at all which is hempering my business and social life, I would have to take legal action in case this issue is not resolved urgently to my satisfaction.
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                T
                Titir Rakshit
                Nov 25, 2020
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                Address: kolkata

                Wrong number([protected])
                transaction id[protected]
                amount(399)
                Correct number([protected])
                Airtel customer support has been notified about the posted complaint.
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                  T
                  Titir Rakshit
                  Nov 25, 2020
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                  Address: Agarpara,kolkata

                  Wrong Number([protected])
                  Transactin id[protected]
                  Correct Number([protected])
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    SHra10
                    Nov 25, 2020
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                    Hello,
                    So I did a recharge of 558 rs yesterday on my airtel no [protected]. The amount gor deducted from my account but I didn’t get the recharge yet. My outgoing and data is stopped.
                    Please help me with this issue .
                    Thanks.
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      jaffar razvi
                      Nov 24, 2020
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                      Address: dubai

                      Iam NRI Living In Dubai My Sim was working fine then stoped now nearly 6 months have gone i couldnot reach india so i need my same numer sim why becouse all my bank and other are linked to my number . now iam in dubai how should i get sim .. please help me to get my sim card..
                      Airtel customer support has been notified about the posted complaint.
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                        W
                        World Is Beautiful
                        Nov 24, 2020
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                        Hi,
                        This is with regards to an online recharge I did using Axis bank account which I usually do. When I checked for the plans with my phone Number I did see the plan of Rs.599/- which includes data and calls/SMS and I recharged for Rs.599/- on the 11th of November and I did not get the recharge credited to my sim. My phone number is [protected].

                        I tried several times to reach out to Airtel customer care, but other than IVR options I could not get through to a human. If there is no way to contact them directly other than just going on with IVR options, it is very frustrating.

                        And further since I had to use my phone to make important calls, I again recharged on the 13th for another plan which is Rs.399/-. This recharge came into my airtel account and I am currently still using the same. However, the one that I recharged for Rs.599/- on the 11th has neither been refunded to my account or being credited to my phone number. I request that my recharge of Rs.599/- which is debited to my Axis bank be refunded immediately. I did see on the web that the recharge can take till 7 days and I waited to see if I would get the refund, but I haven't received it yet.

                        I hope my account is credited with the amount of Rs.599/- immediately as the same was deducted from my Axis account but ultimately it did not reflect on my Airtel account.

                        I have attached a copy of my bank account online snapshot too with greying out unwanted information other than the one's that show up about recharge.

                        Best,

                        Olivia Beame
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Shailesh kailas Shinde
                          Nov 23, 2020
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                          Address: Adinath nagar near hindi medium school Bhosari pune-39

                          Hi, This is Shailesh kailas Shinde.
                          On 16/10/2020 I had done recharge of ₹379 through Google pay also the recharge was successful by Google pay but the recharge was not done in my airtel account. And also my money got debited. I have also contacted Google pay but they told me to contact bharti Airtel because from Google pay the transaction was successful. Today is the 7th day but still I had not got refund money back. The Google upi transaction ID is[protected] and the Google transaction ID is CICAgKDducuTWQ. So I kindly request you to investigate. My airtel number is [protected]. So kindly refund money back as soon as possible
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Shailesh kailas Shinde
                            Nov 23, 2020
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                            Address: Adinath nagar near hindi medium school Bhosari pune-39

                            Hi, This is Shailesh kailas Shinde.
                            On 16/10/2020 I had done recharge of ₹379 through Google pay also the recharge was successful by Google pay but the recharge was not done in my airtel account. And also my money got debited. I have also contacted Google pay but they told me to contact bharti Airtel because from Google pay the transaction was successful. Today is the 7th day but still I had not got refund money back. The Google upi transaction ID is[protected] and the Google transaction ID is CICAgKDducuTWQ. So I kindly request you to investigate. My airtel number is [protected].
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              vijethal
                              Nov 23, 2020
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                              I am referring to (https://www.ceir.gov.in/Home) website of Dept of telecommunication - Central Equipment Identity Register
                              (CEIR) - which mentions that telecom service provider is to block the IMEI no when the phone is lost.

                              My fathers phone (Redmi note 7 pro) was stolen today (22/11/2020) in Bunder area, Mangalore - my father has registered a compliant with police. Now i (on behalf of my father) called airtel immediately to block the IMEI number. But airtel is just refusing to do so - and are not accepting my request to block IMEI no of handset. They are blatantly telling that Airtel has no such powers & I should talk to the phone dealer or the mobile manufacturer. They just kept passing the buck & refused to take responsibility of blocking the phone.

                              This is in a way encouraging the robber to continue such deed and use stolen phone. Can i expect Airtel to address this and try to do the needful for getting back customer's confidence.

                              Can I expect resolution???
                              Airtel customer support has been notified about the posted complaint.
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                                kommaraju
                                Nov 22, 2020
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                                Since 3 Nov 2020 i am unable to connect to the network. In spite of sending multiple emails to nodal office and Airtel on twitter Airtel has very little. Fed up with these guys.
                                Srinivas
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Thanks
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                                  V
                                  vijayhyd
                                  from Powai, Maharashtra
                                  Nov 22, 2020
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                                  Yesterday[protected] i visited airtelstore located at 2 41/2 CHAITANYA CHAMBERS CHAITANYA PURI DILSHUKNAGAR BESIDE HP PETROL BUNK HYDERABAD 500060 . to port my mobile number from vodafone to airtel. the executive in the store simply said we are not porting to airtel prepaid currently.. take postpaid plan and convert into prepaid after 3 months... why should i take postpaid plan.. is there any rule by airtel the mobile numbers which are ported from other networks should take postpaid plan only for the first three months...
                                  Airtel customer support has been notified about the posted complaint.
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                                    DrGursimran Kaur Sidhu
                                    Nov 22, 2020
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                                    My iMessage was working fine with my Apple ID and my phone number using Airtel service provider ... but since 2/3 days I m getting an activation error ... please look into it ...
                                    Airtel customer support has been notified about the posted complaint.
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                                      Deepakshi Jaiswal
                                      Nov 22, 2020
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                                      I have airtel 399 pack . Today i do not use my 1.5 gb data yet but here the message i received that i have used my 90 percent data today.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Yashwant Lokare
                                        Nov 21, 2020
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                                        Address: Near yedai mandir, Lokare vasti, Shiral (tembhurni)

                                        Debit card used for Airtel data recharge
                                        card Holder : Yashwant Lokare.
                                        failed transactions for which money was deducted :
                                        1) Airtel recharge Rs. 98 . done at 7:21 pm on 20/11/2020.
                                        2) Airtel recharge Rs. 98 . done at 7:26 pm on 20/11/2020.
                                        please help to reverse these failed transactions ASAP.
                                        Airtel customer support has been notified about the posted complaint.
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